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Number 1 Auto Transport
1745 Merrick Ave, Merrick, NY 11566, United States
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Number 1 Auto Transport

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Su
Review №1

We used this company for the move from CA to FL. It was an awesome experience. We never shipped a car before and the overall costumer service was great. Sam did a great job with coordinating from the pick up till delivery. We were impressed!!Thank you so much for this great experience. We will definitely use Number 1 auto transport again.

Re
Review №2

I was super anxious about the process of shipping my car from FL to MA and having a hard time finding someone who I felt I could trust. James Ryan was absolutely fantastic, transparent about the price and process of auto shipping, and extremely understanding and accommodating about some of the particulars of my situation. My car was picked up and dropped off safely and on time. I’d absolutely recommend Number 1 Auto Transport and would use them again.

CC
Review №3

I cant say enough of this company!!! They came at one of the worse times in our life when we needed a responsible and trustworthy company that gave us the piece of mind that everything was going to be fine!! We got scammed by Copart buying something that they claimed that it Run and drives and when we got there (Texas) 1,200 miles away from home we realized that it was false advertisement! The Huge Ford F450 did not run!!! Not only that, they refused to refund us our money since they already had charged us and they were not willing to be fair and enough to not to charge us storage fees until we find a towing company able to bring a Medium Duty truck out of state! After contacting several companies without luck we found this company. We could tell they were top notch since the beginning!! Always speaking the truth either we liked it or not! At the end thats all it matters!! Honesty always prevails!! James was our guy and he was on top at all times!!! Our F450 arrived last night. I know who to trust next time and who to recommend from now on!!!THANKS AGAIN!!!!

DI
Review №4

James Ryan went above and beyond to explain the process of shipping my vehicle. He constantly kept in communication with me and helped me avoid being taken advantage of with another company. He even went as far as using his commission money to ensure that my price wouldn’t be raised. I will definitely work with them in the future.

As
Review №5

I normally do not leave reviews, UNLESS I feel that there needs to be credit given, where credit is due!! With that being said, I have to applaud Marc Rybacki at the Merrick location. Marc was absolutely WONDERFUL! He was the most professional, patient and HONEST person Ive ever spoke to on the phone.He explained EVERYTHING to me, in depth, in order and answered every single question I had(I had ALOT of questions) without hesitation! He told me the EXACT process of the entire shipping car service. Due to a previous company I tried to go through, for shipping my car, I was very skeptical about getting the run around, AGAIN! I was PROMISED my car would be picked up and delivered on the exact dates I needed. . On the DAY OF pick-up, no one showed up to pick my car up. I called the previous car shipping company, only to be told that the driver who was responsible for picking my car up, had an accident and couldnt make it, so they said they had to wait on another driver to reach out to them about picking my car up. . I told them to cancel my service, I did not trust them at this point, and definitely didnt trust them to wait around for another driver! So after the disappoinment and worry of how I was going to get my car from point A to B, I figured I would try to Google another company, ONE MORE TIME! And thats when I came across NUMBER 1 AUTO TRANSPORT. I went to the website, entered my car information, my car pick-up location and drop-off location to get a quote. Within TWO MINUTES of me hitting the submit button from the website, my phone was ringing! And thats when I answered and was very kindly greeted by Marc Rybacki. I told him my issue with the previous company, told him my fears and worries trusting ANOTHER company, only to have my car not picked up, again.Marc absolutely put my fears and trust issues to rest. He had no problem explaining EVERYTHING about the entire shipping process to me. He was so very nice and was on top of the paper work and everything.Since Ive made my reservations with him, Ive emailed him a few times, concerned about my car being shipped, questions that popped in my head, and explaining to him that Im a worry wart. He has been so prompt with emailing me right back! If you need your vehicle shipped, PLEASE CALL MARC at the Merrick location, I promise youll understand this long, in depth review, and you will not be disappointed.Marc, thank you again, so very much. Number 1 Auto Transport is so very lucky to have you as a member of their team!!!!

Ly
Review №6

Let’s talk about it. I booked with RoadRunner, and had a horrible experience, aka, they never picked up my car, you can’t reach them by phone or anything. I saw the amazing reviews for Number 1 Auto Transport and gave them a call because I was leaving the country and needed my car picked up the same day. (RoadRunner left me hanging and I literally had no place to store my car). MAX WAS AMAZING! He helped me through the entire process oh my goodness and got my car picked up the same day. Mike picked up and delivered my car in a timely fashion. BOOK THIS COMPANY AND SAVE YOUR THE HEADACHE.

Br
Review №7

I am a vehicle transporter and transport in CA, OR, WA MT, CO, NM UT, WY, ID, NV, and AZ. On numerous occasions I have been asked for quotes for states that I do not travel. I have referred my clients to Sam at Number 1 Auto Transport. My clients have reported back to me that Sam is great to work with. I highly recommend Sam and will continue to use his services for places I do not transport.

Ma
Review №8

James Ryan is the best, after weeks quoting prices and making arrangements with many brokers, I was disappointed in the lies about prices and the collection and delivery of the car, but James made the difference by explaining to me how the market moves. business and gave me a fixed price and pickup and delivery day were very successful, my move was from las vegas to florida and in just 5 days the car was there, it was worth paying for an excellent service and security, so If you plan to go for the cheapest, dont stay, you get what you pay for. I have nothing but thanks for James Ryan, great human being, responsible and honest.

Ly
Review №9

Number 1 Auto Transport did a great job with my truck. They were responsive but not pushy, answered all my questions and followed up to be sure my needs were met. The transporter they connected me with was excellent! Everything went smoothly and delivery was exactly in the time frame they promised. I would highly recommend Number 1. They were more expensive than other quotes I received but well worth the money.

