One word to say about this company and its employees (specifically Brenton W.)...AMAZING! From the beginning to the end of our project, we received nothing but great customer service from Brenton. We were provided quotes with detailed information upfront with no unexpected charges. The workers arrived and finished on time- which is normally a hard a thing for most companies but not for Direct Home Quote. Again, this is an amazing company to work with. If you are looking to have a roof repaired or a fence replaced, definitely give Brenton a call. You wont be disappointed with their work or the customer service.
Chris did a great job on our roof! This company’s knowledge & insight into the insurance process and specifications is far beyond anyone else I had inspect or house. They really have a passion for taking are of the homeowner and making sure they are made whole after a loss.
My wife and I had never worked with a contractor of any kind before Direct Home Quote. We didnt know what to expect when we filled out the online quote. It seemed a little to easy to be true? Chris contacted us right away for an appointment, and we had roofers out the following week. It was extremely easy to do, and almost freaky how fast they were. The guys knocked out our roof in 1 day! Professional, direct, and great to work with. I love how progressive their online platform is too. Who else in town can say they are as forward thinking for their site as Direct Home Quote? Thanks for the fantastic work! Hopefully we dont have a lot of home needs in the future, but Ill be using Direct Home Quote from now on as my one stop shop with all my needs.
So Ive bought several rental properties from different turnkey companies here in Memphis. With rentals at some point we have to replace flooring, paint the house, repair siding, etc. after a tenant moves out. Well a few of my properties are getting on the older side after owning them 12+ years and one was due for a new roof.As usual our property management company wanted to send their guys out and bid the job. Okay fine, at the time I was in Tampa for the winter and couldnt be there to meet with different contractors anyways. I got the bid back from our property management company and felt like it was a little high. I know they usually mark things up a little so I started shopping around for a few more estimates. I was referred to Direct Home Quote from another investor friend of mine who after having his personal houses roof replaced was singing their praises.I know with contractors you can really be hit or miss on the quality and responsiveness, but with a good referral I decided to at least give them a shot. I went onto their website and ordered a quote. Within 2 hours I had an itemized bid back in my email that was $1,256 cheaper than what my own property management company was going to charge!!I went ahead and gave them the job. Im a big fan of their system, between getting a fast quote, I was able to pay the deposit and schedule the work right from my email. Chris (the owner) was great with his follow up and communication while I was down in Florida. He was even kind enough to send me before and after photos of the job so I know it was completed properly and the yard was cleanup.In my opinion, you probably arent going to find a better roofing company. Even though I was out of town when the work needed to get done, with the communication I received and the transparency in the bid and pricing, I felt comfortable when them the entire process.
Brenton with direct Home quote was great! He was very patient with us and worked with us on when we wanted to schedule everything based on our pay periods at work. He was not a pushy sales person and sent pictures immediately following the completion of the work.
I just bought my first house about a year ago and have been dreading the day Id have to do a major repair. I knew Id have to replace my roof relatively soon since it was the original, but didnt realize it would be soo soon after buying it.I ended up finding these guys on Google and figured it would be worth having them give me a quote since I could get it online and wouldnt have to wait around because I had to go back into work. Seriously though, out of everyone I dealt with, THEY WERE BY FAR the easiest time I had. Several other contractors showed up late, took a few days to get me a quote back, or were pushy and tried to sell me stuff I didnt need or want.With Direct Home Quote, I literally just ordered a quote on their website and within 3 HOURS I had a quote back and didnt have to meet with anyone!As far as price, they were a little cheaper than the other roofing companies but not enough to write home about. I was able to get my roof installed within a few days and havent had any leaks since, even with the big storms that just came through!Overall I am happy and would definitely use them again. If you guys actually read this, please add more services.
This company did a terrible job on my roof!!! My ceiling was leaking in my guest bathroom and my master bedroom after the job was done.Chris sends his workers to my home on a Saturday morning to my understanding to cover it up since it was still raining outside. I was in my home and his workers starts tearing the roof off in the rain !!! Who does that?? !!! Left nails all in my yard, list can go on and on!!! I was not a happy client to say the least. Going back and forth with Chris about having someone to fix my bathroom on his terms, but as the client it was unsatisfactory to me. So Chris didn’t like my attitude, so he felt the need to GOOGLE MYSELF AND MY HUSBAND LOL. Well the funny part is he actually contacted my step-sons mom on Facebook asking about a couple that took her to court in 2012... wow is all I can say!! Pretty sad CHRIS!!!Chris also threatened MY HUSBAND AND I IN AN EMAIL, because he didnt like my attitude because of his poor work!!!! Please never hire this company!! Do your research, wish we would of!!!Well CHRIS IF YOU WOULD OF DID YOUR JOB RIGHT THE FIRST TIME .... there would of been no issues!! But contacting my steps sons mom on faceback at 1221am ...... maybe you need to look at yourself......... not deflect onto PAYING CUSTOMERS !!! Oh and I do have a screen shot of it!!!! So sad!!
We contacted this company about cleaning our gutters in order to prepare our home for inspection to close. This was one of the final things left that the inspector and appraiser had for us to do in order for the buyer to close on our home. The company came out and cleaned our gutters on Monday because we needed them to come out on that date due to the inspection by the inspector due on Tuesday. The job was completed and they began to reach out to us for payment before the inspection was even over. Not over 2 days passed and we were contacted constantly by Chris Harkins of Direct Home Quote who was referred by Channing Shaw of Kaizen Realty. The closing process was very unorganized and the inspector and buyer came back with last minute demands and we were against the clock to get these matters taken care of along with numerous other things without a lot of guidance from our real estate agent and others. We closed on Wednesday and the Real Estate Agent and Chris Harkins had already built in his payment into the cost without informing my wife and I and he called all day until up to closing so he could have possibly been paid twice and we would not have known it. This was totally unprofessional and untrustworthy and he and the Real Estate Agent did this without our consent. Closing and buying on a home sale is a very stressful time and I can say that it was even more stressful dealing with them doing the process. Unethical people should be avoided at all cost if communication is not there. I would not refer this company to anyone
Direct Home Quote is top notch, couldnt recommend them more!