I’ve used them for over two years now. I had two excellent teams. Both quit on me. The last one I wasn’t even informed of. Tried contacting my team and the conversation between us had been archived.Called to ask why and the very sweet rep couldn’t even tell me why.I’m supposed to get a new team sometime this week.In the meantime my grass is growing inches and looks awful🥺

Fast, reliable and professional service! My yard ALWAYS looks amazing every time and the app is so easy to use! You can cancel or reschedule any time and there is never any penalty for either! I highly recommend you at least try the service!

I did not even get to use a full service from this company. They give a 2 day window on when the crew is suppose to arrive which they cannot even make that. I was placed on schedule for yesterday and today, well no one shows up! I placed a call back to speak with a rep and she stated it looked like the guy that was suppose to come out did not go to any of his calls today. As a new customer, it left a horrible taste in my mouth. Why bother with a company who doesn’t call or give common courtesy to a NEW customer that something happens and no one will be out today. Yet they ask you to write a good review on Nextdoor to get $10-30 off?

Great. The new guy does excellent work and came back in under 24 hours to fix a missed patch

The people who showed up at house looked as if they were homeless people that had stolen their equipment. No one is bonded. It is a different person every time. They like to just mow the front yard and move on. They like to burn holes in the yard with trimmers. Their edging is atrocious.If I were to design a service that set people up to get their houses robbed, it would be this.

My grass was cut way too low. My lawn went from lush green to brown😳

I got tired of dealing with trying to find reliable lawn care service and found them from a Google search. Ive been using the service over a year now and its so easy and hassle free and my lawn crew does a great job every time. Will definitely recommend!!!

I got this service off of nextdoor neighbor.com. First time receiving this service. Horrible service! They don’t return phone calls, put you on hold for about an hour. The service they I received wasn’t definitely to my satisfaction! Not only did they do a horrible job, but they didn’t come back like promise. They left grass uncut, edging incomplete, and left gate open. Run, Run, Run 🏃🏽‍♀️ 🏃🏼‍♂️ 🏃🏼‍♂️ !!!!

The first service was fine everything was good but the crew never for the second. My mom, 2 aunts 4 sisters and 3 cousins started with them because of me now i told them to cancel their services and we are no longer using them for our lawn care. The communication with this company is terrible!!!!!! No one ever answered and in emails i just got different date changes but no one STILL never showed. My grass is ridiculously high and now i have to pay more. DO NOT USE THIS COMPANY!!!!!!!!!!!! They are NOT reliable AT ALL!!!!!! They lost a lot of customers just from my family alone... im glad i didn’t begin to tell friends “sign”...THIS IS RIDICULOUS!!! RUN RUN RUN

Easy to sign up, several of the lawn partners would reschedule then not show, also they would report that service was completed and service was never completed.

I hired LawnStarter to care for the lawn at my daughters house, Fall of 2020. They started off as champions. They were affordable, timely, and provided quality service. If I had written this review a few month months ago, it would have been 5 stars. However time showed me who this business is. I contacted them about leaf removal earlier this month, my experience changed. I was scheduled for a date, and that date would come a go and the leaves remained. On the day a crew did arrive, the bid for removal changed from $89.00 to over $200.00. I was told that a new crew would be assigned to me, and they would honor the original bid. Well, after a week of promises and failed appointments, we still have leaves. I called on more than one occasion and left my number for a return call. I would have appreciated a called; but it never came. As of the time of this writing I am disappointed and have lost confidence in Lawnstarters ability to do this job.In dont know what happened to them. They were great; but today they just make promises about work that doesnt happen. I am still rooting for them, and hope that they improve their business model. However, I am not longer a customer. I wish them well.

WARNING DO NOT USE THIS THIRD PARTY LAWN MOWING SERVICE. THEY RECRUIT LAWN MOWING BUSINESSES IN THE AREA AND I HAVE HAD 4 DIFFERENT ONES QUIT ON ME IN 2 MONTHS AND EVERYTHING IS DONE THROUGH AN APP (NOT VERY PERSONAL - IVE NEVER SPOKEN TO ANY OF THEM). IM STILL WAITING FOR SOMEONE TO MOW MY LAWN AND ITS BEEN 5 WEEKS! THE BUSINESSES GET TO DECIDE IF THEY WANT TO TAKE YOU ONE AS A CUSTOMER...SO IM STILL WAITING AND MY LAWN IS GETTING WORSE AND WORSE EVEN AFTER IVE CALLED SEVERAL TIMES....ALL THEY DO IS JUST APOLOGIZE...THATS NOT HELPING ME. IF I COULD FIND A LOCAL COMPANY IN THE MIDDLE OF THE SEASON I WOULD CANCEL THIS SERVICE. ALSO, THEY GIVE DISCOUNTS TO THEIR CUSTOMERS TO GIVE POSITIVE REVIEWS...SO BE WARNED. ITS NOT WHAT IT SEEMS.6/16/21 - In response to LawnStarter...Ive heard this before from your company.