Do
Review №10

My Car Handlers. What’s your most valued possessions? Family heirlooms? Jewels? For me, it’s my classic cars. Who do you trust handling your items? When it comes to trust in Auto Transpo, there’s a lot of scammers involved with just as many horror stories from the unfortunate scammed. I was almost a victim of this. I researched some companies to get contact info. However, I didn’t research the reputations generously shared by the online reviewer community. Fortunately, my first choice fell through because the nice lady with another car mover, decided to change my form of payment from credit, to cash, after making the transport arrangements. This was the opportunity I needed to properly search for a company by their ratings. That’s when I found, “Number 1 Auto Transport.” First, they told me a firm price up front. This was $800 cheaper than the previous I almost dealt with. I realized how close I came to being ripped off as well as other disappointments from what I’ve read. Second, they arranged an accurate pick up/delivery schedule which is important to make meeting arrangements, (time off work, etc.). Third, they stuck to the contract. There were no surprises. Also, as I’ve read about other places. Considering my first attempts, I was very worried about this type of service. However, Number 1’s handling of my car moves put me at ease. They were proactive from the pickup to the delivery. That is, communications and coordination with all parties. Also, important to me, is the right balance between transactional and polite communications. They’re HQ’d in New York, but I always get more that a NY second of their time. Or, excellent phone etiquette? Yes. That’s a better way of putting it. I always got out a complete question and, the secondary call for what I forgot to ask earlier, which happening to me more frequently these days. I wonder if they could train my workplace proper phone courtesy. Just note however, you’re not getting away with chatting their ear off, they do have a complicated business to run.So, whether or not you choose Number 1, do your homework! There’s definitely info-overload from reviewers, good and bad, but it’s worth the study. Not doing so could be costly and disappointing. Lastly, thanks to all you reviewers for your postings. This was the most important service I purchased in many years.

Ch
Review №11

First time shipping a car from long island to florida was a little nervous at first, theres a first time for everything. Spoke to a gentleman name james (jimmy), broke down all the details verbally and in contract. Whatever he said from start to finish was done and promised. Got my two vehicles picked up on time and dropped off in less than 2 days which was earlier than expected. Got my vehicles exactly the way i dropped it off. Not a dent or scratch. Look no further, this is the company that will guarantee you everything from pick up to drop off. I tried other companies but wasnt satisfied as number auto worker name james. I will definitely recommend this company and james to anyone. Will definitely use them in the future. Good luck !!!!!!! You wont regret it !

Pi
Review №12

Probably the best broker you can find. Rob was fast, I mean very fast and patient to answer all my questions. The price was good the shipping was very fast and they found me a superb driver for my 67 Mustang in showroom condition. They are the best and they work with the best. You can trust them.

Pa
Review №13

I read a lot of horror stories before I booked to have my car moved across the country. Then I did my research on Number 1 Auto Transport and am so thankful I found them. James was honest and helpful from day 1. The car actually got to us a day or two earlier then expected and the driver charged us the exact amount James had given us. I would recommend this company to anyone needing it.

ri
Review №14

I worked with James Ryan twice, shipping my cars from NY to AZ. James communicated to me the details, addressed any concern I had in a timely manner and delivered on his companys commitment to have the cars shipped without any nonsense. Straight up professional. Price was competitive, albeit a bit high, but worth it in the end for a good start to finish delivery. I highly recommend Number 1 Auto Transport and James Ryan.

Yo
Review №15

I worked with James Ryan twice, when I had to move ship my car From NY to Colorado. And then bring it back a couple months later. He was great at communicating with me & addressed any concerns I would have. It was a very professional experience, at a good price compared to their competitors. My car came back in same condition as it left. Highly recommend number 1 auto & James Ryan

D
Review №16

Just used Number 1 Auto Transport to move a vehicle from NY to NH. I was given quotes from other companies that were about half the price, but I read their reviews and realized why. The other companies give you a quote and then jack up their price after you sign a contract and thats if they show up. Number 1 Auto gives you a set price upfront. You get what you pay for. Very happy with the service I received from Marc as well as the carrier themselves. Highly recommend.

Ho
Review №17

After a total nightmare with a another transport service we found Number One Auto Transport and expirenced the most professional service. John answered all our questions and gave us total peace moving foward with them . Their Carrier was very professional too and got our new car to us in a very safe and fast manner. I will never use another service for moving or transporting then Number One . Lastly please check yelp reviews, BBB and the individual trucker sites that review transport companies as this will help you avoid the terrible expirence we originally had. Unfortunately this business is not regulated so do your research.

Ro
Review №18

Number 1 was professional, reliable considerate. I was in a time crunch after another company never picked up my car. I worked with James and he met all my needs; he made sure other drivers knew my car was packed and had my car picked up quickly. James also kept me well informed prior to pickup and worked on my schedule. The driver was very quick- NY to TX in 4 days including the weekend and also kept me updated. It was pricey ($1300), but very reliable and worthwhile. I also liked how they only take $200 deposit and the rest after the vehicle is dropped. Would recommend!!

Da
Review №19

Had a different broker before I went with these guys (took longer than normal & still trying to get my fees back). Worked with Brian and he told me straight up about everything (the industry, the scams, truckers, etc.) & my all-in costs. Went with this guy, and got me assigned to a enclosed driver same day. Plus, I got my car earlier than expected delivery date, so thats just icing on the cake. Thanks guys!PS. I rarely leave reviews, but these guys deserved it.

