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Prestige Windows & Doors
8232 Commerce Way, Miami Lakes, FL 33016, United States
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Prestige Windows & Doors

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St
Review №1

We had a great experience with Prestige Windows & Doors from start to finish. The designer we worked with, Malena, was friendly and helpful, staff kept us posted on door status and delivery, installer was talented and respectful, and best of all - they handled the inspection process for us. Our impact doors (front and back patio) are so nice. We will recommend this company to friends and family moving forward.

Ro
Review №2

Wow! My husband and I are so impressed with the level of professionalism this company upholds. From beginning to end, everything ran smoothly with the installation of our impact windows and doors. Any type of construction or remodeling in a home tends to create a littleChaos, but not with Prestige. The installers worked swiftly and cleaned up each work section as they finished, leaving behind zero dust and debris. Our house look amazing and we feel well protected. I highly recommend this company to anyone who is looking to upgrade their home with impact windows and doors.

St
Review №3

Company was recommended to me by someone I trust however I found that despite being a little more expensive they paid very little attention to detail, were totally content to leave the job unfinished (with screws sticking out of my wall, ripped stickers/residue on doors, and uneven hardware that did not line up when closing the door, etc) and were pretty unresponsive once the job was done. Pictures are from when the installer deemed the job complete, and during walk-thru I had to complain that these things were unacceptable. They came back out to fix this and again months later when one of the doors still wouldnt line up. Overall, not worth the hassle to me. Wish I used another company.

Li
Review №4

I hired Prestige for my window project. Overall, they were a great company to work with. They were responsive when it came to providing me with updates on the arrival of the product and with permitting as well. When they came to install, they did a great job! They handled the products with great care and they made sure to leave my windows secure and in beautiful conditions. My only frustration was with the install manager getting back to me and to schedule service for one window. It took quite some time to get it resolved but, it was eventually resolved. Regardless, I am happy with my windows.

Ma
Review №5

I had hired Prestige Windows & Doors to do my impact windows and was very happy and satisfied with the company. 12 impact windows were installed with the professionalism . The installers were responsive and also come and finished the work on time and they did a tremendous job in my house. Customer service was great and always kept me informed on the windows updates. It was a great company to work with. I would recommend this Company to anyone. Marie J. Gracia, Kendall, Florida

Ja
Review №6

Looking for the right company to help me with my window replacement project was difficult. All these companies make promises they cant keep and are just looking to take your money. However, Prestige Windows and Doors were openly honest with me and gave me realistic time frames on when we would receive the product and kept me inform of any delays. When it came to installation, they called me in advance to confirm installation day and notified me when their crew would get here. I am proud to recommend this company because they never gave me any false promises and provided me with beautiful windows and a great installation crew.

Br
Review №7

Had 3 ESW sliding glass doors (2 2-panel and 1 3-panel) installed in my condo on the water in March 2021. Everything was going smooth until the installation date. I lost confidence in the installation team when they had to reinstall the 3-panel system multiple times because they couldn’t figure out how to properly install the door/panels. Install manager at the time, Lucas Oliveira, was never available and did not communicate. All three doors have drafty sections where wind and humidity penetrate/whistle on a regular windy day which means much more wind will enter my home during a hurricane. Have had multiple service reps out to my condo to “fix” the issue with no resolve. Their own services reps have mentioned the doors need to be reinstalled. ESW (the manufacturer) has been out to my home and mentioned the panels are not fitted into the frame properly. To this day (October 2021) my main 3-panel door is not level and not fully fitted into the frame. Company claims since these doors are retrofitted, they won’t be a perfect fit, but I find that hard to believe since they were measured to the opening. Honestly think they are just giving an excuse for a faulty installation and I’m disappointed in the company’s inability to resolve. I gave 2 stars vs 1 because the actual ESW product is great and the last guy assigned to me, Guillermo Cruz, was really nice. Also, initially the sales rep, Paul Bazzuella, represented Prestige as the manufacturer, but shortly after doing research and early in the process, I realized Prestige is just a distributor/installer of products. I dismissed the misrepresentation solely as miscommunication but am now noticing others reported the same issue. In retrospect, I shouldve heeded the negative reviews and proceeded with another company.

Pa
Review №8

I had windows that needed replacing. I checked with many dealers and contractors and Prestige seemed like the right fit for me. They were quick to send someone over to talk to me about the product, as well as measure my windows. They had so many options to choose from, and I found the right product, style, glass color and tint for me. Installation was pretty fair. I would recommend they hire better installers since there were some areas that couldve been done better. Overall, great experience.

