Had all the information I needed and was super helpful with many options. Very professional. Great value. Thank you John scavoni
The dude I spoke with was super polite and made I was able to understand everything. He also helped me get a good policy to fit my needs and my budget. At progressive l, they were going to charge me 366 a month for the same policy I got here for 175 a month.
Amazing group there. They helped all the way through getting my new insurance setup. I would recommend this location and they have a Jimmy Johns right next door
Garrett was very helpful in breaking down the insurance for my Kia and explaining what all was included. Left State Farm cause of the high price and inconsistency. Definitely feel like Garrett really tried to get the best price possible for me and wasn’t trying to overcharge me like State Farm. Thank you!
Justin reached to me and was very professional and polite. He helped me set up a policy that was right for my current needs. It was a great experience. 🙂
This was a wonderful experience. The agent was one of the friendliest and most helpful that I have ever worked with. I will be more than happy to refer him to others plus my rates were much lower.
Very friendly and knowledgeable. Didnt try to push useless i didnt want. Researched what different options would cost me real time. Will call him again. Much better than going thorough Geico online.
Fantastic help in getting the best rates for renters and auto insurance. It wasnt easy but they didnt quit til the job was done. Cheerful, considerate and helpful!
Q was very professional and helpful. I had a bad experience in the morning thinking I wasn’t going to have a good experience with this company but Q definitely changed that! Loved the experience and would recommend buying your car insurance through her!
Very easy to deal with. This agent is amazing! She nkt only helped me she was extremely friendly and easy to talk to. I would recommend to every one!
Could not be more happier with the agent I received very professional, kind and understanding. Work with me to get the best deal at a great price. I feel that I am in good hands and I have nothing to worry about she has proved the Geico way on their status and standings. I will definitely recommend Geico to anybody who is looking for insurance.Thank youQA million 🌟 to you
Recieved a quote and I was able to save a lot of money. Q answered all of my questions and walked me through the entire process. She was thorough and very patient with me. I felt like I was asking a lot of questions and she helped me understand everything. I will definitely be referring more people her way. She is the best agent I know. Thank you for hiring such a wonderful young lady.
Kyle was incredibly helpful, I am saving 300$ per year on my home insurance over my last insurance and $100 every 6months on my car insurance. Kyle was so helpful and patient. thanks!
Great help, very concise, overall easy to work with.
I had just bought my 1st car since my husband passed away. I was looking to see what my Insurance would cost. I went online to get quotes. The one from geico was $10 more than where I was now. Wasnt happy with either. So I decided to stay where I was. Justin must have called me 4 times and I wouldnt answer because I was so mad about the cost. I appreciated his persistence so I answered the last call. Am I glad I did! He went through and adjusted things that they never asked me online. Ended up saving me $60 a month. Very professional, very understanding of my situation . Turned out to be one of the best calls I ever answered.
Justin Baker did a wonderful job. He saw that I did not go with the quote I got online and checked back with me. He explained very well all the products he was offering me. He made me aware of the possibilities that could happen if I would go with the minimum. Great guy!
Tina Ryan is an absolute superhero! I cant say enough positive things about the effort and care she puts into her job! I will be a Geico customer for life! Thank you Tina😃 you are truly a Rockstar!
I have had auto insurance and homeowners insurance with Geico for a little over a year I believe. When I was looking to change insurance companies at that time I was delighted to find Geico because they saved me a LOT of money over what I was paying via the Swan Insurance agency in Nampa - and it was better coverage for both my home and my automobiles.In fact when I got signed up with GEICO at their offices on Eagle Rd near Meridian I told the wonderful young woman I had been dealing with that I am so glad that I called you folks. They quite literally saved me HUNDREDS of dollars over what I had been paying (and again better coverage).