Cl
Review №20

A1 was awesome with frequent update status from their office. Picked up on the date requested and delivered on the promised date as well. Very nice, attentive driver. I would highly recommend A1 transport to anyone looking for high-quality transportation services. My vehicle is one of a kind and I did careful research before signing on with this service. This outfit was wonderful.

Mi
Review №21

They saved me! My sons car was scheduled to be picked up and the original company I booked never picked it up. Number 1 auto saw my name on the board (all companies can see the same information since they are all dispatchers working with individual drivers) and saw that our vehicle wasnt being picked up. They also were aware of the reputation of the company i was scheduled with at the time. They emailed me asking if I still needed our car picked up. They were kind, patient, explained everything to me and very professional. I called no less than 7 companies when I started this process and none of them were polite - they were ALL rude except for Number 1 auto. They kept my expectations low by telling me exactly how it all works and that it could take up to 7 days for the car to be delivered. I was so stressed from getting screwed from One shot auto and they did everything they could to assure me they could help. It ended up costing me $375 MORE than what I was told by the first company but it was worth it. Brian and his brother were very nice! They put me in touch with the driver directly who was soooo kind. The driver did everything he could to get our car picked up as soon as possible and kept me posted the whole time. Then we were completely surprised when the car was delivered (again by someone very nice) 3 days before we expected it. The only person who wasnt nice (seems every one of these companies has at least one person whos rude on the phone) was the guy who called to arrange for delivery at our destination. He eventually softened but was quite rude initially. Anyway, the car was delivered safely (albeit filthy) and quickly. I will most definitely hire this company again and recommend them wholeheartedly. It was pricey but I believe you get what you pay for and with them, I definitely did.

TL
Review №22

I only have one word for Number 1 auto transport...OUTSTANDING!!! james was very helpful and was straight forward. Suggested I research transport companies, which I had already begun to do. After researching several companies, I decided to go with them and boy am I glad I did! I needed a pickup truck picked up in Pennsylvania and delivered to Tennessee. After making all the necessary arrangements, I scheduled the pickup with James on a Friday and low and behold to my absolute surprise I had my vehicle on Tuesday. I anticipated 4 days to be realistic. The truck was in perfect condition just as it was in Pennsylvania. I cant rave enough about the professionalism and timely delivery. The truck driver (Ron) was super nice and courteous. Anyone considering using a transport service, please consider giving Number 1auto transport your business. They are a little higher on price but well worth it. Thank you James Ryan and the crew!

ka
Review №23

Thank you for the great service. Picked up and delivered in perfect condition as scheduled. Great communication throughout the entire process. Great experience overall. This is the second time using this company. First time was to California and now Georgia. Each time was better than expected. Thank you.

Pe
Review №24

A few weeks ago I was in a tight spot with another transport company. I had to fly to Florida to meet the driver for access to my vehicle as I do not live there. I cant say enough about this company, specifically Stu. He assured me that my car WOULD be picked up within my time table. It was picked up and delivered promptly. I would like to publicly thank the staff of the company, including the drivers, and offer my experience as well. I highly recommend.

Ja
Review №25

I HIGHLY recommend Number 1 Auto Transport. At one point I went on a website to ask about quotes for transporting my car and I was bombarded with calls, texts and emails from so many companies. The prices seemed to vary a lot and I was wary about doing it. Actually I had decided to do a road trip from NY to Florida until a friend of mine recommended Number 1 Auto Transport. I dealt with Max and he sounded genuine and put my mind at ease so I went ahead with them. Within days my car was picked up and 4 days later it arrived at the destination. They kept me informed every step of the way and no bait and switching which Ive heard other companies do. I would definitely use them again and recommend them.

sh
Review №26

Max at Number 1 Auto Transport is great! We had a car shipped from New Hampshire across the states to Nevada in August 2018. We originally had another company that was going to pick it up but wanted me to drive the car 45 miles away the day I was supposed to fly to Nevada, and I said no that wasnt happening. So I made a call to Max and he told me that they would have a truck to pick up the car within a couple of days.Within 2 weeks, I had my car.Now 10 months later, I call Max back and schedule another car to be picked up. Since I was already in Nevada, Max made sure to tell me that the driver would call me at least 24 hours in advance so I could make arrangements for my car to be ready.The driver called me June 10 2019 at 4:30 EST and told me he was going to be there in an hour. I told him the car wasnt ready for pick up and would not be ready. (This was not Maxs fault) I called Number 1 Auto Transport right away and told them the story. It was not Max who I spoke to at this time, however he was very professional about the whole situation and saw in my file to have the driver call at least 24 hours in advance. The next dayJune 11 2019, I spoke with Max once more, had a driver assignment within 2 hours and the next day June 12 2019 received a call from the driver Pavel, from Yurko Express and said he would be there Thursday June 13 2019. He arranged a time with the People where the car was located and picked up the car that afternoon. I was told 7-10 days for delivery and the driver called me June 16 2019 and said he would be here Monday 17th. I was amazed actually but I was also out of town all week. But made arrangements to be there for the drop.Thanks again Number 1 Auto Transport for your great communication and helping deal with poor customer service (transport company) twice.

Je
Review №27

Look no more and go with Number 1 Auto Transport. We shipped our Tesla Model S from FL to CA with zero issues. They are extremely fair priced, the guys are so helpful, and they stand behind every delivery. They truly care about their customers and couldn’t have made the process easier. Ask for John! He’s incredible. Thank you so much for everything! We are so glad we trusted you.

