I applied for a short term pay day loan at the store. Im used to doing things online, so I was a little skeptical about coming into the store. But I brought in all the documents they requested, filled out the application, and requested my loan. Although the first-time loan app process required a bit of paperwork, the Money Mart staff were amazingly fast, friendly, and knowledgeable. They helped me breeze through the application process as fast as possible.Im fortunate to have been approved for the loan, and they loaded the money onto my debit card instantaneously, which was awesome. The rate on a short term loan I got surprised me by how low it was compared to similar short term loans I had done before, which was a pleasant surprise.I love support staff that move with purpose and know their stuff--Money Mart in Mesa definitely hires good people. I so appreciate this quick loan to help me in a pinch. Will definitely come to Money Mart in the future if I need another short term loan.
I haven’t had the best luck being approved for any loans due to my credit history. I found Money Mart on while searching through different loans. Money Mart was able to assist me MORE than I expected. Simple, easy to follow process! Everything was super quick! Highly recommended!
Awesome place and great atmosphere. People are great and friendly to help you with your money and paperwork. Karla is very friendly and always makes your day better with a smile.
Loved my experience they were so friendly and helpful got everything they needed from me and were quick about the process. I highly recommend anybody looking for a loan in AZ to come to this location I won’t be going anywhere else
Very good fast service very friendly they even give you discounts Thank you Carla for being so nice!
Everyone in this location is super friendly! Out of all the locations, they get you in and out fast and do everything to help you
I had to get loans before when I fell on hard times and I have to say that Money Mart is by far the best one Ive ever been to. The staff makes you feel like family and by far the loan they offer is a lot easier to pay off they dont over charge you and make you pay three time more then you borrow. Whenever I need the help they are the first ones I think of and go to.
Wow, very quick & easy! My first time borrowing from money mart location in Mesa. Carla helped me over the phone, informing me of all docs required to avoid disapproval. Once I arrived both clerks were very polite & helpful. I will be returning in the future! So fast & easy & professional. Thank you very much
Love the staff here they are so helpful and very patient. They are there to help you in anyway they can!
Awesome people and very nice and always there to help with any questions and approve everybody for any kind of loan you want my favorite place in the valley to come to when I need help with a loan or to cash a check
Maria helped me get in and out of the store within 15 minutes I was able to walk out with the money I needed. She was very clear and precise on the documents I needed and went over every detail with me to make sure I understood fully. Great customer service! 😊
Karla was very helpful. Very proffessional, wore her mask properly and all. Thanks carla
Absolutely love coming here! It is a bit of a drive since the location near me closed, but I am happy to make it. All the staff here is great, especially Maria! I have a great experience every time!
This place has always been extremely helpful and dependable in any time of need. Maria is always very friendly and professional. 5 stars every visit!
Lady at the counter was polite and very helpful.
Mariah was a GREAT help and very nice person. She was very informative and quickly helped me with getting a loan. HIGHLY RECOMMENDED!!
I recently entered the Money Mart in the Mesa location and was amazed by the customer service received... Maria not only answered all of my questions made me feel confident and comfortable in applying for a loan and communicated the information clearly.. I highly recommend this place. Thank you so much Maria.
Amazing customer service, seems to be very trans-friendly from my experience-- i had had some difficulty getting a check to go through because of discrepancy between my legal & chosen name & they were able to give me amazing advice & get my check to go through. 6/5 stars !! highly recommend to anyone !
The loan process is tedious to say the least. I went back and forth to the office a couple times trying to get nessisary documents in line. Running into Maria was heaven sent. She was so very helpful. Without her, I would have given up. Maria goes above and beyond customer service. Money mart is where at!
The girls are great here super friendly Maria help me get the loan I needed and it was fast and easy thank you
Maria and the other staff we extremely professional, fast and courteous. The process was fast and simple. I’d recommend this play to anyone.
I am on all social media platforms and do not live in the area but come all the way to this money mart to do business. This says a lot about karla maria and bibi and the women before them. My reason for coming to store is because of how good the ladies treat me.
This is the best money mart I have been to ! The staff is very amazing, there always so fast and efficient! Wouldn’t go to any other place I love it...Maria and Bibi are the best wouldn’t change them for anything !!!
