This place is really out of my way but I went in for a Ultra Supreme car wash because they do the interior and I used to be very satisfied with the results, not so today surprisingly. The whole process took way too long, then I put gas in the car and was not given the discount for getting the car wash first. Then I drove off and noticed parts of the dash, screen, console, etc. had not been touched by a dust rag. When I got to where I was going I got out and had a closer look at the exterior, only two tires got tire dressing! And the bottom of body under the doors was still dirty. Im pretty disappointed as they used to do a great job. The quality control at this place today was non-existent. They did pump my gas for me though...
Great staff, they do a fantastic job washing and/or detailing cars, and they have a ladies day every wednesday.
Disappointed basically. I went to have a rock chip repaired and a car wash. The guy told me he couldnt fix the chip - I had to go elsewhere which meant I ended up having to pay for my car wash. (They have a free basic wash with a chip repair sooooo...) They ran my car through once, the kids on the finishing end said that it didnt get quite clean enough so they asked to run it through again. I said sure, by all means because I absolutely appreciated their effort. But then I waited AN HOUR for my truck to come back through. I left, only to notice that all of my windows were foggy and smeared from being wiped down and not getting cleaned, my door pockets and the top of the seats in the back were COVERED in dog hair still. I wasnt expecting perfection, having dogs, but AN HOUR??? So basically, wouldnt fix the chip which means they didnt have to hand out the car wash and then the wash that I did get was incredibly sub par. Im giving the extra star because the two teenage boys who were drying it off, were super friendly and respectful, as was the cashier. Good job, you three.
Dont waste your money! The interior Super Clean is a Super ripoff!
I have been going here for years but wont be back and if your smart you wont waist your money. $28 + stuff bought in the store and get told they only wipe the dash as inside When I complained to Mike the so called manager he says to bad dont come back.Dont worry Mike I wont be.
Horrible job. Asked them to redo, and he went into my car for 2 minutes and did nothing. Never again!! Do not recommend. Will never go back.
Excellent work for the premium services! Hard, fast workers. Remember to top them well.
Poor quality of interior detail. The carpets were clean, but none of the front windshield inside was cleaned, the visors werent cleaned, the mirrors inside the visors werent clean, a lot of the plastic was still very dirty, overall I feel like it needs cleaned a second time, before I would be happy with the detail. They didnt call me when my car was ready so it sat there for hours when I could have had it and needed it, and I have called the office 3 times to speak with someone about this and no one will return my call. I wont use them again.
Worse case ever. Stay away. Will not stand behind product.
First things first, I went to get my car washed and detailed. When, done the wash was good but the detailers scratched my windshield tint. We contacted the detail manager Justin. He was willing to give use a full detail (wax the outside of the car, shampoo carpets and detail the inside) because the tint couldn’t be replaced. So I had to go back and drop off my car for 6 hours, I have had my car detailed my by my car dealer before and know it would take that long. When I went to go pick up my car, I pull up and my windows where rolled down. At the time it was windy and there was pollen stuck to my car. When I went to get into my car, on a part of my roof there was still wax on it that hadn’t been wiped off. When I got into my car we had told them in the beginning not to touch the grove box and the center consul, but in my front seat was a box full of my stuff that was in there. On top of that there were no mats in my car (rubber or my fabric mats). So I open the trunk and there they all were stacked in the back. The fabric mats were still socking wet and the rubber mats had looked like they pored a bottle of oil on them. So I called over one of the guys and ask him about it. He tells me that they need to be left back there to dry so they don’t mildew and the rubber mats need to soak in. I was mad at that point and was like okay we will see how that goes (the next day I got into my car and it smelt so bad I had to leave all my door open for about two hours to let it air out and dry and had to lay out my frantic mats out because there were still dripping wet and my rubber mats were still all oily). At the time we were going to dinner. As I was driving I opened my center consol and The part of the lid had came off and was just sitting inside. They did that the first time as well and just left it like that. When I looked around somewhere they also didn’t wipe out my cup holder. There was cleaner spray all over the seats they were all oily and sticky. And last but not least the outside was horrible as well there was part of my car that still had dirt on it and bugs and in the doors they weren’t even wiped out. So I had my husband call Justin and discuss how unhappy we were and Justin wasn’t there so he left him a message. Justin never called him back. To this day my husband has called 3 times and no call back. It have been 3 weeks! So if you want to get your car detailed I would never take it to ultra touch.
