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Freeway Insurance
3522 Gus Thomasson Rd, Mesquite, TX 75150, United States
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Freeway Insurance

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Ca
Review №1

Awesome customer service. Honestly Ms. Hilda G. Went above and beyond getting my insurance at a great price and in order. She was great I will be using her from now on and refer her to family and friends

Ba
Review №2

I needed insurance, quick and reasonably priced. Mirah Delgado, helped me with quick service, and an affordable price. Within the same hour l had insurance.

Ja
Review №3

Stopped by Freeway Insurance to see why my policy had been suspended and the minute that I walked in Hilda was very prompt on checking the status of my policy and not only helped me with renewing but got me a very reasonable rate and stated that I didn’t have to sit there and wait she would call me with all the details so this was Very convenient and fast so if you are looking for a Great Insurance place come see Hilda at their location in Mesquite she will hook you up!!!!! Thank You Hilda for the Great Customer Service!! I owe you lunch.

Ca
Review №4

Hilda Gurresquieta was humble professional and on point with getting my quote,I’ve been with freeway since 2013,and always satisfied with the professional Staff and price.

Fe
Review №5

I have been with this company for several months and I am very pleased. I especially came on here to give a review for Hilda. Hilda is always very helpful and responsive. She is quick and reliable when getting back to you and providing all of the necessary information and follow through. Very helpful and great customer service.

De
Review №6

I was very happy with the customer service. Hilda Gurresquieta was very professional and was Determined to find the best price quotes for insurance. Thank you so much 🙏🏿♥️

Al
Review №7

Hilda Gurresquieta is super helpful she found me the most affordable insurance I’ve ever had! She’s great with communication anything I didn’t understand or I had questions over she’d make sure to call me back to explain everything thoroughly. Thank you for helping me out!

Br
Review №8

Hilda.She was quick on the information given to me. Super nice! Did not take long to get everything setup. Definitely recommend.

Vi
Review №9

Great customer service fast and efficient will return again Mariah Delgado was amazing helping me find a good insurance policy

do
Review №10

I’ve dealt with this company before and for a very long time. They are great.😊 Hilda Gurresquieta assisted me with the start of my policy. She was very attentive and informative. She worked hard to find me a affordable policy. Thank Hilda you’re awesome.😁🖤🖤🖤

Jo
Review №11

Icy Castrejon have been a tremendous help for me from the very beginning. He heard about my concerns for what Im looking for in my policy and went out of his way to find the most suitable one for a great price! He’s quick to respond and always go out of his way to help in a professional manner. Every time I come to him, I have no worries with his A-1 service. I HIGHLY recommend him!!! Thank you Icy!!

We
Review №12

First of all I would appreciate Ms. Hilda Gurresquieta, who helped me through the whole process and getting me the best insurance for an excellent price. Me being a first time license holder in the states, to get a good price is really hard. So would recommend this agency any time and day for everyone!

Sh
Review №13

HildaVery professional and very helpful. Got insurance for my family fast. Would tell my friends to go with them for all there insurance needs

Ca
Review №14

Mariah Delgado was super helpful. She made everything easy and simple. Awesome service!

Ch
Review №15

Great communication and follow up from my agentHilda Gurresquieta! She worked on my account very quickly and followed up when she said.. thank you 😊

An
Review №16

I can sure say my service today with Marai was great she did a Great job.

Kr
Review №17

Mariah was awesome. Very fast and efficient making me a new policy. She explained everything and kept it affordable for me. I’m thankful to have found her and freeway insurance and will be using them forever now

Pa
Review №18

My agent Hilda Gurresquieta, was very helpful and very professional! Very satisfied with my service!

il
Review №19

They take care of everything and assure you you’ll be satisfied! Hilda gurresquieta help me out and took care of everything. Thank you so much

Li
Review №20

Thank you so much for your help Mariah. Very quick and helpful.

La
Review №21

Hilda was amazing and worked hard to get me the best quote. She explained everything in lamen terms so I understood what benefits my insurance covered.

Bi
Review №22

A Plus, I went to other places and they told me they: Freeway had good price, I was searching for a cheaper price but that wasnt happening, they Freeway had the best prices, and Hilda Gurresquieta was the real deal, she Blessed me with something I didnt expect, great 👍 place to buy insurance! Trust Me...

