Great customer service

Thanks for the outreach to my goddaughter and the live you have shown me on this wild journey

Im writing this review for a friend of mine.First off this agency is absolutely horrible! My friend was first matched up with 3 adorable children and one of them set a room on fire in her house. This child later got removed for his behavior but the other child started destroying the house as well and it resulted her to be removed as well with the youngest sibling but never gave the date of removal. The youngest child got sick with the stomach flu and they chose to remove both of them while this child had a fever and vomiting (they should of let the child rest until she was feeling well to be removed).Now my friend had a couple of months without foster children until the agency matched her up with a teen. It was all well until she stared to smoke weed in her bedroom and had a fight with the foster mother. She later ran away from the house and stole all her biological daughters clothes and just left a pair of pajamas then began to vandalize the house of the foster mother from the outside after she left. (she no longer does it anymore)The second child was a special needs teen that was moved in with her last minute. All this girl did was bring problem after problem. She wanted freedom to do what she wanted and talked to guys overseas and sent naked pictured that later on got leaked out to the internet from a guy that made a page on all her pictures. Her biological daughter spent all night trying to get the page down and successfully got it removed. This teen was heavily influenced by a friend and therefore made bad choices. She later on called her social worker and stated she was abused physical and verbally by the foster mother to make an excuse to be removed after all the foster mother did for her.The third teens that got matched with her was two sisters. They were very territorial and really wanted to leave the house because the agency was planning to move them with a family member. They always tried to make drama. The most major one was one sister said someone stole their ipad and began to accuse everyone in the house. She requested a lock for her room so my friend did as she said. (that resolved nothing) Then she stole a tablet from the special needs teen and smashed it to make a statement. Then the next night one sister went into the biological daughters room and trashed everything and broke everything that she healed dear to her and thew it out the window to the front yard. The foster mother called the police and the police officer was angry at her behavior and left. The next night after everyone fell asleep she trashed everything downstairs by throwing ketchup on the TV and furniture then sliced her furniture that she got from overseas also pouring milk into everything that was electronic. After all that both sister were removed.Now for the last teen she was matched with was an absolute angel. She was perfectly disciplined but she speaks her mind and doesnt care if your feeling got hurt and that lead her into a lot of fights. She was always there to comfort the foster mother when she got into depression by the past of the other kids. This child didnt like the agency because she knew the agency isnt being polite to the foster mother. She later ran away and left a note for the foster mother telling her its not her fault but later was found and got removed from the house for running away.In summary this agency did noting to help and didnt even try to help with the cost of the damages to this poor ladies house done by their foster children (over $12,000 in damage). They took the childs side and not the foster mother that has been trying her best to help these children. She is left with open wounds and this agency didnt even try to close and mend her pain caused by these children. I highly do not recommend this agency to anyone. all thy did was scar this poor women. :(.

Horrible they have a lot of unprofessional staff members and they treat a lot of kids wrong they do improper holds and etc this facility is very disturbing to the neighbors and the staff members have poor boundaries with the students and a lot of students get away with a lot if there the staffs favorite and I have seen kids come back under the influence and they have done anything and i injured my foot from glass that was on my floor from when A client had broke my mirror and they refused to call the cops for the damage she has done so my advice to you is to not send your kids here for help cause they do not help they need a lot more traning and skills this place is not safe

I like this place Rainbow Valley Foster Care and Group Home.

Not a very pleasant agency.