user
Geek Squad
1417 Golden Gate Blvd, Mayfield Heights, OH 44124, United States
Appearance
Geek Squad

Comments
Am
Review №1

This has to do with the 800 number, not the store. The associate was extremely rude and not helpful at all. Actually hung up on us when we asked why no manual came with our new dryer. Honestly, this rating is for the delivery guys too. Insisted the door was on the correct side, even though we cant open it without hitting the washer. And didnt leave us any paperwork or a manual to fix it. This pretty much ruins best buy for me.

Mi
Review №2

Recording lets you know theres no one to accept calls. I do NOT RECOMMEND.

Em
Review №3

My computer is in worst condition than when I dropped it off. Ive had to drop it off and pick it up only to find more issues. No one is listening. And my display is broken when it wasnt before. My money was taken and I was never properly helped. Customer service is bogus. No one has contacted me back.

As
Review №4

They were very helpful!

Mi
Review №5

Very efficient

du
Review №6

Best customer service and friendly, knowledgeable staff. Fast and same day service.

Ba
Review №7

They took back something I didnt need and couldnt use

Ak
Review №8

Knowledgeable staff that will be able to fix most generic computer problems.

cy
Review №9

Entirely depends on individual. No customer service, never answer their phones. Where is management in all this?

De
Review №10

Service is amazing

Information
1 Photos
10 Comments
4.3 Rating
  • Address:1417 Golden Gate Blvd, Mayfield Heights, OH 44124, United States
  • Site:https://stores.bestbuy.com/oh/mayfield-heights/1417-golden-gate-blvd-271/geeksquad.html?ref=NS&loc=ns100
  • Phone:+1 440-449-9150
Categories
  • Computer repair service
  • Mobile phone repair shop
  • Computer service
  • Data recovery service
  • Television repair service
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–9pm
  • Sunday:10am–8pm
Similar organizations