Wo
Review №28

This company is the real deal when it comes to shipping cars! I had my SUV shipped from SoCal all the way to Maryland in less than six days!! And my car was totally flawless when it arrived at my destination. You will not regret it. If I had to mention one improvement they could make, it would be to have the driver contact the recipient hours in advance, instead of having them wait for hours for the car. Other than that, this is a reliable company!

Mo
Review №29

Fantastic Company! I was super nervous about the process of shipping my car when we received military orders to Arizona from NC but I refused to travel in separate cars with a toddler and a dog. I did an online quote and immediately got drowned in emails and phone calls about other companies wanting to ship my car for low rates. I read Joe’s email and listened to his voicemail and new this was the company I wanted to go with off the back. Joe was an absolute saint and so easy to work with. He told me straight up the price and it never changed... except when they gave me a military discount! We were flexible with our dates which I’m sure made the process easier as well. They picked up within the window we wanted and dropped off the day before we had scheduled which was great for us! My car was in the exact same condition as it was when it left my driveway as well! Thank you so much Joe and Number1 Auto for a great experience. Will definitely use his company again if we move back east. Make sure to ask for Joe, he has such a great sense of humor and works hard to make this process easy for you!

Ka
Review №30

Number 1 Auto Transport did an AWESOME job with getting our Jeep transported from Washington state to North Carolina. We had only 4 days to schedule a pickup for our vehicle and James Ryan worked with us in finding a carrier within 2 days. The carrier was chosen on a Wednesday and he was available to pick up that Friday; it was amazing! Number 1 Auto Transport did an excellent job staying in contact throughout the travel (1 week exactly) and stuck to their word and delivered on time as planned. They notified us a half hour out and the exchange went smoothly. I would most definitely use them again if I ever need transportation services again!!

Ye
Review №31

My car needed shipping from Seattle, WA to the Milwaukee area in Wisconsin in the month of January. I was somewhat anxious given the terrain, passes through the mountains, winter storms, etc. Now comes the stunning reality: Car was picked up on time on a Tuesday morning and delivered to me the same week Thursday late evening. Glad that I contacted Ryan at number 1 auto transport. No hassles. Easily the best in the business. Keep those ratings up guys. They speak for themselves.

Mo
Review №32

First experience and they helped by explaining everything! Gave a quote in the beginning and it never changed. They were honest and friendly. They were patient in answering all of my many questions. The car was delivered to final destination 2 days earlier than expected. I would highly recommend them to everyone.

Ji
Review №33

I wouldnt use anyone else!A lot of companies gave me unrealistically low prices ! This made me suspicious- ---I read the reviews and chose the right company !You TRULY get what you pay for!Amazingly Fast and great customer service!Thanks James Ryan!!Jim

Be
Review №34

My first experience with using a broker/auto transport and it was a nightmare and very stressful and everyone was telling you something different. I was looking at reviews after reviews some had good and bad but in the process I found Number 1 Auto Transport which had all good reviews and had all their information of their company on their site. I decided after numerous and weeks of searching for the right company, I am going to take this leap of faith and go with Number 1 Auto Transport. I spoke with Stu on a Friday and he was transparent of what happens in the world of auto transporting and dealing with different brokers. His sincerity and humor and how he explained the process was a little more comforting but really still had doubts. However, it was comforting to know that they only deal with 5 star drivers. 24 hours later those doubts dissipated and the driver they found called me in 24 hours and my vehicle was scheduled for pick up the following Monday which was the first business day. The driver Bruno with A & A Auto Shippers Corp was very professional and communicated the time he would pick up the vehicle and he was on time! I watched them roll my vehicle onto their truck and they were very careful in securing the vehicle. Bruno was very friendly and very communicative. Finally the vehicle is on its way from Florida to California and is scheduled there in 7 to 10 days but we were told it possibly could be earlier. I will update the post when the car is delivered but so far I am very happy with the services of both Number 1 Auto Transport and A & A Auto Shippers. THANK YOU!!!!Update from my post above: Five days later, Florida to California my vehicle arrived before the expected date & time and the price had not changed. I highly recommend Number 1 Auto Transport for all your vehicle transports as they deliver on their service! I am very happy!

Ge
Review №35

I wish I can give more than 5 stars! Amazing company. Rob was very nice and the best of the best. Shipped two of my cars from New York to Dallas TX yesterday 3/6 and was expecting them to arrive 4-7 days later but they came literally the day after 3/7. I’m amazed. Definitely recommend this company !!

Co
Review №36

Great experience, could not have asked for anything else. A lot of communication between myself and Number 1, ensuring all the details were correct and there would be no hassles getting the car. Super fair pricing and the delivery was very quick. I could not have asked for a better experience and will only use Number 1 for all my auto shipping needs.

Ni
Review №37

I could not recommend this company more. After my first transport company dropped the ball in getting my car from Denver, CO to Long Island, NY, I contacted Number 1 Auto Transport and was connected to James. He was extremely help, transparent and informative to the process of how transportation of cars work, and why the previous company failed me. He also put his team to work ASAP and had my car on a trailer within two hours of our initial call. The car arrived on time, in perfect condition with no issues or problems. Prices are 100% reasonable and worth the peace of mind.5/5 stars, could not recommend them more.

Ma
Review №38

Great experience all the way around. Max held my hand throughout the entire process and educated me on what to expect. The transport driver called me the night before to arrange pickup and arrived earlier than promised. The car arrived at my front door two days early. I paid the price that was quoted. In an industry full of shady companies, Number 1 lives up to its name.

Gl
Review №39

I am very happy that Joe Carter called me before I made a huge mistake. He was up front and very honest with me. The transport driver Mark, from Muscle Transport was very nice and very thorough with his job. My car made it here safely from Washington State to Pennsylvania. I would highly recommend them to anyone looking to transport a vehicle. Thanks Guys!!

