BUYER BEWARE!!!! Please do not use this company this is by far the worst experience I’ve had with any small business. They sent me out on a broken jet ski and then threatened to charge me over $1000 when I brought it back. They ended up taking a $400 deposit, and one of their employees had the audacity to crack a joke about them taking the money. When I first walked into this business I had a terrible feeling and I should have trusted my gut, it was a dirty office with boxes everywhere and smelled horrible. I promise you do not want to use this company for bike or jet ski rentals. They stay in business charging damage fees on their 10+ year old equipment. They have pictures on their Yelp and website sending out the same jetskis from over 6 years ago. Whenever one of their at home repair jobs doesn’t hold up they just charge whoever had the ski last. It truly is just an unorganized and unfair business. There is a reason that multiple reviews just like this exist.
A huge “Thank you” goes out to: Christina and staff, for making my day special~with my son!!That was his first time on jet skis and he had a blast!!!Definitely worth it…. The lake is only 30 minutes away from the shop. I only wished that I packed a lunch! 😂Thanks again
Locally owned. They All about what they can do for their customers. Ive had a good experience with them. I can recommend any of their three services bike sales, ski doo rentals & RV storage.
Had an awesome experience with the ABC team! We rented two jet skis today, they came fully loaded and were in excellent condition! We so appreciate how flexible the team was with us and we enjoyed a wonderful day on the lake!!
Friendly people with great customer service. One of the best values around for Jet Ski rentals. Highly recommend. Easy to deal with and extremely fair.
I appreciate Christina and the team at ABC. There is nothing hidden with their approach. If you are looking for an enjoyable experience with a business with integrity, these are the folks. Recommend highly.
Great jet skis and great customer service...very thorough and fair! Jet skis were in good condition and reliable! Pick-up the evening prior and willing to allow drop off the morning after our rental day. Recommend to anyone looking to rent jet skis this summer in the Phoenix area! Will rent from again!
We rented 2 jet skis 3 weeks ago and back again renting from them for this Friday. They have great customer service and very informative on how to launch and load your skis. See you on Thursday night Christina.Thank you,Ume
Do not come here! very dramatic lady only talking about how understaffed they are and forced to pay 1200 dollars for no damage at all (skid marks that were already there because the jet skis are all messed up). They’re a failing business and will try to squeeze any money they can to get by. Scamming POS
Saved our family day. We had reservations at another shop and they completely flaked on us. ABC made some accommodations for us and were able to get us two skis for the day. Thank you and i will only rent from you guys in the future. Easy to work with and super friendly.
Considerate of time and went out of way to help me
We have had multiple great experiences with the Jet ski rentals here, Christina is so kind and goes over everything you need to know to have a good time and ensure you dont lose your deposits. They have great customer service and are very fairly priced! Id recommend these friendly people to everyone!
Scammers. took my deposit on some very sketchy jetskis. don’t waste your time. christina was very disrespectful and accused us of underside damage WHEN I PROVED THE DAMAGE WAS THERE WITH PICTURES I TOOK BEFORE I RENTED. they said we took those pictures off a different jetski. how? very unprofessional a failing business scrambling for every cent they can. typical
Worst jet ski rental in the valley. This is company is looking to rob you. Do not trust them. We almost got stranded on the lake on the jet ski and they tried to charge us 1K for damages but just took our deposit for a scratch on the bottom.
Its been a few years since Ive rented jetskis from this facility. (Lived in Tucson for a bit)They have moved across the street to a bigger place. Still super friendly. They are really easy to work with. The skis are still in great shape. The prices are reasonable compared to others. The shop is really close to the water that makes it easy to get to the lake. Always a fun time. During the week is the best time to rent from them. Cheaper prices plus less boats on the water. Rented a ski this past week. Went to Saguaro and had a blast. Looking forward to renting 2 from them next time. I do ask you take care of the skis when you rent them. It is the way they make thier livelihood and also I definitely plan on renting skis from them atleast once a month this summer. They are really easy to tow, put in and out of water and a blast. The skis give you access to the whole lake and not just a crowded beach and a full parking lot.Note: I have left a good review for them before this. I had to erase it to leave a new one. So this is my second positive review of this company. Any of the bad reviews Ive seen from this company I have not ran into. I have rented from them for a few summers and now this is my third summer renting. Not one time have I had a problem at all with them. I will be back in June for more jet ski fun.
Great customer service. We rented skis for the weekend, one failed on the first day and they delivered replacements within 2 hours!
