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American WaterSports Boat Rentals LLC
300 Alton Rd, Pier E, Miami Beach, FL 33139, United States
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American WaterSports Boat Rentals LLC

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Li
Review №1

It was a great trip! We had everything what we need! And the boat so spacious! The captain was so nice. We really enjoyed it!

Dr
Review №2

Staff was amazing! He knew all of the good spots and was such a safe driver. We knew we were in good hands with him. Super responsive and affordable. Had water, cups, ice, and loud speakers. Would definitely book again.

Da
Review №3

We had so much fun on this tour! This was my first time in Miami and I’d definitely use this tour again. Captain is amazing and so helpful.

Lo
Review №4

AMAZING 🤩 EXPERIENCE !!! So much fun! I enjoyed this trip so much with captain! He was so much fun and so kind!! Clean boat! And you won’t have a bad time I promise.

Ev
Review №5

Great American watersports boat Rentals experience. The boat was small and fit 5 people very comfortably. Captain super nice and friendly. Great price too. Will definitely be renting again!!!

We
Review №6

My first on his boat and it’s soooo much fun. I will definitely recommend him. He’s very friendly and patient.

Sh
Review №7

Definitely the best part of our family trip in Miami.Captain was great! We would definitely do it again when we go back to Miami.

Le
Review №8

Captain was awesome, made sure everyone had fun and was super nice. The activities were amazing, cant wait to come back!

Gl
Review №9

We had a great experience with the team here. Everyone was extremely helpful and friendly. Boat are in great condition and running great!!

Ji
Review №10

Just an amazing day on the water with the views of Miami. Amazing crew we had the time of our lives will definitely do this very soon again.

Ja
Review №11

Captain was AMAZING!!! Highly recommend coming here to snorkel with him. Helped us have the best experience!

Wi
Review №12

Everything was as expected. A great trip for our family. The crew was helpful and our trip went smoothly.

Ph
Review №13

Super friendly staff and no hassle getting the boat and dropping it off. We definitely will be back!

La
Review №14

Very fast responses, friendly, and accommodating staff! They were so helpful with everything and all of my questions.

Le
Review №15

Best rental boat ever. Captain is extremely professional. I ve never rented a boat, so easily and with a professional team.

Ty
Review №16

We had a great time! Captain was great! Communication and customer service with booking representative was best service!!

Li
Review №17

Great site and being a part of both sides as a customers and a renter with no complaints. Very user friendly!

Ro
Review №18

Very cool people. The communication is on point. I felt really safe! I come here every time I come to Miami. I feel like Im at home. 💙💙💙

Ja
Review №19

This place is AMAZING! All of the staff were very thoughtful and super accommodating. The trip was WONDERFUL, and ABSOLUTELY worth every penny!

Vi
Review №20

Staff was professional and friendly. If you are not familiar with the area or boating it is probably better to hire one of the staff to help you. Area to visit is rather large and you might miss many sights if you dont hire a staff member.

Da
Review №21

The best experience in town, fun day and relax, is funny know miami call windaddcit and enjoy the ride.

Jo
Review №22

They had a super easy booking process and great service the whole time. I had a really great time and would recommend them to anyone visiting Miami! I would definitely rent from them again.

Ma
Review №23

Amazing time on the boat. Definitely a good price for everything you get to do and captain was great!!! Thanks for an amazing time

Le
Review №24

After contacting several companies, these guys got me booked in less than 15 minutes & got me the best prices in Miami. Got a good discount for my birthday too! Will book another time with them soon!!!

De
Review №25

They were absolutely great! We had a really good time! Super attentive and available for anything we needed. 10/10 would recommend to all .

Ma
Review №26

They were amazing! We had the best day, and would definitely book with them again!!

Ro
Review №27

The captain was great, took us to all the sand bar locations. He really showed us a great time. I highly recommend him for all of your boat needs.

De
Review №28

I had such a great experience with them. They were very professional and made the booking process very easy for me. highly recommend

Ge
Review №29

Awesome service, prices and boats. Ask for Irene for the best deals, couldnt be more helpful. Trip was memorable, definitely be back!

Ja
Review №30

Great time! Very fun and they are not so strict with rules. Reasonable prices definitely will book again

Ja
Review №31

The entire staff is super!! They were friendly and very knowledgeable. The lake is huge with a lot of room for everyone. I Highly recommend the business. Thank you very much.

Za
Review №32

I had a great experience with them! We had an almost time as a group! I recommend anyone who wants have a great safe time to book you guys. Thanks

Th
Review №33

What a great crew! Everyone that I came in contact with was excellent and the equipment was in great condition. I will be coming here again.