Mi
Review №40

Dealing with Number 1 Auto Transport was amazing. The transport of our car from Philadelphia, PA to Park City Utah was seamless and James Ryan (my contact) was there every step of the way. I did a lot of research before deciding to use this company and I was thrilled with my experience. I highly recommend them for transporting your vehicle

To
Review №41

This process was efficient, safe and easy. They were able to schedule my pick up for the next day due to a time constraint I was under. Although it was not the cheapest it was worth every penny. 100% recommend.

Tr
Review №42

These guys are phenomenal! I needed to get my car transported 1,100 miles from my home state. I searched on the computer and I am not sure what database I entered my contact into, but I started receiving calls from all over the US immediately. James Ryan was the first number to call me and something told me to answer it, so I did.James was straight forward, which I respected. He told me that I was going to start getting flooded with calls and emails (which I did), he told me those companies were going to give me ridiculously cheap quotes, so they could charge you at the end (which they did), and he told me that Number 1 Auto Transport would charge a fair rate with no BS included (which they did). James made sure the process was smooth and that there was no move being made that I wasnt aware of. My car was picked at the time I requested, and was dropped off to my apartment at the exact time that I requested. My baby(car) arrived right on time, looking good as ever!I was severely apprehensive about sending my car across multiple states for the first time. I now know who I will call the next time I need to send my car elsewhere. James Ryan you are the man, dude! If we are ever in the same city, I will buy you a beer man. Be blessed brother!

Ti
Review №43

Fantastic experience from start to finish getting my car from coast to coast (in only 4 days!!). James was super easy to work with, and kept me in the loop throughout the entire process. The price I was quoted up front was the price I paid. Finding a broker to transport my car was daunting, but Im very happy I went with Number 1 Auto Transport.

Sh
Review №44

We had a great experience and we definitely plan to use Number 1 Auto Transport when we move again in a few years.

Ru
Review №45

Simply said, I absolutely made the right choice contracting with Number 1 Auto Transport to move my Hyundai Tucson from St Louis to Las Vegas. I called 3 companies to get estimates and the only one that really made me feel comfortable and confident was No. 1. James was great to work with and it was apparent from the start that serving his clients and their overall satisfaction was his No. 1 priority. The price was fair and reasonable and NO hidden costs. The original quote was what I paid. My car was delivered sooner than expected and all went very well. I would not hesitate to recommend this car transport service.

Mi
Review №46

I highly recommend this transport company to all. Max Davis was my handler and his customer service skills were superb. He not only walked me through the entire process but he also briefly educated me on the culture of transport and was on call for every step of the way. The truck driver equally matched Max’s customer service as well. * Satisfied customer. Great business!!!

Ma
Review №47

In a business where the number of shippers outnumber customers, it’s great to find one who is patient and has integrity. Thanks for honoring your promises around pick up,Cost and delivery date. Great service! I highly recommend Number 1.

Yu
Review №48

Great company deserving its 5 star rating. Very reliable. I used them twice and in both cases had pleasant experience. First time I requested them to ship my car in just one day prior to the planned move because another company simply neither did anything nor informed me that they could not find a shipping truck. After signing up with Number 1 Auto Transport the car was picked up and delivered on time. Second time I asked them to ship my car, but cancelled the order just one day prior to the pick up date and actually after they had already dispatched it. They cancelled my order without any charge. Thank you guys. Next time I need to ship my car I will not look around, but just call you.

St
Review №49

I shipped my car with Number 1 Auto Transport for my move from NY to Colorado. The staff were extremely helpful and answer all my questions from start to end. My car was received in a timely fashion. I would highly recommend using this company for your auto transportation needs.

Zo
Review №50

From the first phone call to the final meeting to get my truck, this company did what they said they would, when they said they would do it and were in constant contact with me the whole time. Truck delivered in the same condition it was when it was picked up. Price was competitive. Not the cheapest, but not the most expensive. And I have learned the hard way that cheaper isnt always better. Would highly recommend giving this company a call if you need a vehicle transported.

Vi
Review №51

They provided an accurate quote and competitive price, with no last minute bait and switch tactics. The car was picked up on time and made it cross country in 5 days with no noticeable damage. Excellent service overall, would definitely use again!

Ro
Review №52

I was looking to ship my car from MA to WA. It was my first time shipping a car, so I was quite clueless to the process. I put my name down on a random website and was then inundated with phone calls, emails, and texts by different shipping companies.I was frustrated because most of the companies had awful reviews online. After hearing horror stories of surprise charges at delivery (sometimes hundreds of dollars more than quoted) or significant delays, I was thinking twice about shipping my car.I was contacted by Joe at Number 1 Auto Transport. He explained the process and did not pressure me at all.Number 1 Auto Transport is unique because the price quoted is the price that you will pay in the end of the day. This is included in the contract, there will be no financial surprises.They also do background checks on all of their drivers to make sure that they are trustworthy and have a clean record.Our driver picked up our car on time and delivered the car ahead of schedule. They kept in touch with us almost daily with updates. The car arrived safely without any damage.If I find myself moving across the country again, I will most definitely use Number 1 Auto Transport.

