Regrettably, this is a merchant to avoid. I was appreciative of their positive online reviews as a 1st-time client and their last-minute accommodating to my needs due to an upcoming trip but the rest was a disaster. My tuxedo pants were altered much shorter than requested but it was nothing compared to how they handled what shouldve been a very straightforward sewing of buttons to working buttonhole sleeves; this was a simple, intuitive task that Ive undertaken with many other tailors in the past. It was not only embarrassingly botched but when I politely called to dispute it, I was met with arrogant, stubborn, and unapologetic resistance from management. No apology, no acknowledgement of the mistake, and no offer of rectifying the matter whatsoever. The issue was instead turned on me, which is unacceptable and unprofessional. Wrong business to be in if you do not understand basic customer service. Lamentable sequence of events but hopefully they will learn from this and more importantly, other customers can take heed. Godspeed.
These are the most amazing people. We had a service member pass away and they assisted us in preparing his uniform. The workmanship was very high quality and we are extremely grateful. Thank you
Had such a great first time experience getting measured for a piece with Ray and Venessa. Was very quick and comfortable. Definitely recommend!
Amazing service
Very professional tailoring service that doesnt break the bank!! The réparations they did for me are quite tidy. Great customer service as well!
Always does an excellent job, and has good recommendations. Does tailoring for high end fashion, dresses, suites - perfect in the area as well. thank you
Amazing service, professional and affordable. I got my pants dropped off at home for free when I was unable to pick them up.
Very nice lady runs this and does great quick work!
He is just the absolute best! His work is always amazing and you never have to worry. Best tailor on south beach
VERY EXPENSIVE! 3 times more expensive for the same services that other alteration places offer, for even better results!
Great service, attention to detail and works beautifully. Even though there are less pricey options around the beach, I only trust him with my garments, specially the very special ones.
Rip off ! Average job
Number online is not accurate.