Ga
Review №34

Staff was great! Friendly and funny and made us feel safe. Very professional very outgoing very everything.

An
Review №35

The guys I was with were fantastic! So fun for my first time!

Jo
Review №36

Thank you so much everything was wonderful. Great service and crew.Staff were the absolute best! We had an amazing time.

Mi
Review №37

I had a great time! I would give a thousand stars if possible. They were patient with us and customer service was amazing!!

Bi
Review №38

Great experience. I decided Friday afternoon to rent a boat for Saturday. They contacted me with an available boat immediately and walked me through the whole process. When I arrived Saturday they were extremely helpful and did exactly what they said they would do. They also immediately credited my deposit back, which was helpful. I highly recommend renting a boat from this company.

An
Review №39

This was soo much fun!!! They had great communication from the start. I would recommend using them again in Miami.

Ho
Review №40

Wonderful day out on the water. Boat was large, clean and staff was knowledgable. Great scenery and cant wait to go back.

Aa
Review №41

Best experience ever wonderful employees and service would definitely recommend 10/10 will definitely be back thank you guys at Jet skis rentals..

An
Review №42

Nice people. Very nice boat ride and the young man that gave us the instructions was also very nice and helpful..

Ed
Review №43

Excellent service! Friendly staff & amazing time.

Ma
Review №44

The best there is in Miami! Very professional. I would not hire anybody else

Ru
Review №45

We found the perfect boat for our vacation at a great price.

To
Review №46

Best experience and very good customer service, def recommend for everyone looking for boat rentals, I defiantly give the experience and service a 10/10

Du
Review №47

It was pretty fun these guys are awesome I would come back if I ever decide to come back to Miami

Ed
Review №48

The customer service was great excellent and professional had lots of fun with my group and would definitely recommend to do it again!!!

Re
Review №49

Excellent price and service!! 100% recommended.

Ma
Review №50

Amazing beautiful yachts with courteous and professional hosts, best place to rent a boat and enjoy your time in Miami at 👍

Ja
Review №51

Great people!!! Gave us a tour of the beautiful islands and more! Will rent with them again.

Br
Review №52

Very smooth easy going and professional operation they got Going - we had fun for a very reasonable price ... They explained everything clear and with a smile. 👌🏼

Ed
Review №53

Great way to have fun in miami, everyone works very hard to make sure you have a great experience

Tr
Review №54

Ordered a Groupon for my husbands birthday. They weather was terrible they of - raining all day. I was told I was given a credit later to use the voucher. When it came time to use it they kept saying that size boat was out of commission until when we called they flat out told us they wouldn’t honor the voucher. Scam. Was was suppose to have been a great experience turned out to be a complete waste of money.

Ru
Review №55

Good times once again, Ive been using them for years now and the service is always excellent!

Na
Review №56

Great Experience for All ages, the captain will make everything Easy for you to have an awesome day

Mi
Review №57

Incredible experience! Highly recommend to anyone looking for a great time...

Pe
Review №58

Very good customer service feel very safe . Overall great time thanks

Ca
Review №59

Wow! Just like the reviews say! This was an amazing day! The boat was gorgeous! The staff were amazing! ( Thank you again guys! Especially Frank ! ) The food was spectacular! These guys made our special day even more amazing! We booked a day trip to celebrate our anniversary and now it will be a new tradition! Highly recommend Miami Boat Rentals!

Br
Review №60

Great service and experience overall.Staff was very helpful and responsive through the booking process.

Ja
Review №61

Amazing experience 🤩 will def do it again with this same company!!

NY
Review №62

The boat ride was a amazing experience, the guy working there gave us the best service, extremely nice and kind! Definitely recommend going there!!

Ch
Review №63

Avoid this scam. We booked a boat 5 days in advance but it was our fault they didnt even have this boat in the water. Theres big bold letters on the website that says you should call ahead. I hand him my phone to show me the big bold letters It took him a minute to find. He then proceeded to offer me a more expensive option for 2.5 hours from that time. Not only did he tell me he would delete any bad review I leave but also thanks for the deposit money because Im not getting it back. Ive sent two emails to the company asking for my deposit money with no replies. I wasted an entire day in Miami beach because they dont even have booking software, just a little kiosk in the corner near the restrooms with a grumpy dude who doesnt want to be bothered.

Er
Review №64

Best captain ever! So much fun 🔥🔥

By
Review №65

We rented a boat for a post business meeting water cruise. After a long day of meetings, we were able to grab a pontoon boat and motor around the different islands in the intercoastal waterway with our clients. As it approached sunset, our guests had a nice red, white and rose toast to the setting sun.Super great team. Great boats. Fast, prompt service. And, we closed 2 very large deals as a result. :)This is my second time to rent with AWS. The first time a few years ago was a romantic power boat cruise through the intercoastal. Ill be back. So, come check them out!