See my Yelp review. Spent $220 and they didnt even do a detail job. Ask them to fix and they said we already did that even if there is still stains and diwas still on the seats. The windows had water stains and didnt even offer to fix. Good luck.
Pay more for exterior and interior car wash.Exterior marginal. Do not wipe door jams. No cleaner used when wiping windows. Barely wipe entire exterior or wheels.Interior barely wiped down.No masks!Will not go there again!
So unsatisfied with this service! It was my first time ever getting a wash and having someone else clean the inside of my car. (I usually do it all myself.)I pulled up a little confused as to what to ask for. The girl was standing outside, i had to ask of she worked there. She said yeah, i was just trying to take a couple puffs. I apologized for interrupting and she stated its okay, i have to great cars if they pull up. I told her i wanted to have my car detailed. ( I thought this meant washed, vaccumed and wiped down.) She said she had to get her detailing manager. Ye comes out and instantly had a very poor attitude. I explained i had never done this before and was a little confused. He said i had to schedule an appointment. I explained that my mother referred me and i was confused on what to ask for. Explained i just wanted a wash, vaccume and windshield wiped. He would not listen and kept explaining the detailing stuff. Eventually a regular worker helped me and took care of me.
Horrible service. My floor mats were upside down, mirrors were not cleaned, they left my passenger door barely cracked making it so that I had to pull over and close it, and the front desk lady started having a tantrum and yelling at me because she couldn’t figure out the register. Do not recommend
Overall very good, i did miss having a protectiveWiping on the dash and other plastic interior components.
Car was washed and cleaned with detail inside and out. Very pleased with the service.
The only place Ill take my personal cars and all the work vehicles. Owner and manager rock. If theres a problem theyll fix it!
$16 for a carwash and vacuum of your cars interior and then a cloth dry of the outside by cute teenagers. Add a $5 tip for the teens and its still the best deal in town! Plus you can drink a coke and watch the kids work on your car.
Had a full detail, inside and out, done on my Toyota Tundra. Inside detail would be what I would expect from a discount detail shop. However, outside was a VERY poor job. Water spots, dirt in the bed, bug guts on the headlights, hood, and grill. Asked them to remove a sticker from my windshield, not done. This place was slightly cheaper than some of the other shops in town, but I would suggest paying the extra 40 bucks and get a quality job. Not impressed at this point. Won’t use them again.
One of my favorite carwashes!
Just had my pickup cleaned (?) today at 2:31 pm, had the Ultra Supreme. Outside looked fair, tailgate lip wasnt wiped clean and had to remind the guys to dress the wheels. The inside was terrible! I had been in the mountains on dirt roads so the inside was dusty, nothing caked on or anything, just dusty. Once I got the pickup into the sun, I noticed the dashboard wasnt wiped clean, dust all along the edges. When I got home I opened the doors and the back doors hadnt been dusted nor had the back seat. The floors in the back were not vacuumed (lots of dog hair clumped on the rug and leaves on the rug), the doors were only dusted up by the windows, not by the handles and the back windows still had dog nose prints on them. The front passenger floor mat is not the one for the vehicle, it doesnt even match the imprint on the floor. For $25.95 I expect better service/care. Maybe its time to try another car wash .
Great car wash, spent $7 at the Chevron down the street for car wash that did nothing. Spent same amount at ultra touch and spotless car. I highly recommend, they also have monthly membership. They have earned my business, staff is extremely helpful and on the ball when you pull up. Today they gave my daughter a lollipop that brightened her day. Keep up the great work guys.
I waited in line for 20 minutes before getting a ticket. It has been 10 min at this point since the ticket and obviously there are problems with a car. I have seen many “adults” leave as it is close to closing time. That leaves a lot of high school boys. Obviously problems somewhere but not a word to me. Poor management!! I won’t be back!
Ive been using Ultra Service ever since moving here 15 years ago and have been mostly happy but recently not so much and I feel it has gotten very expensive for what you get.
