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American Consumer Credit Counseling, Inc.
1688 Meridian Ave suite 600 & 700, Miami Beach, FL 33139, United States
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American Consumer Credit Counseling, Inc.

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Kc
Review №1

This company is an excellent service for anyone wanting to consolidate their debts. I did two years ago and couldnt be more happy! They will walk you through the process, answer any questions, give you tips and all around great customer service!I will be debt free in the next few months. So if you need ANY consumer credit counseling, get this company. They take a small monthly fee and its worth every cent!!BTW Kevin who helped me recently was amazing!!

Le
Review №2

I can’t begin to explain how happy I am to have reached out to this company! I was connected with gentleman named Gabriel. He was very informative and knowledgeable. He walked me through some excellent key points in the process. I would definitely recommend to anyone in need of credit salvation! Thank you so much for your guidance. Has also put, much anxiety at ease with a good solid plan.

Do
Review №3

The counseling is informative and reassuring. It helps to quell any worries or concerns you might have. It’s a great service.

Tu
Review №4

Melissa was phenomenal, she walked me through the formula of credit as well as how to build good credit habits in the future. She helped me to get a great picture of my spending habits as well as some areas where I could improve in order to increase my score in the future. She also was super helpful and recommended a Student Loan service that is offered with the company. She answered all my questions and genuinely helped me gain a better understanding of credit.

Ru
Review №5

Both men clearly explained to me what the consumer credit counseling could offer me. They were encouraging and reassured me that even though I saw myself in deep, deep trouble. I was not doing that bad. However, I needed to be more discipline in certain areas of my spending.With a budget that both men provided, I am able to proceed with clarity on what needs to be done and how I can go about in doing it. Thank you both for assisting me in my time of despair.

Da
Review №6

I spoke with Tom about an issue concerning canceling multiple lessor credit cards to pursue an offer for a better platinum card. My concern was how the shift would impact my credit score. Tom’s professionalism and knowledgeable advice put me on track to make the right decision.I’m thankful to have ACCC in my corner and will use them again for any concerns in the future.

Ak
Review №7

I just wanted to say thank you to Tom Goodman! He was more than helpful he stayed on the phone with me for well over an hour answering all my questions and assisting me in making a decision that will affect the rest of my life. In this case it will be affecting it in a great way.He was very professional and when I accidentally disconnected due to bad service he called me right back.Everything felt comfortable when talking on the phone. I did not feel like my information was at risk or anything.Thanks again!

Ro
Review №8

I had the pleasure of working with Tom to help me with my debt repayment plan. He was very polite and professional. He was sympathetic to my situation. Covid 19 has severely affected my family physically and financially. Until I spoke with Tom at American Consumer Credit Counseling, I felt hopeless and helpless to repay my debts. After speaking with Tom I am relieved to have a plan and now have hope to repay my debt and restore my credit. Thanks Tom! Youre the best!!

Sa
Review №9

Mary asked the hard questions that made me think about how I am managing my money, what I need to do, and my spending and saving behaviors moving forward. Definitely worth the time to talk to them.

Br
Review №10

Cory was amazing with walking me through my best options! In the last 3 years I have paid off almost 15,000 in credit card debt and lifted my credit score immensely! Highly recommend this program.

Kr
Review №11

Tom explained the program to me with knowledge and patience. He promptly returned calls and answered all my questions. We went over my budget and identified items to cut or reduce. I am happy my unsecured debt will be paid in 36 months. I will recommend ACCC to my friends.

ni
Review №12

Genuinely sincere professional and interested in helping me to build a long term relationship with the company and myself to rebuild my finances and save a nice cushion for my retirement. They were very patient with me in the entire process considering I have three children under the age of five who were trying to simultaneously to get my attention while I was on the phone. I feel this company will help me settle my debt. Very impressed with entire process.

PA
Review №13

Tom was excellent very patient, listened to everything that I had to say and my concerns was able to work out a payment plan with me. Got two credit card minimum payments to less than what I was paying on one. Worked out a budget with me. If I would’ve known it was this easy I would’ve done it along time ago. Thank you!!!

Mi
Review №14

A++++ Great customer service and very informative. I spoke to Melissa R. and she explained everything in detail and answered all my questions. Im so happy I contacted ACCC. They truly help you on setting up a plan to get your finances back on track. I highly recommend them.

ge
Review №15

Tim was excellent disclosing the program and clarified all my doubts without leaving the pros and the cons. I will definitely encourage anyone out there facing financial hardship due to credit card debt to speak to a financial counselor with the experience and expertise of Tim. It was hopeful and encouraging to start this process and I wished I could started earlier. Thank you very much !