Ma
Review №66

We had a great time with family and friends!🤗

re
Review №67

Absolutely the best customer service out there and excellent experience!!

Ri
Review №68

We had the best time!!Best experience.

Ev
Review №69

Great prices, I had a fantastic day today.

Ca
Review №70

Definitely the best boat experience..Good experience.

Ra
Review №71

Me and my friends had an AWESOME time on the 55 foot azimut yacht!! It was my first time on a yacht but it was such a wonderful experience and I cant wait to do it again next year!! Absolutely recommend it. From the booking to the actual charter, everything was so well organized and the staff was so pleasant and responsive.

Ty
Review №72

Everyone is really nice and helps you with everything..

Ty
Review №73

My husband and I had so much fun we wanted to go back the next day ... we were so nervous but the staff guided us and made us feel comfortable ... will def go back on my next trip to Miami !

Ra
Review №74

Experience was great! Will be coming again!

Do
Review №75

Amazing experience, great service.will definitely be back with friends

Yo
Review №76

Quite dissatisfied with the service. left with a boat and saw that the gas was low, after I paid in advance for the gas. so I called them, and they said that there is definitely enough gas for your trip so I left. On the way we ran out of gas in the middle of the water. After spending 20 min waiting for gas to arrive I was not offered neither an apology nor a compensation which was horrible.....

Jo
Review №77

Great experience very polite and knowledgeable about the water

Mi
Review №78

It was my first time renting a yacht and they made it easy. We had a great time and the captain and staff were awesome.

Sa
Review №79

Very friendly, definitely would recommend.

RO
Review №80

We had such an amazing time! The people are so nice 10/10 recommended!! We got treated so nice. The captain played music it was a blast.

LI
Review №81

Excellent day! Totally recommend taking a boat out and enjoying these crazy times, and what better place that in the ocean! The staff was very accommodating. Will have Nancy drive us again when we come back! Thank you guys!

Mi
Review №82

Very kind employees. will come back again!

Ch
Review №83

I wish I could give zero stars. After multiple attempts at trying to collect the deposit I made for a boat that wasnt even in the water, I now have to go through my credit card to dispute the transaction. Dont let these guys steal from you too.

Ma
Review №84

Had a great experience yesterday when renting a boat from American Watersports. Nancy was extremely friendly and informative while walking us through the whole process, and made us feel safe. Marcos was also super sweet while guiding us on how to drive the boat, where to go and what to avoid. I would definitely come back and highly recommend.

Ma
Review №85

Rented a boat from this place this past Saturday from 2-6pm and I gotta say that was the highlight of the weekend trip to Miami, the guys that worked at the dock I think (Eric and forgot the other dudes name) were awesome, very professional and courteous, gave us a crash corse on boating let us go have fun. Will definitely rent again from these guys next time we come down.Ps: the suggestion for some after hours entertainment was on point. Thanx fellas

A
Review №86

Be careful with they tell you to pay $200 deposit schedule your rental and then when you arrive they let you know about the $1500 deposit which I didn’t have time to get because I HAD NO IDEA then I was told no refunds on down payment. Adam was very rude and told me I should have clicked on frequently asked questions to know about deposit! What a rip off and discriminators

To
Review №87

Bad customer service all around. Rather disappointed as they didnt seem to care much about taking care of the charter that I had booked for my friend.

Ru
Review №88

I rented a boat here with my family! Had a great time! Stopped at an island and went for a nice swim! The crew, Eris and Marcos were amazing! Super friendly and welcoming. Will definitely be back soon to rent again. Can’t wait!

Do
Review №89

Absolutely pleased with the service, it was a beautiful trip, I recommend them!

Ri
Review №90

Amazing time!!! We finally decided to get out of the house and have some family fun! Nanc you rock! thank you for showing us a great time. We WILL BE BACK!

Ja
Review №91

It was alright but didn’t meet my expectations

Ka
Review №92

We had an incredible day! Thank you guys for everything, for hooking us up with an upgrade, and helping us at the fuel station. Nancy is not strange to see your name so much on these reviews, you are great at what you do! The rest of the team is awesome as well, you guys are great. Can’t thank you guys enough for such an awesome experience in Miami!

Ma
Review №93

This place is awesome! We went out for a day trip and it was a super easy process. Only had to sign some papers, and the boats are really nice! Our driver was Arliz and she was super knowledgeable on the best places to go and her driving kept me at ease, as I am generally nervous on small boats. Will surely be here again in the near future!