Tr
Review №53

James Ryan was a lifesaver. he was able to schedule a driver to pick up my vehicle from Texas within two days and deliver it same week in Pennsylvania. Other companies did not keep their promise and ran me around for two weeks with no driver located and promised low fee transport cost . Other companies simply lied did not keep their word. When I contacted number 1 Auto transport James immediately got to work and located a driver for me. It has been a wonderful experience and I highly recommend very honest and dependable

Kr
Review №54

Ive used Number 1 Auto Transport twice now in one year. Once to move from NC to Seattle and then from Seattle back to NC. Both times I dealt with Joe who is absolutely amazing. It cant be said enough just how much of a delight he is. Hes honest, professional, and will truly make your experience seamless. He communicated with me every step of the way, was crystal clear about the process, and always available whenever I had questions. And he was FANTASTIC about finding a great price. I will use Auto 1, and more specifically Joe, whenever I need to ship my car... which has been quite often lately. Love this company, love Joe.

Ju
Review №55

Out of all the companies that responded to my request for a quote to ship my vehicle, Number 1 Auto Transport was the only one that cautioned me to look carefully at the reviews and noted that they guaranteed their quotes. I was contacted by many other shippers with lower quotes - but they all had multiple negative reviews about drivers not showing up, increased cost to take delivery of their vehicles, etc. I dont need aggravation, so I contracted with Number 1 Auto Transport and everything went perfectly. They responded promptly to my questions whether by email or phone. The car was picked up within our agreed window, my credit card wasnt charged until after pickup, and the driver was easy to communicate with. My car was delivered in perfect condition, exactly when the driver promised. The cost was reasonable and the lack of aggravation was priceless.

Ra
Review №56

I am writing to you regarding our very positive experience with your auto transport service. Having never shipped a vehicle before, I was wary of the process. Number 1 Auto Transport was courteous, responsive and prompt through the entire process. From my initial discussion with Max and his quick responses (both via calls and email) to the actual driver (who was prompt and even delivered the vehicle early!), the service provided by Number 1 was very straightforward and professional.

Gr
Review №57

Number one is synonymous with its name. These guys are professional and detailed. They keep you well informed on your vehicles status/ whereabouts. Max was my personal representative he was very in tune to my needs and requests. I couldnt have asked for more. Thanks Max ( and no. 1)👍😊

Al
Review №58

Incredibly friendly staff, easily accessible and knowledgeable. I had a unique situation on both ends for pick up and drop off and they worked with me seamlessly. My car arrived across the country in just a few days! Highly recommend!!!

Si
Review №59

I was shipping my car to NC from CA and I was shopping for companies to ship my car. Once I came across Number 1 Auto Transport, as I did all the other companies, I submitted my information and was waiting for a quote. James called me and answered all of my questions. He made me feel at ease with my decision to use his company. Even during our conversation, he advised me to go to his website, Google, Yelp, and BBB profiles so I can feel even more at ease with my decision. During my entire transition across country, James was there every step of the way answering all emails promptly AND keeping me in the know in regards to the transport of my car. I got my car in a timely fashion and James even followed up with me to make sure that I was happy with the entire process. Thank you James and every one at Number 1 Auto Transport for making my move across country a little easier!

St
Review №60

I recently used Number 1 Auto Transport to ship a brand new Tundra across the country.They explained the shipping process very thoroughly. Very knowledgeable and professional. Easy to communicate with. Everything step of the transportation process occurred within the timeframes of their estimates. No unexpected waiting or delays.They obviously care about their customers. No hidden fees or surprises.Number 1 said they only use 5 star drivers. I believe it as the actual driver Leo was on time, polite, courteous and best of all an absolute pro at his job. He obviously enjoys what he does and cares about his cargo and his customers. Thank you Leo. !!Number 1 Auto Transport is absolutely and easily a 5 star company. Highly recommend.I will definitely use them again for future needs. Thank You Max !

Su
Review №61

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Shipped auto from Ca to NJ! Best experience ever from start to finish! Professional as well as wonderful kind people! Leo was amazing and helpful! I received updates, phone numbers of carriers and calls with eta’s ! Reasonable price wirh no hidden costs! Car arrived in perfect condition! Highly recommend!

Ir
Review №62

Had a vehicle break down that needed to go to a specialist. Mickey was quick to communicate (sent photos of the vehicle getting loaded) and got the vehicle where it needed to go for a very fair price. Would definitely recommend Mickey and Number 1 Auto Transport.

Be
Review №63

This company picked my car up at my home (usually carriers ask me to bring my vehicle to a highway or large parking lot). I really appreciated that. It arrived just 2 days later - did the driver even sleep? Wonderful experience.

Jo
Review №64

Ive never been more pleased with an auto carrier! I purchased a 1977 Lincoln Coupe from Sarasota Florida and I live in Chicago. I spoke with James Ryan and arranged for delivery. The price quoted is what I paid to the penny, no excuses. Also, my car was picked up Saturday evening in Florida and was at my driveway Monday evening in perfect condition. Guess who Im using next time?

Je
Review №65

Great Service Provided by Number 1 Auto Transport. Everyone I spoke to at this company was very helpful and answered all of my questions and concerns as this was the first time I transported my car. Great communication back and forth. I cant recommend them enough!

DJ
Review №66

Its a lot of transport companies out there, but some are horrible. Number 1 Auto Transport is not a part of that group. Matt called me and gave me some sound advice about checking company reviews before making a decision and Im glad I did. My experience was smooth and pleasant with Number 1 Auto Transport and the driver communicated very well with us in the process....Thanks Matt for your integrity and awesome customer service.⭐⭐⭐⭐⭐

Ke
Review №67

They had my car picked up the next day after I contacted them and dropped off in Dallas the following day. Use them their honest and upfront

Ha
Review №68

I had to call multiple times to ensure my pickup day/time and end-up delaying my trip.The luckiest thing for me was the driver. He was really really good person. You dont find such good behave driver so easily.But as long as the company is concered, I would still say better than others.

