Took my 2015 GMC VAN to Ed he found the battery drain that the original remote start installer and dealer could not find. Had to by a new piece of equipment to figure out the problem. Very reasonable.Then I took my wifes 2004 forester for a muffler. Did not want to put a new complete exhaust system on a 17 year old car. Ed told he would try to save the exhaust pipes and just replace the muffler and he did. Very reasonable again.Great service and price.
We own a local business in town and have used various other local shops that have been untrustworthy. We decided to try out Phoenix and Ed was absolutely fantastic! He took care of our two trucks quickly and thoroughly. We are happy to find someone who not only owns local, but lives local—his integrity is what will keep us for the long haul as we grow (and bring him more and more trucks!)
Honest great prices all around great service
Been going too Ed for almost 2 years. Very nice guy and his prices are very reasonable. Best auto work place in town. Highly recommend!
Ed offers great service and explains everything in simple terms.
Ed was a nice guy who knew what he was doing and took the time to explain what hed done and why. The price was good for the job and completed on time. Id use him again
We have been taking our car to Phoenix Auto for a long time now. Ed can fix anything that comes up and he keeps the car running great at 180,000 miles. He takes the time to explain what is not working and why, which is appreciated. I have complete trust in him and can honestly say that when you leave the car with him, you dont have to think about anything twice.
I have been bringing my car to Ed at Phoenix for 5 or 6 years now and have always loved the speedy service and prices he has given me. I travel from Sayreville to Metuchen just to bring my car somewhere that wont rip me off and somewhere I know the proper job has been done.
Dont go. Find a new mechanic. Seemed fine for the first few visits mostly for the same issue. Last visit went something like this after paying. He didnt show me the receipt until I paid for the replacement of all 6 coils.Customer: I see you changed the plugs?Ed: Yes. I dont know who put those plugs in but they were all carbed up!Customer: you did 1 month ago.Ed: Uhhh. Oh. I havent looked at your history in a week or so.Customer: Please refund me for the plugs.Ed: Ok. Ill give you a refund of $127 for the plugs.Customer: Is there labor associated with it - bill clearly shows labor for plugs.Ed: Well it says remove and install not replace. I would have to do that even if there were no new plugs.Customer: !!!???####&!Ed: Ill see if I can get a warranty on the old plugs. Ill go that route and then refund you.some time passed.Ed gives me a refund for the plugs not the labor of $157.50. Total bill is about $800.
Honest, reliable, reasonable. Just what you want from a mechanic
Very disappointing. Made an apppointment for repair a week in advance. Dropped the car off the night before. Called late in the day of the appointment to check the status of the repair, only to be told the work hadnt been done, and I was scheduled for the following day. Not acceptable, especially when temperatures are 10 to 15 degrees and you and your family depend on your vehicle. Needless to say, I took my car back and took it elsewhere for repair.