A great company- they provide top-notch service and are very kind people.
There service is decent, nothing great, but worth more then 2 stars. My review is basically to inform those running smaller businesses to avoid. We went into a 3 year contract and about 1/2 way through, there rates of about $900 a month or so were just to much and we were able to find another company do the same exact thing for $300 a month. I had to make some sort of cuts, otherwise stand to lay off someone. Now granted, I did go into a contract, but felt my offer of $3,000 to break the contract was fair. They disagreed. That was what we could afford. Also, we had a 3rd party service of cloud storage with them and when we returned their firewall, without even giving us the option to transfer over to us and start paying direct, they shut it down. About 20,000 files we lost access, causing us to lose customers. So not only could I not afford their service any more, they really stuck it to me by cutting out our cloud storage. This is probably a good service for a higher income company, but for a 5 person company, if times get tough, they will make it tougher on you for sure.
We have been working with ProTech for a little over three years and absolutely love them. They are always very responsive when we have problems or concerns. We know the staff on a very personal level and trust them with our network. We were just recently hit with a virus and they were able to save our data and got us back up and working quickly. We would definitely recommend ProTech to anyone looking for someone to help them with their IT stuff.
Ty and his team have gone above and beyond with our office numerous times. We have tried other companies in the past and have never been as satisfied as we have been with this company. They are fast and efficient.
This is a grt placement service to wrk for