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The Maids
149 Main St, Medway, MA 02053, United States
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The Maids

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Ja
Review №1

Joanna and her team did a spectacular job. They were thorough, efficient and skilled. Excellent cleaning of all areas. They were interested in doing what I wanted done and took pride in their work. Thank you for a great effort!

Ol
Review №2

Merielyn and green team were amazing! Merielyn is professional, punctual and pay attention to details. Today was our first service with them and definitely will use them again for future cleaning service.

Au
Review №3

This is what I just cleaned off of a bureau and a chest not to mention my lamp shade. I even told them to clean it off please and they didnt. Sorry this site wont let me post pictures. Its to bad because they are disgusting! If anyone wants to see them let me know. They charged me 175.00 to do a small very small 1 bedroom apt. Oh plus their tip.

Na
Review №4

The team did an awesome job!!! Everything was thoroughly cleaned in and around and under. Thank you!

Ph
Review №5

I had a great experience with the silver team. I just came home as they were leaving super friendly team and i came home and my house looks so clean.

Da
Review №6

We have been working with The Maids since 2012 when we lived in CT. When we moved to MA in 2017, we were delighted to find The Maids of Medway and they have been cleaning our house monthly since December 2017. They have a system that works perfectly for our schedule as there is a team of 3-4 people that comes each month and they clean our house in less than an hour and a half (about 3700 sq ft). To someone who has not had The Maids of Medway clean their home, 1.5 hours or less may seem like a short amount of time given the size of the house but, the teams that clean for us are fantastic and more efficient than I could ever try to be given the level of attention to detail and effectiveness they achieve in that timeframe. They leave the house spotless, with no stone left unturned. It always smells amazing after they leave and there is just an overall sense of refreshment throughout the house.Merielyn and her Green team have been cleaning our house for the last few months consistently and have cleaned for us 4 other times before the last few months and they are excellent. They are hard working, very thorough, professional and courteous. Merielyn always make sure the job is done well and that we are happy with the cleaning, she is a pleasure to work with.Just a couple of additional shoutouts since I wasn’t good about doing the Google reviews in the past…prior to the Green team, the White team led by Karla cleaned our house for several months in a row and she was an awesome team leader – she was always friendly and upbeat and her team did an absolutely wonderful job cleaning – they were always fantastic to have here! Melinda and the Red team cleaned our house for 3 of the months and also deserve props for being a team who executes consistently well and who are not only super thorough with the cleaning but also are enthusiastic and just all-around great to work with.I would highly recommend The Maids of Medway to anyone looking for a cleaning service. They are consistent, reliable, trustworthy, friendly and have always been responsive and accommodating for any schedule changes we have needed over the last few years. You will not be disappointed with the level of service and thorough cleaning they provide. They have also recently added a nice enhancement to their service where you receive automated cleaning reminder texts with a link to your appointment info and even a real-time status of the team’s arrival time the day of the appointment. A+…thank you! :-)

De
Review №7

Don’t work here the main office takes two weeks of your time because they don’t mind grown dead beats provoking ppl every morning nobody wanna come into that especially if you have another job that’s better overall I hope the company gets shut down like I was told by my supervisor good luck.

Ch
Review №8

Merielyn and the green team were so awesome! They are so professional and nice.I am very satisfied with the quality of their work! Will continue to use this company.

Do
Review №9

The Green Team led by Merielyn does an excellent job cleaning my house every other week . They are friendly and thorough. I would highly recommend this service!

Ca
Review №10

Merielyn and the Green Team are THE BEST! Not only do they clean thoroughly & thoughtfully, but they are very pleasant to each other, to us and to our dogs; what a pleasure to have them here!!

Ma
Review №11

I have just had my 2nd cleaning. The 1st time 4 women came to do a deep cleaning. Well done! Today 3 women came to maintain clean and I am very satisfied with the job they did! Ive never used any housekeeping service before but illness has necessitated help for a while, but truly... I will likely continue to utilize this service; because, lets face it... life is too short!! Thank you ladies. I really appreciate your work!

Eq
Review №12

The Maids are really great. They are consistent, reliable, high quality house cleaners. It’s not just a superficial clean. My home is really clean. I also appreciate the peace of mind knowing I’m using an insured and bonded business.

Al
Review №13

Merielyn and the Green Team are wonderful. They are both friendly and professional and they do a great job cleaning our home.

ke
Review №14

My first time using a cleaning service and didn’t disappoint! Chris said the first/deep clean would restore my home to the day we moved in...he underestimated...my house has never been this clean! Johanna and her team were friendly, professional, thorough, efficient and meticulous! Highly recommend, looking forward to inviting them back into my home again!

