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S & I Complete Automotive Services
4632 Quincy St, Metairie, LA 70006, United States
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S & I Complete Automotive Services

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Sc
Review №1

Called on a Saturday afternoon due to a breakdown. The towing service, 3 Brothers, was on top of it!! They were able to get my company truck in, repaired, over the Labor Day weekend operating on generator power only. . Very professional, knowledgeable and respectful!! I highly recommend!! 5 stars guys!!! I wish everyone of you the best!

Ed
Review №2

Great service and prices. its very rare to find a honest mechanic shop. I had major work done on my truck and they showed me everything they did step by step in person. Price was unbeatable also.

Ra
Review №3

Person who does the repairs is nice but time efficiency is lacking. I gave my car for repairs twice and both times they made me wait for over 2 hours by saying “it’s almost done” please wait. Sometimes there is nobody at the store and it’s scary to just wait there.They need to deliver on time and answer phone when called. Unfortunately there are not a lot of reliable car services in this area.They are not honest with repair charges either. I think, they need to work on a few things to improve their service center.I would give less stars but workmanship was ok.

yi
Review №4

They charge me $2400 to repair my tire and do body work for my vehicle and not done it correctly. One of the tire they have the job done was loss and shaking. I brought the vehicle back to the shop, and they try to charge me again for that. By the way, they don’t take check and card has a fee. That’s means… cash only??

ch
Review №5

My five year old car is now a total loss thanks to S&I.Last August my car got flooded and the damage was so severe that the engine needed to be replaced. We had used S&I for years and trusted Mustafa and his team so obviously we had it taken here.S&I billed my insurance company for an approved engine, which would have come with a 6-12 month warranty, but instead they used some rebuilt junkyard engine with over 160k miles on it. I discovered this when my engine failed 5 months after the repairs.Because Mustafa lied about the work he did, there was no warranty on the engine and my car had to be totaled out by my insurance. I’m very lucky they had my back on this, otherwise I’d have nothing. At no point did S&I offer to make things right.We completely trusted them... I know they seem honest but they’re not, don’t even take the risk with this place.

Mo
Review №6

They will overcharge you & say they fixed the issue when in fact did nothing to help, highly disappointed wouldn’t recommend this shop to anyone, save your time & money.

Ky
Review №7

Respectful family business great prices fast and everything automotive in one shop 100%

Le
Review №8

Good quality, good price, very honest

Jo
Review №9

Great service! Helped us out with a flat tire, and got our vehicle back on the road quickly. Very professional and friendly! Had reasonable prices and went above and beyond what we asked. Great job.

Al
Review №10

Great experience at S & I today. I worked directly with Mustafa on accessing repairs for my truck. He is extremely professional and I felt no pressure. This is now my go to for all my automotive needs.

Ch
Review №11

So awesome when you have a completely honest mechanic

Me
Review №12

Brought my bosss Lincoln in on 9/19 for repairs involving windshield and tires. The owner (Suhail) was very personable, professional and efficient. His office manager (Brittany) was beyond helpful. My experience had the hospitality of family! The work was completed with perfection and speed. I will continue to use them from here on out, and HIGHLY recommend their services to anyone and everyone!-Mr. Ron

Ka
Review №13

Honestly, a life saver! Reasonable prices, knows how to work on foreign vehicles, goes above & beyond to update you on the progress of your car. Also, very polite and patient with all your questions. I will come back for all my mechanical needs and recommend friends and family.

Lo
Review №14

Friendly staff that do great work at a very reasonable price. The owner, Mr Suhail always has a good word and tried to find ways to save you money. This is the only place I go now for auto repairs.

Jo
Review №15

Cute secretary

Va
Review №16

I drove here from Houston and my car stopped working on a Saturday Easter weekend and my car was fixed in an hour the price was reasonable especially due to the circumstances. They even drove me back to where I was staying until my car was done. Very friendly and very professional. Thank you so much for your help. I recommend this place with a 5 star review. Im am truly grateful

Sa
Review №17

Very friendly and trustworthy staff! They got my vehicle in and out real quick and didn’t attempt to nickel and dime me. I highly recommend them to all.

Co
Review №18

I can not say enough about this shop! These guys are not just honest, they are compassionate. They told me exactly what was going on with my car and also gave me options. I will never go anywhere else.

Mu
Review №19

Client friendly and honest people. Fair prices. Great for name tag inspection. Call before going! They might be busy.

Ha
Review №20

Suhail and Mustapha and their team are amazing. Ive taken my car here for everything--bodywork, mechanical repairs, routine oil changes. Very kind and honest people. Reasonable prices. Great quality work. I dont trust anyone else to work on my car.

Ke
Review №21

SI is an amazing business man and also understanding of budgets. He keeps it real with you and wont rip you off like many other places. My husband and I have been coming to him for years. I HIGHLY recommend going to him for all automobile needs.

Er
Review №22

Staff was very polite and well spoken. Pleasant experience all around!