Q was very helpful in trying to resolve a matter i was having that was also very time sensitive. She was sweet and understanding as well as accountable for making sure the problem was in fact resolved before she hung up with me
Sales team amazing here in Meridian location and extremely helpful and Q Mamaldonado was extremely professional and I cant say enough... compared to previous support online has been non responsive and extremely difficult and slow. With this representing help I was able to connect with online services and resolve these issues.
I would give zero stars if I could. I was in an accident in 2019 and had full coverage. Well apparently full coverage doesnt include medical, so now I have a medical bill in collections for over 11 thousand dollars, and Geico says its not their problem. I will never use Geico again, and I would just recommend making sure you know what youre paying for, because they will scam you into thinking youre protected, then screw you over.
My man John got me the best deals for my coverage super helpful very patient and overall a great experience. Amazing that was the embodiment of my call with John. Thank you for all your help that man deserves a raise!!
I spoke with Kyle in meridian Idaho and he was super helpful and patient with me and was able to get me the best rate.
I was having a rough day having just moved recently to a new area and needing car insurance my wife and I made a decision to try GEICO … best thing all day …we met with Q Maldonado she was the best!!! She walked us through the process answered all our concerns and questions on what to expect living in this area and we walked away confident in our purchase and feeling protected… thank you Q for a great end to a very bad day!!!!
I inquired about marine insurance through Boats US, which is a subsidiary of Geico and apparently the Meridian office of Geico. The insurance was too high, and we found a much better rate elsewhere. However we continued to be called, excessively by their office. The first message from Andrea said she was calling to following up on my inquiry. She said if I was interested in more information or had questions to call her back. I wasnt interested so didnt plan to call back. 10 minutes later she called and left another message. I tried to call back to politely say I wasnt interested and got tangled up in a messy phone tree only to sit on hold for several minutes, without actually reaching a human. The next day, Andrea called again. The following day, another call and yet another call 10 minutes after that. Because I couldnt get through to their office to tell them to stop calling, I finally had to block the number. Seriously, is this how a local insurance company conducts business? Very unprofessional in my opinion. Their sales reps should be trained on proper etiquette when following up on leads. Call, call again a few days later, then STOP CALLING. Theres no need to call back every 10 minutes. This is how you lose potential customers!
I had a great experience working with John and was able to get a quote and set up my new home and auto insurance in the same afternoon. He was good about answering my questions and searching for the best home insurance carrier. I was amazed at the cost savings he was able to acheive with equal or better coverage. Thanks to you John!
For an awesome insurance they are claiming to be, they don’t explain everything. I got into my first car accident a couple of months ago and they never mentioned anything about an accident forgiveness. They went over “everything” with me but not that. I didn’t even know that was a thing. It would have been great to know that existed but nope. Also, they’re not great at responding back on time or even calling back at all. Thanks Geico.
I was so pleased with working with Justin and getting set up with a new geico insurance policy. Justin was so friendly professional when working with me to get the best price. Be sure succeeded and I am a new geico client. Thank you Justin. I am very happy, Give this office a call for professional and friendly service.
Kyle was great in assisting me with my auto insurance coverage. Helpful and professional 👍
I was very pleased with Q! She explained everything very professionally and she made sure to answer all my questions. She honestly did a good job represented Geico! Thank you Q!!
Garrett made the experience easy & quick! I got a much cheaper rate than expected, and I’m extremely pleased!
Q was very helpful in explaining my policy details to me.
Quick, efficient service. Phones are a little irritating with recordings and hold time, but overall adding homeowners insurance to my auto policy was quick and easy. Saving $500/year!!!! Thanks Kyle!
Q is amazing!Its so nice to be able to contact a local office for all your insurance needs. She helped me change my coverage to fit my needs as well as walk me through the costs. Would totally recommend!
Naomi was extremely helpful in assisting me with all of my policy needs. She was very polite, answered all questions with professionalism and was able to complete everything that I needed when I called. I normally dread calling insurance agencies but she made it a great experience.
Q was awesome to work with!! Had to register a new vehicle and was in and out in 15 minutes. Excellent customer service and a really nice person also.