We showed up with no reservation or call ahead on a Friday afternoon. It took maybe 20 minutes to do the paperwork and a quick safety brief. Everyone was super pleasant and friendly. They gave us tips about the lake and hitched the skis for us. Zero issues with the jet skis, those things MOVE!. We had a blast at Lake Saguaro. We brought them back a little late but we called ahead and they were really cool about it.
Christina was very friendly and helpful! 10/10 would recommend her and abc bicycles for anything to do with bikes! They also offer jet ski rentals!
This place is filled with rock star employees and the ownership is even better. They offer a pretty nice variety of bikes for sale as well as offer water sport rentals that come with everything you need to hook up and go. Process was simple and easy and they have a before and after opportunity that leaves no question about damage. The skis were a huge hit for the family, they all ran great, and zero problems with the trailer!!! Must must try!!!
Horrible experience. Rude employees who don’t have any respect. Will not be coming back.
We rented a jet ski to take with us for a long weekend and everything went well. The jet ski and trailer were in great condition and they supplied us with life jackets, spare trailer tire and an extra gas can (jet ski already had a full tank of gas). Christina was available through phone/text all weekend in case of any questions. Rental and return were easy and we had a fun weekend enjoying the lake!
We had a wonderful experience here! It was our first time renting and they walked us though everything we needed. We were even able to get a Tonto National Forest pass from them! Their staff was kind and helpful, we will definitely be back!
These people, their customer service, and their jet skis are incredible.They take their time explaining everything in detail, all the charges in detail, provide the lake passes to you so you don’t have to worry about having one when you get to the lake, provide life vests, and a towing hitch, etc.we didn’t have a truck but really wanted to use them since their prices were sooooo affordable! I called around everywhere and they beat out all the competitors on pricing around the Mesa, Chandler, Gilbert area!They were so amazing and we will be using them always!
Had a great experience renting a jetski from these guys. Will definitely return.
We had a great experience at ABC Bicycle and Jet Ski Rentals. We rented a jet ski for a day at Saguaro Lake. We had zero issues, and our trip was a blast. Christina at ABC treated us great! With our experience being a family atmosphere, great prices and great service, we will be back.
We rented first time, we are sure we will again.Great service, priced right, very nice employees, and best of all it was a lot of fun on lake Apache. I will be recommending abc bicycle rental
The pricing was good. Spent the day on Canyon Lake with the kids and 2 jet skis. The skis worked great all day. Strong fast skis that handle well. Will definitely be going back.
We had a great experience with our jet ski rental. Everything was ready to go when we arrived. They were thorough in going over the process, safe operation, and the rental contract. We will definitely rent with them again.
Byron & his wife have been nothing but helpful! I took my Yamaha in to get serviced. They told me flat out we are booked to the gills but I still took it. It did take longer than I would have liked but they were up front about that. I decided to work on it myself...Byron walked me through a few key tactics to maintaining my runner & gave me some parts that I needed for free!This is the all American Ma & Pa shop that should be supported! I will continue business with them as long as they are open. 🇺🇸🇺🇸🇺🇸
Renting here is becoming a regular thing for us. They are very upfront about everything and there are no surprises. My kids said it was better than Disneyland!!! What?? Wish I knew that before the last vacation. Thanks again to all the staff for another perfect weekend with my family. 👍😁
We had a blast this weekend. Great customer service and the skis were awesome will be back for sure..They really want you to have a good time. Thanks see you soon
We have had a great experience both times weve rented jet skis.I would definitely recommend this place, they are amazing.
My husband Anthony and I just rented 4 jet skis from ABC and they were very nice and great shape . Christina was very helpful and accommodating. This is the second year we have rented jet skis and both times it was a positive experience. We will be renting jet skis from ABC very soon !
Awesome place to rent Jet skis. All employees were awesome with there costumer service. Great skis as well. I definitely recommend ABC rentals. Can’t wait to pick rent again.
Very helpful to me in my power wheelchair.
It took them about 20 min to change a flat tire, while we checked out all fancy be bikes. Loved the tandem bike but didnt feel comfortable charging my cc $4k when we ea have a perfectly fine bike!
Great, quick proffessional service place to Have service done
The best rental Ive rent from. Had such a good time we might buy our own
This place is the best!! Great prices for jet ski rentals. Totally worth it, Money well spent!!I rented last year 2019 and this year 2020. I plan on returning for next year to do it again for my birthday!! Thanks ABC Bicycle/jet ski rental for letting us borrow your equipment I had an amazing birthday !!! Love Rachel wienke, Nick Jensen & Shana wienke !!!