Great customer service excellent service wonderful place to go to get a loan i was help by maria she was very friendly and helpful with a lone thanks will be coming again.
My favorite people here always have the best customer service and keep it simple easy love their vibes make me feel like family thank you Maria, Karla, Bibi thank you ladies for the best experience
Quick and easy always nice.Maria is a awesome worker she helped me out a couple of timesVery professional.
I will go back again and again...the personal were very helpful and friendly especially Karla.. thank you for being so helpful.
I had a fantastic experiece. Maria did a very great job and everything went as smooth as possible as promised!
Maria was AWESOME! She was very professional and got me in and out! I really appreciate her excellent customer service! :D
Maria was great customer service rep. I give them a thumbs up for their business.
First time at the mesa location and all employees were friendly and helpful especially Jose. He was awesome! His great personality and customer service made my experience more personal. I will definitely return back to this location
Bibiana very nice and fast... recommend getting a loan through her.
Maria went out of her way to help me out, very professional and helpful!
Maria and these ladies that work here are so very nice and professional and beautiful. They always help me when I need the extra $$$
Maria, Karla and Bibi were fast and efficient.
The assistant and the manger was really nice would go back
When I first walked in there was a line of people. The line went by very quickly with only three people working in the back. I was approved and able to receive money within 20-30 minutes. I recommend anyone to come to Money Mart here in Mesa, Arizona
I have been coming to Money Mart for awhile now and the girls there are always friendly and helpful. They help you to the fullest and answer all the questions I have. I send all my friends and family and they receive the same great service as well.
I was unable to get my check cashed at first but then Maria made it her mission to help and she really came through for me!!! A shoutout to Karla too!
The staff is great here! They helped me out, even though I was short some change. That was a tremendous help! Great customer service, they go above and beyond! I highly recommend :)
Maria was easy and made sure everything was explained and was extremely patient
I would rate my experience with 10 stars if I could! The staffs are very friendly, knowledgeable and patient especially Sofia and Gaby! For someone who works in the Customer Service Field for another big cooperate company, I can say they have great quality customer service! Also I lost my ID and they were kind enough to reach out to me and let me know they have it before they closed. Thank you ladies for the service (:
The service was fast! And I was in and out the staff was so friendly and they were very informative! I understood everything they told me along with all my due dates and sent me a confirmation email! LOVE THIS PLACE
The staff was very friendly and were very helpful in helping me out with a loan. Ive also have cashed my check here and they were very prompt and proper. I would recommend money mart to anyone who wants to get a loan or cash there check. Gaby had wonderful customer service aswell.I will definitely be coming back.
3 words Fast, accurate and friendly!! I love this place they are very helpful and willing to work with you. The employees build a customer based relationship with you, on top of that it’s always clean 😁
Always professional & respectful.
Great customer service and very friendly staff! They were able to cash my check that was made payable to my business quick without any hassle. I would definitely return again!
This place is horrible!!! Every time I go there there’s an issue with something!!!!! It’s almost like they don’t want you to take money out! Which is awful considering they’re a LOANER! I’ve had my account with money mart for 3 years and went to Avondale 2.5 years and they were AMAZING every visit! I don’t understand why the staff at this location is so awful. It’s like they make up their own rules on when they feel like it. I’ve never heard of some of the policies they tell me and it’s very sketchy. I will NEVER return to the Mesa location, I’ll make the hour drive to Avondale.
I cannot tell you when Ive had a nicer experience in any setting than this. I was in an emergency situation and they not only helped me remedy that but were so empathetic to me and my situation it was a great relief. These folks are phenomenal!!!
Sophia, is very helpful and knowledgeable. She made a paper application process very swift and painless. If you’re in need go see my girl!!!
AJ and Audra are very courteous, knowledgeable fast and friendly each and every time I go in for any of the services Money Mart offers that I may need.The facility is very clean and easily accessible. Highly recommended!
Been a customer for awhile with Money Mart Mesa, they are great and the girls that work there are always friendly and very helpful. I would definitely recommend this place to all my friends and family.