The worst company weve ever hired. Absolutely do not recommend.

OMG this was nightmare...beyond unprofessional, credit card charged abusively, damages to the property. Be aware of this company!

Can’t reach anyone unless you’re a new customer. They do not respond on calls, callback it through the app. They contract horrible employees that are unreliable, do not show up, do a horrible job, do not communicate. I tried dealing with it a full year in hopes it would improve but never had a smooth visit with no issues. I gave them a try this year and its words. Assigning me to contractors that don’t even work for them anymore so I’m waiting. No response from contractor or lawnstarter for a couple weeks. After waiting on the phone for five hours due to not getting a callback And no response in the app, I finally acted like a new customer signing up and get immediate response so existing customers are screwed. Then they tell me the callbacks are taking several days because they have over 3000 messages to get to. Then find out the contractor I’ve been waiting on to cut my yard don’t even work with lawnstarter any more. I immediately canceled my service. I dealt with this a year and this year is starting off worse. DO NOT USE THEM!!

LawnStarter does fast, efficient, and quality work for us. We barely even notice Brandon is here before he is gone

Great service to us to help small businesses get work.

So far so good — this is my second cut. Both times they were on time and did a thorough job. Got charged an extra $20 for y’all grass which was no problem. Definitely didn’t mind paying the extra tall grass fee since the 1st cut was $19. Grass was definitely taller than it should have been so I deserved the xtra charge. Overall good quality, and good value. Looking forward to my next cut.

Somebody came out to cut my grass and broke my storm door glass he was not going to tell me . I caught them on my ring door bell. I can’t get in contact with LawnStarters to get my door fixed. I had to pick up the broken glass and cut my leg . If I don’t here from them soon . I will call a lawyer .

Dependable and my lawn always looks great!

They did not show up at the time that they said they would. My grass is very uneven. It looks like they cut it with their eyes closed. I would NOT recommend them to anyone. Extremely unprofessional.

Canceled this service due them changing my cutting frequency to weekly without my knowledge.

They did not fulfill their obligations of lawn service agreements. The service kept being delayed until the grass was 6-8 inches tall. When I contacted them about no shows, I did not want to be charged for Tall Grass fee I was advised I would HAVE TO CALL BACK after the mow to receive a credit.They were still looking for a crew to substitute the missing crew. No available lawn crews came.I fired this service, I was billed for 2 no show services. Now they want me to provide proof they didnt mow. Well Lawnstarter, I hired a local lawn service that came the day your crew said they arrived to mow. Liars and Fraud is you game! DO NOT DO BUSINESS WITH THIS COMPANY

Adrian works fast and professionally.

The crew that was sent to my house was professional and friendly. They were on time and did a fantastic job on my lawn. The Customer Service representatives were also able to answer all my questions and were also professional, courteous and friendly. This is a great service for people who need someone to mow the lawn and the cost and value are extraordinary!

This company was a hot mess. Never did lawn care on time and would frequently reschedule at the last minute. Crew was frequently reassignedand my lawn care was often performed late. My final straw was when they lied and said they couldnt cut my lawn due to not being able to get in my security gate...zinger is, I DO NOT LIVE IN A GATED COMMUNITY! They left and did not cut grass and rescheduled me for 2+ weeks later which would leave my yard overgrown. I resorted to having a neighbor cut my grass. Unacceptable. Would not recommend. At all..

Not quality work. 👎🏾

Always on time and does an amazing job

Always does a great Job

Almost andhour and 30 minutes Im holding no one came to the phone

Set up to have my lawn mowed, crew never showed, called and asked what’s up? They rescheduled a new “top-tier crew” who also never showed up. 11 days have gone by and they have yet to get a single task accomplished, I’m over it and called to officially break/cancel my contract.

They do a fine job with the yard but they took THREE payments out on one day for work, $47, $47, $49. Needless to say I will NEVER use the thieves ever again. I brought it to their attention and it was crickets.

Kyle and his crew come like clockwork every week!! If I ever have a question Kyle is always very quick to answer my messages. Highly highly recommend them.

The company is hit or miss. Ive only used them 3 times and only 1 company did a great job. Watch out tho certain mowing companies will wreck your yard (missed mowes spots, missed edged spots, huge chunks of yard if they dont think its your yard)

Lawn Starter is a great service. After two cuts they have arrived when they said they would. They promote good communication which is a big plus

They never show up. They kept changing my appointment.I an very unsatisfied. I dont think I will tell my friends and family

Great place to do business with. I highly recommend them.

I love the service they provide and the workers are very helpfull at letting you know what need to be done when your not around to judge there work. They will send you pictures of the property which I appreciate very much cuz I was not able to be there. And the business is very trustworthy.

