The guys over at Steves Tire & Auto were so helpful when I had an issue with my car. They helped solve my problem and were beyond professional when explaining what had happened. Ill continue going to them from here on out!

I never got to the place and they take a long time to check out vehicles .

Steves Tire & Auto is the most professional, considerate, accomadating, and friendly business in their space. Too many times in the past, we have been price gouged, sold services that werent needed, or made to wait hours even though being on time for a scheduled maintenance appointment.Highly recommend!

Repaired my car as needed. Always full. Great shop.

I took my 2003 Mazda Protege LX in to have the water pump and belts replaced. Very clean, professional, and well maintained mechanic’s shop. After my belts were replaced under the hood of my car, I had some problems with high pitched whining sounds. Steve and his Customer Service Manager took care of the issue with the belts stretching, and fine tuned the problem. Thank you 🙏🏻, Steve and God bless you and keep you, good sir.

Always a great and helpful experience! They never try to sell you something you dont need! Quick in and out too!

Great service. Honest.

I had a nail in my tire & was on the way to the place where I got the tires. On the way, my tire blew out. Steve’s was the closest tire store to me . They told me I needed a new tire. I said I would just put on the spare & get it to the other place. Steve’s Auto and Tire put the spare on free of charge. I will recommend them in the future for their good customer service!

My boys and I were traveling through Memphis when the tire got flat. I managed to get air in it, then made a call to Steve tires. The gentleman Travis was courteous and understanding that it was an emergency. He made sure our tire was taken care of as soon as we arrived. Our wait for the patch was within 30 minutes and the price was reasonable.I appreciate their professionalism and exceptional customer service to us visitors! It made our road trip a breeze instead of a hassle, which we give our gratitude.Thank you fellas at Steve Auto & Tires👍👍👍L.Crawford from Buckeye Country

Ive got to preface this by saying that I havent received anything but excellent customer service from this place.However, my experiences there have taught me that you should take what you think a service will cost and double it. If they have to order parts you can safely triple it.Service is great but youve gotta be able to afford it.

Knowledgeable and hard working mechanics. Great service!

Excellent service, prompt and efficient. My car is running great. The manager, Jake, was honest and reasonable and the staff is top-notch. 5 stars.

Very pleased with repairs and maintenance provided on my 2000 4Runner. Jake is very professional and honest. I was kept informed at all stages of work until completion.

Professional service. Reasonable rate . Efficient.

I have known the Manager, Jake Christian, of the East Memphis Store for approximately 15 years. Due to his recommendation, I tried your shop for multiple items on my daughter’s car.I, as well as my husband, were extremely pleased with the diagnosis, communication, and subsequent repairs.We will certainly recommend your shop to others and you now have a loyal customer.Sincerely,Pamela J Greenwood

Meh. They did a pre-purchase diag for free, so I figured I’d let them do the work they diagnosed. I had a window regulator go out, so they fixed that, but the part they put in failed a couple weeks later so I had to go back again. Fortunately they honored their warranty so they fixed it again, but this time they stole the hand sanitizer out of my car. I get that there’s coronavirus going around, but come on... They also conned me into a tune up that was $700 and did nothing to fix my acceleration lag. I found out later from a friend in the auto business that the “fuel induction kit” they said would help with the lag is a common scam auto shops sell that does nothing to improve engine performance.

Very knowledgeable friendly service. All charges known up front with an estimate of time for the labor. Theyve even taken steps to save me money on parts replacements.

Astronomically overpriced labor. They saw I was from out of state and a student-athlete at the University of Memphis and knew it was an opportunity to take advantage. Extremely bad communication with me. I found three other shops that would charge half the price of what they charged me, but they already started beginning work on the car. Do your research on how long it takes a certified mechanic to fix parts because I do not understand how it takes over 5 hours to replace a radiator. I knew it was going to be a nightmare when I first took my car in and while I was waiting a customer was very unhappy and upset with the price he had to pay. The guy working behind the desk says our business does not take advantage of our customers. As I have experienced first hand that is straight lie. THIS PLACE IS A GRIEVOUS BUSINESS. I 100% recommend any other place besides here.

THE most trustworthy and honest place in Memphis. The only place Ill go to get an accurate and helpful assessment of my vehicle. Have used this place for the past few years and have been nothing but satisfied with customer service and diagnostics. Highly recommended!

Between the East Memphis and Midtown locations, I’ve had four vehicles serviced or repaired at Steve’s Tire and Auto. The service was outstanding and pricing very fair.I highly recommend this shop for routine maintenance, diagnostics and advanced repairs.

They open at 7:30 (a plus), and extremely friendly (for being that early). Comparative pricing for a synthetic oil change and filter. The biggest thing for me was they quick to get me on and out so I could get on with my day.

Knowledgeable service at reasonable pricesemployee at desk (Mike) was very helpful and seemed to understand what my problem was just by my describing the issue i was having. Answered many questions for me very friendly and courteous. I thought the cost was very fair and they are wonderful about providing you with a ride to work, when dropping your vehicle off. I have been using Steves (at both locations) for a good many years now, and always feel i am being dealt with honestly. This is of premium importance to me.Vehicle: GMC Safari Service Date: 08/14/2015

Super friendly and very straight forward and helpful. My oil change only took a short amount of time. Very reasonable pricing.