Could have use better cleaning in and on my car
Today I had a very nice experience at this station. When I pulled up, Ron came out and pumped my gas for me. I was so surprised as I haven’t had that kind of service in quite some time. He made nice, light conversation and then I was on my way! Keep up the good work!
They did a very good job.I had the $45 interior clean done, so my exterior car wash was free. The exterior cleaners did not wipe the door jams, but the detail manager caught the mistake and had them do it properly.I was very happy with the results and felt like the price was fair.My CX5 was in very dirty when I brought it in. It is a work vehicle.Employees are very helpful and friendly.
I have tried this place before and was dissatisfied with the quality of their car wash. After quite some time, I tried it again yesterday and paid for their ultra wash ($25). Once I got home and took a look, it was poor quality again - dust untouched and windows dirty and water spots in several areas. They go for speed and detail and not thoroughness of job done. Besides vacuuming you could not tell if anything done inside my truck. Not sure how they have survived especially at their prices.
I got the Super Interior Detail. Ive been on a lot of camping trips the past 3onths and havent been, uh, keeping up with the dirt from it and my dogs paws... At all. There was so much debris, dirt, sand, dog hair, and granola crumbs that I decided to let someone else get it back to a maintainable level for me.Ultra touch was INCREDIBLE. I do not say that lightly. Theyre having a deal going on right now, not sure what all it applied to, but I paid $35+tax to have my 2016 subaru outback with leather interior detailed. They also washed my car! I didnt know that was included! My car looks near brand spanking new, my leather is supple and unstained, the mats, floors, under seats, and trunk thoroughly vacuumed and my rubber trunk liner was even wiped down. My windows are SUPER clear, all remnants of dust on my dashboard, console, doors, levers, wheel, and knobs are gone!Seriously yall, $35. Thirty five freakin dollars. In the current crisis I KNOW we could all use an affordable way to make our lives just a bit easier, a bit happier. This did it. Not to mention to staff were so kind and hand dried my car, wheels included! Im over the moon.I wont be going anywhere else, ever!
I checked in at 1:30pm and was up sold on doing full detail service. It took over 3 hours and the results were trash. I asked for updates several times and was told “30 more minutes”. Not to mention due to social distancing I was outside in 90 degree plus weather. Beyond that, one of their attendants hit a customers truck with another customers truck and I listened to the manager (I assume) advise staff to stall them until their insurance people got there. I spent over $100 on a wash job my teenager could have completed in 30 mins for free
We went through to get the truck washed. When we were inside paying for the service, and the teenage boys were drying the truck, we saw them try to unscrew our aftermarket antenna, when it wouldn’t unscrew they ripped it off. The kid then pocketed it and went running back to the car wash. We notified the lady inside and she went out and confronted him, he gave it back saying it “broke off” in the car wash. After a closer look, you can see that It was clearly ripped off, not “broken off”.
Very happy with the car wash and detail department
Just not a ton of attention to detail
Huge shout out and thank you to Jade! She is awesome and really helped me out of a messy situation today! Thanks lady Ill tell everyone how cool you are!
Ultra Touch Car Wash does amazing to work! I just had my Murano detailed, looks awesome!!! Extremely professional and able to get any size vehicle done on quickly. Ive really enjoyed their attention to detailed and great pricing! You cant go wrong getting your car detailed at Ultra Touch!
I have a 2001 4runner that I took in yesterday to get the interior and engine detailed. I dropped off my SUV in perfect working order and shortly after picking it up, my check engine light comes on. I have never had an issue with my vehicle and properly maintain it meticulously. I have every service record from the time it was purchased brand new. Now I have 6 cylinders miss firing and my car and have to figure out how to get it fixed after whatever they did to it. All I can say is DO NOT EVER GO TO THIS PLACE.
Value of service at this location has gone in the toilet. For years, they wiped down the interior; if you wanted an extra special interior job, you could get it detailed. Today we were greeted with, “Sorry, interior wipe down doesn’t come with a wash. You have to get it detailed for that.” Oh, and they didn’t wash the interior windows either. Are you kidding me, $25.95 and I have to clean the interior myself? BTW, your exterior wash was less than acceptable as well. Taking my 20+ years of business elsewhere.
