I had such a good experience here. It was my first time here and Marie-Denise was so kind, patient, and helpful walking me through the process. I was given a money card, and the woman working behind the counter was sweet enough to activate it for me- she could have easily just pointed to the number and left it at that. When you are doing something new or going to a new place it can be intimidating but these ladies made it very easy and pleasant. I’ll definitely come back and I recommend this place to anyone. Much friendlier than the attitudes you get at the bank!
Excellent customer service Elida and Simone thank you Ill definitely come back again
I am always happy when I come here . Simone and Joyce have very great customer service.God bless you Simone, she is a great asset to the company. Always smiling.keep the good job up 👍👍
I always come here to cash my check Simone and Elida is always smiling I loved to come here I loved Simone thank you
The best customer service I’ve ever had I would give more then five stars thank you Marie Denise I’ll definitely come back again.
This was my first time at PLS and I came to cash a check and do a money order. Simone and Elida has offered great customer service and assisted me with my transaction. Simone explained to me about the money orders and the prepaid card services they have to offer. Conversation was well verse and I got to practice some of my Spanish and it was great, friendly and professional environment.
Very good customer service Simone and Elida
I love Wester Inion I love her she’s so nice Simone
The service was incredible! Very fast and efficient!
Marie-Denise was very welcoming, pleasant and helpful.
Simone and Elida excellent service good customer service
Went today to do some money orders and pay some bills, excellent service and fast. I would recommend this place to everybody. Thank you so much to the staff over there!
Kiara was amazing help very friendly. Always great service from everyone in there.
Exelent service Elida and simone very professional
Great, friendly staff, professional even when customers are rude
Jackeline have great customer service and greeted me as soon as I walked in with a smile!
Its a pleasure to there and see the same friendly and nice staff... Bianca always has a smile and gives you an excellent customer service.
What a perfect place to do business, every time I need help with something or have any questions I just need to go there. Good management.
I love Bianca and Jacky best customer service ever
Excellent customer service, the lady named Bianka is very professional and treat all the people great. Nice place :)
Never have problems processing commercial checks good fees and nice customer service I love you girls
THESE GIRLS HERE ARE SO FUNNY, THEY ALWAYS MAKE ME LAUGH AND GIVE ME GOOD SERVICE. AWESOME CUSTOMER SERVICE
Very helpful & kind!
Everyone is nice, is fast service 100% recommended
Always go there to do my western unions and I always receive a excellent service!!
Great customer service fast. Good environment 100% recommend nice girls
This girls are better than the other girls before. Nice customer service:)
Thanks Bianca for your great customer service shes very helpful and skilful...
Very professional, and Triparina was super nice and friendly as well. Great place 5 stars !!!
Triparna is the Best😂 nice customer service
Bianca she’s a good person I like her customer service 🥰🥰
The staff here was very professional and respectful will be coming back !
Good customer service never had any problem thanks for everything
Good service I didnt know they offered payable money orders untill the lady told me
VERY NICE PLACE, JACKELINE IS A VERY GOOD EMPLOYEE! VERY HELPFUL...
Ive never had a problem here I think staff is great very professional and
Good customer service Marie Danise good person
Its really a nice place, the employees are very friendly, funny and professional!
Theres 2 tellers, if youre lucky because its always at LEAST 15 minutes to cash the most simple check. Aside from the 80 degree plus temp, they dont offer antibacterial gel, soap, spray and want every customer to use the same chained pen they have infront of their window. Funny thing is, behind their windows, they have gloves, masks and purell. Worst customer service.
Quick and easy. Wish there was one in Worcester that is closer to home. Sr
Bianca is the best,sweet and beautiful attendant
Always a pleasure, and never any issues with processing business checks..
All of you ladies are great at your job
Idk i never had a hard time over there. They treated me pretty good.
Bianca was great, very funny and enthusiastic!!
WORST PLACE EVER. DO NOT GO THERE!! I called ahead of time to make sure I can cash a hand written business check. I live over an hour away I asked several times are you sure!! And I was assured I can cash it there. I drove there spent over 40 min inside only for them to tell me they can’t cash it. They told me to come back Monday so they can verify it. Which I can just cash at the bank at that point. DO NOT GO THERE. I READ BAD REVIEWS AND WENT ANYWAY!! STAY AWAY FROM THIS deceitful place!!