Ni
Review №9

Extremely happy and satisfied with the professionalism, product quality and customer service from Prestige Windows & Doors. From the beginning, Michael Palmer was very knowledgeable and helpful to get the right sliding doors for my needs. He presented all options and was upfront about how long it would take to manufacture and install. Throughout the process, Emily, Rosemary and Jeanette kept me in the loop on the status of HOA approval, permits, and made sure the final measurements were perfect before the doors were sent to be made. When I was notified they were ready to install, the first available install date was the very next day, which was amazing. The installers were professional and courteous, made sure everything was done as neatly as possible. Guillermo, the install manager, made sure to inspect the installation several times and ensured every detail was up to the companys standards before I signed off. I am very thankful for his expert eye as well as everyone else involved in this process. I honestly could not be happier.

Me
Review №10

I went with Prestige because they assured me that their products, the one from their manufacturer, were of higher quality. They couldn’t have been more right. When I had my windows and doors installed, I immediately saw the difference between my old windows and doors and the new ones. It brought a whole new look to my home. The staff at Prestige are friendly and they always provided me with updates when I needed them. If you’re looking for good quality impact products, the give Prestige a shot!

Le
Review №11

Tremendous company to work with. I had a pleasant experience with Prestige Windows and Doors. They offer quality products and excellent installation crews. My house is protected and ready for hurricane season.

Je
Review №12

This company offers beautiful impact products. They worked with me in replacing all my windows to impact windows. The sales person was really nice and answered all my questions and addressed my concerns. When it finally came time to my installation, it did take longer than I expected, but the installers worked hard for 2 days. After they finished installing my windows, they picked up all the trash that came from install. Honestly, the products are beautiful. If you want to get your moneys worth, then check out Prestige Windows & Doors.

Am
Review №13

Prestige really did come through with beautiful impact windows and doors. A lot of companies make false promises, and even sell inferior product. With Prestige Windows and Doors they kept their word. They told me the timeframe, what they needed from my association, and when we got the permit approved. They offered me updates and took the time to communicate with me and kept me in the loop of every step in this project. Im satisfied with their work and professionalism.

Al
Review №14

I was looking to replace my current windows to impact rated windows. I wanted my home to be prepared and protected when hurricane season came around. Even though there were a few delays due to the manufacturer and because of covid, it was still a pleasant experience. The staff at Prestige were very friendly and helpful. I would call in to get updates and they would let me know if we were still waiting for the product, or if we were waiting for the approval of the permit. When installation came around, the workers they sent were pretty great. They took the time to handle the products with care and installed it expertly. Definitely recommend this company.

Mo
Review №15

I have no complaints with this company. The process was fairly easy with my initial quote, and the permitting, and with the final inspection and final payment. My house is now prepared in case of any hurricanes coming up. They are beautiful and they make my house look newer. If you’re looking for impact windows and doors, then call Prestige. They are knowledgeable professionals.

Aa
Review №16

This company did everything right from start to finish. They start by providing a professional presentation about their impact windows and doors, taking all of the measurements, and then providing a price quote that is completely fair for the quality of the work they do. They set your expectations with a reasonable timeline for the work to be completed, manage all of the paperwork for HOA and City permits, and then follow through by providing updates throughout the wait period while your windows and doors are being manufactured. Once they are ready for delivery and installation, they use the most professional and hard working team to complete your project. Not only are they excellent at their custom installation, but every day they leave, they clean up their work area. They follow through with the installation by having a manager do a final walkthrough to make sure everything went as planned and to address any questions or concerns. Their warranty is the best and they make sure you know that their work is guaranteed for years to come. I can’t say enough good things about this company from the initial sales presentation all the way through follow up phone calls afterwards. They care and it shows.

Fe
Review №17

They were recommended to me. Installation went smooth. There were a couple issues, but they were resolved within a reasonable timeframe. They were responsible and communicative in keeping me updated about dates to perform the details.I would definitely purchase from Prestige Windows & Doors for future projects.

Si
Review №18

My overall experience was positive. The product, the installation, and the initial quote, were great! The only thing I would like them to improve would be their customer service. I felt like I had to call and ask for updates, but they did do a wonderful job with my windows

An
Review №19

I was looking for impact windows for my home, and I had different quotes from 3 companies, but Prestige really won me over with the product and price. My sales representative Marcel was outstanding. He came out to my home and showed me some samples and went over the pros and cons of each one, and recommended which one would best fit my home. The installation was overall clean, and the installers that came out were very hardworking and friendly. My only complaint is that their customer service could be better. Overall, I love my new windows and Prestige really came through.

