I am grateful for this location. It is clean, nice and have very fair loan rates. I’m very happy with their services! I was helped by the lovely associate named Laura. Laura was kind, bubbly but professional. She clearly explained the process and was happy to answer any questions I had. It is rare to find efficient and kind associates such as her. I highly recommend this loan company over any other one in the area. I rate it five stars.
It cost wat to much money to cash a check there i will never be doing that again if i can help it but the staff was very nice,
We were in a very tight spot and we ended on Aces doorstep. We were initially working with Laura, who was both professional & sweet!!Laura had a concern about our deposit information, when Sandra came in. She quickly & politely addressed her concern and the issue was resolved courteously & professionally by Sandra, who also was sweet.Also, Laura informed me of a product that can help me get my Government benefits faster!! We need all the help we can get right now!!Im certain weve started a great business relationship.Loyal customersElias & Rosalie Rosas
Sandra is literally the most phenomenal associate I’ve ever encountered at ace. I’ve been using this location for quite some time, in the beginning just cashing checks, but Sandra got me hooked up with my ace flare card ( save the children option) and I couldn’t be happier with the services it provides. Today I went in and she was able to help me with a money order that I really thought I was going to be out of pocket for ! Anyways I could really go on and on about all the ways she’s helped not only myself but my fiancé . If this company does any kind of employee of the month or rewards she should definitely be next on the list!!! There is something amazing about having someone call you by name and know even just the littlest things about you that makes you love going back!!! Thanks again SUPER HERO SANDRA
It is ways the best experience very kind and they work with you .Sandra and Laura are very helpful I give them a 10 + and I wont go anywhere else
Laura is AMAZING! we have had complications the last couple days and we finally were able to come to a resolution! If you need anything LAURA is the one to go!
Laura is the greatest and Sandra is the nicest people Ill ever go to. Good with money and always great service
Walked in and was helped immediately. Susie was very helpful and ultimately a pleasure to go through the whole process with. In the end I received what I needed and and the experience was painless.Your help saved me an unnecessary headache in the near future; Thank you Susie 😊.
Laura is my favorite person in the whole world I swear She’s so personable and beautiful might I add. The whole team is really responsive to your money sometimes before you even get a chance to call. Great Ace best one I’ve ever been to In the country and I’m originally from Washington DC
Excellent I never want to leave they make me feel at home I refuse to go any where else the service is too good 😌 Thanks Sandra an Laura
I LOVE this location. They make me feel welcome as soon as I walk in. Extremely helpful and go above and beyond. Thanks ladies. 🥰🥰🥰
Laura at ace on olive in merced is so freakin nice sweet friendly caring patient, such a wonderful person and ace employee
The ladies here are super amazing and always so helpful.. Sandra always makes great conversations and is always in a great mood..
I was shown great customer service from Sandra Laura she was absolutely amazing and was able to provide excellent customer service and because of her I decided to then create a bank account with the business she works for (ACE cash express) she was very outgoing very patient and I will now go into this location and continue to work with their services and what this company offers from here on out thank you so much ! Awesome work hunny !
Laura is professional and pleasant. She explained all the options and services with a cheerful attitude. I will recommend this location to everyone.
I want to start off by saying I was having a very bad day this day then I went to you guys,there was a women named Sandra she was so helpful I was in and out in about 20 mins I was crying and everything and she listened to what I had to say when she did not have to I want to say THANK YOU SO MUCH SANDRA FOR YOUR HELP,I THINK SHE DESERVES A PAY RAISES,SHE GREETED ALL CUSTOMERS THAT CAME IN THE DOOR AND AN AMAZING PERSON WE NEED MORE LIKE HER IN THIS WORLD I TRULY MEAN THAT FROM THE BOTTOM OF MY HEART,thank you
I just love going here, they are so friendly and greet me by name which is welcoming. Honestly I dont even go to the bank I go here because its just positive vibes all the way around. Feels like family almost. Lov u ladys- youre awesomeness is truly admired. -jessica
The clerk was very helpful they helped me do the whole processing very very corporate they did a very very good job
Laura is the best!! She needs a raise
I’ve used Ace Cash express multiple times and it’s been so great being able to use their services in my time of need! Laura was really awesome and helpful! 10/10 would recommend!
I received a loan to cover surprise expenses for the end of the month. Laura S. was wonderful to work with, courteous, professional, jovial, and very fun to speak with. It was a wonderful interaction that made the process much easier. I commend her and the company for the wonderful product they offer.