Ta
Review №23

I do not recommend them at all. I dealt with Katherine wherever she is located at In dfw and at first I thought she and Freeway were both heaven sent until I encountered an issue. A couple weeks later I got an email that all my discounts were taken off due to no documentation provided. I text Katherine because I never had been told no documents were needed. She did not respond to my text messages and I had to say that I was going to write a review to let everyone know how bad their service was before I got a response from her answering my questions. She was rude, unresponsive and when I called the agency they weren’t much better. They forward you to a customer service number that can’t do much of anything to help you and directs you right back to the person that sold the policy to you which for me was Katherine. For over 10 years I’ve dealt with A-max insurance and never had any issues like this. I wish I would of called Amax that day I needed a quote and fully whole heartedly regret calling Freeway insurance. Terrible customer service, period!

Ep
Review №24

Not only did I come in today to get my first policy but Hilda answered any questions I had about my policy and helped me with my claim. First Time Experience, Came in nervous and left Confident Thank You again Hilda !!

Je
Review №25

Hildagurresquieta was a delight to work with. She was very friendly and knowledgeable in making sure things were done correctly.

Da
Review №26

Ms. Hilda gurresquieta is very good and professional

Ro
Review №27

Mariah Delgado was extremely helpful getting my insurance set up today over the phone she found me a great price. Honestly this experience today has been painless and I would refer her any day to help me out.

Ma
Review №28

Mariah Delgado is great! She is quick and responsive. We came across an issue and she quickly helped us resolve it and got us a great insurance rate for our vehicles. If your looking for great customer service and quick response time ask for Mariah!

Da
Review №29

Mrs Hida was very helpful

Br
Review №30

Im very happy with this company I called and lois Slamia was great she took time and found me the best policy she was very nice knowleable the time was excellent no more than 20 min and we were done love it great job lois I will recommend my family to u thank u so much

Ki
Review №31

Hilda performed good customer service. She was professional and let me know each step what she was doing. She got me the best possible affordable rate

Jo
Review №32

I needed to upgrade my coverage on the fly and Ms. Mariah Delgado was super helpful and made it very easy and convenient to do so. Thanks Freeway Insurance for looking out for me like you did.

Th
Review №33

Hilda helped me get insurance right away she was very quick and helpful.

Na
Review №34

Hilda Gurresquieta gave great customer service and was very professional! Thanks for your help!

Ca
Review №35

Miss. Hilda Gurresquieta was great helping me find the right coverage🗣🗣💪🏿💪🏿🥰🥰

im
Review №36

I was notified immediately when there needed to be things done with my insurance plan and was told about the details and steps i had to do in order to get the best price for my insurance. Hilda Gurresquieta was very patient with me and helped me find the best deal out there while being friendly and respectful. I trust freeway to get the job done :)

Le
Review №37

Hilda guerra quieta is very good and fast! Will get you what you need. If you need insurance, go to her!

Ds
Review №38

Ms. Hilda G was amazing with giving me good insurance with a low rate! Highly recommend coming to Freeway and having Ms. Hilda provide you with the best insurance for your car! Thank you Ms. Hilda.

t
Review №39

Ms Dawn Mitchell was very quick with the set-up..and understanding to my personal need to know when to end the call.. Very professional, I love outstanding customer service.. Thank You

El
Review №40

They are okay. But when you call you get transfered a bunch of times. I try to avoid calling them. But they are aight.

Ta
Review №41

Thank you Hilda Gurresquieta for your exceptional customer service in helping me today......keep up the good work .....thanks

Sh
Review №42

Hilda was just perfect and helped me in a quick and professional way. Thank you so much

Aa
Review №43

All five stars.! Mariah Delgado is great, I had a huge plot twist finding some insurance and I finally made a purchase today thanks to Mariah.! She responds very quickly and let me know each step she was doing, outstanding customer service.! If your looking for great insurance or quotes with quickly responds and great customer service skills contact Mariah shell get the job done.! 😊

Al
Review №44

Hilda Gurresquite did a wonderful job and really found me some good quotes thank you Hilda and Freeway insurance has always helped me out

Ma
Review №45

Im a returning customer, due to the pandemic I needed to cancel service to save money. Starting to move around i decided to go back to my previous insurance and spoke with hildagurresquieta in the process. She was very professional and handled everything over the phone. Provided reassurance and followed up to confirm everything was OK and I appreciate that. Faithful customer.

