My agent is Valerie. I got lucky the day I decided to check out State Farm. This woman is AMAZING. I switched my car insurance and was very happy. Then I bought my 1st home. I had zero knowledge of what to do. No worries, Valerie was there. Do you need insurance info for retirement? Valerie. Honestly, just go talk to her. She will know what you need and find you the very best deal. And as a side note, she is funny and personable as well. A win win.

Octavia was attentive and friendly. She informed me of available coverage from state farm and really captivated my interest. Unfortunately, my current coverage was adequate so I chose to keep it. However, her follow u phone call almost convinced me to switch.

Octavia was great! She was very professional and very very patience! She took the time to help me understand my policy. I would give her 10 stars if I could!

Ive done business with the Kathy Thurmond-Edwards State Farm Agency for years now. These employees are kind, considerate, and comforting any time Ive ever needed them. Thier dedication to customers is second to none!! Its not just a job, they really do care.

I had the pleasure of speaking with agent Octavia Cater. She had all of my questions answered with great professionalism and I highly recommend her to anyone needing help in the insurance department....👍🏿

Lacee Wilson has been extremely helpful with my search for insurance. She was very knowledgeable about the car insurance, renters insurance, and the umbrella policy which made it easy on my part.

Octavia is an absolute pleasure to work with. She was very patient with all of my questions and had all of the answer. Thank you Octavia for all of your help.

Thank you so much for your wonderful serviceOctavia @ state farm

Since switching to State Farm a couple of years ago after an unsatisfactory experience with another insurance company, I have been pleased and impressed with the level of customer service, as well as the insurance solutions that my agent’s office has provided. I had a recent change of insurance needs and I was presented with a money-saving option that I had not even considered. I greatly appreciate being treated with courtesy, respect, and concern for my family’s finances. State Farm has my loyalty!

Kathy Thurmond-Edwards is absolutely the best State Farm rep ever. We have been with her agency for 20 years: auto, homeowners, IRA, life. She and her personable staff take great care of us. We love being her clients.

Everyone that we have met from Kathys office has been super friendly and welcoming. Valerie assisted me with the transfer of our policies to their office. She worked quickly and efficiently to gather all of our information, asked all the right questions, gave us some pointers, and kept us in the loop at every turn. I never once had to follow up with her, as she was always responding long before I expected her to. She truly made this part of our transition to Memphis stress-free. If only every other facet of this move would have gone as smoothly.... LOL 😄 So grateful for this office!

I cant say enough about the level of service you get from Kathy Thurmond. Weve had her as our insurance agent for over 20 years, and she is always ready to answer our call for help, whether its due to a car accident or a covered problem with our house. All I had to do today was send her an inquiry on her website to see if a flood in our laundry was covered. Before I knew it, a contractor was calling to set up a time to come today and mitigate the damage. She immediately takes care of any problem and lets you know right away if she can help. Ive had dealings with other State Farm agents who arent quite as helpful, and she is the standard I will hold any other agent to. She is the epitome of like a good neighbor, State Farm is there. I cant say enough about how she has helped us with our house and car insurance needs. Shes the greatest.

These folks are fantastic. We have been with Kathy for years. Kathy, Valerie, Amber, and a host of others in her office have treated us with incredible kindness in several difficult situations, and their level of competence allows us to trust them when they make suggestions to us. In several instances, they have helped us navigate our own policies and helped us discover benefits that had a significant impact upon our lives. They have been honest with us and have helped us find the right policies for the right seasons of our lives. They do not attempt to sell us policies that we dont need, but theyve shared policies that might be advantageous to us-and they were!From cracked windshields to helping us maintain policies while we lived overseas, they have made us feel like we were part of their families. They remember and ask us about details about our lives that have nothing to do with insurance!I trust them so much that if Kathy and her team went into the used car business, Id buy a car from them without even seeing it!If you are looking for a place for insurance that will treat you well, not try to oversell you, and see you as a person and not a policy, please call Kathy and her team.

Kathy Thurman Edwards is a real jewel in the Tri State area, meeting with Kathy is akin to spending time with a trusted and well respected member of our Family, we sincerely appreciate her wise counsel and she takes the time necessary in order to address your families needs. To put it simply, Kathy gives more than she takes.Ava & Joseph Kyles

Excellent service!

I love Statefarm! I’ve had car/renal insurance with them for years and only have positive things to say. Morgan is great and has really helped advise and make sure I thoroughly understand my insurance policy and what exactly I’m paying for while suggesting ways to improve my coverage.

Kathy and her team are top-notch for service and follow-through. Weve been covered my State Farm since 1975 and they have always come through when needed them. I highly recommend State Farm and the Kathy Thurmond-Edwards Team!

Valerie Meitzler has been my agent and friend for many years. She is the best! Always professional and available. Keeps me updated on rates and new opportunities. Would highly recommend Valerie to everyone.

Nicki Reed is an extremely reliable employee at Kathy Thurmond-Edwards State Farm. Her easy going professional approach saved me while I was at the DMV. I needed an additional proof of Tennessee residency so I could get a Real ID. Nicki faxed over my renters insurance policy. She always steps in to assist me without hesitation. I highly recommend her.

Valerie makes everything so easy...from claims, to sound recommendations when she knows I need to increase/change my coverage. She has been great to work with!

I have been with State Farm Kathys office for 25+ years. Valerie is my current rep that I work with who is great. She fills in the blanks before I can think about the next question. Keep up the great work...

I love this agency! Amber Ray always goes above and beyond for every need. Thank you for caring for us!

Love them! Always fell welcomed when I come in. Always someone there to greet you with a warm and kind smile. They also have cookies at the front door which is the way to my heart.

