This place is legit. Prices are reasonable for excellent service. My Service Writer, Tristan was great and Ive had the great pleasure of working with my mechanic, Greg at a previous shop. I know that he is meticulous, efficient and with attention to detail. I met the owner when I dropped my Sven (Volvo) off & he is a super, swell guy too. Highly recommend.
Thanks to the guys at Dave’s. Brought my car in and they were able to get everything I needed done at just the right time. Wasn’t able to get one thing done because they needed to order the part but I’m sure to go back in the future to get it done. Thanks again for the fast professional service would recommend this shop to anyone with an imported vehicle.
Needed my BMW worked on, and they saved me... Their knowledge of my cars needs, and how I should handle it...
Great customer service! Have used for years. They have earned my trust. Honest, always prompt, friendly, and good at explaining repair options/plan.
So dependable and friendly! They take care of my babies.
I had a typical service performed at Daves and will definitely continue to have all maintenance and or repairs cCompleted there. Very professional, knowledgeable and honest... Thanks very happy...
I had a great experience here. Very helpful, knowledgable, friendly, and they even came and picked me up at home so I could pick up my car. The driver was great to talk to on our way to the shop. Kevin was very helpful and speedy with a time for me to get my car looked at.The guys even washed my car.They did not try and push any services that were not needed and I had a very good experience. I would definitely recommend this shop for anyone in need of good honest mechanics.Thank you Kevin and staff for treating me so good.Susanne Bagley
I highly recommend Daves Import Service!! Kevin, the owner and his team, goes above and beyond to provide exceptional customer service and never do you feel your being pressured into anything. They are honest and straight forward and they will even come and pick up your car in your driveway! Dont go anywhere else but Daves! Seriously!
One of the parts they replaced for me failed a few months after the repair. It was 30 minutes to closing on a Friday before a holiday weekend. I was sure I was going to be without a vehicle for several days, but they got me in, rushed the part delivery, and stayed a few minutes late to make to sure the issue was corrected promptly. They definitely showed that they know great customer service.
Always the best shop to go to if you want trustworthy, quality, and professional work.
Very detailed shop! Takes the time to explain what needs to be done and why.
Well, I went to this shop to give my old friend Kevin the business instead of the Honda dealership. I had an extended warranty through AAA. I was told they would cover all electronic and mechanical parts and labor. I told Josh I had a $100 deductible and that is all I was willing to pay. I told him exactly which part needed to be replaced and what the list price and the sale price was for the part online. I asked to speak with my friend and owner Kevin 3 different times and Josh never got him for me. I finally called back there to see what was going on with my car at 4 and they said it was done Josh told me in addition to the $100 deductible I would have to pay $35 for the part. The warranty would only pay the list price for the part. Daves Imports wanted a $35 mark up. I refused to pay more than the $100 and he finally said fine and are business relationship has ended.Again he would not get the owners to speak with me and I am not to return to his shop. They wanted $145 for the Honda part and including shipping I could have gotten part at Honda shop online for like $90. They still got paid over $300 to replace the stop/start button on a 2015 Honda Fit. I told them exactly what part needed to be replaced and they still did all the diagnostic stuff and charged the maximum amount they could charge and still tried to get more money out of me. What a bad experience and never getting to speak to the two owners who were there! Worst car experience ever!!!!!I was serious, but never lost my temper. I just stood up for not paying for more than I agreed at beginning. They also left a screwdriver indentation in my vinyl covering around the start/stop button.
Quality work and exceptional customer service!
Got the mysteries of my truck solved. And used good parts.
Daves Import Service has proven over the years that it is a trusted car repair shop. The qualified technicians at Daves are excellent. Dave is always ready to answer questions and explain the repair in a way that any one can understand. They fully stand behind their work and are always honest. I recommend Daves Imports without reservation.
They are friendly and professional and I feel they are honest about what my car needs each time. Id I decline a service they suggest, they dont get pushy or offended. And they are accurate about how long it will take.
Very friendly, knowledgeable and helpful. I decided to do a head gasket replacement on a Subaru. I had trouble getting it restarted once complete and was at my wits end so went by Daves to see what I should do. After talking to Dave he pointed out quickly a minor error I made and it resolved the issue. He was honest and helpful when he didnt have to be. An honest and mechanic for sure!
Dave, Jim and the rest of their staff are welcoming and professional, always. They have taken care of our fleet of vehicles for years, and we couldn’t be happier. If you need fleet vehicles maintained, if you are looming for prompt, reliable and professional service, I highly recommend Dave’s Import Service.
This is where you take your German car after your warranty runs out, they do great work and are extremely helpful and professional. They will not have you do unnecessary things to your car just to make extra money... Only place we go now.
Came from San Diego CA. and I o decided to live here with my 2 grand daughters. been here since june 2018. Ive been here for approx. 8 months and I dont know anyone that is a certified to check out my 2012 ram 1500 crew cab 4x4 due to overheating issues. I was referred by my son in law to have Daves Import.... take care of all my vehicles issues. Long story short just with a snap of a finger my vehicle was already in one of the lifts and shortly thereafter Terry from said shop who is the service advisor etc... advised me the issues of the vehicle I said go for it, in approx. 3 hours I got a call from Terry again stated to come by and pick up the truck coz its done. all positive energy in this shop and is a super organized shop clean as well... ill be back in a month for other issues as well. pick up my truck coz its already donethe
Ive been to a few places in Ashland and the area and they have all screwed me for a quick buck and lousy work. I took my 2006 Cadillac in because the last place I took it too left me with 4 warning lights. They looked it over, gave me an extinsive report and fixed everything. Hoping to go to these guys in the future.
Kind wonderful workers
Nice people. Honest and considerate.
Always have taken care of My BMWs