Ma
Review №15

Have used The Maids cleaning service since we moved here 20 years ago. The Orange Team has been doing a wonderful job of keeping our house clean. We have always had dog/dogs and they get the dog hair out of the rugs and furniture! They are careful of our belongings and leave our house sparkling! The company is easy to work with for scheduling our cleaning times when we travel. The team concept works for our schedule. Cleaning takes about an hour and they call to let us know ahead of time when they will arrive. Each team member has an assigned task so each cleaning is very consistent. I especially like that the Orange Team leader, Renee is easy to communicate with and is always concerned that the team has done everything needed before they leave.

Ka
Review №16

The services provided are excellent and the team is always reliable. They are flexible and willing to go the extra mile. I love being able to come home to a spotless home!

Ka
Review №17

Merielyn and her team are always prompt, thorough, friendly and do a great job. Merielyn always asks if there is anything special I need addressed that day, and if there is something, it is always taken care of perfectly. I look forward to coming home to a consistently clean house on days that her team is here!

Sp
Review №18

The Maids are always thorough and respectful. It is amazing to feel like I have a professional company I can trust in my families home. We are just as happy with the customer service. Beyond everything else, they have been so understanding during difficult times when last minute changes were unavoidable. And we love the vibrant car and friendly people! They are the best.

Ka
Review №19

The Maids of Medway clean both our home and our office building. All of the workers are extremely polite, work hard and do an excellent job cleaning for us. Merilyn and the rest of the Green Team do a great job!

Co
Review №20

Weve had this company cleaning our house for years, we literally had to move my family to Arizona for medical treatment for my daughter for a few weeks, when we returned we let them know that we were back and ready to go back to our regular schedule. They told us that since we stopped for the medical treatment (our house was empty) that their charge would go up by over 30%.BEWARE!!!

Ch
Review №21

Absolutely amazing team of cleaners! I walked into a fresh smelling apartment that was free of any dust, a bathroom that was sparkling and rugs that were cleaned thoroughly including under the furniture! I will definitely be setting up a regular schedule for this team! Thank-you so much

An
Review №22

The Green Team did a fantastic job during my recent cleaning! My husband and I are getting our home ready to go on the market soon and I couldnt be more pleased with their efforts to make my home shine. In additional to the usual routine, they also took the time to clean my windows inside and out. What a difference it made!!!Merielyn always has a smile on her face and is eager to ensure the team is looking after those details that keep her customers happy. Thank you, Merielyn and Green Team!

Th
Review №23

My regular cleaning team (Orange) is friendly, thorough, and always on-time. They spot check each others work and ensure that my house gets as clean as possible in the time that is scheduled. They are wonderful with my children - so much so that my kids look forward to seeing them every few weeks. I would definitely recommend them for your home cleaning needs.

Th
Review №24

The Maids are always reliable. They are well organized and the cleaning service is always excellent. We have had them cleaning our home for 9 years with no issues. Over the years we have had varying teams and all provide great service. The orange team is currently our team and they are great!

Ap
Review №25

This cleaning was spectacular. The bathrooms (the part my husband and I are most picky about) were beautifully cleaned and the rest of the house to lovely. Wed love this team to come back again. Thank you so much.

La
Review №26

The Maids of Medway have made my life so much easier and my home so much more pleasant. And it couldnt be more convenient. When I arrive back home on cleaning day my house smells so fresh and the kitchen and bathrooms are sparkling clean. I love this service! And the price is so reasonable!

ja
Review №27

Everything is always clean and neat when the team leaves! The fancy fold on the toilet and Kleenex makes our house feel like a luxury hotel! Cant thank them enough, my favorite day is the day the Maids has been here.

Gr
Review №28

On 6/6/15 the Silver Team did a thorough cleaning job of my house from floors toand including the ceilings. Nothing was overlooked. The entire Team was polite,professional, and willing to tackle any job. I couldnt be more pleased.I really hit the Lotto with Stacey and the Silver Team !

Ch
Review №29

The Maids did a great job of cleaning our house. The bathrooms and kitchen were spotless, all the blinds were dusted, rugs and even the furniture were vacuumed. Floors looked great. The only complaint was they did not do a damp wipe around the frames of the doors and windows. However, they did not know I wanted that done and came back the next day to complete the work. I would definitely recommend them to anyone. We have had several companies in the past and this by far was the best cleaning all around.

Ju
Review №30

Our team does a thorough, excellent job. They are wonderful!