Josh got us in quick, repaired the chipped windshield, and had us back on the road in no time. He was very courteous and professional and did a fantastic job on the repair. I would highly recommend. I would post a picture but he did such a great job you cant see anything.
I wish I would have thought to check their Google rating first because it’s a 3.2. I’m not surprised the quality was bad the finish was bad they didn’t wipe down anything inside the car and said they weren’t obligated to do so. I am also surprised to find it almost none of the employees were wearing masks.
They did a fantastic job on our suburban. They did a full vehicle detail. Did a great job. Much better than the Jackson’s detail down the road. This did take a lot more time though.
When you buy the top of the line seasonal pass with all the bells and whistles. Then one day they decide you have to pay extra for the rain shield! Lost my business after this pass expires. I’m pretty sure this is illegal.
Just got my car done, guess I should have checked their work before I left. I did the $14.99 interior/exterior basic. Came home and had to get my wash cloths out and my vacuum. They didnt touch the trunk or cup holders. Seems like they just did a really quick wipe of the seats.
Ive had a luxury car and a SUV detailed at Ultra Touch. Great job on both vehicles. Great price and great work. Theyve definitely got my business.
They do a great job on the exterior washing & cleaning. I cant comment on interior cleaning as I always do that myself.
Super nice, and I love the option to have the interior dusted and vacuumed, and windows cleaned.
My car is sparkling clean now.
Car wash itself was ok but the auto drying didnt work at all. My car was soaked after wash/dry was complete.
I used to frequent this carwash when i lived in meridian. So i ran through it today. I realize i only purchased the $14.95 wash.. but for that price, i would expect a thorough, clean truck. I guess this is why the run them through quick washes are getting all the business... yes, i also realize i could have gone again. But what is my time worth? $14.95 i guess.
Ive had my car washed at Ultra Touch a few times and they do a great job. This was my first experience with the detail shop and they were awesome! My vehicle looks brand new. They hit every tiny spot and the guys were really nice. I got the full detail with wax outside and shampoo of the interior and it looks fantastic. I would highly recommend their services.
I like that they are near my home but I am looking else where do to the fact that the last time I spent $40 plus dollars to wash my truck I had to take it back and have it done again wheels were still dirty and they did not even vacuum the whole inside. I waited a while and decided to give them another try today and again $40 plus dollars and I waited over an hr and my wheels were still dirty inside door jams not wiped out running boards I could write my name in the dirt still on them. I did not have the time to wait for it to be all done AGAIN. I did call the manager I did get I am sorry but apology was not felt to be genuine.So I will not be back and will continue to share my experience with all friends and family.
We take our car there to fill up and get the full service car wash. Staff seems to always be different on the carwash end of it which is not surprising but not good for consistency. Cant do more than 3 stars because the cars windows are never cleaned properly, especially on the inside, even with conveying the need to do the job better. Even if I stand there and watch. I usually just give up and leave. If it wasnt for the convenience of the location, and if I knew of a better full service car wash, I would go elsewhere.
We paid for the top tier wash after a hunting trip. Nothing inside was wiped down. This is the second time we have taken a vehicle here and had this happen with the top tier wash. We do not expect a detailed job, but you could at least wipe down the dash and seats - which wasn’t done as I could write my name in the dust after the wash. Won’t be going back again or recommending.
This is the third time I have went to this place and paid over $100. Each time it gets worse. There is amoral spray all over my inside and nothing was clean but the carpets. I waited over and hour and i could have done a better job myself in faster time. My wife and I like our cars looking good and I will never trust them again. Issue is they have high school kids doing the job and nobody is training them on doing a good job. They wont have a job unless they have clients but you are only an obstacle to them. They only show up to get a paycheck and do not care about your vehicle nor the job. Word of advise, dont waste your money like I did. Take the time and spend the extra $35 to have your car done right
If you have an extra 25 bucks to blow throw it out of your window when you drive by. You will get the same result. Well actually better, you wont be mad that you got a terrible car wash and they treated your car poorly.
