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Verizon Authorized Retailer - Wireless Zone
2521 Hils Ct Suite D, Menomonie, WI 54751, United States
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Verizon Authorized Retailer - Wireless Zone

Comments
Tr
Review №1

I got a new phone with Alexis a few weeks ago and let me tell you it was the best experience I’ve had with ANYONE at a Verizon store. She is patient, calm under pressure, and always thinking of others. I know I can count on her for any cellular questions I may have. She is the only reason I still come to this store.

Ma
Review №2

Alexis was super helpful with helping me set up my new phone. She listened to me and understood all of my questions. Alexis was super nice and made the experience less painful.

Jo
Review №3

Thanks so much Alexis for the great customer service today. You answered all my questions and you were very helpful.

Aa
Review №4

From his knowledge of the latest iPhone to his award-winning, unhesitatingly amazing demeanor, Luke Roeseler brings unparalleled customer service to the business. I greatly appreciated his help! 5.5 stars all-around!

Tr
Review №5

Alexis did a great job helping me with my phone issues and helping me set up my passwords for all my apps!! Very friendly, positive attitude, and patient with me with all my questions I asked.

To
Review №6

Thanks for the great service, Luke R. You were so kind and patient with me. Great employee to this store!!

Kr
Review №7

Luke Roeseler is very helpful with our account questions and special offers available. He is very knowledgeable about the new ohone offers too

Ti
Review №8

Alexis was really helpful with getting me a new phone! Thank you so much

Ch
Review №9

Alexis was a wonderful help. She is incredibly knowledgeable and friendly with her customer service!

Ke
Review №10

Alexis was very helpful in helping me find a way to cut my monthly charges and far more than I expected coming in.

Ja
Review №11

Luke helped me transfer everything to my new phone, fastest ive ever been in and out of a store.

Ta
Review №12

Cole did an awesome job and saved me a lot of money while getting me a new phone!

Ae
Review №13

Alexis helped answer all of my questions about which Samsung phone would suit my needs and still fit my budget. Thanks a ton!!!

Je
Review №14

Luke R. had amazing customer service and answered all of my questions on upgrading to a new iPhone!

Ka
Review №15

Alexis was super helpful with all of my questions. Great service!

ki
Review №16

Great customer service!!! Luke Roeseler is AWESOME!!!!! Thanks Luke for all your help with my phone and answering my questions 😊

Te
Review №17

Alexis did a great job promoting the benefits of switching to Verizon. Im sold

Ma
Review №18

Luke Roeseler = Awesome Customer ServiceService is swift and painless right down to a T

Sa
Review №19

Alexis did awesome with my new phone and plan. Thank you Alexis!

Sp
Review №20

Luke did a great job explaining things I was confused with great customer service!!

Sh
Review №21

Joel was super helpful when working on my Apple ID. Thank you!

Is
Review №22

Great customer service from Luke; gotta love honest effort!

Ha
Review №23

Had a great experience at this store and amazing customer service from Luke!

Ju
Review №24

Great customer service. Knowledgeable, pleasant, and experienced. Got exactly what I wanted.

Ma
Review №25

Very quick to sell things to me without explaining them first. Why I almost always go to a corporate store where they take their time to explain. Dont recommend this place

Sh
Review №26

Joel helped me find a new phone and my bill went down!

Ja
Review №27

Luke went above and beyond to answer all my questions about upgrading to the new iPhone.

Al
Review №28

I came in to change my bill and Cole was very helpful

An
Review №29

Excellent customer service from Alexis. Thank you.

Ra
Review №30

Just had some trail cam questions and Joel saved me 40 bucks a month just by looking at my account.

Jo
Review №31

Reason why I try to do everything online. Phone shame to try and upsell, will avoid if at all possible

Th
Review №32

Alexis was the best in helping me with a confusing transfer.

An
Review №33

Joel always goes the extra mile to make sure the job is done right.

Je
Review №34

Always helpful. This is the only location I will return to. Very friendly employees (even when I ask a million stupid questions). Never have had a wait here either.

Sa
Review №35

Excellent Customer Service. Jarrod was great to work with and made my phone buying easy and simple.

Vi
Review №36

Luke help me out with my phone today

Va
Review №37

Received excellent service from Cheyenne Kleppe when setting up our new phone service from Verizon.Cheyenne was very professional and made sure all our questions were answered and all of our data transferred over from our old phones.

Ch
Review №38

Went to Verizon today and was pleased beyond words at how kind Joel was! I certainly will be bringing more business this way.

Al
Review №39

Austin is the only person I go to when I need help at Verizon for the last 5 years. From new phone purchases to glitches I may be having, he always answers my questions! He ensures that I get a phone and plan that best suites my lifestyle. Thank you so much for your help!

Sh
Review №40

Have gotten all my recent phones and accessories from here. Service is always quick and informative. Jason got my mom setup with a great insurance policy that she put to good use. Will be back to get a new phone in a couple months!