To
Review №46

Hilda gurresquieta worked hard to find a policy that was perfect for me and my needs. When all else failed her out of the box problem solving provided the perfect policy. She was helpful, patient and very engaged with me to make the step by step process easy. Thanks for everything!

Ka
Review №47

Very quick and easy. Mariah Delgado was respectful and explained everything very thorough.

Pa
Review №48

Thank you hildagurresquieta for your help I was very pleased with my insurance prices and you were so friendly. Thank you :)

Ja
Review №49

Hilda Gurresquieta great agent,fast and very helpful!

Br
Review №50

Hilda G. was very helpful and explained everything well

Ar
Review №51

Mariah Delgado provide me with the best service I have experienced in a long time, she made everything easy to understand & I am 100% satisfied with the insurance policy I purchased.

Su
Review №52

Mariah Delgando is reliable and as a client provided me confidence through effective communication. I was well informed through her specific and honest approach. It was an overall incredible service!

Co
Review №53

My agent was quick and responsive to get me the best deal she could.

Gr
Review №54

Was helped by Hilda. She was very helpful, nice and attentive. Very professional

na
Review №55

The employees they were to nice to us and they dont make you wait I feel so happy to chose you ! the lady Mariah Delgado is a very kind and professional, she helped me a lot ......

Ke
Review №56

Mariah Delgado at the Mesquite location was awesome very informative and helpful on saving me money for the best coverage and thats always a plus. I am going to tell my friend about freeway and Mariah you guys are truly a blessing i really appreciate your helpThank you!

El
Review №57

Hilda. gurres quieta thank you for all your help.

Cu
Review №58

Hilda Gurresquieta Was very good and we appreciate her working with us.She was very kind and understood our needs.We will recommend her to anyone..Thanks so much for everything!!!

Te
Review №59

Mariah was very helpful and informative. She made sure I was informed about all the different options and policies available. So I could make a decision on policy best fit for my needs. Overall Awesome experience!!!!!

La
Review №60

Big thanks to Mariah for making this experience quick and easy. She answered every question I had and I understood her perfectly. I’ll definitely will be recommending her to whom ever needs insurance!

Ol
Review №61

Mariah D. was so helpful and got my insurance switched online fast! I’m very pleased with the service and pricing, highly recommend!!

Ma
Review №62

Hilda gWas amazing with giving me good insurance with a low rate!Recomiendo mucho a hilda muy Profesional com freeway insuranceGracias Hilda g

De
Review №63

Hilda was great! Very professional, knowledgeable, and the process was quick and easy!!

r
Review №64

Mariah was great getting me the best deal for my auto insurance. She is very professional and sweet give her a holla when you need insurance she got you!

Da
Review №65

Hilda was amazing professional and fast. Loved her!!

ed
Review №66

Just started my policy. The agent was very efficient and professional. Looking forward to great coverage and service.

Al
Review №67

Customer service was top notch thanks to hilda

Ei
Review №68

Mariah Delgado is very helpful she helped me understand the policy and made sure I walked out as a satisfied customer thank yo Mariah you’re the best

Ke
Review №69

Hilda gurresquieta was very helpful and it was an easy process she was very professional and gave me an awesome quote experience thank you!!!

Jo
Review №70

Hilda gurresquieta insured me with a great quote fast & easily! Very professional

ri
Review №71

Thank you Hilda gurresquieta for finding me the best rates I really appreciate it your awesome ..

Pa
Review №72

Thanks to Hilda Gurresquieta for your help in finding me some affordable insurance. Your Customer service was excellent. Your professionlism was awesome. I will highly recommend you. Keep up the good work. 💯

Je
Review №73

Hilda Gurresquieta was a great help in helping me get my policy started she was very professional and patient.

Di
Review №74

Hilda Gurresquieta. was very helpful in helping select a good insurance for my new car. Very patient and professional. Thank you.

Sc
Review №75

I had the utmost pleasure of dealing with the agent Icy C. I walked in and all I needed was a copy of my insurance. As soon as I walked in he stood up and greeted me. I explained why I was there and within a minute he had what I needed. He then asked why I was paying so much and had the courtesy to ask if I had the time to review some potential other options.In short he saved me nearly 50% a month on my insurance and did it with a something that is certainly lacking in polite society ......Class. This is someone who is going places and is a perfect representation of how customer service should be conducted. I hope that the company treats him as such as he is truly and asset and certainly my new agent!

