Love this company, I used them three years ago and almost panicked when I could not find the number. Reliable honest and very reasonable pricesπ I will make sure I keep their number forever! They showed up today and my air is working now. I highly recommend Ted Cook!
My AC broke and I figured Id contact a local company instead of some blob chain. Ted came out himself asap past normal working hours after I called, listened to what I had to say, got under the house and diagnosed the issue promptly.He gave me a fair price and was courteous and relaxed. I felt confident with his obvious expertise. Im definitely glad I reached out to him on a whim.
Spoke with Mr. Cook and he was genuinely interested in my concern. This is the second time I have used his company to fix an issue with my furnace. He told me that his guys would be out the next day and they sure were. They were kind and understanding. Fixed my furnace in under and hour. Reasonable price as well. I will recommend this company to anyone in need. Thank you!!!
Highly recommend Ted Cook and his crews. Good value, reliable, and all around nice guys. Resolved our issue in a timely manner
Ted was great. He was very fast with his response time to my phone call. While he couldnβt help with the specific need for my gas fireplace, he stayed on the phone with me for a good 10 minutes to walk me through a a few different things to try with my fireplace. He was very honest and very helpful with the tips he gave me. We will be sure to call him whenever it gets time to install our next heating system air unit. Thanks again Ted!
I called Ted this afternoon about my A/C not cooling. Given that itβs the middle of the summer and it was already late in the afternoon, he apologized and said he couldnβt make it today, but that he would squeeze me in tomorrow. I told him that I may need to try to get it done tonight. Instead of just leaving me to find someone, he suggested another reputable company that I could try. I called the other company but, like Ted, they couldnβt come out until tomorrow morning. I texted Ted and let him know that, and 30 min later, he called me to let me know he was outside my house. He said he finished up early, so he figured heβd go ahead and come by. Took a look and quickly fixed my issue.Bottom line, he referred to a competitor because he couldnβt get to me immediately, and then when they couldnβt do it, he came by after he had finished for the day.Great guy, great service, great value! Highly recommend!
Mr. Cook and his team are the absolute best. I called on a Monday evening after our heater brokeβI had a brand new system installed and running by 8:45am Wednesday morning.10/10 Emphatically recommend.
I have nothing but great things to say about this company. They went above and beyond what we expected. They went above every other company we called. We got advice and quotes from a total of five companies. We were in a bit of a tough spot and just wanted honesty. Not someone to just sell us a new HVAC unit. They gave us honesty and so much more. Thank you for the amazing service. Yβall are the best.
A+ service, very knowledgeable, Mr Ted has taken great care of my family for years. I have recommended and would absolutely continue to recommend his company to anyone.
Called Mr. Cook early on a Monday morning. Early August and no AC. He called back within the hour and promised to try to work me in. Thankfully, he did, meeting me at my house in the mid-afternoon. He quickly diagnosed one problem and fixed the condenser unit. I explained Id had work done on the attic air handler over the winter, so he checked that, too, and found several problems, all of which he fixed. When he gave me my bill, I was shocked. It was a third of what Id expected. I asked him about this and he shrugged, saying, thats a fair price for the work.Mr. Cook is honest and skilled. Many people in my neighborhood of Brighton-Carisbrooke use him. I can see why. Hes top drawer.
Great guy great prices done a great job on my heat and air
This guy is one of the most knowledgeable HVAC guys Ive ever met! Highly recommend this company!
Excellent experience, Ted was very attentive and determined to fix furnace thumping noise...wasnt worried about payment till the problem was resolved.
Ted arrived right on time (on Sunday), and fixed my A/C quickly. Awesome job, most definitely my go to guy from now on. Thank you.
Ted just replace our old system with the latest and greatest Trane system! They removed all of our old duct work that was done poorly from the beginning and replaced it with brand new ductwork. The system works fantastic and this is the first time in years that weve actually been comfortable in our house! Ted has more knowledge about air conditioning than anyone else Ive ever met! If Ted says it you can take it to the bank! Would highly recommend Ted for any of your heating and air needs!