I have been to this place a few times and I must say every review is correct. I went in on a Sunday morning. The woman came out and didnt say hello just sat down. Without saying anything or barely looking at me she took my paperwork and took a personal phone call on her watch and spoke Spanish while making a business transaction. it took forever. She then gave me my paperwork back and I said to her that I thought it was very rude that she was taking a personal phone call while waiting on a customer. She just looked at me never ever saying anything. I wouldnt even give this place a 1.
Improve attendants that Ive met I leave the tip. 🙃
Good Customer service
The workers are always talking and slacking around while there is a long line of people always waiting for so long. Please stop this nonsense. We all have somewhere to be and we have to wait for almost an hour just so the workers can finish talking and laughing to get back to their work. I’m honestly so tired of this. Please review this with this place and do something about it.
Terrible, they have workers behind the teller doing absolutely nothing and yet they will have a line of 4-5 people waiting. They need to have a 15 minute limit on how long people can be at the teller. Some people are just getting simple money orders, while others are planning their whole life savings. It’s ridiculous
Excellent customer service provided by the tall Spanish girl Lorena fast service good communication and lovely person ⭐️⭐️⭐️⭐️⭐️
Get there around or before 3 youre all set.
Slowest workers i have ever seen in my life and Rude May I add as well ! And the mangers are right there with them! .. im opening up a bank account next week cause of them because I can’t deal with them No More! F”that! .. this place is about to lose business..time to get a New Crew ! Or time to re-train them!
I love you guys
I came at 11:55 pm and the shift supervisor rolled her eyes, moaned and groaned, and spoke in a very rude tone. They were still open, but she was almost about to refuse to serve me because in her words we are closing and if I help you my drawer will be over. I had to tell her if she didnt help me I would not be able to pay my rent and that could jeapordize my home. So whats more important your drawer being short because you decided to try and close up shop early or my landlord not getting his money and I risk losing my apartment. I know plenty of people who would love to have her job and will treat all customers the same regardless if they come 5 minutes before close or not. Im just saying...
Nice place I like it
Patient and nice. Never an issue becsuse i know the rules and policies. They dont close at 12 on the dot, always a little early but cant blame them for the crazies they have to deal with sometimes.
Terrible services second one i go in one day trying to look for services my card got stock in the atm the rude Esther vazques tell me i need to wait in a corner mind i waited already 30 min in the lane i ask her how longer she reply very rude i have all this ppl here and i work behind the glassthat not my problem really my card got stock on ur atm in ur store u telling thats not ur business .im sorry dont hired this ppl on urs stores it the second one i go n the services are terrible .
Great service nice
Very very very SLOW!!!! one person working the windiw.... the other person in the back office..6 people on line...on a FREAKEN SATURDAY afternoon!!!! BAD MANAGEMENT!!!
One star because eventually at the end of the insanely long and easily preventable wait, a very sad employee who makes it obvious they do not want to be there will begrudgingly get what you need done.
Worst experience I’ve ever had they had me get my wife and kids out of bed just because both our names were on the check and then tried to charge me a 5% fee when they advertise 1%+$1 yea right this place is a rip off to steal money out of your check for themselves
Good service
Good service
Good service
Great services
The worst people you can deal with. Very bad customer service!! Stay away
Good Service
Good service
Professional and good service ⭐⭐⭐⭐⭐
Terrible customer service I stopped by there on July 1st 2019 at around 10 a.m. to get a money order just so that I can save a post office fee but the one girl working went to the back of the store while there is a line of people waiting for 7-8 minutes until I just walked out and I went to the post office to buy it.
They are always polite
They provide what you need
The slowest service ever!
Terrible service
As advertised :)
Horrible
Very good service
Simone very good customer service
Very good customer service
A good service
I was very well attended, thank you very much.
Kiara and Bianca are the best of pls ♥ ️🙏
They are very good people and good service
Very good person bianka! All the girls are professionals.
Very good megusto lorens attention
I liked the attention of the princess
Good customer service
Marcella os the best
They are all wonderful