OmG! We got so ripped off. We played these people over $200 dollars to clean our car. They left wax residue that is grossly visable on all of our wheel wells and door enclosures. White stains on our seats that were not there prior to cleaning. They armor alled the driver side tires and not the passenger side. 😔 WoW.... we got took
I took my Toyota SUV in yesterday and asked for their Ultra Supreme car wash. At first, I thought they did a pretty good job. Got most of the dog hair, but noticed the cup holder hadnt been cleaned out, but OK. So, I decided to take my Toyota pickup in today. Again, I got the Ultra Supreme car wash and the Lustra Shield. I was a little concerned when my truck came out of the car wash without a person behind the wheel and drifted to the bump that barely kept if from rolling into the parking lot. The gal that was supposed to be in it went to get another gal - dont know if she was uncomfortable with a stick shift or what the deal was, but they both got in to take it to the cleaning station. When they said it was done, I started to get in and noticed that they hadnt cleaned out the cup holders (seems to be a weak spot) and they hadnt vacuumed or wiped down the area where the stick and 4-wheel drive are. It was full of dirt and dog hair. I called one of the attendants over and he asked to see my receipt. I would think that would just be basic cleaning for ANY wash that included an interior spiff. He cleaned it, but as I drove down the road, I noticed spots and grit on parts of the dash and door arm rests where it didnt appear theyd done any wiping down. When I got home I noticed spots on the fender flares that appear to be from the stuff they used to shine the tires. Looks like oil spots. I dont think I got close to my moneys worth and I wont be back. It dawned on me that the reason I thought they did such a good job on my SUV was because it was pretty darn clean to begin with.
I have keep going back thinking they will do a better job. After about 5 attempts I give up. I took my car in Sat and while I was waiting in line I noticed the guy in front of me was watching the people vacuum his car. I thought boy, maybe I should do that to make sure they do a good job because my floors needed it. But decided not. When I checked out the floors were just ok (I needed to go to a self serve and vacuum again) but my windows were TERRIBLE. When I was driving home and the sun was shining on them, I could see where they just swiped a couple times back and forth. Do not go there
If you want to spend your hard earned money somewhere to have your car vacuumed and washed, then to go home and re-clean because they didnt do a good job....then this is the place to go! They need to spend more time training people how to pick up the vacuum and use it. The only thing they wiped was the windows. Do not waste your money! I would go back to give them some constructive criticism, but I live in Boise and was just driving by.
Excellent inside and out cleaning of my car
Purchased the $27 car wash and was very disappointed. Inside windows werent cleaned, poor vacuum job, poor job wiping down dash and other interior areas. As I drove away I really started to see all the missed areas so I called the office, the person who answered the phone took down my info and said a manager would call me back, they never did.
If it was possible to give it 0 stars I would.. I have been there twice and the service is absolutley horrible. First time the girl told me one price and then rang it up and it was $10 more. Got the girl from outside to come in and she flat out lied and told the cashier that she never said that price.Stupidly I went back a month later on a Monday to avoid the spring rush. I waited for 5min at the entrance to the car wash for someone to help me. There were employees just standing around doing nothing. They all saw me pull in, and just ignored me. I asked them if anyone was working, and they responded with someone will eventually help you. Then just stared at me.I would rather burn my money than go back and give it to this place. Very unprofessional and very rude.
They detailed the interior of my truck. There was a huge year old oil stain on the driver side floor, now you can barely tell it was even there! So impressed! They got all the dog hair, grease, dirt! Would definitely use them again! Thank you Jackson for your recommendation!
Brought my Encore this morning, after a trip across the country needless to say it was pretty dirty. The staff was very friendly and professional and my Buick looks show room new. Thanks so much!😎
Great service and fast my car really needed cleaning and they did a great job
Nothing like paying $69.95 to have a hand wash and their interior special and then have to clean my car again when I get home. They asked me if I wanted the trunk and center console vacuumed and I said yes, that would be great! Well, they did neither and did a bad vacuum job otherwise. When they brought my car to me I noticed tons of grime still on the tire rims and when I rubbed my finger over it, it came right off. They washed the car again and did no better of a job the second time. When I got home I had to get the shop vacuum out and do the wheels with the dirt coming right off with a cloth and some Windex. Best to pass this one up folks! They certainly do not aim to please!
This is an amazing car wash! The service is fantastic and the staff is great. We have been using Ultra-touch for years and love their attention to detail. I would recommend Ultra-touch to anyone.