Ja
Review №31

Merielyn, heading the GREEN TEAM, works in a professional, cheerful manner. It is a pleasure to have her and her team cleaning our home each and every time our home is cleaned by The Maids! The team is efficient and pays attention to detail. Communication with The Maids is easy and they do a great job keeping me informed of schedule changes due to holidays, etc. We highly recommend THE MAIDs, and in particular the GREEN TEAM /Medway!

Me
Review №32

Merielyn and the Green team are great! They are always on time, extremely thorough and a pleasure to work with!

Lo
Review №33

This team was sent over a few days after the first team missed a few places on the first cleaning. This team was more detailed and even did more than requested (that the first team missed) and I would love to have them back each month! For some reason, I just felt like they cared a little more. I appreciate the service and care. Thank you Stacey and the Silver Team!

Li
Review №34

Awful company. They never show up when they promise. They are overpriced and the office staff is incredibly rude.

Ja
Review №35

The staff is always friendly and do a great job. The office is always helpful too. Highly recommend!

Wi
Review №36

WOW WOW WOW,I needed a cleaning badly, and the maids were able to book me within the date that I needed, the house was a complete mess, was unused for a great length of time. I spoke with Chris over the phone who was able to send his A team to the property, Merielyn, Amanda, Bethania, and Gabriela from the green team absolutely went above in beyond. I really wish I had some before photos, Every nook and cranny was clean, stains were removed, not a single dust or spider web in sight, and we had plenty of those especially in the finished basement. floors, counter-tops, bathrooms, sinks, showers, and the fridge, my oh my, it had mold from old expired food, and everything was spotless. The house was in better shape than when we first purchased it. I cannot thank the Maids enough for their service. I am so happy I called them and they were able to facilitate our needs. I never imagined it would be this clean. I let them in left for the day while they did their magic, and returned to the next day to a spotless, shiny, home Thank you ladies, and thank you maids of medway

Su
Review №37

Ive just had my home cleaned by The Maids because Im putting my home on the market.They sent over a team of four woman that came with everything they needed to make my home sparkle.Cleaning is not my favorite task and has never been. They made my house shine in ways Ive never seen. Considering taking the house off the market and keeping The Maids!

Le
Review №38

Orange team is excellent Renee is always friendly and has the team together!!

Mr
Review №39

THIS WAS A SURFACE CLEAN, NOT THE DEEP CLEAN THAT WAS PROMISED!!!!!!I was impressed with The Maids’ website and its guarantees, so I booked them to clean my house in preparation for a party of 40 people. For the price of $336 for 2 hours, I expected a detailed house. I asked The Maids to clean just 6 rooms that people would be in, and to forget about the bedrooms, laundry room, and downstairs space. For 6 rooms in 2 hours, and a price of $336, professional cleaners should do the best work possible; afterall, the website promises “an unmatched caliber of clean.” It was in no way at all “house cleaning that delivered perfection.”When I called and spoke to an employee regarding my dissatisfaction, she asked for pictures and said that we would come to an agreement that makes us both happy. She then retorted her compromise and said that they would only send another crew over because it’s what the website says. She couldn’t refund any money because the company would have lost money – she did not understand that I have lost money for a service that wasn’t delivered. There was dirt in the corners of the window sill – the receptionist told me this was because they spent a lot of time on the shower. The cabinets were HORRENDOUS with spillage and dirt – the receptionist told me this was because there was dim lighting.They came back to redo the cabinets and the corners of the window sill, but still did not scrub any floors. As soon as they left, I got on my hands and knees and did a thorough cleaning of the floor that I expected to be done while they were here.I will never go back.

Ro
Review №40

WOW! I havent seen this level of clean since I last visited Tokyo & Hakone. Im watching as theyre working and I cannot tell you how impressed I and my wife are with their work ethic and finished product. Im very impressed. Thank you!

Co
Review №41

They have a great team who cleans my house. They have a very pleasant, dedicated leader and his attitude reflects on the whole team. Ive been very pleased with their hard work.

St
Review №42

The Maids of Medway has a wonderful family oriented atmosphere. The professional cleaning services that they offer are top of the line. They always get every detail and go above and beyond expectations. If there is ever a day we need to reschedule, or if we have any questions or concerns, their wonderful office staff is always such a pleasure to speak with and very accomodating. We LOVE The Maids!

Di
Review №43

Merielyn and her team do an excellent job. I love that everything sparkles when they are done. Merielyn always asks if I’m happy with the job or have any special requests. Great team - honest, reliable and thoughtful. I highly recommend The Maids Medway especially Merielyn and the Green Team.

