On March 22, 2018 between 12:00-1:00pm Whites Wrecker service towed my car from out front of my apartment without proper posting of signs.My car was parked in the confines of my apartment complexes boundaries and Mr.White towed my car and another residents car and has done this on several different occasions. Mailmen, UPS, Maintanence and several other parties park in this area with no problems. The signs posted do not clarify where parking is or is not allowed. The company then would not allow me to pick up my car by paying with my credit card and then got an attitude when I needed change when I procured cash. The company also attempted to close early knowing I was trying to pick up my car to attempt to charge me another days storage. I have clear pictures where the signs are for the towing company and where my apartments boundaries begin. The picture the company took of where my car was parked does not clearly clarify that I was in their boundaries. The company troll towes and takes advantage of low income properties. The business practices done by Mr.White are nothing short of criminal and his employees attitudes with the exception of Ms.Gene are nothing short of astoundingly rude. The blood donor center which is the property that has a contract with Mr.White even agree with the fact that he had no right to tow my or my co residents car. The towing company was hired to tow cars of students or people who illegally use the parking lot of the blood donor center, not to tow the apartment complexes residents cars. My car is clearly marked with a parking decal and I have paid to park my car near my apartment without the worrry of having my car towed.

He did a fine job!

That WaySuper Great Service

My business associate on many matters stand up guy Marcus White

You better hope this is not the place that tows your vehicle. Or you pick it up the first day before they Stick it to you with processing and storage extra... The only thing they did right was towed the car safely.

Wonderful service speedy recovery in time of need.

Whites wrecker service is a top notch professional towing service. They are honest and reliable and always available will meet customers needs when requested. The owner Mr. White has skilled and trained employees that represent this company well. I recommend this company to anyone in Memphis and the surrounding areas.

Stay away!!! They have no clue what is going on.

They did call me back after I left a message not good at all.

Car was towed from a Wendys parking lot. Was my mistake, there were signs posted not to park there if not a customer, whatever, water under the bridge.Problem comes where I try calling in to get an answer to where my vehicle actually is. No answer. Whatever, maybe theyre not there.I call back 6 times over 20 minutes, no answer. Maybe theyre having a busy day.I come on here and read reviews saying the same thing. Dawns on me that perhaps they are there.I call someone up and head to the address. There are two people there. I ask for my car and get immediately told itll be $155 to get it out.Heres the good bits. I /then/, after getting told the price, get asked where my car was towed from. Shouldnt that happen in the other order you think?The paperwork is then unfound. They do it in front of me. Confusion on which car was mine as well as confusion on how long it had been there (2-3 hours at most).Heres a good little cherry on the top. No cards accepted, cash only. I also realize that I got no form of receipt for my transaction, so theres definitely some shady stuff going on here or the inner workings of a business are just being overlooked.Either way, not the greatest place to have your vehicle blocked in by two degrees. Obviously extorted for extra money going into someones pocket other than mine.

Had a sticker given from the resident manager placed in the vehicle where it can be clearly seen and they towed it. Called the number on the sticker male answers he says there was no sticker. I said he needed to go look he acted like he wasnt interested in what I was saying. He stated dont tell him what he needed to do he hung up. Went to the company nice lady stated it should not have been towed. She saw the sticker. The car was to be returned. They should keep her and fire the driver . This company towes your car in the early morning hours while you are sleep. They tow your visitors cars too if no pass hanging in their carry. You can get a pass from the resident manager. But if you dont know anyone is coming how are you getting a pass if its midnight. This needs to be looked at and handled differently. If a car is sitting then the manager should post something on the car saying it will be towed. SMH.

Whites towing towed my vehicle and destroyed my suspension system on my vehicle . DO NOT EVER USE THEM

They didnt damage my car

This towing company is illegally owned and operated. The owner is friends with lower income properties in Memphis. The owner Mr. White does not answer the phone so that he can charge money for housing the vehicles more than a day. Mr. White does not provide proper notice to those he will tow and disagrees with any law that you provide. He states he has been doing business for 20 years. He has been doing business illegally for 20 years and uses his friends to gain business. He has targeted people that are less versed and lives in poor neighbors and steals their property. To many the most important property they own. A complaint needs to be file immediately against his discriminatory practices.NO stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This company is making money by stealing cars and trying to make you pay to get them back! Just because a company has been in business for a long time does not mean that they do things by the book. These people take your car and do not provide paperwork. They dont tell you who had your car towed. They wont tell you where your car is once they take it. They turn the phone off so you cannot reach them during business hours. Rude and downright disrespectful. Do not let these people get away with this! Trying to make a quick buck and they wont get away with it! They act above the law. We shall see. If I could give this company 0 stars I would. Beware!

You towed my car and dont pick up the phone....yet your hours clearly say 24 hours. Not only that I go to pick up my car and no one is there to service me. It was almost a whole day before before I could get my car. DO BETTER.