Pa
Review №20

My experience with this company was fairly positive. I had the initial meeting to get a quote for some impact windows and doors and the sales person was very informative and answered my questions and concerns. They showed me different products and styles to choose from. I had other quotes from other companies, but even though Prestige was a little expensive, I liked their quality products the best. The process took a little while to order and install my windows and doors, but they were worth the wait.

Se
Review №21

We moved into our house in October of 2019 and decided we needed to replace our windows and doors to impact resistant. We contacted 5 companies in total to give us a quote and listen to their pitch. Let me tell you that most of the companies we spoke to were very shady and not professional at all. My home has close to 30 windows making the investment quite high. I am shocked how there are companies out there handling these types of large jobs that are so unprofessional. Luckily! One of the companies we contacted was Prestige Windows and Doors and met with Jakob. Let me tell you that Jakob was on time for our meeting and was very professional and transparent in his pitch. He answered all our questions and gave an excellent presentation of the available products. Unfortunately, due to COVID, he made it clear that the manufacture process was going to take at least 4 months due to shortage in staff at the manufacturing plant and an additional month to schedule out the actual install. Although this was tough to hear since we were coming into the start of the hurricane season, it was definitely comforting to hear Jakob state facts although this was news that was not in his favor. Most sales reps would sugar coat this and tell you after the fact. In June of 2020, we signed the contract with Prestige and after they took care of all the permitting and HOA approvals, the install was finally scheduled for the beginning of November. Again, this company has been very transparent and this was something we were looking for when researching different companies. Jakob’s estimate of the time it would take to manufacture the windows and doors was also spot on.So, the delivery of all windows and doors was completed on the delivery date as scheduled. The gentleman that delivered the items were very courteous, they explained where the best location to place the windows and doors would be and helped move furniture out of the way so that they can place the items under roof and protected until the installation takes place. The installation was scheduled for the next day. To me that was wonderful because of the amount of windows that was required for my home. The installer named Fernando and his helper arrived the next day within the time frame I was given, they assessed the items received and re-measured all of the windows again to confirm that they had the correct window sizes. They were very courteous, made sure to keep me informed of everything they were doing, moved furniture and covered everything that might get dust on it. They worked day after day completing each window at a time and I must say that they did an excellent job with the installation. The city inspector was scheduled and the inspection passed without issues or concerns. Overall, I am very pleased with our selection of Prestige Windows and Doors and would definitely recommend them to family, friends, neighbors and whomever inquires about our windows and doors.

Mo
Review №22

Very professional company to deal with for my impact windows, job completed on time as stated, and left everything neat and clean

an
Review №23

Prestige Windows and Doors is a reliable, professional, and accommodating company. They came out to give me an estimate and provided me with different samples to choose from. Throughout the months of waiting for my impact windows to be ordered and made, they kept me informed and answered any questions or concerns I had. The installation was flawless. The installers kept the area clean and finished the job in roughly 2 days. With permitting and final inspections, they took care of everything. I recommend Prestige to anyone looking for great impact products and great customer service.

Ca
Review №24

After searching around I decided to use prestige windows and doors. They had the best pricing, great quality, and they finished installation in 1 day. They always followed up and resolved any issues that I had. The company is professional, has great quality product, and good customer service. Very happy with my windows.Thank you

Lo
Review №25

They did a great job with helping me pick out my windows and doors. I appreciate this company for taking the time to explain to me the product, the lead time to receive my products from the manufacturer, and when my installation would occur. Overall, Prestige exceeded my expectations!

Ol
Review №26

Good job. I’m happy with my new windows. The company was great and they sell nice products. Installation crew did great work.

Mi
Review №27

The very best,proffesional,on time,no problems whatsoever, I shopped around alot,prestige gave me the best price,they took care of me big-time, Robert scavuzzo is my guy, dont bother shopping,prestige is the only way to go

Ma
Review №28

I recommend this company. The quality windows are great, firm and excellent quality. They slide gently and look beautiful. Its personnel are very professional and responsive. They worked within the frame of time they told me. They do all the process including city permits. On site, workers prepared each area to keep the house the cleanest possible, and were very careful keeping their masks all the time. Now we are safer, we improved our a/c performance and decreased the outdoor noise. We had a great experience!