Or
Review №23

The world would be a much better place to live in If there were more people like Suhail and his sons in it!! Not only are they great mechanics but they are truly great and honest caring people who will only charge you for what you truly need and do there very best to work with you and help you any way that they can. its truly wonderful to know that there are still lights in a world that seems to want to go dark 😀

Sa
Review №24

I am from Houston TX I live there....had an issue with car in Kenner Louisiana and I stumbled on these guys by accident.Hard to find great work from great people and this auto shop should get a me hanics Award!!Very fair pricing and they standby their workmanship with a smile.God Bless em!!!

Cl
Review №25

Does it take dang near 4 months to fix a car? Now a decision can be made based off of that.And then everytime you get it back for a day it breaks down in the road in traffic. Oh yeah and you get it back and gas and exhaust fumes are routed to the inside of the vehicle and you almost fall asleep by the time you drive from Kent Avenue to the shop on Quincy Avenue and sit there a few minutes inside the building. It’s scary cuz I already was involved in a scandal that followed me to Louisiana so I asked Mustapha are you trying to kill me? When they changed a battery and plugged a tire I gave them a good review in the past but this experience has been terrible.

Br
Review №26

These guys are like the best!! I went to get my steering wheel fix. And mean the red gotta be a car wizard are something... I also went for a engine mounted, there services fast and accurate so if u have any car problems go here there very affordable!👍🏼

Ka
Review №27

This place is wonderful. Everyone is very polite, helps explain the work that needs to be done, and the prices are very fair. I have taken my car to them twice and will definitely be going back whenever my car needs service.

fe
Review №28

I had my car repaired after a collision at this place. Did a very good job with the collision repair, Mr. Suhail the owner seemed to be a straight forward person and the pricing is fair. They made sure the car is fixed properly. I had a few delays on the repair, which is why Im giving only four stars.

Ch
Review №29

This was the best decision I made. The staff was very friendly and professional. Very knowledgeable and have great expertise in automotive care. The most impressive thing about S&I they care about their clients so they consider all aspects and avenues to get the job done.

Sh
Review №30

WONDERFUL!!! Ive taken my truck here on two separate occasions. They do a wonderful job with letting you know just whats needed and not try to do work thats unnecessary to make a buck! His mechanics are great and dont mind answering questions. So as long has I have BIG RED and need work done this will be my spot!!

Sy
Review №31

Excellent customer service, fair pricing, awesome owners, they truly took great care of me, have recommended this place to all my co-workers & friends !

Ta
Review №32

Ive been trying to get a dealership to fix a mistake they made for about a month, but we couldnt work out a time. I was planning a road trip and couldnt wait any longer. On the evening of Thanksgiving, I show up here an hour and a half before they close and they went out of their way to fix my car. One employee even had to drive somewhere to pick up the part I needed. I really appreciate how they went out of their way to help me.

da
Review №33

Very helpful

La
Review №34

Tried tacking on lots of extra things like oil change, air filter, cleaning, etc. to my already extremely overpriced repair. Be firm about asking what is absolutely necessary for repair and not just what they recommend. Otherwise expect to spend over $1000 for simple repairs.

Ho
Review №35

Fair prices and friendly staff. Worth driving a few extra miles to get to! Had a great experience here and will definitely be back.

Fr
Review №36

Very knowledgeable and courteous service at an affordable cost. I wouldnt go to anyone else

Ca
Review №37

S & I did an amazing job at repairing my car. I drive an 03 honda, and after a 17 hour road trip it began overheating, steaming, and wouldnt start. I didnt know much about cars so I took it to S & I and they were able to diagnose the issue and order parts quickly. They even opened on labor day to repair my car! Amazing customer service (front desk and Suhail). I highly recommend them for a quick, reasonably priced repair.

mo
Review №38

Excellent customer service and amazing work. I highly recommend. The owner was very helpful . Great place!!!

Ni
Review №39

Fixed rosters and brakes and tire for super cheap ...great service

An
Review №40

Very courteous. Went the extra mile!!! Excellent customer service

Sa
Review №41

This is the second time in a year that I patronize this professional place of business shout outs to the owner Mustafa and his cool staff they all are humble individuals and will go the extra mile to take all their customers I reccomend all to come to S and I for all your automobile needs .....

Pa
Review №42

I had to get a tire repaired immediately. Tire Kingdom on the corner referred me to them. They did a good job quickly and very inexpensively. Looks like a mom and pop shop. Would be great for small things.

Am
Review №43

Amazing customer service! Such personable and professional people. We are in the middle of a tropical storm and my car was having issues with the back axle. After we contacted the owner, Mr. Sunhail, and told him the finances we were working with, he called around to price parts and called us back saying he could make it happen and he did. We evacuated here from the lower bayou area of Louisiana due to Tropical Storm Barry and are expecting a baby any day now. I dont know what we Mrwould have done without transportation. Sunhail was such a blessing to us and definitely has our business from here on out. I would rather get my vehicle towed to his shop and know that I have good honest people working with me. After finding out we were expecting a baby, his daughter even suprised with a gift for the baby. He had everything taken care of for us within the same day. What amazing people! I would recommend them to everyone. My friends and family will here about these wonderful people for sure.