St
Review №16

Spoke to Gabriel and he was super friendly and practical helping me budget. Excited about my financial future!! I feel like I have control over my finances again!! Highly recommend

Ar
Review №17

Want to thank Mr. Tom Goodman for his time. It’s rough to approach people on this subject but off the bat, I felt very comfortable. Very informative, knowledgeable and concise. Really had me thinking about what steps I need to take to get rid of my debt. Thank you again Tom.

La
Review №18

This non-profit debt relief company was recommended to me by my bank. We got through everything they made it easy also. When they pay my payments until the paperwork is done I will have to pay the difference not pay bills twice. Dee Brown

Da
Review №19

Gabriel helped me walk through my current financial situation, create a sustainable budget and give me encouragement. I highly recommend using this amazing resource.

Ka
Review №20

So Im new to the whole credit thing with credit scores and all that and didnt know how to establish credit or how it all works and I just didnt know anything however I called ACC and spoke with Tom Goodman and he was able to explain to me how everything worked, how to establish credit, how to maintain a good credit through a monthly budget plan. Overall Tom from ACC had helped me understand the first thing to credit and credit score and how to establish and maintain a good credit score for my future. They were really helpful, they are a non-profit organization and I appreciate all the help they provided. Highly recommended for any help needed regarding credit scores and information about credit.

Dr
Review №21

I was referred to ACCC by my father who had utilized their services back in the 90s to get his debt under control and gain more financial stability. The website provided a very easy to understand form that I filled out and I was contacted the following day by an agent to discuss the application. My call came earlier than I specified as available but this was only a minor inconvenience. Richard was the agent who I spoke to and he was very understanding of my less than stellar phone reception, working with me despite having to repeat himself at times. He gave me the pros and cons of some of my options and plainly explained to me what is going to happen as a result of the actions I opted to take. It was, overall, a very positive experience! Not to mention the monthly fee that I am paying is less than I was paying on my credit cards alone, which is a relief.

M
Review №22

Tom was an absolute pro in walking me through my credit usage and where I am at and where I need to be.I now have a much clearer understanding of the breakdown in percentages and what I need to do moving forward.If you need a little help or some questions answered don’t hesitate to reach out, your credit score will thank you.

Ma
Review №23

I needed guidance to help build my credit and Melissa here at Consumer Credit was very helpful and guided me through the process. The counseling session really helped me understand the specifics of my budgeting further.

Ga
Review №24

Amazing experince all around, I wish I remembered the name of the woman who helped me out. She was a great help and awnsered all of my questions. Made the experince easy and felt like she genuinely wanted to help me. (Really wish I could remember her name I want the owner/boss to know she really is doing a amazing job)

Br
Review №25

Very informative and easy to work with. Tom provided all the information needed to make an informed decision. Great to work with.

Ri
Review №26

The person that helped me was very courteous and professional. All my questions were answered and he was very helpful. Highly recommend this service.

Vi
Review №27

Excellent service, the staff went above and beyond to answer questions, which I repeated a few times lol. Thanks to Jojo, Tom H. and especially Sue K. for helping the veterans. 👍👍

Le
Review №28

I really appreciate the rep (Erin) listening and questioning me to get a clear understanding of what my needs were. He also made it clear to explain the instructions thru out the conversation.

ta
Review №29

I enjoyed working with the man that helped me. Even with a low credit score he made a plan and accepted me.If you need help with getting your bills on track definitely give them a call you won’t regret it

Ca
Review №30

The representative Melissa was prompt, professional, knowledgeable and explained things well. I am feeling more confident in moving forward with my financial goals.

An
Review №31

The help we received was life changing for us. Our representative Melissa R. was very helpful and answered all questions we had about the program.

Cu
Review №32

Super helpful even when I had a lot of adjustments to fit my financial plan. They worked with me to get the absolute best plan in place for me and my family.

Ma
Review №33

Tom was extremely knowledgeable and straightforward in walking us through our options. He was empathetic and patient never rushing us or pushing his or company’s agenda.

Re
Review №34

I was a bit skeptical at first as to approaching ACCC. But, my fears were put to rest with the assistance of my appointed “Counselor” Gabriel. His advise was clear and concise and any questions or concerns I had were addressed politely and courteously.I very much appreciate the time and effort that was taken to help me find solutions to my financial woe.Kudos again to Gabriel.I highly recommend ACCC !

Ni
Review №35

Cory was very helpful, professional and courteous when I called to inquire about loan payoff. I’m very pleased with the service I received.

Ri
Review №36

Tom Goodman was excellent in answering all my questions about my student loan debt and doing a budget to figure out what i can afford to be able to pay off this debt.