Sandra went above and beyond with customer service. She did a incredibly job by going step by step and giving very informative information. Thank you, Sandra.
Laura provided excellent customer service when I popped in to use their services. Highly recommend to all who need assistance!
Freaking awesome customer service! Thank you Laura and Sandra so much for helping cash my check it would have been soooo much more anywhere else!!!♡
Friendly and helpful associates. Always going above and beyond to make my visit easy and pleasant.
Got potential to be a great bank but its just to many fees for me.....
Laura was amazing!!! Super sweet💜
Laura was such a great help. I loved her bubbly personality.
Recommend this bank to everyone really nice customer service and always greeted with a smile 😃
The ladies that work there. Laura and Sandra are very helpful and very friendly.
Sandra was awesome !!Thank you !!!!A little expensive but thats just how it is. I had already counted myself out and feeling down about it. Figured. Had to try something and got a miracle.
The employees are always friendly and there is no long waiting lines
I really do like the people that work there. their friendly, helpful, and not snobby or never in a bad mood. I highly recommend them. Thank you
Laura and Sandra are great always really help and polite
Laura was super kind and very helpful! great customer service
Cashed my first check with Sandra....Sandra is very helpful...answered all my questions. She even helped me to sign up with directdeposit! I will be referring my friends! Thankyou!
The customer service rep was amazing.
Laura was very helpful!!!! The best!!
I like going to Ace cash sandra know what she doing and the girls she train do the same as her I been going there for 8 yrs I love Ace cash
The staff is very polite and respectful. An the office is very clean.
I personally like the associates. Theyre always pleasant and interact with the customers. I appreciate the professionalism as well as how they make you feel welcomed. Its just my first choice whenever cashing a check.
Very nice people .exspecially Lucy thanks for your curtious help
They put a limit on how much money I can get per day.
The store manager, I believe and her trainee Laura were wonderful. Very helpful and knowledgeable. Answered all my questions and helped me decide what was best for me without feeling pressured. The store was very neat and tidy. I will definitely use that store again for any of my needs.
Everything was so fast and easy and the lady was very helpful
I asked how much will the fees be to cash a check and she said that They “CANNOT” TELL US OVER THE PHONE! basically there having people come all the way to there store not knowing how much the fee Will be and having people waisting gas. Do Not go here there scammers and unprofessional With poor customer service. 05/19/2020
Customer service is great
They provide the service I needed with friendly service.
Wonderful and thourough
The service was excellent it’s hard to find people to treat you how they would like to be treated. And she did exactly that, and she has a great personality that’s natural and makes you smile.
Very friendly and professional. Thank you Laura S
The staff was above and beyond courteous. She was informed on who our company was, and was aware of our business owner hy name, and had frequent contact with him and all of our employees. She made us feel right at home. I wouldt think of allowing anyone else to handle our financial transactions.
The teller took her time to explain the different in deposits loans, and savings .Yes she explained everything that was to be explained very well, she also mentioned the fact my SSI would even be deposited two days earlier.,which for me that would be alright pay my bills earlier.Thank you.
These are some of the friendliest folks Ive ever met. Always have a smile on their faces and they have no problem having a conversation with a customer to make them welcome. They used to be in Save Mart on Olive Avenue, and now they moved to an even nicer space right next to GameStop and A T & T on Olive Avenue. Customer service is excellent, services are speedy and efficiently done by professionals. This is the only place in Merced that I go when I need to pay bills and get money orders. Plus, they close at 7pm, giving you some extra time to handle your business if you arent free until 5 pm or later. Keep up the good work!
Just friendly they answer all your question fast and easy.. Atmosphere just so friendly..thanks ACE
The staff welcomes me by name amd make me feel important.
The cashiers where very attentive to my needs and went above and beyond to insure I was satisfied and well taken care of.
Great
Helpful and nice
Always safe kind couteous polite
The lady who helped me was amazing, explained the whole process and was very helpful and friendly.
Awesome.love this place more importantly the people were amazing...not only bc they were the only ones open (after 5 /ugh /mercedlyfe)but they were nice helpful and informative..!!!-will definitely come back
They are fast in very Polite and very respectful
Always go out of their way
The girl did not know how to to do amoney transfer and did not help me irther
There always there to help and friendly
Employees are all amazing
The employees are so friendly
Cares about the customers
Its ok but expensive money orders.
Dont change
The Olive Ave location had friendly staff and doesnt need any improvements
They keep their doors locked even while they are open? Insecurities?
Sandra was very professorial and kind .
Great people and service
Friendly fast service
Friendly people
Got it done