Realizing that a water leak has caused a mold problem in your house is a scary experience. Mann Brothers has very knowledgeable personnel and state of the art equipment to help. I was relieved with both the work they did on my house and the sincere caring of ALL the personnel, from the owner to the project manager to the actual workers. It was a fairly long process to get everything back to normal, but I am glad that I called them. I am confident that the problem was completely handled, and this is a big relief to me! Truthfully, I hope to NEVER need their services again, but I would not hesitate to call them or recommend their services to family or friends.
Very pleased with the Mann Brothers team. Professional, responsive and exceeded expectations from the top down!
On Friday, January 11 we experienced a small fire in our laundry room. Following the fire, we reached out to Mann Brothers for cleanup, and they were there the same day. Not only did they quickly remove the smell of smoke from the House, they also diligently cleaned the entire House, ensuring a clean and sanitary environment for our guests. They are currently still in the clean up process, the project will be a few days at least, but their level of service and personable and friendly nature of their staff has been exceptional.
I will help you with almost any type of disaster you have with your home property our business. Very helpful personnel and well see that you get taken care of as soon as possible.
Excellent workers keep you updated daily on what theyre doing very very kind they are trustworthy they promised what they do and they do it they are the kindest and the warmest gentle people that Ive ever met you will never get a better company to do your work for you than them
From the opinion of a restoration tech the Mann Brothers have a very impressive operation. Very clean, professional & focused on customer satisfaction. This is a place I would like to be apart of someday.
I own a prominent historic house in Mentor, the Hopkins Family house. When my house caught fire I just didnt know what to do. Kevin Mann and his team boarded up my house for free and left me alone while other companies bombarded me multiple times a day. I did my research and noticed that Mann brothers focused on quality of work and customer care so I went with them and It was a great choice. The whole staff is amazing.
They stayed on top of the job from beginning to end.They managed the negotiations with the insurance company from beginning to end, based on experience we never had; it saved us a lot of money.We certainly would not like to go through another life changing event like this again, but we will have good memories of getting through this restoration due to their exemplary skills and hand holding.Good job, well done.
We are very pleased with the job that was done in cleaning up after our shed burned down. One man, a woman and a young girl were the crew and they were very hard workers and did a fantastic job cleaning the mess. The manager, Tom, was in contact with me on occasion many and checked on his crews a number of times while they were here.
This company came to my house after we had a terrible fire. not only did they push there services but they also over promised and under delivered. i would not recommend this company to anyone looking to get there moneys worth for a simple restoration. From other word to word mouth i wouldnt have expected anything different. ambulance chaser at best.
My neighbors condo burned on Thursday evening, right next door. Called the Mann Brothers team at 8:00am the next day and they brought a crew of 10 people to start the restoration process at 8:30! Incredible first day dealing with extensive smoke and water damage.Polite, professional staff and a great game plan going forward.
High winds damaged my roof to where it needed replaced, contacted Mann Brothers and Tom Harrison came out to give me a quote and explain the insurance process to me. Couldnt be happier going with Tom and his team, dumpster, materials, and crew all showed up when they were supposed to. Job done start to finish in 1 day, had to remove snow from roof before starting. When finished, cleaned area so good you couldnt tell they were even there, roof looks great. Highly recommend. Ask for Tom Harrison
Our small housefire was an unsettling experience but our subsequent experience of the work of Mann Brothers Restoratinon was one of the most satisfying and - no exaggeration - memorable experiences my wife and I have had with any service vendor. The attitude of respect for us, our property and our present need was consistently manifest and the sensitivity and dedication of the entire staff left my wife and I trading stories after the crew left. Jim Shirer, project supervisor, made a particular impact with his personable attention to every aspect of our service requirements.
As a result of a Christmas Morning tragedy, Mann Brothers was called upon to not only clean up a disaster, but they went above and beyond by erasing the memories left behind. These people are genuine, caring, compassionate, and truly do want to lessen the burden on the individuals who experienced an unforeseen disaster. Sometimes we cannot prepare for what is about to happen or what has happened, but Mann Brothers comes prepared and knows exactly what to do.
Extremely caring work team, pay extreme attention to detail and perfecting your repair, returning your home to the way it was before the loss. I would highly recommend them!
My childhood home caught fire Monday 4/23/18 morning at 4:30 am. They were right there wanting to help. Thought it was a total loss. They took emergency clothing as a courtesy, the results are AMAZING. So thankful they are there. More reviews to come.
I recently experienced storm damage to my roof causing water to get in down through interior walls. With a lack of knowledge on what to do (young, new homeowner), I had the local company Service Master out to dry out and repair the situation. They essentially tore out everything and left me with repairing the mess. Thankfully I passed a Mann Brothers marketing sign at a nearby house performing restoration. I called them and the team was so quick, personal, and explained everything to me. I felt comfortable walking through the steps and they even took care of my insurance in getting me what I needed. They are absolutely some of the friendliest and hardworking people I know!! Thank you to the team, Kevin & Michael, I appreciate you so much!
Tom Harrison did a wonderful job keeping the jobsite moving along. He answered his phone every time we called with a concern.
We want to let you know what an outstanding job Tom Harrison did on handling our water damage claim. He came when we called him and was in contact with us everyday as to what was being done. He checked on the work and was very respectful to his crew.Tom and Reenie DeMay
Great service, everything was done quickly and professionally. Would highly recommend for any mild related issues
I cant say enough about this company. My entire basement was flooded, they immediately came in, took care of what I thought was an impossible situation, calmed my totally frayed nerves and took care of the problem. Thank you Laurie Solomon for dealing with the insurance company and all of the minutiae, Jon Mann for leading your team and Norma and the girls for packing everything up - all the time being sweet, kind and so very professional. Thank you Mann Brothers, I will refer you to everyone!
They are doing a great job with clearing away the mess from a fire in the basement.
Great owner!
Did a great job.
Amazing people, their first concern is getting you back on your feet and in your home or business after a disaster.