This guy does the best work ever. Every time never disappoints will likely only go here for a long long time. Steve is honest and can not recommend him enough.
Steve was super helpful with getting me in same day & offering options to get me back to work. I got a fair price for what needed to be done and for the short time I was in there you can tell Steve really cares about his shop & customers. I will be making this my go to place for any of my car needs and would recommend to anyone.
Expert Auto is outstanding in every aspect! Steve is professional, friendly and courteous and he and his crew are truly Expert Auto mechanics.
I highly recommend expert auto. My car sounded like a plane and I was afraid to drive it far. Now it’s very quiet and drives so smooth. Very affordable and they even followed up a few days after to check the progress of my car. I’m happy I found a reliable mechanic I can call when needed.
My check engine light came on and I saw Steve at Expert Auto. He diagnosed the problem, took an economical first step which appears to have fixed the problem. He was very friendly, provided me with a loaner car and got back to me quickly. I had a very positive first experience with Expert Auto and will use them whenever I need a car repair, and based on my experience will recommend them whenever someone I know needs a good local shop!
I was referred to Expert Auto through Facebook, at first I was skeptical. Our vehicle would not start and we need to have 2 vehicles due to different work hours. I decided to reach out and ask a few question, questions. Steve was very honest. We towed the vehicle to his shop, the next day we were given the diagnosis. He stayed the vehicle would be up and running by lunch the next day. I received a message the next day about 10:30 that the vehicle was ready. Very impressed. When we got the vehicle back the radio did not work, but did before. Steve reached out to us to see how everything was going. When I mentioned the radio he stated to bring it back and will address the problem. I would recommend Expert Auto for future repairs.
Export Auto did an awesome job on my car. The fixed a noise that the car had since I drove it off the lot. Their polite and worry about the safety of the client. I would recommend them for your auto needs
I brought my 2014 gmc acadia to Steve and it was running really bad! Steve was very professional and took the correct steps to repair my car to like new condition! Couldnt be happier! Thanks guys at expert auto!
Traveling to our home in Pennsylvania after visiting a friend our vehicle had an issue causing me to have to get diagnosed and serviced. Not familiar with the area, I called AAA for a tow to the nearest auto repair location (fingers crossed at this point). Tow truck driver really saved us, as the repair shop AAA referred us to was a body shop and no longer provided mechanical repairs. I was able to drive my vehicle, so the tow truck driver guided me to Steve’s, Expert Auto shop.. it was late in the day, Steve was on his way out but said he would take a look first thing in the morning. He not only got to it first thing in the AM but got me back on the road by 11:00 am. Got a fair estimate for brake caliper replacement and the work completed in a couple of hours. We made the final 200 mile drive home with no further incident. Steve did a great job, he was quick but thorough and very customer focused. If I lived in Meriden CT he would be the only mechanic I would go to. Fair price, quality work and genuinely cares for his customers. Thanks Steve. And a thanks to the AAA tow truck driver for the referral to Steve shop.
I heard a clicking grinding noise in my car. Called Steve and brought my car in. They found out there was a rock in my braking system. Took the breaks off, got rid of the rock and my car is all fixed. Had my car back by the afternoon. Very quick and professional.
Went to this garage for the first time after the starter in my Honda Civic was broken. Mainly dealt with Steve who was incredibly nice and professional. Had my car up and running quickly at a very reasonable price. 100% recommended! I’ll definitely be coming back here along with the rest of my family.
After having a regular mechanic for nearly 15 years, it’s a bit stressful and overwhelming to move to a new state and begin the search anew. I’m in a touring band, so it’s both critical my vehicle is in top shape before I leave and just as important that it’s assessed for any new problems upon my return. I’m really fortunate that I found Steve Oakes and the team at Expert Auto because not only are they thorough in their work, they are fair in pricing and their customer service is top notch. I live over an hour away from the garage, so it becomes a two hour drive for me just to get new brakes- but that’s how much it’s worth going there.
They were great. Got in and out same day. Estimate was same as I paid so no worries there. Very polite and professional. Great guy, good personality, easy to talk to and he listened to everything I needed or wanted and got it done.
I travel over 40 minutes to bring my car in for maintenance knowing that it will be “honest” mechanics working on my car. I appreciate that he keeps me posted on things, like brakes, so I won’t end up with a large bill. Reliable and reasonable is what keeps me coming back.
I brought my Toyota RAV4 for brake repair and the owner Steve was great from start to finish with my vehicle. He inspected my truck and gave me a call to advise me what was needed along with the quote. My truck was repaired and was called to pick it up later that evening. I highly recommend and will definitely be back when I need to bring my vehicle back for repairs.
I always go to this business, because I know the quality and care they give to me as the customer. Always, takes me in, meets the timing frame, works with my schedule, and just all around great service (also looks for other issues and fixes them) I recommend this business to and for everyone. You wont regret it believe me, they are a total life saver!
Steve was very professional and did a great job! I would recommend expert auto to anyone who wants to deal with an honest, friendly and knowledgeable staff.
Steve at Expert Auto is professional, honest and genuinely a good guy. He went above and beyond to help me and my daughter with our car. I really appreciate the time he took to walk us through all of our options. I wont go anywhere else, now!
Excellent service, good communication and professional. I would and have recommended Steve from Expert Auto Service to local friends. Thanks for your excellent service.