UPDATE: Justin called and even though they couldnt take off the additional charge completely, he helped adjust it a bit lower by updating more information on there. Giving 4 stars now because I appreciate them reaching out and explaining what happened (which he said was rare and was a mistake made by their corporate office), and providing concrete and effective solutions in a very professional and courteous manner.Talked to a representative on the phone and verified the cars VIN number multiple times. He gave me a quote and then proceeded to help my process my payment on the phone. Five minutes after I get off I check the payment details in the Geico app and see theyve increased my 6-month payment by over $30. Called them immediately and they said the VIN number was incorrect, so the new price was adjusted after the VIN was corrected. The VIN the representative used to do my quote was COMPLETELY different from what I told him. Very unprofessional to put in a completely wrong VIN just to get a lower quote and have the client pay on the phone, then adjust it seconds after and bump up the price by so much. Felt like I got scammed.
My Husband and I had a great experience with Geico. Q was so helpful and found us an auto rate that we could afford even with me out of work. It all only took about 30 minutes thanks too Q, and I am sure we will be looking into a renters insurance policy in the future.
Super helpful honest people and just overall a great experience
Helped me in a jam and was very nice and quick to get document sent to the right place.
Q did an amazing job helping switch my policy from my old vehicle to my new vehicle! Was very smooth and easy! Thanks for all your help Q!!!
Got me a better quote than all the competitors on my motorcycle insurance. Q was fast and very knowledgeable!
John was amazing! Im new to the whole auto-insurance thing, but he answered all of my questions and was very patient, kind, adaptive, thorough, and much more! I got off the phone with quality auto-insurance for around $90 as well! The process itself is both easy and intuitive. To anyone looking to go with Geico (which was a good choice for me), I highly recommend this guy! To any management staff at Geico, please give John a raise!
I must be old... I remember getting insurance was not a pleasant experience. Justin Baker and GEICO completely changed that!! He answered all of my questions with patience and courtesy. In the end, he found a policy that was far better than I expected. His responses both phone and emails were prompt. I am very happy!
I work for an independent dealership and have had multiple customers switch their insurance to geico because of the savings this office helps them get. I decoded to give them a call myself. I worked with Justin Baker who took his time working past hours ensuring I had the proper coverages, deductibles worked and premium were affordable. I couldnt be happier with the help I was given or the money I saved myself.
Nathan was so helpful with an issue that I had today! He was quick in getting me the answers that I needed and helped me fix an issue that was not even his to fix. Could not be more grateful!
I was stressing out because I currently am living off of social security, and my billing date was for the middle of the month. The representative that helped me, Naomi, did an amazing job with assisting me in changing my billing date, even with being the only customer service representative at the office today. She had eased my stress of not being sure if I would have the money to pay my insurance. Highly recommend.
John Scavoni did a very good job in explaining to me all aspects of Geico insurance coverage. The setting up to switching insurance as well as seeing that my insurance needs are met....all was professionally handled. The download went well to having my phone identification proving my Geico coverage.. my thanks go out to Geico and to my new insurance agent John Scavoni. .
I had to restart my insurance policy that had with Geico today and was very blessed to be helped out by Q. She was so welcoming and made me feel very supportive and understood in picking which policy was best for me not only now but also in the future. I know if I ever have questions or concerns I can rely on calling or meeting up Q to figure it out. Thank you very much Q, I hope you continue helping others the way you helped me today.
Q at Meridian Geico is amazing she did a great job and she now is my agent. She saved me a lot of money compared to Progressive who was my insurance.Thank you Q!!
Q helped me with filing my claim. Very helpful and efficient. Thank you Ms. Maldonado
It was fast and easy and way cheaper than anybody else in town. The customer service that you get with the one-on-one person is way better than any automated system youll ever find.