Li
Review №44

Great people and great work, been going there since 2011!

Ry
Review №45

Searching for a reasonably priced mechanic to change out my camshaft and crankshaft sensors, I was referred to S & I by a guy at Tire Kingdom. This was my first time doing business with S & I, and it wont be my last. I called ahead to explain that I had the parts, and just wanted the labor. He quoted me a price as well as assured me he could take the car in that day, and have it out the same day. This was crucial because the car was no longer running. I had to get it towed there.The man who seemed to lead the shop was extremely courteous. I didnt have money or time to waste, and this man made sure that neither happened. Quickly, had had two guys under the hood. Within what seemed like only 30 minutes, my sensors were changed, my battery charged, and my car started. Thankfully, my diagnosis was correct, and I found a shop who was quick and affordable.In addition to the changing of the sensors, [I forgot how to spell his name](pronounced Sue-Hail), he tightened a loose hose and topped off some fluids. He also test drove the car. He pointed out a few observations, but was in no way trying to push any additional work on me. When it was time to pay, the total was exactly what he quoted me.After leaving the car idling in his shop for 15 minutes, I was confident enough to drive off. Its now been a week, and my car is running like a champ.Ill definitely return to S&I for any future issues with my car. This man seemed genuine and honest. I feel like I really lucked out when I found this shop.On a side note, a woman I met at ZEAs was frustrated with Sears. I think she said she was getting something done to her tires as well as getting an oil change. Apparently they told her it would only take X amount of time, but then informed her it would take much longer. I recommended S&I to her. She was from Texas and didnt know who to trust. I felt pretty good about my recommendation.I have a few minor issues with my car, such as a droopy back bumper and a door handle thats not working. Ill be back over to S&I in a couple weeks to see if they can fix those.Ill update this review with information about any future visits.

Sc
Review №46

The AC in my car went out and these guys fixed it the same day! They do great work at reasonable prices.

De
Review №47

Very friendly customer service, quick and reasonable pricing. highly recommend this place!

Qu
Review №48

From NC my axle went out they did everything in their power to get my car back on the road the same day.The staff is amazing,and humble.Will definitely recommend to anyone.Thanks again guys!!!!

Gr
Review №49

Excellent service. Fair prices. Quick fixes and friendly staff.

Jh
Review №50

Awesome place !! They do everything here !! Best place to get your car fixed

Ba
Review №51

Bought my 07 p71 and so far so good thanks for being honest.

TS
Review №52

Wouldnt let nobody else work on my Acura Zdx, They Recognize the problem And got the job done. For a cheap price....... Thanks Guys

Ni
Review №53

Incorrectly diagnosed problem 3 times! I would have felt better with a simple “Sir, I don’t know what’s wrong.” Instead, I spent hundreds of dollars fixing what could’ve been the issue not what really was the issue.

Ma
Review №54

They take care of the cars that they repair and the service is very good and nice with the customers

an
Review №55

Very quick and and good pricing goimg back soon

Cl
Review №56

Did a good job

kr
Review №57

He is very good ..... Fix your car problem right way with reasonable price ......He listen to the customer very carefully....over all very help full......

Pa
Review №58

I am very happy with the job done repairing my car.

Ge
Review №59

I have a 2007 camry xle and I blew a head gasket. I was referred by a NTB in metairie to go to S & I Auto. The shop owner did an incredible job on my head gasket repair and the repairs took less than a week. Su Hail worked really well with me and the repairs where very affordable. Su Hail even did more work on my car such as o2 sensor replacement and spark plugs. If you need your brake tag change, they do offer that service as well. Just give them a call..you wont regret it!!!!

Na
Review №60

The service is amazing they completely fixed my vehicle and done an amazing job

Sa
Review №61

Good work but very expensive, since the old man let his sone run the place, prices went up about triple and it’s not the same .

Br
Review №62

Guys are great. Highly recommend.

شل
Review №63

If you got a car illness that their doctor right herethis guy will accept you with a great smiles and great service even if he was busythe prices that he promote its a little bit hot but you will never came back because you will have a great service and great long time warranty

Xu
Review №64

The owner and machinist are very nice and skillful. I am glad to come here to fix my flat tire.

Qu
Review №65

Great service

an
Review №66

I love this place!!!

ال
Review №67

Its a place to repair cars and you have to go to it, not tourism

mo
Review №68

Jew

Information
18 Photos
68 Comments
4.7 Rating
  • Address:4632 Quincy St, Metairie, LA 70006, United States
  • Site:https://sniautorepair.com/index.html
  • Phone:+1 504-457-3756
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto body shop
  • Auto dent removal service
  • Auto market
  • Auto radiator repair service
  • Car inspection station
  • Car service
  • Mechanic
  • Oil change service
Working hours
  • Monday:8:30am–6pm
  • Tuesday:8:30am–6pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–6pm
  • Friday:8:30am–6pm
  • Saturday:Closed
  • Sunday:8:30am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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