They talked me from a basic to a supreme and when I got in my car I was surprised they didnt clean my whole dash just the middle... water spots still on my car and all the windows were still dirty and streaked!!! Will never go here again... Save your money. My kids would of done a better job.
I have been going to this wash for about 4 years. The quality is worse over the past year than I have ever seen. I get the interior clean and today was terrible. For 45 bucks I expect better. Looking for a new place now
Filled up with non-ethanol premium today and decided to get car wash. Attendant talked me into an upgrade with a hand wax. Went inside and paid and waited for car. Wash was completed and then car was taken to shop for hand wax. When I went out to claim car I inspected the outside with the hand wax attendant and was about to leave when I noticed the 2 landscaping rods that I had left on the front seat were now stuck under the seat on one end and sticking through the leather on my door panel on the other end. When I called the manager to complain he showed up with the initial vacuuming attendant with him. I am assuming that they knew what happened and to this point said nothing to me.Everyone makes mistakes, but to leave the rods sticking in the door and not notify me of the damage makes me think they were going to see if I would just leave without noticing.The manager did set me up to get the damage repaired, but it is going to cost me a day without my car and the gas to get to the shop. But hey, I received a card for a free car wash that I will not use.
Zane Campbell is the best detailer in the whole place. Couldnt have been happier with his work. Will be going back just for his work.
The ease to get vehicle in the queue
Great attitude... horrible attention to detail. turns out, cleaning the cup holders and doors is NOT PART OF THE WASH...
This is the only car wash Ill take my car to. When I first purchased my used car, I brought it over to Ultra Touch to get a deep clean and detail. I was so impressed with the attention to all the details that day. The guy in the detail shop found an ink spot on the back seat. He pointed it out to me and said they might be able to get it out. What impressed me is that he didnt promise anything, but when he was finished, it indeed was gone. I like a business that under promises and over delivers. Very professional and very quick.
I took my F150 over there that has under 9k miles on it and the car wash almost took a side emblem completely off. I paid for the top of the line wash with some special add on and there was still bug residue on the windshield. Im not sure if they were supposed to do the inside windows, but for $30 my back window should be cleaned on the inside and I shouldnt still have bugs on it. I only gave them a 2nd star because the staff was friendly and they did a good job vacuuming the interior floor. Needless to say, I wont be back.
Dont waste your time! Long time customer and their service has really fallen off. I just spent 30 minutes watching 7 employees playing on their phones, and basically doing anything other than cleaning cars! I ended up getting into my car and driving off before it was finished, because they left it unfinished! I will never return theyve lost me as a customer forever!
Hate them
Nice people decent wash for the price. Do not recommend the hand wax.
I’ve been to this place at least 6 times in the past 8 months, and every time they do a terrible job at cleaning my car. This last time, I paid for a detail wash, thinking that they would clean it better. Same terrible car wash. Car was not cleaned properly (inside and outside) and vacuum was not done properly. It was so bad that manager acknowledged and took it back to have it cleaned again. I still had to spend half hour at home cleaning it.
Rough day at the gas station and car wash. Only had one cashier with 8 people including myself in line. Took forever. I dropped my car off and waited for 30 minutes. After waiting they came and told me I took the keys. Really? Couldn’t have told me before I waited for 30 minutes? My bad for sure on accidentally taking the keys. The car wash wasn’t packed in fact there was just my car and one other in line. Waste of time and money.
Would give them 0 stars if I could. Broke my drivers side mirror and refused to fix it. Manager came out and said theres no way our wash would have done that. He said he would give me free wash passes. For what? So they can break my truck again? Will never be back here.
Good service, could do better job on car interior. Asked them to remove one spot of tree sap and was not helpful at all...sad.
I had my car detailed there yesterday. I was told to be there by 9 am, as I was. I was not told I needed to drop it off and have a ride. (Yes I know detailing takes a while, my usual place takes 2 hours at most so I usually wait) but I figured I would try here because I used to work here and I heard and saw they do a good job. Which they did other than the fact that my car didn’t even go into the shop till around 1pm. And my seats were soaked and I mean soaked by the time they were done around 3pm. I figured ok they will dry overnight. No they are still soaked today as we speak. And they froze overnight. Understandable as I live in the country with no garage so it gets pretty cold out here. And they used something to clean inside windows which proceeded to freeze and melt and drip on me all the way while doing my errands. Now I am having to figure out how to dry them and reclean my windows. My car does look immaculate with how dirty it was so thank you for that but I have to give 2 stars because of the fact they are still soaked and I had to wait all day and dry them all day today. Next time tell the person ahead of time your shop takes longer and to have a ride and or to reschedule and dry the seats a little more.