Q is the bees knees!! She saved me a bunch of money. 10/10 would recommend ⭐️⭐️⭐️⭐️⭐️
I called to get some information on my policy the agent I spoke to is names Q. She went above and beyond to help me in every area even making more work for herself to help me. She also checked into my policy I started online and got me the best price with extra discounts! She was amazing in every way
Oh my goodness my auto insurance because I’m looking to get a new policy and the whole experience was easy and fast! I was able to get myself set very quickly and I didn’t have to wait on hold or get transferred once. Shout out to Q at the meridian site! Thank you so much!
Overpriced. Not reliable. CS Reps dont follow directions. Needed a tire change. Tow comp. Didnt change tire towed my SUV instead. Still needed a tire change. Another incident. Requested a tow to the tire shop. Rep sent a person with a truck smaller than my SUV claiming I needed a jump start. Dealing with Geico is a nightmare.
I would have very much like to talk to an agent but I have made so many phone calls and waiting for 45 minutes to an hour and then I get hung up Ive actually never had the opportunity to speak to this agent but Ive had Geico since 2012 and I had a wreck 3 months ago totaled out and I have yet to receive the money for my claim they paid the bank about 6 weeks ago but they never have sent me money I have called and left messages after message after message no one gets back with me I have four cars insurance through them they are impossible to get a hold of I had a rental car and they didnt call me to let me know when the time was up for me to turn it in so now my husband and I have $1,100 worth of bills to pay the rental man because we were renting two cars at the same time I have nothing good to say about Geico
After needing some help, my call was taken rather quickly by a nice woman named “Q” and cannot say enough good about her, Kind, helpful, very easy to understand with how she explained the process of what I needed, and fast, she was very efficient, Thank you Q so much for your help, and anybody reading this in Idaho needing help, ask for Q and you’ll get all the help you need in a very professional, sweethearted manner 😁
Tina was extraordinary helpful and responsive on multiple calls, and was able to help me lower my rate by a significant amount. She went above and beyond for me and made me a very happy Geico customer!
Great experience. Not just with setting up mine and my husbands policies but also with helping me set up a car insurance policy for my son who is a new driver. Great prices for what is offered.
GEICO has been very helpful to me and my family. Always willing to help and always get to talk to an actual person not just directed to go to their website. Thank you
Took great care of insurance needs thanks Kyle!
Q is a pleasure to have worked with she helped with getting my policy started after my move back to Buffalo.
I spoke with Tina in your Meridian office on a number of occasions, she was very respectful, kind, courteous and had a lot of patience with me.. she did an outstanding job explaining the policy and going over different scenarios with me. I look forward to a long relationship with your company.Thank you
Always ready to help, best quotes in town and best customer service
John was above and beyond in his understanding and help! I’ll recommend him to anyone
Q was able to get me the rate I needed in a timely manner, very professional and polite
Prompt professional service. They were happy to help.
Great help with getting all my paperwork for court. Thank you for being helpful and patient.
Very helpful I had a lot of questions and she answered them and did not try to rush me off the phone great service
Very helpful getting my claim moving forward and very friendly!
I was beyond stressed about finding affordable insurance after my twin daughters turned 16 and got their licenses. The policy I had went up $500 a month! I worked with Q at Geico and she was amazing! She was able to find me a a perfect policy that is affordable. I highly recommend working with Q and will be reaching out to her for all of my insurance needs.
I would like to compliment the professional, courteous, and helpful service I received from Niomi Valle, Account Manager with Treasure Valley GEICO. We spoke on the phone about GEICO services. She assisted me with my queries and displayed quality customer service during the call. I appreciate and recommend her as a representative of GEICO services.
We called over the phone for help with buying an insurance policy after the automated system didnt work. Q was able to help us out and she made sure that the process was quick and easy. She was very friendly but not over bearing which I liked. She did a great job and we like the company in general! Keep up the good work!
Q was helpful and knowledgeable. What a great help and she saved me money!
Q is by far the best, and most wonderful GEICO representative to have take care of my insurance needs...Shes a professional, delightful, lady to interact with.. 😁
Great experience with Q. Happy to work with her in the future to get the rest of my assets insured.