Ba
Review №76

Hilda G. was absolutely wonderful and took care of everything!! Highly recommend!

Je
Review №77

Hilda Gurresquieta was a great help! Very professional and patient at explaining everything to me !

Re
Review №78

Mariah Delgado was very polite and helpful and got my policy in no timeVery very professional thank you Mariah

Ad
Review №79

Great Service fast and Friendly!Mariah Delgado was very professional, helped efficiently and was nice.

Au
Review №80

Mariah D. is awesome. Friendly and very knowledgeable. Would recommend

Sl
Review №81

Hilda Gurresquieta was the best agent I have had they really or there for you not just trying to take all your money good insurance company with low prices.

pr
Review №82

My sales representative Hilda Gurresquite was awesome and very genuine lady thanks

Na
Review №83

I called for a quote and found a great deal thanks to Mrs Hilda she was very helpful and willing to listen to my questions and issues figuring out what was the best policy and coverage for me and my budget good service!!!

cl
Review №84

I ended up Sticking with my insurance but the Agent Icy C was very helpful and responsive on getting my refund after cancelling. Helped even on his day off. Nothing wrong with their service my insurance company decided to match their price which either or was good for me.

ja
Review №85

Finding Insurance can be so stressful, make sure you have the best contact for such needs. Icy Castrejón is by far the best Insurance Rep. I have come across.. He quickly responds and very profesional, he will hands down find exactly what you need and for the best rate.. He is definitely a five star referral on my book.A todos los que buscan encontrar aseguranza para sus autos o aseguranza de Inquilino les recomiendo a Icy Castrejón..

Cl
Review №86

Thank You Hilda Gurresquieta, For helping me and being very patient and responsive for me definitely recommend her assistance to anyone

De
Review №87

She was nice and great customer service and she gets u in and out the best yet !!!!!!!!! Ask for Hilda Gurresquieta she got u

I.
Review №88

She help find the cheapest deal and was very informative. Thanks Hilda Gurresquieta

te
Review №89

Mariah Delgado was great with getting back to me, and assisting me with getting insurance at a great price!! Thank you for you help!!

Co
Review №90

Emergency met with urgencyMariah Delgado helped me secure a policy that met my parameters in a very professional and timely manner. I would recommend Mariah and Freeway to anyone caught out without insurance.

te
Review №91

Hilda Gurresquieta is the bomb. She got us a lower monthly rate than what we were paying. I would highly recommend her

Eb
Review №92

I referre Hilda Gurresquieta-She was very helpful and understanding . She was able to get me insurance that i can afford.

Sy
Review №93

Great price and Hilda was very helpful!!

Sy
Review №94

Hilda guresquieta was really professional and efficient

Ni
Review №95

I was satisfied with Hilda Gurresquieta with helping me with my insurance she explained everything well with my policy...I will recommend to come to her..

Sw
Review №96

Mariah was awesome

ספ
Review №97

Hilda Gurresquieta did a very good job she was very good and helpful !

te
Review №98

This was my first time getting insurance over the phone and the CSR Mariah was so much help for me, gave me great quotes & got me started with full coverage insurance all in the same day . My experience with Mariah was awesome, thank you !

R
Review №99

Hilda gurresquieta Helped me out a lot with my new insurance policy. She was fast and answered all my questions.

Ti
Review №100

Mariah is the one that help me she was very sweet and walked me through everything had a really rough day this morning one of my for babies past and Mariah was just the sweetest thing and helped me through it all with the insurance when my brain is really foggy today thank you again sweet girl We definitely need more customer service people like her thank you again

Information
7 Photos
100 Comments
4.7 Rating
  • Address:3522 Gus Thomasson Rd, Mesquite, TX 75150, United States
  • Site:https://freewayinsurance.com/office-locator/freeway-insurance-mesquite-tx-75150?utm_source=google&utm_medium=yext&utm_content=ATXMES
  • Phone:+1 972-426-5080
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:Closed
  • Sunday:9am–7pm
Service options
  • On-site services:Yes
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