I like that it’s always different and that there are other choices available if I cannot do a certain exercise. I like that I’m helped if my form is incorrect so that I don’t get hurt. I like that I’m encouraged to increase speed and do more; but I’m able to go at my own pace. I like that the staff and coaches are helpful and friendly. As a founding member, I am so happy to be back at OTF Merrick!
I have been a’ member to many different gyms in New York and Long Island and I love the way Orangetheory runs their operation. The staff and instructors are amazing. Kristen and Ahriana are an absolute pleasure to work with and Christina. They are always smiling even at 7:30 a.m. and still smiling and super helpful on those late nights. The studio is kept immaculate. The instructors Sarah, Taylor, Mike, Ashley are so amazing!!! They make you work. Just coming to class to hear Sarah shout, “Let’s do it!!!” .., is worth it. And, Mike’s classic rock playlist is always on point. Thanks for the motivation ya”ll. See ya in class.
Great Coaches.Front desk - extremely unprofessional and rude.Bad policies and availability to join the classes.Cancelling my membership second time for exactly same reason:unable to join classes. Why to pay for something you cant use?Beware. Look into this issue before signing your agreement with Orange Theory, Merrick
Super clean and super friendly 👌
Always professional, extra attention to cleaning and spacing customers. They are doing an amazing job being courteous and helpful during these trying times. Merrick is a well run facility.
I like that every day is different and that you can go at your own pace. I like that there are coaches to instruct you on how to use the equipment properly and will show you modifications. The staff and coaches are friendly and helpful.
Great place, helpful staff and friendly customer servicesFaced some difficulties with their application but the customer services supported me and offered alternatives.Thank you
I finally enjoy working out. The trainers at OT in Merrick are amazing and extremely motivational. The place is extremely clean, music is great, and your never bored. They make sure you work out every part of your body which is great for someone like me who has no idea what to do at a standard gym. I always look forward to going. The staff is always friendly and like I said the trainers are amazing. Love it. Worth every penny.
If you’re looking for your home away from home look no further. Every staff member from the front desk all the way up to ownership is truly invested in helping you achieve your personal best. Every day you walk in to somebody who wants nothing more than to see you crush your personal goals. Worth every drop of sweat.
Going in there I was nervous because of my size, but that changed very quickly when I talked to one of the employees. I felt right at home. Such a team effort atmosphere, but your working on your individual goal. Classmates and the coaches are so encouraging, they help you pushing forward. There’s no such thing as giving up because there’s always someone there to keep you going.
It is always a new and challenging workout. I am addicted to it! The music and instructors are great, the energy in the room is contagious! 30 lbs down since I have joined!! So proud I can do this work out at age 54!!
The workout is always challenging and the instructors are well prepared and professional. You will see results if you attend consistently.
Every work out and class is completely different from the one before. Studio employees make it feel like you are a part of an OTF family ! Love coaches Ashley & Patrick.
Absolutely love the Merrick group. Coaches are fantastic at keeping you motivated, safe from injury, and making sure you challenge yourself. Love that everyday is a new workout to keep it interesting.
Love that everyday is a different workout and challenging. You can go at your own pace if needed, or push yourself past what you thought were your limits. The coaches are motivating and the studio has a family atmosphere about it. Love otfMerrick!
Awesome Staff/ Trainers / Location! I just had my first class and I was really impressed with the overall aesthetics of the location, the helpful staff up front and the trainer who really kept me motivated during the class. The location is convenient for where I live and my commute - thanks for coming to Merrick!
I always enjoy my workouts.The coaches are friendly and knowledgeable. Definitely worth the money!
Ok so I drank the Orange theory cool aid, but its worth it! I feel great! Love the workouts and the coaches are great. Definitely worth the money!
Great workouts, great coaches
Great Space, roomy and clean. Coaches are awesome
LOVE OTF Merrick! Fantastic coaches and clean studio. I always enjoy my workouts.
OTF is my happy place! The classes are amazing. The instructors and the music keep you working hard throughout the class!
Love OTF! I have tried many different workouts and this one is actually fun - its always different, the instructors are great, music is fun... love love
Merrick studio- All trainers are amazing! Polite and really helpful while you performing your workout.Front desk - extremely unprofessional and rude when asked questions about their waiting list process.
Since I started OTF about a year ago I’ve become stronger, lost inches, improved my heart health, feel more in control of my health and I don’t think I’ve done the same workout twice!! The coaches are friendly and knowledgeable and always willing to help refine the workout for any fitness level. I’m so thankful I tried that first class - OTF has literally changed my life! Thank you!!
Orange Theory Fitness in Merrick is the first place that I love going to! I am an avid outdoor runner and usually do not like any indoor activity, except when necessary: Winter :) The staff and the coaches at OTF are fantastic, I learn new things every week, plus have learned to use weights in a safe way. My outdoor runs have gotten faster as my core is getting stronger. Great place, great people, U should try it! I guarantee you will love it too :) Catharina
Great coaches, great workout thats never the same.
It is impossible to work out regularly here and not gain muscle, lose weight and get in shape. I’ve done the “other gym” memberships and rolled my eyes on my way in and done a good enough workout and seen little to no results. Then I found OT and they work me so much harder than I would EVER work myself. This place will push you, but we all need a little push don’t we?! Best rating I can give, and I walk out in a pool of sweat every time. But I feel as though I’ve earned something after each class. Best workout I’ve ever had.
The staff is wonderful! The workouts are addicting! You always feel amazing when you get done!
So I went to take class with a friend last night and I was able to make an earlier class so I called to switch times so I wouldn’t be charged. I woke up this morning and I looked at my credit card statement and bam a no show charge of $12. I called this morning and the guy that was working front desk said I was charged because I never took myself out of the 8:15. I replied no I called to make sure I could switch and that I wouldn’t be charged. They said they would refund, but I’m just very disappointed their front desk dropped the ball. Come on OTF Merrick this has never happened at my home gym in Bethpage, or the number of other OTF locations I have been to. Keep an eye on your card statements to make sure you are not being charged!!! OTF gets enough of your money. Disappointed with the service, will not be returning.
Been going since November 2017..love my OTF family..coaches are engaging.very supportive . facility is clean and organize ....would recommend to anyone that wants an one hour high intense workout with results
They just need to have better (more variety) of music. I doubt half the people in there listen to that music
Working out here is always a nice experience. Very clean, spacious and updated equipment.
Amazing workout and staff would recommend to everyone!!
I was scheduled for a 9:30a.m class and wasn’t able to make it so I called around 9:00a.m and switched to a 7:00p.m class. I spoke to Nick, and everything was fine and no problem. A few minutes after i got called into work so I was unable to attend the 7:00p.m class so i was within the 8-hourcancellation period, meaning no fee so i cancelled through the app. A couple hours later i checked the app and someone (Nick) put me BACK IN THE CLASS. I didnt see what the problem was if i was well within 8-hour cancellation to cancel the class just like the policy says! As the manager that was very petty and i felt targeted. If there was a problem he couldve clearly contacted me and we could of resolved it. If i didnt check I would’ve gotten charged $12 without knowing. I’ve never had a problem with this gym but now i do. After I noticed this I called the gym again and spoke to a nice young lady and she helped me out but this isnt right there was no need to put me back in the class if i had cancelled it within my 8-hour window.
Great studio! Amazing coaches!
Great workout, super helpful staff
Best gym ever
Energetic and friendly staff
Great way to get caloric burn up in one hour.
AMAZING!!!!!!!!!!!!!!!!