My family has been bringing our cars and SUVs to Expert Auto Service for many years and have always been pleased with the quick and reliable service. You can always count on a fair estimate and a comprehensive list of what is working and not working with your car. I would recommend Expert Auto to anyone in need of motor vehicle maintenance in the Hartford/Middlesex/New Haven areas.
Great place with very easy to understand breakdowns, good work and fair prices. They will do whatever they can to help you. Its my go-to.
Was great the guys there had my car in and out prices are great best mechanic shop in town
I dropped my Chevy off because I was smelling fuel. They had it diagnosed within a day and fixed in 2. Kept in contact with me on updates and price. As soon as the problem was diagnosed I was informed of the problem, price and time. Would and have recommended Expert Auto Services to friends anytime.
Steve and Julian were great. I brought the truck to them not knowing what was wrong, and Julian and Steve jumped right on it. Thank you guys for all the hard work.
My car overheated suddenly after moving to Meriden. I found Expert Auto Service online and called. Jennifer was extremely helpful, and explained everything. It was a bigger job than first expected, but it was done in a very reasonable amount of time. Every part was explained, and the urgency to repair/replace was laid out. Steve contacted me a couple of days later to check in too! Will definitely be going here for any other issues! 😁
Excellent customer service, fast and efficient! 10/10
I had an oil leak and didn’t know what might be the cause. I was worried it would be a very expensive job. The work wasn’t as extensive as I had feared and Expert Auto was great at finding the issue and repairing my car. They were honest and reasonably priced for the job. I will be using them again in the future.
Great quality and speed at an honest price. Would definitely recommend.
Very experienced, excellent work every time I sent my vehicles there never ever had to send it back for repair. Always done right the first time. Reasonable rates. Very fair. 5 stars.
Great service and great communication
I had a very good experience here. I will be a repeat customer.
First time visitor, needed a service these guys barely make money off of and they helped me as if Ive been coming to them for years. Jenn is a super star. Thanks for helping me out!
Great prices, honest and high quality work. My cars back on the road running better than ever thanks to them!
They replaced my start 6 months ago and the starter died again . Most places would give you a song and dance about replacing it . But expert they stood behind their work and put a new starter in under warranty. These guys are great been doing business with them since they move to the east side . I tell everyone to go there .
The crew at Expert Auto knew exactly what was wrong with my car and fixed it in no time. He offered recommendations on what I should do before winter set in and he was right on the money. His prices are great compared to others I had visited. Great Job!
So happy this shop is on the East side! Staff and the owner is especially courteous, professional, and caring for his customers. He puts customer first as opposed to profits! Outstanding!
Great prompt service at a good price. I would recommend for any repair or service, without hesitation.
Steve got my car in the same day, had it back and fixed by the next evening! No fuss, honest, very reasonable, great communication, even stuck around after hours to let me pick it up. Highly recommend. Saved me lots of money while other shops tried to give me the run around.
I have been bringing my cars to Steve for years and wouldn’t even think about going elsewhere. Steve is so knowledgeable and has more integrity than anyone I’ve ever dealt with. If you want fair prices and someone you can always trust, only go to Expert Auto! Thanks Steve!
Theyre really good. I had a bad alternator and they found and resolved it pretty fast. And my car is running great!
Ive gone to Expert Auto a couple of times to get my Explorer worked on. They are very nice, professional and honest and they get the job done. I would highly recommend them.
Ive been going to Expert for a while now, and Ive never had a bad experience. Friendly and honest service with reasonable prices! I never figured Id have a go-to mechanic until I found this place.
I was in CT on Business and the car was making a clanging noise / the engine light on.Steve looked over the vehicle and made two suggestions.He then changed the oil and fixed my broken Tie rod on the passengers side of my Honda.Family owned business with a really great attitude from all of the employees and right on Main Street off of I-91.Thanks Steve!
Brought my car in for maintenance and a hood repair everything was done in a very timely manner at a great price. The employees were friendly and professional. Will be coming here with my car from now on.
They say one thing over the phone and say another thing when you go in person I ended up getting the car fixed at pep boys
Expert Auto is a excellent garage and the service is fantastic.
Excellent service, and great communication. Ill definitely use Steve and his team again. Thanks you again
A few weeks ago I had Steve work on my pathfinder, the steelership wanted over $400 for a abs sensor. He shopped around and saved me money. Truck has been running good since fixed. Thank you
Steve is a good guy. He will give it to you straight. Very reasonable prices ad top quality work!
Great job Experts thank you for taking the job and giving me peace of mind.
I️ would highly recommend Steve and his work. I️ came in for a simple exhaust weld, he provided an excellent solution. He provided an honest quote, quick turnaround, and friendly service. I️ will be back!
Honest. Easy to deal with. Very quick service, prices are affordable.
Thank you very much.. I highly recommend them
Great place to get your vehicle serviced reasonably priced gets work done on time tells u exactly what is wrong doesnt overcharge you calls and lets u know before working on it
Very very friendly and pricing is fair . Also very clean
Honest and reputable. Been going here for years and I wouldn’t go to anyone else.
Steve is very thourough, fast service and the only honest mechanic around
Fast Affordable, great service!
Recommended by an Uber driver. 10/10 would come back again