Sida (sigh-duh so sorry if I spelled it wrong or mispronounced your name) was so kind and helpful! We were in and out in about 20 minutes with no problems and she explained everything in detail to where we didn’t have questions after.
The Money Mart on Country Club really cares about their customers! Maria is too marvelous! She is so professional! Everyone there is so professional!
Irene & Maria are awesome very friendly smile on their faces and super fast .
I will NEVER return to the Mesa location.And this is why, customer service rep “JT” was yelling at me, a innocent young lady, FOR NO APPARENT REASON, BEING STRAIGHT UP DISRESPECTFUL!!!I don’t know what his issues may be but that is not the correct way to speak to a young lady especially at a business, where there’s other customers in the store and other employees watching HIM ACT LIKE A FOOL!JT CUSTOMER SERVICE IS HORRIBLE!!!
The place is great, but some of the newer people have bad attitudes at times. One person there, that is always so nice and polite, is Zahira. She is such a great help everytime you go in. No matter who you are or what you need she genuinely seems like shes happy to help.
They were great! Love the ladies very outgoing professional and friendly.
Zahira is very kind and went above and beyond. She was very personal and treated us kindly. Overall my experience was extremely professional and the whole process was quick and painless. I recommend this establishment to everyone! !!
Place is great!! Really fast and easy process. Ask for sophia 👍
Sofia was fast wit my loan great job definitely will be back
Amazing customer service by AJ . It was very busy and he handled it perfectly; he was quick and multi tasked by helping other customers in between . He helped us get what we needed in no time . I highly recommend this location to any one needing a payday loan . I would also recommend this location and him to friends and family .
I must say I have known AJ, Audrey and Zahira for 2 years now and and when Money Mart hired these 3 they made this company a place you will refer to everyone you know. I speak of these individuals as Friends I would introduce proudly as if they were family as well. Money Mart should be bless to have such professionals. Simply the Best crew in the valley!!!!
The employee Gaby was very helpful with me in getting a loan. Fast and simple approved on the spot
Sofia and Gabby were really helpful! I’m glad they could help me when I was in a tight spot. 😊
I like this place ..the staff in this store they really helpful ❤️❤️❤️
I came here to cash my check but the line was long due to it being understaffed. Everyone was trying there hardest to speed up the process but there was one I belive her name started with an L who was rude and didnt seem to care about the customers and was being rude.
AJ is always helpful and honest with customers. He is a leader at this office and can calm the most stressful situations. Highly recommend this store.
Fast service and very friendly employees!! They always help out
We have been a customer for over 10 yrs! Very nice and friendly staff who enjoy taking care of their customers.
The customer service at mesa location is great if I could I give them 7 stars
Saira is a great employee, helps to fullest and very friendly. Great customer service.
Exelent serivce the staff was really helpfull
GREAT AND EASY PLACE TO GET A QUICK LOAN!!
Very good place to go in a bind, good customer service, can be a one month loan and can reborrow if necessary the same day that you pay back.
Horrible place, really sucks this girls do not know anything about customer service and act so rude when they know they messed up, made me waste my time and wouldn’t recommend this place at all! If they had a no star button i would vote that!
Great customer service. The staff are quick and very efficient.
Great customer service and friendly staff that remember you when you go there.
The staff is Awesome very friendly and helpful I suggest this location to anyone who asks. ZAHIRA and AJ are the best.
The people are very friendly and helpful would recommend short loan from here
5 stars is not enough to describe the service, staff is super friendly and I highly recommend!!!!!!!!!
Great service and staff..They are the best :)
Everyone is so helpful. They are very friendly
Great customer service, friendly employees and very helpful.
One of the few places in AZ that does ST-money loans with no title. Process can super specific but its legit.
Great place zahiera really helps people out
Super friendly associates
Great customer service and easy to make payments.
This place is a big help to me
Great customer service.Highly recommended
Great service! Staff Friendly!
Cant trust a company that wont tell you their fees until you come in. Sounds like they change them dependingon what they think they can get from you. Caution
Friendly and quick service.
Service was great, very helpful
Great customer service!
Maria is a HUGE help!!!
Helped me purchase a car in one day.
Great customer service!!
Zahira is professional and patient!
It is now 9:20 A.M and still remains closed.