Ju
Review №37

This was the best idea that I ever had Gabriel was informative he repeated to me everything that I was doubtful of or didnt understand very considerate kind and most of all patience he is one above from Jake from State Farm Im happy but mostly Im relieved I cant thank you enough and I cant thank Gabriel

Je
Review №38

Melissa was very nice, very thorough, & very helpful with everything!! She explained all my options & I’m glad it was a great experience! :)

Ch
Review №39

Nearly went through National Debt Relief but this turned out to be a much better option. Melissa was very thorough and helpful

Wi
Review №40

Excellent customer service. very helpful and friendly. Kudos to the management and staff!

Ce
Review №41

Melissa explained the process thoroughly and was able to address my questions and concerns quickly.

Ar
Review №42

Gabriel was very knowledgeable in his field as well as explaining every available option.

Ke
Review №43

Had a great consultation with ACCC, that has set me on the right path to pay off all of my debt and help me pursue future goals!

Sa
Review №44

I was extremely nervous and at my whits end. I didnt know what my options were. A friend had me speak to a CFP and she referred me here. I was able to get a program that gives me a goal and an end date. I am so glad I did this.

Je
Review №45

Gabriel answered all my questions and answered quickly. Definitely recommend giving them a call.

Se
Review №46

The gentleman on the phone with me was very professional and patient with me the entire phone. Call I’m so excited to be free from debt

Ka
Review №47

Melissa was excellent. She explained everything in detail. Gold Stars!

De
Review №48

My counselor and this program is so much more than I expected.

Ja
Review №49

Richard was very courteous and professional. I highly recommend their services!

Er
Review №50

I found this service to be incredibly helpful both in reviewing my monthly expenses, as well as coming up with a plan for me to follow. Thank you!

Mi
Review №51

Very helpful, understanding and knowledgeable. Covered all the possible options and helped me find the right solution for me. Highly recommend them.

bc
Review №52

Excellent! My representative was extremely helpful! They are very professional, and I have already sent other members of my family to this organization!

Li
Review №53

I was impressed with my service and today is my birthday so this was a great birthday present for me to be able to take control of my debt.Thank you American Consumer Credit Counseling for a new beginning

Co
Review №54

Courteous and considerate, I spoke with Tom who was most helpful, communicated clearly in explaining everything.

Ro
Review №55

Really great experience - I had a few questions and he answered honestly and gave me a couple of avenues to look at

Je
Review №56

I believe it was perfect for my situation I believe it going to bring order to my life thanks I

Ez
Review №57

Tom was awesome! Can you help me out a ton thank you

Wi
Review №58

Melissa was very attentive and geared the program toward our needs!

Ch
Review №59

Melissa did a great job and took the time to help me with a very difficult situation

St
Review №60

Mary was so professional, talked about what I need to do . She was pleasant to speak to and really listened to the concerns I had . When I hung up I felt confident in my decision all because of Mary and her experience with the company

Rh
Review №61

Was awesome with my issue, Tried to do this on my own but couldnt,

Je
Review №62

Detailed no nonsense responses with empathy

Pa
Review №63

Thanks to Gabriel he help me out with credits questions and budgeting.

Li
Review №64

They made my experience so much better

Do
Review №65

Very patience person help very well and helpfulness

SA
Review №66

Awesome service! 10/10 Richard thank you!!

Em
Review №67

Very professional, helpful and understood my needs.

An
Review №68

Helped me understand my spending habits

Da
Review №69

The guy on the phone was very nice and efficient

La
Review №70

I was/am in a desperate spot and my financial consultant was very patient and understanding.

Bi
Review №71

Concise, clear, and overall just a great person to work with

Ch
Review №72

American Consumer Credit counselinghelped my mother with reverse mortgage.

Vi
Review №73

Very informative and helpful.

MJ
Review №74

Thanks a lot for the help, great service

Ka
Review №75

Great customer service

Ka
Review №76

Very thorough, informative, and helpful

Ba
Review №77

Good service!

Ro
Review №78

Was, very understanding

An
Review №79

Very attentive and professional

Information
24 Photos
79 Comments
Rating
  • Address:1688 Meridian Ave suite 600 & 700, Miami Beach, FL 33139, United States
  • Site:https://consumercredit.com/
  • Phone:+1 786-650-1192
Categories
  • Credit counseling service
Working hours
  • Monday:9am–11:30pm
  • Tuesday:9am–8pm
  • Wednesday:10am–6pm
  • Thursday:Closed
  • Friday:9am–11:30pm
  • Saturday:9am–11:30pm
  • Sunday:9am–11:30pm
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