Helpful and nice even to customers with a complete lack of knowledge about vehicles. I could have spent a lot of money but they were honest and gave me the best option which ended up being cheaper. They will not rip you off.

This isnt a full service auto shop just a bunch of beginners.my mom took her car here because it was missing so they just said well try a tune up. Did the tune up and still missing. So the mechanic or owner whoever he was figured since the check engine light is on he couldnt figure it out. Im thinking to my self even a check engine light wont pinpoint a misfire and if you call yourself a mechanic you should be able to diagnose something as simple as a car missing and not even a hard miss a moderate misfire. I dont know if he was trying to save us money or really dont want to deal with it. I tell you this city is a racist city and it shows from the government down to the tire shop. I wouldnt recommend this place on your last tire in front of the building

Steves Tire is righteous. Straight up righteous. I could say it a dozen different ways and tell the tale, but you just have your own experience. You have had it bad, I bet, but when you get it good, it makes up for all the bad, bro. Get to it! Get your Steve on! Go!

Took my wife’s car to Steve’s on Poplar Avenue, Memphis to diagnose a problem with the heater not working. They recommended a flush of the cooling system as well as the heater core to determine the problem. This was 2 days after I dropped the car off...due to the backup of vehicles ahead of me. About 3 days later, they finally called me back with an update. The main reason I was told it took so long was they were backed up with work. However, the main reason I was told was the misplacement of my car key. I was asked if I could drop off another one so they could finish the work. So, I did as requested and was promised they would find the missing key & remote. Another day or two goes by and I get a call that the work is complete. The bill is $200 + tax for the system & core flush. The missing key was not found though. I checked back for months and the key was never found. I was told repeatedly “we owe you a key”. The manager just sort of laughed it off saying each time, “I can’t believe that happened...I’m sure it will turn up one of these days”. A few weeks ago, I took the car for an oil change at a business close to where I now live. They checked the coolant and said it was thick, dirty, and looked like it hadn’t been flushed & changed in years. This was about 10 months after having the car at Steve’s for over a week. I can only believe now that nothing was done at all to my car while it was at Steve’s Auto Repair...nothing but lose my car key & remote. Needless to say, I will never go back. I’m still waiting on the call that my lost key has been found, lol. Replacement keys are not inexpensive nowadays.

They will try to get you for every penny you have. I took my car to the family mechanic and was told they were trying to get an extra 800-1000 from me. Go somewhere that isn’t just trying to make money!!

I went there for a tire rotation and balance. I should have been in and out in less than an hour. They took up nearly 3 hrs of my time. They were poking around, looking for things to fix. I know my truck needs some work and explained this to their service writer. They might have gotten some more work from me later if they would have just done what I wanted and sent me on my way. The bill was slightly higher than what I was quoted, too. I do most of my own work, but need a place to buy tires and batteries close to home. The Sears service center used to be my go to place for this, they are closed now. I guess I will use them again, but will be looking for something better

One of the best mechanic shops Ive been to in Memphis Tennessee. Do not sell you services you dont need. They shoot straight and do good work fast. I Would recommend to anyone. Cant speak for the midtown location, but the East location staff are professional and friendly.

Staff and services were absolutely amazing! They not only repaired my brakes and replaced all 4 tires in an incredibly timely manner but made me feel very welcome and reassured! Highly recommended!

Best car service company in Memphis! I called on in one day after having a bad experience with Sears and Steve and his Team made my day. I took my car in at the open of business Tuesday morning and it was fix while I was a work and ready for my boyfriend to pick up. The staff is very nice and attentive! I will definitely be a returning customer! Thank you Steves Tire and Auto Team!!!

Best tire repair in Memphis! I called Brian at 5:00pm on a Thursday night, he had a tire ordered and put on first thing Friday morning. I waited MAYBE 10 minutes for them to help me, fix my tire and walked out the door! Very nice people and were so quick to help! Will definitely be a returning customer! Thank you Steves Tire Team!!!

Friendly and professional staff, dropped off my car there in the morning by 10 for oil change and brake inspection and alignment and went straight to work on foot cross the street within, took just 5 mins in and out. everything was done by 3. Picked it up and It performs just like new again. Great establishment.

Excellent service and quality work. The waiting room is spotless and comfortable. Our family thinks Steves is the best auto repair in Memphis. You will not be disappointed.

We had to have our car towed here a couple weeks ago after it broke down on the way into Memphis. They called us first thing Saturday morning to figure out what problems we had. After hearing the extent of damage we ended up trading in the vehicle. But had a great experience with the staff here and would recommend any day.

Had such a good experience that I took second car in last week. Mike was honest and did not talk down to me (a woman) as I have experienced at other repair shops. Work was done as promised and the price was fair. Will be using them in the future.

I came in from out of town and picked up a large screw in my tire. The guys took care of it and sent me on my way in great time. Great place that cares about people!