Co
Review №69

First let me start off with saying I wish I could give more than 5 stars! Joe Carter was absolutely delightful. Being a military family moving across the country (Kansas to Virginia) in such short notice is beyond stressful and Joe was completely understanding. He made this whole process absolutely stress free. I was booked with another company up until a week before we had to leave but got a bad gut feeling about them and then Joe gave me all the websites to confirm it all! 100% honest from beginning to end. Always kept in contact through out the whole process and even after to make sure we were all set which I truly appreciated. Completely on top of his game with providing a driver especially with it being so last minute our car got picked up right on time and the driver was awesome! I 100 percent recommend this company and Joe Carter! We will definitely be using them any time we need a vehicle moved again.

Ri
Review №70

I have been using Number 1 Auto transport for 5 years as my go to auto transport company. They have always been very reasonable in pricing and very prompt on getting the job done very quickly. Most companies take weeks to get your vehicle picked up. Number 1 Auto Transport has always seemed to get my vehicle picked up with a couple days of the request. Mickey has been by rep there and has taken care of me every time. I totally recommend anyone looking for transporting vehicles, to contact Mickey and Number 1 Auto transport for a great experience.

mi
Review №71

Joe was great at staying in touch and explaining how transport works; the driver was on time, friendly and competent. The car arrived in perfect condition on the day promised. All good!

Ai
Review №72

I am going to be as thorough as I can with my review. I shipped my car from Central Florida to California with help from N1 Auto Transport. I was planning to move to California very close to the new year, but understandably, no one likes to work during those days. Therefore, I decided to ship my car a couple weeks earlier. John Russo was extremely helpful and was fast to respond to my emails and calls. He found E & E Quality Transport to take my car for me. They showed up on time to pick up my car. We examined the car together very carefully, noting every minor paint chip damage on my car. They took the car, and stayed in touch, answering to my texts and calls all the time. We met in California for me to take delivery of my car. We started checking my car for any added damage and I was able to identify few chips and scratches added to my car. Up to that point, Eddy, who said he was the owner of the E & E, was a really nice guy. But when I pointed out the damage done to the car, he avoided taking responsibility and saying it was not their fault. This really made me upset. They gave me a 100 bucks off, which honestly, even so Im sure I overpaid for the service. I agreed to the fairly high price in the first place because it was close to holidays and I just wanted someone to care for my car, which I dont think was the case. Another issue with E & E was that when they met me to take my car, I checked their insurance which was limited to 400K. Having seen two Mercedes S-classes in the cargo, one of which was an S63, my car, and another fairly expensive vehicle in there, I am pretty sure the total value of their cargo was above 400K. Note that they still had room for two more cars to take with them. After spending nearly 2K on shipping the car, and another grand to go to California just to take delivery of my car over there, I am left with a car that is chipped and damaged. Also, it hurts when someone you trust with your car, does not want to take responsibility of the damages done. I hope you find my review helpful.---------------------------------------------------------------------------------------Update: John and Rob are really great and they care. They reached out to me to make things to my satisfaction. It is good to work with people who care, hence the update in my review.

La
Review №73

This company went above and beyond to be helpful and walk us through the car transport experience. They were able to transport our car during our time frame. The driver picked up and dropped off our car safely, with no issues. I would highly recommend this company after having a bad experience attempting to transport my car with another company.

Ji
Review №74

This was the first time I have ever had to ship my car anywhere. I had no idea where to start. I was referred to Number 1 Auto transport by a friend. The whole experience was excellent. All the details were taken care of and my car was delivered exactly as promised. Joe Carter was awesome to deal with and followed up regularly with me. Do yourself a favor and use this company. Ask for Joe the Pro!

ch
Review №75

Price seemed a little high at first but after dealing with a few of the other guys and making NO progress, I finally got smart. My vehicle was picked up IMMEDIATELY and dropped off early. James and Mickey are absolute professionals and will eagerly be at your service throughout the entire process. Dont be cheap - the other brokers are all talk, these guys are all business. Thanks again for all the help.

An
Review №76

I would highly recommend Number 1 Auto Transport John Russo was great to deal with and very upfront and honest. I found one other that was a little cheaper but I didnt get the feeling that it was as trustworthy as Number 1 Auto HIGHLY RECOMMEND!!!

Mi
Review №77

I would highly recommend Number 1 Auto Transport to anyone looking to make a move. They may be a bit more expensive, but trust me it is well worth the little extra to have a reputable company handle this type of transport. Number 1 did EXACTLY as promised, delivering the vehicle on time, with no problems. Even more important, they kept us informed every step of the way. What they quote is what you pay!!! Other companies we tried came in cheap, but had a clause that allows them an open ticket for more money. Buyer beware, dont fall for the cheap guys scam!

as
Review №78

I wanted to follow up with the service you provided. We are very happy for a very smooth service provided at each step of the agreement. Discussing the shipping procedure, rates, guarantee offered, acting upon our requirements up to the delivery of the vehicle. The driver was very respectful of keeping us informed of his plan to reach the destination.Thank you for your service.We truly appreciate how all our concerns were addressed while fulfilling all the necessary procedure and in timely manner.Hope you continue to stay up to your name.This was after a weeks frustration registered with another company who promised each day for a week to find a driver and finally I found this company and got the procedure moving the same day. Truly appreciate the service given by Number 1 Auto Transport

Za
Review №79

Incredibly efficient. Joe was straight up and a true professional. Never pushy. It is worth paying up for their services. Bright star in an otherwise shady industry

Be
Review №80

Number 1 Auto Transport took care of getting our Mini Cooper to its new owner in Arizona. We got a new car and gifted my wifes Mini to our niece. I spoke with Leo and he was friendly, professional and understood that we wanted to send the car ASAP since her car was not in good shape. I highly recommend Number 1 Auto Transport and chose them because Leo asked me several questions to make sure he understood what I needed from them. Once organized, Larry took over to ensure a safe, quick delivery. As a matter of fact, they called back on the same day to say they would pick up the Mini in 2 days! The transport went without any issues and our niece is ecstatic! Thanks Number 1 Auto Transport!!!