Sh
Review №29

Prestige is a great company that gets the job done the right way.After interviewing several window/door companies, we chose Prestige. Erika, the sales person, was professional and very well knowledgeable about their product. The experience was very smooth. They took care of all the permits needed, from HOA to city permit.The installation took less time than promised. Bob, the installer, and his crew were such nice guys respectful and took care of everything, protecting the furniture leaving everything well as it was before.We are very happy with the windows and sliding doors.The reason why we are giving the company 4 stars is that there were several times of frustration. We had to call/text/email numerous times and spoke to different people until finally someone came to fix the minor installation issues we had. The CGI rebate first was denied by the manufacturer but later was covered by Prestige several months after installation. That’s all behind us now so we are completely satisfied with the results. Our windows look great and we know that our family will be kept safe in the event of a hurricane. We appreciate their professionalism and taking care of everything. We will definitely use Prestige again.

Ma
Review №30

Great work and excellent service. We went with Prestige Windows and Doors because of their professionalism, quality products, and overall great price. Throughout the process, they were very attentive and communicative. We love the work theyve done for us. Definitely recommend them!

Su
Review №31

The salesperson was very nice, very knowledgable about the product, and extremely helpful with helping us choose the right style and products for our home. There were some minor hiccups with delays from manufacturers and with getting our install date, but overall they did a great job. We have beautiful impact windows and doors now!

Ai
Review №32

My husband and I just had 16 windows by Prestige Windows and Doors. We would like to give you some input about our experience with the company. Everyone we dealt with was excellent! Our Sales person was Raji, and he was prompt with his appointment times, knew his product, and kept to his timelines and commitments. The crew that delivered our windows and door were excellent, and very careful not to damage any of the windows. Ricardo was our installer, and he and his crew were very thorough and professional. They did everything possible to minimize the amount of dirt and dust that got into the rest of our house. Removing all the stickers and a quick clean of all the windows was also a big plus! We also dealt with your excellent Field Manager, Lucas, that ensure that we were happy with the complete installation. We were very impressed with their service, and will certainly strongly recommend your company to our friends and family. Thank you so much! We will definitely repeat business with Prestige next year.

Ei
Review №33

Prestige is a company that provides their clients with quality products that provide hurricane protection. Not only are the custom windows and doors beautiful, but they are great to have during hurricane season.

Gr
Review №34

Great work. I love my windows and the professionalism of this company. I recommend them to anyone looking for beautifully designed windows and doors.

Je
Review №35

The installation was very clean and the installers were very hardworking. They took a lot of time making sure that my windows were installed and working properly. I love my new windows. I recommend this company to anyone looking for hurricane impact windows.

Jo
Review №36

I’ve used this company twice and both times they’ve delivered amazing products and great customer service. I recommend them to anyone who needs a company that can help them with getting hurricane windows.

D
Review №37

Unethical and dishonest salesperson / zero customer service / sloppy, rude and impolite installers / useless project manager.Project: 18 windows - 2 doors. Status: Paid 95% / Pending 5%Nov 2020 - Malena Armas (Sales) We made the contract with her and a few weeks later she came to my house to sign a set of documents for the association application, among those papers that I signed was the Notice of Commencement that they sent to the Miami Dade court without our consent and notarized without our presence.Because all the delay and the Notice of Commencement in our house title, we are not able to apply for a refinance. We still have a few things pending in their side and the project is not moving cause they have no intentions of finishing the installation.We have learned that the installers are sloppy, the sliding door was installed incorrectly and does not close properly, they broke the floor on front of the sliding door and then filled the space with a brown silicone which look horrendous.When I questioned the installer he replied rudely and told me that he works on big projects not in a hovel house like mine.Guillermo, the project manager, didnt show up at my house the first day, not until I told him that I wouldnt let the installers access my home and wanted a new team to finish the jobOne panel came with a defect and he reported the wrong panel to the factory, resulting in more delay.Today July 12 2021 (8 months later), the installation has not been complete and I’m still waiting for them to can finish this nightmare to can remove the Notice of Commencement from my home title.I strong recommend to find another company to install your CGI/PGT windows and doors to avoid a lot of stress and waste of time

Pe
Review №38

The staff was helpful to the best of their ability. I did feel like they need to be better at updating their customers in regards to ordering and installation, but overall, they did a fantastic job with my windows! Definitely recommend them!

An
Review №39

I was looking for a company with great impact products and beautiful designs. I previously got 2 quotes before I received Prestiges quote. Even though the price was a little higher than I wanted, Im happy with my windows. They are beautiful and the installers were very clean and professional.

Jo
Review №40

Great work. Very happy with my impact windows. They gave accurate timelines on products and installation.