Team Austin & Tommy !!I just stopped in to address an issue my coworkers discovered with my tire. I left work :30 mins early b/c I anticipated having a wait on this cold ❄☔🌧 Cold Rainy day. Looked up Steves as the closest to me and BAM!! No wait AT ALL. Yes maam, they said... just pull up to the first bay. After addressing the tire in question (checking the recommended pressure by reading the inside of my door) he told me he was going to check them all and did. All this in less than 5 mins. Yet not rushing me off. Tommy asked If there was anything else he could do. SERVICE!! Yes, sounds simple but in this Me First.. rush.. rush... rush world, I always appreciate and try to acknowledge that southern charm and hospitality thats become so rare.If you want good quality service go to Steves Tire & Auto on Poplar.#TeamAustin&Tommy!!Thank you gentlemen 😊😊

After a 3000+ mile road trip, we were only 3 hours from home and i waked out to a flat tire. I swapped in the spare and drove to Steves on a Saturday. They plugged and swapped in about 10 minutes, advised me not to rotate that tire to the front, and sent me on my merry way. These are the mechanics you hope to get and never do at the bigger places. Save yourself trouble and visit Steves. Theyre good people.

The guys at Poplar and Colonial are really good at talking through any issues and laying out what needs to happen now and what can wait. Always helpful and dont put any pressure on you.

Great customer service. Mike & Eddie are great to work with.. Will definitely be back again!

Good people still exist in this cold world.I had a flat tire, and ended up at the BP across the street from Steves auto, so I called and explained to Eddy my situation, and that I couldnt make it across to them, so he came right over to the BP where I was and assisted me, he had to leave and get a bigger jack for my truck, he came right back with Jacob, finished the job and told me to come across so he could put some air in my spare tire, these guys were quick, super friendly, and very helpful, and I didnt pay a dime, I offered but my offer was denied, thanks Eddy and Jacob for everything yall saved my day!!!

Shuttle service made this business very convenient to use. They could have sold me a new tire or tires, but simply fixed the nail puncture in the current tire. Will use again next time.

I was about to head out on a week long vacation and discovered the morning of that I had a leaking 5th tire and a flat PSR tire. I had never been to Steves but read stellar reviews on Google...made a phone call and they worked to get me in that same morning. All in all, I was in a total of 1.5 hours. They fixed my leak in the 5th tire, fixed my PSR tire, and took it upon themselves to move the correct tire back and replace the 5th in the undercarriage. Couldnt have been more surprised with my service and costs! I will definitely take my cars here moving forward.

Great service! Mentioned I had a slight vibration on a tire at 70mph and was contacted by email with in five minutes and phone with in 30 to schedule to bring it in and fix it. Thanks!!!

Ive been going to Steves for about 2 years now. Started going originally to the midtown store, where Mike worked at until he was transfered to the east location, which is where I go to now. Mike is very kind and genuinely cares about his customers and their cars. Great people and great service along with prestine work, makes this place the best automotive shop in the Memphis area.

The staff here makes you feel comfortable and confident that you are getting the best service at a fair price.

I hit a bad spot in the road and instantly knew something wasnt right. Had my car towed to them, on a busy day. They said it would be a few hours before they could get to it to even look at it. It was 4pm by the time they were able to get to it and tell me what was wrong. Broken front axle cv joint. To my surprise, they said it could be fixed same day. And by 530pm, closing time, I had the keys in my hand and my car was fixed! Only once have they had to keep my car over night. And they offered me a ride home and back to the shop the next day to pick up my car! Fast and friendly service every time I bring my car to them!

Truly good people who are extremely helpful and knowledgeable. Best service Ive had in Memphis!

Our Granddaughter was having an issue with her car a long way from home, you came highly recommended, did a great job, at a reasonable price, professional staff, Thank You!

The only true place you can get your car fixed right.

Excellent service and great mechanics!

We brought our truck here to have our breaks serviced, as we were having problems with them. We were charged nearly 600.00 they said our problem was in the rear but that they checked everything on the entire break system and it all was good now front and back. Upon leaving the shop we heard a grinding in our front breaks at a few stops. Assuming maybe they oiled it up and the sound will go away we brought it home. It did not go away infact over the next two days the sound grew more terrible. This problem and even the signs for the problem are not even what we started out with our entire break system should have been fine and were not at all. When we called back they were extremely rude and defensive, aggressive even. Hollering at us well then why didnt you turn around and bring it straight back when you left if something was wrong. Well Steves auto, sorry we tried to give yall the benefit of the doubt and have faith the job was done correctly we contacted you as soon as the problem became more evident and my husband had time from his busy work schedule. Needless to say we are trying to decide wich day my son will miss school this week so we can go spend 200.00 more with pep boys. Till then I have no choice but to drive slow and continue to get my son to and from school untill payday.

Honest and efficient. I would highly recommend Steves!

Great customer service, quick and quality work. 1st time going,but it wont be my last!

Didnt actually do what they said they did. But sure charged me for it. 😂 Stay away.

Very attentive staff and great service!

They are excellent and professional.

Great service, nice people

They cant seem to keep my check engine light from coming on.

Good service.

Best place in town!

Great customer service

Fast and professional!

Great, honest service

Best service in Memphis