Jo
Review №81

One of the best companies I’ve ever done business with. Joe & Rob get it done. Got my car from Nevada to Pennsylvania in 4 days instead of 7-10. Great company and great people

Al
Review №82

This was my first time shipping my car and I have to say that I was extremely pleased. I owe a big thanks to Number 1 Auto Transport! Leo was amazing and made me feel at ease. He answered all 50 billion of my questions with great honesty. Thank you Leo! And of course a big thanks goes out to Loudy who was a pleasure to work with!!! I would definitely recommend this company to anyone who is looking for their cars to be shipped!!!

Jo
Review №83

1 - Good Communication.2 - Efficient3 - Reasonably pricedOverall, incredibly professional. Thanks guys!

Me
Review №84

We worked with Joe and he was amazing!! I highly recommend this company and Joe! He was upfront and honest about everything and kept me up to date with info. We had gotten the run around with 3 other companies before finding this one! I would use them again!!

Je
Review №85

I called these guys 4 days before I absolutely needed my vehicle to arrive at its destination and they made it happen. The vehicle was picked up and delivered as scheduled. Thanks so much for the awesome reliable service!

Je
Review №86

Mickey from Number 1 Auto provided the best customer service I have had in a while. When I contacted them, Mickey called me back and got the process started very quickly. During the entire process, Mickey communicated what he was doing on his end and kept me informed. He made several calls to get the shipping itinerary that worked for me. I really appreciate the efforts since the car was going from California to Maine to my college daughter and she would be without a car until it arrived. It made it there in 8 days (unbelievable). Thanks again Mickey and Number 1Auto Transport. I highly recommend their service.

Ri
Review №87

Not one bad thing to say about Number 1, they did everything they said they would. My contact, James Ryan, was extremely knowledgeable and stayed in touch throughout the transaction. I recommend them highly.

Lu
Review №88

Very happy with their service. First time Ive ever shipped a car and it was way easier than Id expected. Loaded it up in California, it arrived in Maryland on schedule without any stress or issue.

Al
Review №89

They were very profesional, the process was smooth and quick transportation. I will definitely use them again if needed. Thank you Larry!best,Alex

LS
Review №90

I highly recommend Number 1 Auto Transport. Their customer service and communication were right on point. Thanks James Ryan for all your help and support and follow though!

Ra
Review №91

We needed to ship a vehicle to our son in the military and Number 1 Auto Transport did it with NO problems at all! Fast, friendly, and very professional! James Ryan was helpful and professional!!!

Ro
Review №92

I used Number 1 Auto Transport to move my vehicle from NY to FL. They were fantastic. Very accommodating and extremely helpful with my move. Would use again, Highly Recommend.

Fa
Review №93

I had a great experience with these guys. I booked this company to transport my vehicle across the country after another company left me without a driver. Chris and Rob were able to find me a driver to pick up my car within 2 hours of me calling. My car arrived to its destination within 4 days in the same condition as I left it! Thanks!

Ni
Review №94

This guy Rob and Number One Auto Transport comes through for me every time. They not only befriend their customers but they make their experience one you will remember. They always give you a price that is very hard to match. Now anytime I need a car shipped there is no other place Im willing to go. Thanks Number One Transport and Rob for being the best in your line of work hands down!

su
Review №95

Excellent service, on-time pickup and delivery, up front and honest about charges and Larry kept me informed during the process in a timely manner. I was extremely pleased with this company and recommend them for cross-country transport of vehicles.

Ch
Review №96

I have used Number 1 Auto Transport twice and both experiences have been great. The are great to deal with. Price is great! Awesome service!

Da
Review №97

Number 1 Auto Transport is fantastic. I have worked with them twice now, and both experiences were great. They are honest, up front, and keep you informed. Just this June (2018) I had to ship my Jeep Wrangler from California to NY. They have me a quote around March. When the time came to actually find a carrier, California was slammed so the drivers were asking for more (supply and demand). Number 1 Auto Transport took less for themselves so that I did not have to pay more. To say that again, they took the loss instead of charging me more. That just doesnt happen anywhere else. I cant recommend them enough. They will always be my first call for transporting vehicles.

Ro
Review №98

Amazing service, fast and friendly. Car arrived on time and in perfect condition. James and his team were with me every step of the way. Will use again!

bh
Review №99

Called me like 2 weeks after i already got the car shipped, which i mean cool that you still called to check. gave me high price and wanted to push me into closed truck. they all talk about other shippers stacking fees and all but i got a way lower price by just having the dealer ship i bought from ship my car and when i started telling him i got a lower quote and the car is already with me he just put me oh hold..

Ga
Review №100

I tried 2 other transport companies that had me waiting over a week for a pickup time. I then called Number 1 Transport and the car was picked up that day! Delivered promptly and safely in a short time. Thanks!

Information
30 Photos
100 Comments
4.9 Rating
  • Address:1745 Merrick Ave, Merrick, NY 11566, United States
  • Site:https://number1autotransport.com/
  • Phone:+1 855-422-4141
Categories
  • Shipping service
  • Trucking company
Working hours
  • Monday:9am–12pm
  • Tuesday:9am–12pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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