It just take these people to long

So Im a DOT safety compliance manager. I make sure all drivers are DOT compliant and drive safely. Apparently Mr. White does not teach his drivers the importance of SAFETY! Im driving on I-240 and one of his wrecker drivers was in the far left lane coming up on Covington Pike exit. This driver literally almost caused 3 accidents cutting people off, trying to get off at Covington Pike. Then when we are coming to light at Covington Pike, hes literally riding in both lanes. As we get to the second light on Covington Pike, he hits the gas and was going every bit of at least 70 in a 45 mph zone. I would love for his driver to dispute it when i have it on dash cam. I do NOT recommend this company if thats how his drivers drive with cars on the back. That driver literally almost killed someone because he was trying to hurry up and get off at Covington Pike in the far left lane. I will be contacting DOT FMCSA and NCCDB and will provide footage of this driver. I cant believe we just let anyone have licenses now a days. Safety first Mr. White!!!!!!

Angela Webb is correct, this happened to me years ago in the same neighborhood . The homeowners association which consist of two people who are clearly not following the rules set in place by the by-laws which in its self is against the law. They have been running this property ungovern for years. One of the two homeowners association people is related to the owner of Whites tow because her daughter has a son by him ...but anyway, the so called homeowners association people walk around as if they can get you towed at anytime when they have a problem, but when one of the 2 homeowner association persons car sat for a long time nothing was said...they might be trying to do the right thing, but really the rules dont apply to everyone and Whites tow is waiting like vultures to prey on the less fortunate and ridicule them afterward . In the end the 2 homeowners association people walk around and act as if they don t know why some people in the community dont deal with them and Whites tow is waiting patiently to help his relative out with his shady business practices.... Its a win win situation for both parties ...go figure

They have a great racket going on with the hoping exxon on poplar and Danny thomas. No signs about towing anywhere. White towing charged 155 cash to have car released. Must be 80 to whites and 75 to exxon. BullAnd I did purchase coffee, donuts and 2 bags of chips.

-NO STARS TO BE EXACT-To begin, my boyfriend (emphasis on BOYFRIEND, not married, no legality to assume him and I are even together) had a court date yesterday on January 15th 2015 for a failure to completely stop at a stop sign, which is fine…and for some reason he was given a ticket, not one he could go online and pay however. He was given a mandatory court day…that’s besides the case. It is what it is, for whatever reason. We all know that when you go to the courthouse downtown during a day like the 15th the parking is hard to find since they are so busy down there. Unfortunately my boyfriend did not have any cash on him so he circled around a few times looking for a parking space. He finally found a legitimate looking area he decided to park at (meaning not too sketchy and dangerous looking for the downtown area) After he spent 2 hours in the court house he walked back to assume the car had been stolen….but then a sweet man let him know that the car had actually been towed perhaps just a few minutes of it having been parked. So he had to wait for a ride to WHITES TOWING ON ELMORE so that he could get the car back. After having explained to the man at the towing company he was informed there was a sign (no worries, I have attached pictures of this alleged “sign”) & he was also informed that there is a 24/7 scout (the “sweet man” I referred to earlier) that SITS AT THAT LOCATION, and probably others, to call in the tow truck as soon as anyone parks there (sheesh, at least give us Memphians a break and not have someone constantly there to rat us out and essentially steal our money) and on top of that, the man said “this is what I do when I am not in uniform” which I assume means that he may be an officer. Nice going officer! It’s almost as if you are running a “legal robbery” holding cars for ransom ($155.00 cash to be exact if only left there for 1 day). Now that I have explained that…..here’s where it gets VERY tricky.My boyfriend, again please put the emphasis on BOYFRIEND, went to pick up the car….but guess what….that was not HIS car. That was MY car. Please tell me that the people who you have working for you (directing this towards White’s Towing Company) are not completely incompetent that literally ANYONE with a Hyundai Elantra key can pick up a Hyundai Elantra in your lot without having their name on their license (that you did not even check) matching the name on that Elantra. Basically anyone with a brand of key can go and pick up that brand of car in your lot. Let me just ask you, if I were to have left work to pick up my car and given my license with the name that matched the name on my car….what in the world would you have done? Tell me that you gave my car to someone else? (who again, has absolutely no legal relationship to me) I almost believe I could sue you for giving MY car away to someone you could have had no idea that had a relationship, if any at all to me (the name on that specific car). So you’re welcome for the $155.00 DONATION from him to your company, Mr. White (which actually he deserves a refund for the lack of professionalism you and your employees seem to have). It is 100% OBVIOUS that your business is either hurting that bad for money, or you’re running a seemingly scamming operation that you have to have someone sitting outside these “tow zones” to immediately call in tow trucks as soon as someone parks there….and yes your incompetent employee admitted that to my boyfriend when he went to pick up my car illegally.

These guys are the worst. They take your car and do not tell you about any fees. Do not do ANY business with them. They will rip you off blind. If I could give them zero stars, I would.

Well, I guess their In Bed with everyone because the owner of the Marathon at James and Hollywood had him ILLEGALLY tow my car after I left it from 12am to 6am WITH the attendants permission. $155!!! There was no where for my to get a tire before 7am!!!

My vehicle was towed by this wrecker service, very professional and customer friendly. Office very close to dealerships and repair shops.

They take your car and expect you to DRIVE there to pay them an undisclosed inane amount of money IN CASH for the privilege of owning your car again which they had ZERO LEGAL RIGHT TO STEAL.

They are a scam and use there trucks to get people money they very rude on the phone.

Driver named freckles was a great help ask for him

Great service

They were very helpful after the wreck

Great service! Prompt, friendly and helpful!

Fast and friendly

Love that company

Very unprofessional and very much a joke.