Bo
Review №44

The team that was here today is the same team that has been here for several years, (Gold Team, leader Roxana). They always do a good job. Things are always clean, tidy, and put back where they belong consistently. I am very pleased with the Gold team and Roxana. I hope they will be the team that comes here always. Last month it was a different team (Dont remember which one)for the first time in a very long time and they werent as good as the Gold team. Small things but noticeably not as good as the Gold team, (Spots on the floor, no replacement bags in the trash).

Ju
Review №45

I just had the maids clean my home and I have to say I am extremely pleased The girls in the office were so professional and friendly. The Team that came to do the cleaning left my home immaculate, I absolutely will continue will the weekly service and highly recommend The Maids

ca
Review №46

I have been a client of the Maids for years and years, and every week I look forward to the superb cleaning done by Merielyn, Bethania and Maria of the Green Team. Not only are they thorough, and attentive but they are consistently fabulous (not an easy thing to be on a regular basis). I particularly look forward to their courtesy, their good cheer and their kindness to our dogs. Not only are they nice to us but they are very nice with each other; a tone set by Merielyn and one which makes it a pleasure for them to be in my house.This is an update (in case my previous glowing report isnt enough...):Merielyn consistently runs her team (which is not always the same people) with kindness, efficiency, a stern eye for detail, and a sense of humor, which makes her, and the entire team, a delight to have in my home. Everything shines, everything sparkles, the dog hair has vanished (even from the difficult stair runner to which dog hair sticks like glue!). Merielyn is the consummate professional, who brings a fabulous work ethic; is thoughtful and accommodating of the customer, and very kind to our dogs. I couldnt ask for more!

Hi
Review №47

I am never let down by my team who has been coming to my home for a long time. They are very thorough, efficient, pleasant and know just how I like my home to look when they are finished cleaning.

op
Review №48

I have been using The Maids for many years and have been very happy with their professionalism and high quality work.

Ra
Review №49

Best day of the week is a maids of medway day. All teams have been great but love my white team!!

Di
Review №50

The Maids are attentive, efficient and thorough. I am always pleased with how clean and fresh my home is after my cleaning day.

La
Review №51

Such a great experience with them! My house looked better than it did the day I moved in!!!

Me
Review №52

For years this Maids franchise owner hired non-English speaking workers and paid them off the books at an hourly rate that was significantly below minimum wage. This Medway, MA franchise is owned by the same man who owns the The Maids franchise in Coventry, RI. One of the workers he tried to screw over reported him for underpaying her and the company tried to play it off as a payroll error. Just know that this guy had been paying people off the books and underpaying them for years and only stopped doing it when he got caught. It was no payroll error as he claimed. When you hire this particular franchise you are hiring a company owned by an incredibly greedy man who treats his workers like garbage. Its time the truth is told.

El
Review №53

The house is so clean! The staff is friendly and works hard to give us an excellent experience every time.

Re
Review №54

The maids are awesome!! Friendly and reliable!!

Sh
Review №55

The team are always timely, accommodating, polite and hardworking. They are responsive to feedback and unobtrusive.

Ro
Review №56

The Maids came to clean my property after a tenant moved out. I was primarily concerned with the bathroom as the tenant had let mold grow on the walls. I explained this when I booked the appointment and they said no problem. They showed up as expected and began cleaning. After about 90 minutes I returned and inspected the work. In the Bathroom they had cleaned the mold but only up to about five feet high. The entire bathroom had a dirt/mold ring on the walls and the shower above 6 high. I pointed this out and the cleaners said they couldnt scrub that high. I was astounded! Really, your going to leave a dirt ring on the walls!?! Later when the supervisor called it was the same thing. Sorry, we cant clean that high....Now I will have to clean the rest of the mold myself. Oh by the way they still charged me the full price.

Ch
Review №57

The Maids came out for cleaning for a reason and did all the things I have just been too exhausted to do and they really did a great job! I am so very grateful to have their help during this time!

lu
Review №58

Wonderfully clean house every time.

Re
Review №59

Wonderful & proficient every time!

He
Review №60

Two works: Quick & Clean

Ro
Review №61

The work is always well done

Ni
Review №62

They dont respond

Information
13 Photos
62 Comments
4.6 Rating
  • Address:149 Main St, Medway, MA 02053, United States
  • Site:http://themaidsmedway.com/
  • Phone:+1 508-533-4101
Categories
  • Carpet cleaning service
  • House cleaning service
  • Window cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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