We had a fantastic time renting jet skis from ABC! They worked were great, and the ABC staff was wonderful from start to finish. We’ll definitely be renting jet skis from them again.
Do NOT do business with these people.
Christine was great to work with. Great price for quality jet skis. Would definitely recommend!
Writing this review from a friends phone, Andrew Rayne Westbrook here also with Preston Wilkening, could not have had a better time and loved our experience renting from ABC! Will definitely be back again. !!
We have rented jet skis several times and they are by far the best in town for customer service and rate . Very up front no surprises we will definitely rent again!
Must read this before you rent anything in Scottsdale! We were looking for a place to rent Jet Skis for the weekend and every where we went tour was someone’s house except for this place! Christina was the only one that had a location to go to and actually see a business. There is to many scams out there now a days to give a credit card to someone that doesn’t have a shop, office or location.The whole process was very professional. They took our reservations and let us pick up the skis the day before to have a whole day on the water. We have rode and owned skis before and the two Yamaha’s we rented were in great shape and ran great. There was no issues with any maintenance or returns. I would rent again from this business and Christina. She had great customer service and made the whole process fun. Don’t be scammed and rent from someone who can’t give you a business address or someone who doesn’t have equally as much to loose as you do.
Worst place ever to rent a Jet Ski. They patched the jetski with bundle so when you take them to the water it will como off and you have to pay $100 every inch the needs to be fixed. Thas how this people make there Money.
I searched for a while and read a lot of reviews on a lot of companies before chosing who I was going to rent a jet ski from. I found ABC to be the best. This was my first time renting a jet ski and I have to say Christina made this experience amazing! She was very clear up front on the phone with what to expect out of the rental process. She let me know the rental prices, the deposit and how long the process would take when I picked the jet ski up to include the paperwork, watching a short video, picking out life jackets and inspecting the jet ski. Christina was very cheerful and put me at ease. I rented the ski for 2 days. I never had any issues with jet ski, it ran amazing the whole time. It came Sunday night and we were having a really hard time getting off the lake. There was a line of people trying to get on the lake and line trying to get off the lake. We were running a few minutes behind schedule to get the jet ski back. We called Christina and let her know we were running late. She understood that sometimes that happens and didnt hassle us for being a couple minutes late. When we returned the ski the process was quick and easy. I would hands down recommend renting from ABC. Good, honest, hard working people making sure people and families get to have an amazing time outdoors. I will be taking them donuts in the morning to say thank you for helping make my weekend awesome! I will definitely rent from them again in the near future.
Greatt company to rent from and they are honest and up front.
Our family loves renting from ABC Jet Ski Rentals. The staff is amazing to work with and the jet skiis are very powerful!!
This place is amazing. The quality of jet skies they have to rent is the best of the best. The customer service is superior. Cant wait to rent from ABC bike rentals again. Their equipment is well maintained and operates without a flaw. It is so much fun to be on the Lake and not have to worry about a breakdown....
EXCELLENT experience. I easily placed an order for rental over the phone in just a few minutes. It was no hassle picking up the jet skis (other than there were a couple of other customers who had damaged their watercraft that were refusing to pay the damages, which did slow down the process. However, it was the customers who were taking up my time, and I realize it was not the shops fault for that). I rented 3 jet skis, they loaded everything for me, and they were fair about pricing and made sure I had what I needed before I left. When I returned the jet skis it was quick and painless. There was damage to one of the skis - someone in my party must have hit a rock or cliff, etc - and she was super understanding and fair about the pricing for the damages. Truthfully, I should have paid more than she charged, and I am grateful that there are businesses and people like Christina and Byron who care more about satisfied customers than making a quick buck. I will ABSOLUTELY be going here for all of my future jet ski rentals. 5/5
Really good people and they know bicycles
Had a great day celebrating our daughter’s birthday at the lake yesterday. Thank you ABC for providing great jet skis at a reasonable price for the day. You were great to work with, we will definitely be renting again!Update 6/14/19 We just rented jet skis from ABC for the 3rd time. Great time at the lake with our teens ant their friends! Jet Ski pick up was convenient, got on the lake early before the crowds, and had a fantastic time! Great customer service and great fun! We look forward to renting again.
Pretty cool peopleThey were both nice and friendlyAnd quick to get me what I needed.He also helped me out with some good advice when I ask him how I could fix my problem and he even gave me the tool to fix it with.No problem.Thanks Byron & Christina,you guys are great!From Paula In Mesa! Another Satisfied customer!