Je
Review №41

Prestige met and exceeded all of our expectations! They are excellent and efficient in every way! From our sales Rep Malena Armas who was caring, engaged and transparent since day one to the contractors that came out to install who were extremely detailed and organized.We are truly satisfied with our results and highly recommend Prestige. Tanchez Family

Ma
Review №42

With enthusiasm, I recommend Prestige Windows and Doors. Replacing our windows, doors, and skylights with hurricane impact glass was the first of several projects for which I have dealt with various contractors, a total of seven for a series of home improvement projects.We were initially weighing the possibility of buying a more expensive home, but, for a variety of reasons, we decided to remain in our older home, and upgrade it. We have therefore been living in a construction site for the last year, but we have overall enjoyed the process, beginning with our relationship with Prestige.We hired Prestige after I spoke with many contractors in Southeast Florida, including representatives of all the major name brand window manufacturers. We also contacted several of the top listings on Angie’s List and Home Advisor. We had several estimates from various contractors. Although Prestige was not the least expensive, we judged them reasonably priced and most competent. The manufactured windows, doors, and skylights Prestige recommended (CGI) had been recommended by others of the most well-reviewed contractors.Dealing with any contractor for repairing or refurbishing a fifty year old Florida house almost invariably involves unwanted surprises in the quality of the previous construction, delays beyond the contractor’s control in the delivery of manufactured products, and accidents by even the best-trained, best-supervised, and most conscientious workers. It is essential that the contractor warn the consumer and plan with the client ahead of time for possibilities for delay or difficulty. Consumers should steer clear of any contractor who promises a totally smooth building process.Prestige and Chris Rivas pass those standards with flying colors. All levels of management sprung into action as we encountered various difficulties. The owner of the company visited us personally to assure us of their top to bottom commitment. Operations manager Mike and Installation manager Luis were constantly on site and/or available to us by phone. Chris Rivas promised that he would stay involved in every stage of our project. Many contractors promise the world. Few deliver at the level of Prestige.Lucas was the foreman of the on-site crew, and was outstanding in every respect. What could go wrong? What didn’t go wrong, having nothing to do with Prestige? When product was later than expected in delivery, Prestige informed us regularly of progress on delivery.When the crew started to replace all of the windows and doors in our Florida room, they discovered that the only thing holding up the roof were the old windows and doors. There had been no proper framing or support. All of that had to be made by Prestige and installed before the new windows and doors could be installed. Even though many unexpected problems arose, Prestige and especially Chris Rivas warned us ahead of time. There were some increases in costs, but Prestige kept our cost overruns to a minimum, less frankly than we might have anticipated.Even a few months after we had finished paying in full, Prestige fully honored their guarantees. For example, we had difficulty with the electric locks we had installed in the front and back doors. Prestige made sure that the lock manufacturer repaired the locks in full, to our satisfaction.We are thrilled with the quality of the products Prestige installed, even a few months after their installation. We were delighted by the mature and professional way that we were treated, even though many times we overreacted when things went wrong in the building process. Especially after dealing with many other contractors, we are happy to report our complete satisfaction with every aspect of our business relationship with Prestige. We delight in recommending Chris Rivas and Prestige without reservation or hesitation.

Jo
Review №43

Prestige took care of everything! The ordering process was smooth with my sales rep explaining the different options (and being very patient with us). The installers were excellent and were sure to clean up after themselves on a daily basis. The inspection passed without issue with the inspector saying Prestige always has quality work.

Go
Review №44

We moved to a house in Weston Florida and needed to replace few windows with impact windows. We researched for a good impact window contractor and found that Prestige windows offers quality windows and service at a reasonable price. We liked there 10 year warranty and partial release of lien.They delivered and installed the windows on time and job was completed in a professional manner. We recommend them for the impact windows installation.

Ri
Review №45

Overall, great experience. My sales rep Malena answered all my questions regarding the different impact products they offered. We had both impact windows and doors installed in my house. I like the price they offered. Just a heads up, they are pretty expensive, but they are quality products.

Mo
Review №46

They did a great job. Quality hurricane resistant products. The price was fair and the staff was friendly.

Ep
Review №47

Very happy with my windows and doors. Good company. I highly recommend them.

We
Review №48

We were very pleased with Prestige Windows & Doors! We have worked with several other impact windows companies in the past and they were by far the easiest to work with and the most professional. You can tell the company is very well-managed, organized, and well-staffed. They run like a well-oiled machine, and they aim to please! Marcel Rizo, our sales specialist was also amazing - very clear, professional, attentive, responsive and accountable. Thank you, Prestige Windows & Doors!