The level of support and care that is taken with Kathys clients is unparalleled. I never feel like Im being sold to or asked to add on anything that I dont need. If youre looking for an agent who doesnt give a rip about you and just wants your money, dont go to Kathy. However, if youre looking for an agent who is looking out for your best interests and truly cares about you, shes your gal. We love Kathy and have had nothing but wonderful experiences with her and her amazing team.

Morgan Hughes is AMAZING. She’s always there for me, whether i need a claim filed or just a question answered! She has turned me into a State Farm client for life!

ALWAYS A PLEASURE WORKING WITH VALERIE M.!!!!! SHE HAS GONE ABOVE AND BEYOND SINCE I JOINED THE STATE FARM TEAM OVER 10 YEARS AGO!!!!! BEST AGENT EVER!!!🥰

State Farm was there for us every step of the way when a tree fell on our house the last day of 2018. They handled & coordinated everything, and facilitated all the necessary repairs to run smoothly even on the eve of a holiday. Thank you & much appreciation to all who helped us when it was unexpectedly and desperately needed!

Nikki Reed has provided excellent service and has gone beyond anything I could have expected. I have recommended her to several people.

I have always had 10+ service from all agents at Kathy Thurmond-Edwards.If I was taken care of at all businesses that I deal with the way I am here I would have a smile on my face all the time!Morgan is my personal agent at this time.Morgan always takes the time to explain what I dont understand .GREAT JOB STATE FARM TEAM

Not only is Kathy & her staff some of the nicest people on the face of the earth, but they are professional, always kind and patient, quick to get answers - customer service oriented. Im going on nearly 20 years of EXCELLENCE for all of my home, car, and other insurances. WELL DONE. TEAM THURMOND-EDWARDS !!

Kathy has a terrific team! I love working with them and Valerie really knows her stuff!!

What a wonderful experience I just had with Kathy Thurmond-Edwards from State Farm. This has been a pretty recent transition to working with her and I couldnt be happier. We have the same appreciation for certain things in an insurance plan. This new agent was a great choice.

I LOVE KATHY THURMOND-EDWARDS AND HER STAFF. NICKI REED IS THE BEST!!!!! ALWAYS PROFESSIONAL, CARING, AND COURTEOUS!!!!

Always a fantastic experience working with Kathys team! Prompt call back, great rates!

Great staff and swift service. I would not choose anyone else for my vehicle insurance!!

Kathy Thurmond Edwards and State Farm are a great match! The team over on Brookhaven is absolutely amazing. They are really a great group of people. I would recommend them!

Morgan is the best! She always help me when I need to make adjustments to my policies or when I have questions about my coverage. If you need insurance, call Morgan!!!!!!!

Morgan is an absolute blast to work with and Ive never had a bad experience.

Kathy Thurmond-Edwards and the rest of her team over at State Farm were great with everything I presented to them. She is a really great person and you will definitely want someone like her on your side when in this market.

I love this agency. Kathy Thurmond-Edwards is really excellent, as well as the entire team. Especially Ashley. Together, they make up the perfect, ind, and informative group.

I heard about Kathy Thurmond-Edwards through a friend and I am so glad I took her advice and started receiving services here. When it comes to my money, I dont like to play games. Kathy protects you and I know that I can trust her with my livelihood.

We love Kathy Thurmond-Edwards from State Farm! I was very happy and excited to be able to introduce my daughter to her and her team. They are all very professional.

This agency is run with classy and caring individuals. Nicki Reed is the absolute best. Highly recommend visiting this agency!

I have been with Kathy for many years. It has been the best experience with an insurance company I could hope for. Kathy has been a great friend and insurance adviser.

We have both our Home and Car insurance with Kathy and have for years. We love her and her staff. They are always nice and friendly.

Cathy is an awesome insurance agent! She is passionate about what she does and it shows!

Today I went in to speak with Kathy Thurmond-Edwards. My experience today was aimed to handle my recently totaled car. This issue was completed and handled efficiently.

Ive referred some of clients to State Farm and have told them how happy I was with the coverage, pricing, and service. I also love Valerie Meitzler....shes the best.

The staff with Kathy Thurmond-Edwards and State Farm Insurance give five star services. Dana was awesome, and Nick was very helpful. Thanks.

Kathy Thurmond-Edwards State Farm Agency is the BEST !!! Everyone that works at the office is so nice and helpful . Kathy is a very caring professional that will meet your needs in every way possible.

Kathy Thurmond-Edwards is extremely helpful and professional. Best experience I have had from an insurer.

Great service with Kathy Thurmond-Edwards- State Farm Insurance Agent. Really helped. Most of all, very nice people.

Kathy is the best! She is very friendly and has a great staff too!

I have no criticisms for Kathy Thurmond-Edwards. Her office is sincerely run with excellence!

Kathy Thurmond-Edwards State Farm Agency is always so helpful! The staff is great and everyone is always so friendly.

I always love to deal with people I know and trust especially when it comes to money, my money! Thats why I have been with Kathy for years for all my insurance needs.

I have gotten my car broken into twice, and this group has taken care of me. I have enjoyed being part of their group.

Teresa Briggs exhibits excellent customer service.

Kathy is an excellent insurance agent. Her staff is great and she is always there to answer any questions I have.

Kathy Thurmond-Edwards is the best insurance agent ever! Thank you for everything that you do!

Kathy is the greatest. Love working with her and her staff.

I found Kathy Thurmond-Edwards State Farm office to be friendly, helpful & professional!

Kathy and her team are fantastic!

Kathys agency is the best!

Great people over at Kathy Thurmond-Edwards- State Farm Insurance Agent!

Kathy Thurmond-Edwards State Farm Agency encompasses a whole range of trust.