The best service the best crew !!! Christina was very informative and knowledgeable about all of my concerns. had an excellent time and will be purchasing my own from them.. if you go make sure to tell a friend to get some as well.. telling all my friends about this place
Christina and the entire crew at ABC were amazing. The rental process was easy at both pickup and return. I will certainly do business with them again and would absolutely recommend these folks to anyone.THANK YOU CHRISTINA!!!
This is a real bike shop, not just a retail front reselling bikes. Lots of character, knowledge and variety here.
Very friendly staff the jet skis were in beautiful condition the life jackets were new and the trailer was in great shape I will definitely go back again cant wait till my next experience with ABC bicycle and jet ski rental......... thank you guys for the great experience
Super sweet and very reasonable to do business with. We will see them again for our next vacation to the East Valley!!-Thank you,The Salazar’s
They were creative and thoughtful in helping us repair bicycles and even a “cross county” stroller ! And Timely beyond expectations.
Christina you and the guys are amazing! Great Friendly service. They have everything we needed at have an unforgettable labor day with friends and family. Thanks again. We will definitely be back.
My brother and I found this place to be the best place to rent jet skis. When we went there to pick up Jet Skis we found the staff to be very friendly, informative. The staff generally cared about our safety out on the lake by explaining everything in detail. The Jet skis performed well, fast, and best of all didnt break down. The price was right, and we had nothing but smiles on our faces the whole day. we will be back to rent again.
Christine is absolutely the best.... she made it a great experience. We will definitely be going back soon. Our jet ski experience was amazing!
I rented a Jet Ski and had a great experience, Christina and staff were very helpful. Great prices too. I highly recommend them.
My sister and I have rented from ABC Bicycle and Jet Ski Rentals three times now, and will continue to rent from them forever. We obviously love the service, the jet skis, and the price – otherwise we would not continue to use this company. They make the entire process so easy and even conveniently allow you to pick up the jet skis the night before if that is more conducive for your schedule. We have also never had one mechanical problem with their Jet Skis nor and have we ever run out of gas – they are such high quality and high powered. It is hard to find good quality jet skis that are well maintained and that can be rented for a very reasonable price. Please take the time to try them the next time you go out to the lake!
This is a great place for jet ski rentals! My family and I rented 2 and took them to Canyon Lake for the day. They have a very friendly and courteous staff that was very helpful. I liked their services so much, I think I am going to have them do a make over on my sons bike!
Me and some friends recently rented two jet skis over labor day weekend. All in all, it was a great time, until the end of the trip when a large boat came through the no wake zone and cause one of our jet skis (along with about 6 other peoples) to hit the underside of the dock, causing damage. Christina was great and reasonable with the price to repair the damage. Unfortunately, even though this was not our fault, we still had to pay, which I understood. Christina was fantastic, friendly, and helpful. We will definitely be renting from her again
My trike was picked up on 3-1 I called a week later, no record of my trike. It was found. Returned to me 3-8. Nothing was done! Called on 3-11. Finally picked up again on 3-13. Returned on 3-19! Was told need need bearing, didn’t repair since we didn’t talk about it! Really! ABC was highly recommend to me! I am sad to be so disappointed.
Great customer service very thorough with explaining everything you sign, they took pictures of the skis and then told me I could too. The skis ran great on the water, no problems with them at all. When we got back we had no issues checking the skis back in. Will definitely be back for another rental!
Let you know when they finish m6 bike. In the mean time 4 stars.
I rented a jet ski on sun Aug 23. Picked up on sat night. Christina very nice and very helpful makes the process an easy one. The ski ran great we had a blast.fast easy return after long day at the lake. Did my research and seemed to be one of the best prices too. I will definitely rent from them again. Thanks Christina!
Great experience renting jet skis from ABC. The skis were in good condition and we had zero problems. The service we received was awesome as well. Very accommodating and even provided us with an emergency cell phone number that we were told we could call even if we just had questions with the skis. Couldnt beat the price either! Overall good place to rent from. We will go back at least once more this summer and in the future. We will also recommend this company to our friends and family.
We had a great time with the jet skis we rented. We rode all day on Canyon lake with not one mechanical problem. The skis ran good and steered strait. The staff at ABC Bicycle and Jet ski are real friendly as if we known each other for years. The riding orientation covered rider safety, AZ boating rules, equipment operation and the cost of repairs if needed. Unfortunately, I did end up doing some damage. We werent treated any different after the damage by them. We had a real good experience and will be renting again. The location is great for going to either Saguaro or Canyon Lake.