Li
Review №49

My sales rep Malena came out to give me a quote and she was very bubbly, energetic, and helpful. Happy with the work done. My windows and doors are beautiful. Good company.

Ga
Review №50

We saw very good reviews for Prestige when we went looking for hurricane windows and doors. Installation is now complete and we are very pleased with the results. Their price was competitive, the work was of great quality, and it was easy reaching them when necessary. Thanks for the great job!

Ad
Review №51

From start to finish I was very happy with the salesperson (Erikas) knowledge, the office personal (Jessy), the installers ( meticulous) and the follow-up after completion. Everything went smoothly and as expected. I highly recommend Prestige Windows & Doors.

Ph
Review №52

Great work. Recommend if you’re looking for impact windows and doors.

Jo
Review №53

Happy with my new windows. They gave me accurate timelines in regards to product and installation.

La
Review №54

Great job! Although the ordering of the windows took longer than we expected, it did follow the timeline provided in our proposal, so they were spot on with that. From the initial consultation to the process of signing the proposals and scheduling to installation, it all went smoothly. Our job wasnt very big (2 sets of windows in an apartment building) but the entire job was completed in one day. The installer was very nice and respectful and covered and cleaned everything after he was done. It was a great experience, especially after reading reviews for some of the other companies. We will be hiring them again to do our sliding balcony doors.

Mi
Review №55

They did a great job installing my windows. The sales rep that came out was great. He answered all of my questions. The only thing I would recommend would be to improve their customer service.

Pa
Review №56

Prestige came through with my beautiful windows. The lead time wasn’t too bad especially with COVID affecting businesses. They took time with the installation and took care of every last detail.

Me
Review №57

Prestige Windows and Doors are a reliable company. They took the time to explain the product, the process, gave me a reasonable time-frame for when I would receive my windows and when my installation would happen. Overall, great experience.

Jo
Review №58

In a world of broken promises and we never said that policy of conducting business, Prestige was a breath of fresh air. From the moment you first contact them for your project, you feel youve made the right decision of selecting them. We were informed at all times of deliveries and installation schedules and who would be in charge of our project. When the day came for installation, it was done very careful and neat. Everything that could be damaged or dirtied was secured or covered and then put back accordingly, almost as if nothing had been done. The windows work flawlessly and theyre virtually effortless to operate. I would heartily recommend Prestige.

J.
Review №59

I had a pleasant experience with Prestige. I liked their products and their staff. It did take a while for installation to take place because of Covid-19, but it was worth the wait. Im happy with my new windows and I can whole-heartedly recommend this company.

Jo
Review №60

I hired Prestige back in July of 2020. Since they cashed my check, all communication stopped. The product was delayed (installation did not happen until February of 2021, installation was messy (installers left garbage behind), they installed a cracked window in my bathroom and was told the manufacturer would replace the window but God knows when (i have no definite ETA). The windows are missing screw covers and a door handle I ordered and paid for never arrived (with no indication of when they will arrive). I keep calling their office and leaving messages for someone to complete the pending items and I do not get my calls returns. I also called the project manager and I get the run around and tells me he will call back to me, but he doesnt . At this point, the project is not complete although they have been fully paid. I also recently reviewed my contract and invoice and it looks like they incorrectly collected sales tax on a non-taxable sale. I should know; I am a tax advisor. I need someone to call me on this to get the breakdown on my invoice.

li
Review №61

Professional company. They made the process of getting new impact windows and doors installed fairly easy. Thanks again!

Da
Review №62

Great products, they only need some improvements on finishes, like small details that would differentiate an outstanding job form a juts good job.

Ma
Review №63

Excellent company, we are very happy with the service, the product and the value. We shopped around for impact doors/windows in several companies and the prices were literally all over the place and some companies were very shady. Prestige was totally transparent, professional, and definitely gave us the best value. Would totally recommend!

Mi
Review №64

Happy with my new windows and doors. Prestige did a great job and offered great customer service. I highly recommend them to anyone who’s looking for impact rated products.

Vi
Review №65

FInally our project was completed in summary experience with Prestige technician (Leo and the partnership maybe was Roberto) they relly know what they are doing,Many lesson to learn in this team work, Good luck.

Th
Review №66

Great experience. My windows have tremendously helped with noise reduction. Happy with my choice and with this company.