Ke
Review №41

Great service and great employees! We go in and within minutes we are getting help and sent on our way! Will only use them fir our Verizon needs!

Ju
Review №42

Always had great help here! Came in to get my phone fixed, ended up getting it replaced with no issues thanks to Jason helping every step of the way! Thank you so much!

Am
Review №43

Austin ZettOne of the best customer service people Ive seen at Verizon wireless. He met all of my needs and made sure I was satisfied with my choices. Overall great worker.

Sa
Review №44

Nick M. was extremely helpful and patient. He took time making sure we understood everything that was going on :) Thank you!!

Me
Review №45

Had a good experience at Verizon today, had a phone issue and Jason was wonderful at helping me out, so nice and know what hes talking about! One of my favorite Verizons Ive been too!

Ch
Review №46

Amazing staff and management! Will only go here for all my Verizon needs

De
Review №47

Always a pleasure getting help from Jason. He provides excellent customer service and goes above and beyond when answering my questions!Thanks Jason!

Ka
Review №48

Always a pleasure to get help from Jason. Hes great at answering all my questions. Couldnt ask for better customer service!

Ch
Review №49

Austin Zett set me up with the best plan and phone I could get. Great service. Will come back just for that reason.

Th
Review №50

Came in there the other day looking to upgrade my phone. Jason was very knowledgeable and helped me pick out the best phone possible for me. Thanks Jason!

Ka
Review №51

Austin Zett did an amazing job helping me out. He was very knowledgeable about the products and helped me get exactly what I was looking for!

Co
Review №52

I went in for an upgrade and Austin totally hooked me up. Helped me to make sure I was getting the best deal for what I needed. Huge help!

Ve
Review №53

Jason was a great help! Jason was awesome helping me with all of my questions! Great customer service!

An
Review №54

Jason was amazing 😱, Ive never been serviced better in my life. I loved the 6 plus 😉

Jo
Review №55

I went in with some questions about which phones I should look at if Im on a budget and Jason was able to answer all of my questions! Great customer service was given!

Ti
Review №56

Went in to get my first ever iPhone. They didnt make sure that my stuff from my old android phone was transferring over. Didnt show me anything about the phone even tho they knew I never had an iPhone before. Was hurried up and sent out the door to get to the next customer. Very disappointed in there service

Ky
Review №57

Austin Zett set me up with a great phone plan for my needs and has helped me out on the couple occasions that I have had phone issues and helped get everything back to normal as quickly as possible.

Tr
Review №58

Austin Zett was a great help. He helped my family figured out the best plan at the time.

Ba
Review №59

The manager was very helpful and friendly.

am
Review №60

Love my new phone thanks to Jason! So glad he could help me, he was great!

Jo
Review №61

Austin Zett was very helpful when my friend needed a phone! It was great!!

Br
Review №62

Austin Zett was such a great help! Definitely will be going back!

Co
Review №63

Wonderful service at this Verizon! Austin was very helpful with me and my plan!

Al
Review №64

Excellent service! Recommend! Friendly and knowledgeable!

La
Review №65

Austin was such a great sale men, was very knowledgeable about all products in the store.

Da
Review №66

Lousy service from the sales staff. An one was sleeping in the back.

De
Review №67

It was great they did a awesome job

br
Review №68

Thanks to Jason my phone is working great! He was awesome!!!

Ev
Review №69

The staff are very helpful and knowledgeable

Da
Review №70

I was in there the other day and was helped by Jason. Thanks to him I left with all my problems taken care of

Pa
Review №71

Shawna set me up with a new tablet and saved me money!Shes Awesome!!!!!

Am
Review №72

Awesome to work with and super helpful! Thanks Jason and Matt!

Me
Review №73

Joel was extremely helpful and a pleasure to work with on our complicated situation.

Ke
Review №74

Joel and Matt were exceptional help!

Ma
Review №75

Manager Joel and his team are great!

Ni
Review №76

Great service and helpful staff!

Ha
Review №77

Was in there the other day and Jason helped me a lot. I left with all my problems taken care of.

Me
Review №78

Amazing!!! Jason was so helpful and answered all my questions!!!

Ca
Review №79

Always friendly helpful people

Ri
Review №80

Good customer service

Au
Review №81

Lovely sales reps!

Je
Review №82

Helpful

Sa
Review №83

Very friendly workers

Information
13 Photos
83 Comments
4.6 Rating
  • Address:2521 Hils Ct Suite D, Menomonie, WI 54751, United States
  • Site:https://shop.wirelesszone.com/wi/menomonie/2521-hils-ct?y_source=1_MjczNDg3Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 715-231-2345
Categories
  • Internet service provider
  • Electronics store
  • Cell phone store
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:10am–6pm
  • Saturday:11am–5pm
  • Sunday:9am–8pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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