These are REAL people. They are so friendly and accommodating!! I called and same-day, they went out of their way to arrange for us to reserve 4 jetskis 2 hours later, and they stayed after 30 minutes so we could drop them off same-day. We will DEFINITELY be coming back regularly this summer! Thanks guys
We had a great time with the jet skis! This is our 5th summer renting them. We come back every year. The staff is friendly and thorough. As long as you take care of them they will take care of you. We had a quick return and on our way until next time! Our favorite family outing!
We rented jet skis from ABC bicycles and jet skis. Great service, skis ran perfect. Christina was thorough, helpful and very kind. Highly recommend!
My friends and I rented 2 jet skis a couple days ago. The atmosphere in the store was extremely friendly and very helpful to any questions we had. When we got into the water the skis ran like a top and had zero issues. In my opinion there is no better place to rent in Mesa.
What a great experience will definitely be coming back before heading to the lake!! All around great experience and everyone we spoke with was great and helpful thanks for a great experience.
First time renting JetSkis (4 Skis) and the customer service was exceptional! All of the staff were friendly and helpful! A big shoutout to Christina for all her help to ensure our weekend outing went off without a hitch! The Skis ran great and had no problems or hassles! I highly recommend ABC Bicycle and JetSki Rentals!Thank you,Ken
All i can say is WOW.. My family and i had BLAST.. I never thought riding a jet ski would be this FUN.. We will be definitely going to stop in again.. Christina was professional i give this place 10 stars.. Thank you Christina ..
Christina was very helpful with our jet ski orientation. Made my girlfriend and I comfortable as first timers, giving us the information to have a safe and enjoyable day on the lake. We are looking to another trip soon.
Very nice people! They really took their time to make sure we knew the saftey procedures and rules for the jet ski. Returning the jet ski was very easy and fast. Super fun we will be working with them again!
This place is great! Incredibly helpful staff and fantastic customer service. Posting my review a little late, but we made a reservation for a couple jet skis back in August. There was a mixup and no jet skis were reserved for us, so Christina went out of her way to make additional arrangements to ensure another set was available. They made for an amazing weekend at Canyon Lake. When we got back and realized wed broken a mirror on the drive home (all those hairpin turns on Rt 88 got us), they were incredibly understanding and even discounted what we owed them for it because we pointed it out when they didnt notice it. Thanks again yall! Im sure well be back.Also writing this on behalf of Paul Tierney (who actually rented the jet skis) because he doesnt have an account that he can review businesses with.
The jet ski ran great. The staff was thorough and made sure everything was covered. Prices were good and I will be back.
Great customer service and great prices. Thoroughly recommend these guys!
This place is amazing, the jets skis are clean, run great and the staff is awesome. Thank you for a great time.
Second time renting from there.... Super nice and friendly....process was easy..... Jet skis are maintained well and have had no issues on the water when I went out..... Skis seem to be 2007 Yamaha VX skis but are super reliable...saw newer skis breaking down and again never had any issues with them on the water last two times I rented them..... Would rent from here again in a heartbeat.
Exceptional customer service! I got a great bike and professional customer curtsey! I would choose ABC Bicycle over any other. They have a great assortment of stock!
Very good place for your water fun jets skis at very good prices highly recommend
Great service and even better experience. Best jet ski rental Ive experienced yet, definitely will keep renting jet skis from here. I rented jet skis for the past 3 summers from different places but here has been the best I would recommend them to anyone wanting to rent jet skis this summer.
Great staff. Nice fast jet skies in good condition. Price is right. We rented three jet skies and they had a trailer to accommodate all three. Have used them two years in a row and plan on using again.
Great experience! Jet skis where in great condition. Memeorbale time on the lake, great price, great employees. Definitely recommend it for anyone looking to rent. We will be using there service again in the future for sure!
My boyfriend and I rented a jet ski and had an absolute blast out at canyon lake! I would recommend ABC to anyone! The customer service was impeccable and the employees were so kind and helpful. :-)
My family came in from Pennsylvania and we wanted to jet ski. Very nice over rhe phone and awesome service. The owner was very nice and friendly. Quality jet skis at affordable prices and spur of moment reservations.
Administration was great very kind and helpful, jet skis were awesome, clean and I will definitely return. The price of rent is better than expected.
We really enjoyed dealing with you Christina! We only needed a small accessory item for our water bottle and you went above and beyond the call of duty to find one and help us out! GREAT service - and friendly too!!! YAY!!!! Thank you SO much for your help!!!
It was a great experience! The JetSki performed very well and we had a great time. Didnt realize that I could pick them up the day before. Next time Ill plan out ahead a little better so I can be out at the break of dawn.
The wave runners, trailer and equipment were great, good price and it was a fun day.