Pa
Review №67

After meeting Michal, I decided to go with prestige windows and doors. She was very friendly, explained the whole process from beginning to end, and no pressure. Everyone that i came in contact with from prestige were professional and courteous. Installation and inspection was a breeze. I was very satisfied and would definitely recommend to everyone.

Co
Review №68

I had my windows and sliders done about 5 months ago. From the first meeting to the end everything was true and on point. They quoted a date they should have the windows delivered and they were on time. The installers came out originally I was told it would be 3 or 4 days to get it all done but they were able to get it all done in 2 days. They worked morning to night no lunch break that I saw. My FPL bill is down, my a/c runs 70% less during the day and it has reduced the sound from outside alot.

Is
Review №69

I am happy with my new windows. My sales rep Malena was professional, patient and knowledgeable. I recommend this company if you’re looking for great service and durable impact windows.

Sa
Review №70

Great experience! This company handled everything for me, with permitting, installation, and final inspection. The installation crew was very clean, hardworking, and professional. Highly recommend!

DY
Review №71

I hired Prestige Windows and Doors back in April 2020. Laszlo, the account rep, came by my home and gave a proper presentation of what they offered. He was very forthcoming about the process and the costs involved, he didnt try to sell me on them being the quickest or the cheapest option. In the end, their prices were fairly competitive and the timeline presented was about what I expected. They gave periodic updates during the permit process and had the install date scheduled well in advance. The installation occurred the day after their scheduled date due to an issue with the delivery of some materials. Other than that minor hiccup the installation went as planned. The installers were efficient and left the area clean after finishing. Overall I would recommend Prestige and will likely use them again.

be
Review №72

I ordered my windows the 1rst of October 2020. City Permit was not applied for until Dec 16, approved by city Jan 29. Per email i received in January windows will come from manufacture in April 14 and it will take another 2 weeks or more for installation. 6 + months after signing contract and giving deposit maybe or maybe not my windows will be installed. 3 houses in my neighborhood that went with another company way after me already have Impact new windows installed. Installation remains to be reviewed and Im a little worried after reading some reviews. Yes Beatriz Garcia. check with Michal.

Ev
Review №73

Very happy with the work performed and the quality. Would recommend!

To
Review №74

Their expert design and installation has changed the total appearance of my home. Very clean workforce, picked up everything and removed all garbage and old windows. Left house immaculate. 100% recommendation

Al
Review №75

Prestige windows and doors are a great company. They were on time and very polite. They installed my impact doors and windows very well and very fast. I strongly recommend them. Leo and his partner were awesome.

Le
Review №76

They did a great job. There were some issues, but they corrected it quickly. Very professional, timely, and clean.

Ya
Review №77

I appreciate the time this company took with installing my windows. They kept me in the loop with ordering, installation, and final inspection. My windows are beautiful and Im happy with my decision on choosing Prestige.

Pr
Review №78

Most Professional Team effort! From ordering, manufacture to installation. Prestige measured and installed windows on my house and the project went so perfect, I had them return for my grandmothers house, then my office building and most recently all new windows and doors on my new house! The care that the Prestige Team takes to be sure you are 100% satisfied is amazing...and even more amazing is that it is usually done on the first shot! Aside from the beauty of their products, please consider their safety, sound resistance and energy efficiency and of course the insurance credits you will surely receive! The photo I have attached is Hurricane Irma 2017 as seen through a Prestige Window!

Ge
Review №79

They did a phenomenal job installing my windows. My sales rep Laszlo was informative and helpful when it came to choosing the product best suited for my home.

Li
Review №80

Overall, it was a fantastic experience from sales to installation. Prompt, professional, and great communication. Thank you, Prestige.

Jo
Review №81

From Beginning to End it has been the worst. They kept messing up during the whole process of installation of my windows and doors. It has been so frustrating, every time A manager is supposed to contact me no one calls. They do not have time frames. I wouldn’t do business with them.Arango Jessika

Do
Review №82

Great impact windows. Staff was friendly and helpful throughout the process.

Re
Review №83

Professional company. Had several impact windows installed and I can attest the service from start to finish was surprisingly outstanding! They have a team of representatives that seem to cover all basis of the windows buying proces, measurement confirmation, order, permit, pre install, installation to finalization and even financing! ; had a great experience and highly recommend.

Ke
Review №84

Decided to go with Prestige because our neighbors used them & we are glad we did. Laszlo was our sales rep, he worked out the best deal for us & he explained the entire process. To date we love our new hurricane windows & sliding glass doors. The install crew was very respectful of our needs during this pandemic time. When the job was complete they cleaned up and even came back for the inspection with the city of Tamarac. We were so please, we recommended to my girlfriends daughter to use Prestige for window replacement project which they did! Thanks Again!