Horrible experience! Our brand new 2019 GMC Acadia came out smelling like wet dog. It smells like they used old rags and a vacuum that blew nasty air in it. They didn’t rub whatever they used on the dashboard in. It has towel marks all over with white residue. The out side of the door has finger prints. The mats weren’t put back in right. One of the cup holders had stuff in it still. I can’t get ahold of a manager because they leave before 2pm. Our SUV was in better condition before we took it in to this place. We will never be going to this place again.
Took my brand new car for its first bath... Next morning noticed scratches on drivers side mirror. Call and asked for a manager and talked to Mariah i believe.. Not helpful said she doesnt know how that could happen..Do not recommend this place..
My sisters car was in dire need of a serious scouring.A full detail job (incl shampoo) was required.Found Ultra Touch online.....You guys did an AMAZING job!!!Well be back. Thank you.
This car wash was ok. It is one of very few full service car washes in the area. On the first pass, they did not lift up my floor mats to vacuum and left crumbs on my seats. Many areas inside were not wiped down. I sent it through a second time and most of the vacuuming issues were taken care of but after leaving, I found areas that still has not been wiped down. They werent even busy on the day that I went. If they had been busy, I could definitely understand how things were missed but when I was one of to cars, it seems inexcusable.The staff were friendly and the young man who dried my car was very thorough.
They didnt vacuum my car completely to didnt wipe down my dash or my cup holders didnt vacuum the backseat at all and my washes were given to me as a gift that somebody paid $75 for five of them and I dont know why I could have done a better job
Had something stolen off the passenger seat which was then “found in the trash”. I would never go back, since they don’t let you stay in the car during the wash, and I can’t trust the employees. The wash itself was fine, but I cannot recommend.
Fine place for a quick wash and vacuum. Dont pay for anything extra since there is no attention to detail. I had to re-clean the windows when I got home.
I love the fact that they have non-ethanol fuel, but it seems like every other time I go there, the pumps are out of receipt tape - very annoying. Also, on occasion, a staffer has parked a freshly washed car RIGHT in front of the door, making it not so easy to go in, and get the receipt that pumps are so often out of!
Terrible. Waste of money. They couldnt be bothered to put our weather-tech mats back in properly. The one for the rear seat was sitting on the actual seat on one end and on the floor on the other end, like they had just thrown it back in. They broke the grommet off on the drivers mat that keeps the mat in place. I opened the rear liftgate to check that the rear mat was laying properly in the cargo area, and there was still dog hair everywhere. They hadnt even vacuumed back there. We had to send it back around to get vacuumed again. I get that its hot out and that makes working difficult, but if you dont want to work at a car wash, get a job somewhere else. Dont be a lazy excuse of an employee.
Poor customer service, they didnt dry it very well after the wash, the tire cleaner was slopped on and flung all over the side,and they scratched my brand new wheels with there brush and when I went back they said it has never happen before and they had talked to the owner and they werent going to do anything about it. I wouldnt recommend this place to anyone who wants to keep their car in good shape.
I couldnt give it a negative so I guess I will give it a 1. I believe that you should give a place always a second chance so today was it seriously I could have cleaned my vehicle better than what was done by them both times I have come home and clean the inside and out. If Im paying for a service I expect to have my vehicles to be cleaned I just dont understand how you can charge for crap service sorry. I will be driving a longer distance to get better service too bad we dont have any good car washes in this area.
They do a good job. I am getting a interior super clean today :)
Great locally owned car wash. 2 locations. Great personal attention. Outstanding value for the money.
I met Steve today. What a kind and generous man. He is letting my team with the Leukemia and Lymphoma Society of Boise fundraise by donating some car wash tickets!
Interior Super Clean if you need a quick cleaning of the inside and out. The employees are Awesome!