This is his first cut on my law on my lawn and he really did good job. He neatly manicured, edge and cleaned the grass clippings. I hope he will come back to service it again.

Great communication by the Pros and perfect edging work. Great attention to detail with these guys.

Super convenient to use. It is nice being able to always have someone to contact, as well as having all transactions completed using the app. Work is done professionally and for a great price. Devin did a great job getting my lawn in shape for the summer.

Been using lawnstarter for about a year now. The team that mows my lawn always does a great job and tend to go the extra mile. Did a really good job trimming the shrubs in my front yard as well.

This is my first time using LawnStarter and my last time .They arrived on my property July 8th at 8:pm. It was already dark they finished at 8:30pm. I looked out my window at night to see if the grass was cut and it was.On Saturday the 11th my son came over to cut my hedges and he saw how they had chopped up my grass,no edging was done, I have a corner lot my son said that a riding now was used, which caused damage to my yard I filed a complaint but they refuse to acknowledge what happened to my yard.They were scheduled to come back and edge my yard that was rescheduled 2 times, now they want to give me $15 and not fix the problem.Who does business like this.I have filed a complaint with the BBB in Memphis.Waiting on a response.I am very disappointed with this company

Overall its good. You can have your flow of income definitely!! Job offers do come in everyday, most times all day. Gave 3 stars because not enough pay is offered on some jobs. You have some people that will lie about there yard an it be either overgrown or bigger the what was in the description. Now since you have to go through all kinds of stuff to get the right compensation for the job, they will cancel because they wants to pay what they was quoted at first. Lost customer, time, an gas. I feel Lawn Starter should explain to them before sending us to them. Some type of fee should be in place. Corner lots should always have an up charge because of all the edging that comes with it. FACTS!!!!!!

My Lawn Care provider Randell with Lawnstarter is GREAT 👍 He services my lawn well, is very professional and communicates in a timely manner! I would definitely recommend 👌

Very convenient service. Highly recommend.

Chadric has taken care of my lawn for a month. He is there on time and always does a great job! I was paying higher rates before and the guy always wanted more money and never showed up when he said he would. I really appreciate this LawnStarter. I do not have to worry about it any longer.

Fast and efficient! Whats not to love!

Horrible business! Don’t use them! The crew was supposed to be here four weeks ago and they kept rescheduling. They are NO GOOD!!! Scammers I say 🤬🤬🤬🤬🤬🤬🤬

I have had a great experience since I have been with lawnstarter, they are very dependable, and does a great job on my lawn each and every time.its one less thing that I have to worry about with the busy work schedule that I have. THANKS LAWNSTARTER 👍

Richard Barnes at LawnStarter is amazing!! Hes professional and if something comes up like inclement weather, he is quick to communicate.

Just singed up Monday night, yeah two days ago and all ready will be done with five new clients by the end of Wednesday the same week. More lined up for Thursday and Friday. I literally went to bed with six yards and woke up to ten. As well the messages are constantly pouring in. Best move Ive made💪🏾💪🏾💪🏾🤔

Great lawn care and so convenient. I like the fact that I have the same person caring for my lawn. Terrance does a great job.

You dont have to worry about your lawn through them.Price is bit higher than others

I have had issue after issue with my backyard not getting cut! Then when they say theyll come fix it, they never did. Definitely going with someone else for next season.

We have had a good experience with LawnStarter- Daniel our lawn guy and his brother do a great job!

I’m a fairly new customer and Robert has made me very happy with his work since I switched from another company. So far it has been great and I appreciate the promptness and just good work that’s being done.

Horribleeeee service be careful using them

Very expensive.

I am grateful I have found a reliable service that fits the budgeting of a working mom. Joseph has been excellent!

Its a different person every time it seems like, but so far all have done a great job!

Lawnstarter is a great platform. I like that they factor in long grass claims. As well as its optional for additional upsell work.

First time using them and I was terribly disappointed. $195 for cleanup service and I dont know what the hell they cleaned up because leaves were still present and weeds were still in the flower beds. They did a poor job on edging as well. To top it off I canceled my services only to find out that I was still obligated for 3 more cuts.

I am very pleased with this service a great and easy way to get lawn service !

DO NOT USE THIS SERVICE. THEY HIDE HOW TO CANCEL. THEY CUT MY YARD WITHOUT PERMISSION AND CHARGED MY ACCOUNT WITHOUT PERMISSION

Demi is a nice young lady. Sevice is great

Willie was great and was attentive to what I was specifically looking for. LawnStarter is the way to go.

Didnt call back never spoke to a real person

Great service and a decent price

No one showed again. Service was rescheduled 3 times by provider. I canceled the leaf removal.

They always show up and keep my yard looking great.

My yard looks amazing!

Odilio was professional and thorough