Ry
Review №85

I had an appointment with them at 2:00pm for an estimate and they did not contact me until 3:30pm to tell me they were running late! Typically if a business is running behind schedule you contact the customer prior to the appointment time not 1 and 1/2 hour later. Very un-professional! Doesn’t look like they wanted my business.

Y
Review №86

I will contact prestige windows and doors. For me the customer service and the time the representative takes to explain the details and important information about the windows means a lot to me. In 2018, I spoke to Jakob and he provided me with a very good info and great quote. I am ready to begin the process of replacing my home windows and doors and I plan to do the work with this company. I will write a review after the process is complete.

Er
Review №87

Great service, quality impact products, and overall great experience with this company.

Yo
Review №88

I was hesitant to go with Prestige because they were on the pricy side, but it was worth it. I love my impact windows! They were professional and recommend them to my friends and family!

J.
Review №89

The customer service has been outstanding. I have no complaints.

br
Review №90

MAJOR DISAPPOINTMENT..... Long delay to submit a permit to the city, 2 different install dates a month apart, I was told a 2-3 day install and ended up to be 5 days, the crew didn’t work on Saturday as I was told they do, had to get a whole new wireless alarm system since my wires were covered over, wires cut or magnets damaged. If only the magnets were damaged it would of been easy. The 2 man install team only had a 2 foot step ladder for a window that was 9 feet tall so they had to use my ladders. From start to finish was 5 months and not the original 3 we were told from the sales rep. I can say the windows are a very good quality but Prestige just does the install and buys from the manufacturer. Not a very Prestigious Company.

Jo
Review №91

Got my windows and doors there as did my daughter and mother-in-law. Highly recommend the quality of these impact windows and doors the staff is very friendly and professional.

Gr
Review №92

Our experience with Prestige Windows and Doors was very pleasant. The staff (from the staff that measures, the schedulers, order confirmation, permits and even their finance department) are all very professional and they are masters at managing expectations, all with great personable attitudes. Our sales representative (Erica) was a pleasure to work with as well. Her attention to detail and prompt responses are qualities that helped secure our decision. The minor troubleshooting that was needed, were handled promptly by Emilio, who is also a fantastic representative of the company, with a can do attitude with excellent results, as expected from an A+ company. We highly recommend Prestige, and their staff, for such an important and expensive investment in your home.

Sy
Review №93

Great experience and was quick and efficient!

Mi
Review №94

Great company, very professional. The installers worked very hard to achieve perfection. Very professional and courteous.

St
Review №95

Amazing company and extremely professional, on time they responded it’s all my questions if I had any questions they were there to solve them. Highly recommended.

Mr
Review №96

I would recommend them to anyone looking for custom impact windows. They were reliable, professional, and communicative.

Da
Review №97

My experience with Prestige Windows & Doors was Awesome! They were helpful from the beginning and were very transparent with every single detail. I changed 8 windows on my house and I am very happy with not only the craftsmanship of the window but the work perform on my property. Our project manager assigned was Franco and our window installers name was Alejandro and if I ever did another project again with prestige I would definitely ask for them again. Alejandro was very professional from beginning to end and cover all my belongings for protection. Once he was done in a room he would clean up and was very efficient and attention to detail. Our experience with prestige has been phenomenal and the clean up afterwards was very minimal for us, which was one of our concerns when we started the project. Keep up the good work and I will recommend you guys to my family and friends.

Vi
Review №98

Had a great overall experience with this company. From the salesperson, Malena. She is very friendly, professional and helpful. The installers, Danny and his crew were very punctual, clean, organized and fast. I would recommend Prestige to everyone that is getting impact windows.

M.
Review №99

Good company and great products. I had impact windows installed and no issues, so far.

Jo
Review №100

I removed my old doors & replaced my newdoors & windows with Prestige Window & Doors. The install went great & my installerworked very hard to satisfy me. My ProjectManager was also very professional & helpfulwith my concerns. This process went asflawless as it could have gone. Happy withmy new windows & doors & very satisfied Iselected this company. Last but not leastMy sales rep. Erika Muller was so nice & kindalso very helpful in making my selection.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:8232 Commerce Way, Miami Lakes, FL 33016, United States
  • Site:http://prestigewindoor.com/
  • Phone:+1 305-820-5999
Categories
  • Window installation service
  • Door shop
  • Door supplier
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–2PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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