I recently moved to Boise and traded in my vehicle. Before I could drive of the lot at 7 pm which is almost closing time I needed insurance coverage. I had my two small children and my wife waiting for me in the vehicle. I believe the agent that quickly and professionally helped get my policy active was named Q. She was super helpful and got us on our way fast with all the information I needed while being cheerful and understanding.
Tina assisted me with getting my RV insured. She is very professional and personable. Our conversation felt like talking to an old friend. Thanks Tina!
Eddy went above and beyond in helping my parents obtain insurance. Super professional and completed everything in a timely manner. Woooohooo to people like Eddy!!
Q help with my claim. I was pleased.
Very hard to get ahold of...however when I did they were very friendly and efficient
Naomi really helped me out with good deals and was really professional. She made me feel comfortable and knew exactly what she was talking about. Thank you guys at the meridian branch!
My daughter was rearened by a Geico policy holder a few weeks ago. We have not been able to get the auto adjuster to call us back. His VM is full so we cant leave a message. Ive emailed him 5 times in the last week, no response. His manager also hasnt returned our calls. The rental car was due back after only 5 days, we havent been sent the money to replace her car that was totalled. Even the rental car company said they cant get a response. So we are out the car, the money and the title to the car was already sent to them. Today I called the generic 800 number and that person could only refer me back to the adjuster who has been assigned to our claim... the one who we cant get ahold of. Not very happy with their service.
Dont reallt likek them
Nice and waited for me to go to the bank twice very nice lady thank you
Naomi was quick, professional as I worked thru the App, but I needed help giving my new car dealer what they needed. Fast and Professional.Thanks Naomi!
Q helped me fix my I’d cards and get my proof of coverage to the DMV! Thank you for the help.
Q and Tina were so helpful. Thank you for the help and above and beyond service.
I wanted to ask more questions but got cut off..
The agent that helped both myself and my fiancé switch our current policies to Idaho from California was Q. She was very helpful and thorough on explaining our policies and transferring all the coverage over. We have always been satisfied with Geico and their agents have always been helpful. We saved some money and some time because she was so quick at assisting both of us right after another. This experience was very easy and fast.
Was expecting a 2 hour phone call got everything taken care of in 10 minutes Niomi was amazing!
Niomi at Geico was so helpful today! We bought a new vehicle and she made it so easy to get it switched over on our insurance. We have loved moving to Geico and each person we have come into contact with has been very knowledgeable and thorough. So glad we are with them.
Q was very awesome and refreshing to work with. She definitely knows what she’s doing and it was cool to have her help me set up my policy. She was excited and she cared about helping me save. Great attitude and a great person. I appreciate the help. Thank you Q!
Naomi was extremely helpful and professional. She cleared up a issue with our policy which we didn’t know we had. She fixed the unknown problem and helped us with what we needed extremely quickly. 5 stars for Naomi and this Branch of GEICO.
When of their insurance crashed into tree and broke window in the house, they have not done anything with the claim for over 2 months. They have not taken care of the problem, they say it must have fell through the gaps and they take care of it now. After 3 times of this I no longer believe them.
My new agent Marquita Maldonado is so friendly and helpful. She really showed she had my best interest at heart as she worked to get me the best coverage for the best deal. She spent several minutes playing with figures while explaining her reasoning, asking for my opinions, and also using her conscience to make sure I was well covered but for the lowest cost possible. I highly recommend her for her expertise and personability. I’m so glad I came in rather than going online.
John Scavoni was great!Such an awesome experience, very knowledgeable and gave me deal I couldnt pass up. I dropped the company I was with for 5 years because of how great this company is, they offered me a WAY better rate as well.
Very helpful and explained how to use the app. Very happy with service.
I wanted to set up some new policies and get a quote for my son. Q was so great helping get it all figured out! I will be switching my policies soon and its because of my interaction with her. She is definitely an asset to your team!