De
Review №94

It was a lovely boat trip. Comfortable conditions. We looked great places. The captain was very kind and showed us all the best on the coast. Our friends were very pleased with the trip and the fact that we invited them to ride a boat. My wife has a great mood thanks to this walk.

Ja
Review №95

Absolutely love this place! My family and I came down to Miami Beach for the weekend to escape the cold weather and the AWS family welcomed us with open arms. We rented the pontoon driven by Captain Marcos. The manager Eris hospitality was outstanding! We cannot wait to come back down to Miami and charter with them again. Thank you guys so much from the bottom of our hearts.PS the pricing is outstanding!

Ge
Review №96

Its our third time renting with AWS. We absolutely love them! We still dont feel completely comfortable driving the boat ourselves so we hire a driver. They didnt any captains available with such short notice, so one of the girls from the crew jumped in and offered to take us. Nancy was great! we didnt have battery, so she played the music WE wanted from her phone, took us to these amazing local spots, gave us a tour of the area and then took us to a small island (Picnic Island) We loved it! She took pictures of us, took us to eat at a restaurant in the Miami River and even though it rained towards the end we had a blast! Thank you guys!

Ro
Review №97

Arrived in Miami and made a last minute decision to rent a boat. The staff at American Watersports was accommodating and had excellent recommendations for exactly what my kids were seeking, celebrity homes and swimming. Marcos and Eris were so helpful, that we decided to go back for a second day. On day 2, Marcos and Eris greeted us like old friends. A 3rd staff member, Allen was also there and was just as accommodating. All 3 guys were incredible interacting with my 4 kids, and I appreciate that the most. Thank you .

Je
Review №98

Our boat trip with American WaterSports LLC was amazing. Eris was such a great captain. He was friendly, polite, knew the water and made it so much fun! We will definitely use this company again! Highly recommended!

Pa
Review №99

I do not usually write reviews but felt as one was needed here. Boat is in close to disrepair condition but does float fairly good. Deposit is $1,500. Process is fairly simple and just a bunch of paperwork after which they walk around the boat with you. If they tell you on website that they have a promotion, dont expect to receive the promotion there as we did not upon completion of the requirements (10% off after the Facebook check in). Parking is tricky, even if you follow their instructions your car might just get towed away and the staff would not help you with it, rather than just leave you to deal with it by yourself.I think that for the $750/6hr it is way overpriced. If you need a GPS, you are way better off with a good iOS or Android app on your phone, which shows you where the shallow waters are. From our experience it is spot on with the mapping and sonar depth finder, so use it with no fear of it being too far off.Would I recommend this place? Not necessarily. Would not go out of my way to discourage either, due to lack of experience with other rental places in the same setting. However, I do believe that there are much better rental options out there if even they are at some premium or same pricing. Youd expect them to give a discount to get customers during time it should be packed but they have lack of customers due to covid, not take the promotion on the website and just say we not doing it due to covid.Are boats well maintained? Not from visual perspective, no.Is all the safety equipment there (horn, extinguisher, life jackets)? Yes.Do you need GPS and depth finder? No with a good iPhone or Android app. (plenty out there)Would I recommend to take a boat out? Absolutely. Check out sandbars while you are at it.Would I come back to this rental facility? Negative.Hopefully this review is decent enough for you to make your own decision. As I mentioned, not a discouragement but a fair warning.Edit: as I saw that they responded with denial of rental, I can show transactions with their business name to anyone who would like to see them, as everything written here is a good representation of our experience. I am 100% certain of renting with said company as well as that the boat was in disrepair. No confusion here. Downgrading this to 1 star as of now since they are claiming I have not rented. I’d be happy with my money refunded if I did not rent from this facility.Edit2: if you read their response to some other 1 star reviews and see what they are saying under mine, they contradicting themselves. 18’ boat doesn’t have GPS, yet here they claim all of them have GPS. Their website also shows that they do not have GPS on that. Like why lie?

De
Review №100

There is really no better way to spend a day or make memories for life than on board an American Watersport boat in South Beach. The staff are fantastic, knowledgeable and friendly. Adam really makes things happen and Nick and his team deliver an exceptional experience. Leave your troubles behind and get the SOBE vibe. Everything is better on the water 🌊

Information
64 Photos
100 Comments
4.1 Rating
  • Address:300 Alton Rd, Pier E, Miami Beach, FL 33139, United States
  • Site:http://boatrentals.miami/
  • Phone:+1 754-226-0473
Categories
  • Boat rental service
  • Outdoor activity organiser
  • Tour operator
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:9am–8pm
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