I had a 29 year old AC system that was leaking freon and needed replacement. Called Ted Cook and he explained why he only installs Trane equipment. It is made the best, has the least amount of maintenance and is made in the USA (Texas). He is a Trane certified Comfort Specialist. Ted got my AC installed 2 days before the original schedule date. Steve showed up and installed it professionally and even fixed some missing insulation from a previous repair that was neglected. I would highly recommend Ted Cook for your HVAC needs.
My elderly parents live in a Mauldin townhouse while I live in Colorado. Dad called and said the A/C went out so I googled local Mauldin HVAC services and came across Mr. Ted Cooks business. Mr. Cook was able to schedule the service in and took care of the A/C promptly and professionally! Mr. Cook serviced the unit himself and was by far the best HVAC service provider we have ever experienced! After the job was done, Mr. Cook even called back on the weekend to follow up to ensure everything was still good - that is service! I had to take a moment to share our fantastic experience with everyone and highly recommend Ted Cook for all of your HVAC needs.
Very professional and kind! Honest and and very helpful
Mr. Cook thank you for fixing our ac. Its GREATLY appreciated. You was polite kind and a true pleasure to talk to. You deserve 10 stars. You diagnosed the problem in minutes and had a plan of action in minutes. You have gotten a new customer for life. Whoever reads this this is the BEST company to fix your ac or heating needs.
Ted Cook Heating and Air has installed two new units in our house. We have loved his service and speedy response time and if we have any issues, he is prompt to help and offer a great solution. He keeps our budgets in mind and works to keep cost low. But most importantly he keeps our house cool in the summer and warm in the winter. We canβt say enough good things about his company and employees.
Ive had the pleasure of working with Ted for a year now and I appreciate how straight forward he is as well as his no nonsense style of doing business. He does what he says hes going to do and takes great pride in customer service which is sometimes hard to come by these days. Keep up the great work Ted and know that your hard work is noticed!
Yes cook is a boss with his videos and commentary! Wish I worked for him! Maybe if I move from AZ to the green scene in Tennessee.
Ted was prompt and responsive when I called about service, and even explained additional troubleshooting ideas for me to look at on my system. When he arrived at my house he changed out the necessary parts and was back on the road in under 30 minutes - at a very reasonable price. Ill call Ted again when it comes time to finally replace my systems.
Good Quality!!! When it goes OUT I will be getting my new one from him!! Great SERVICE π¨π¨π¨
Absolute best service I have ever received (And yes, I have been to Chick-fil-A). Ted Cook is easy to reach. His response time is so fast he called me back while I was still leaving a voicemail. His crew is pleasant and personable. They had my heat fixed in no time. I couldnβt believe how affordable it was. These guys can be trusted. They really try to repair any parts rather than pushing you to buy replacements. 100% would recommend!!
Ted Cook is the best experience Iβve had with heating and cooling contractors by far. Heβs very knowledgeable and respectful while still being able to give confident opinions and options. His team were very clean and careful when working in my home, and did an exceptional job in communicating and folllowing up. If you value honesty, communication and quality work above all else, you would struggle to find a better option in this industry.
Ted is a great guy. He helped when we didnt know where to ask for help with our system. He came the same day we called and by the next day we were up and running.
Ted Cook took care of my family today! We bought a home a few days ago and within the first 12 hours of living there the AC stopped working properly. Ted Cook has his staff come out and take care of the problem promptly. Staff were kind and courteous, even though they had to come out twice. You may imagine how stressed we were to experience an issue so quickly after closing on a new home. We were and are so happy to know Ted Cook and will be using him to service our system going forward.
Great service! Helps you make the right decision. Trustworthy!!
Ted got our new gas stove hooked up and now were cooking with gas. We needed a 30 foot gas line under our house to hook up the new stove. Ted got it done right in a couple of hours at a fair price. Thanks for the great service.
Here is to help out your reviews. Saw a few of your videos and would not hesitate to recommend you. You definitely know what youre doing. Keep up the good work.
Great customer serivce with Ted and competitive prices to boot!! You will not be disappointed with their service or install. I have had both and would recommend to any and all of my friends!!
Ted showed up the same day I called him. He was very knowledgeable of the unit in our home. He did not have the part needed on his vehicle but got one the very next day. He did a great job. Called the next day to follow up. He was very reasonable on pricing. Hopefully it wont be soon but if there is a new issue we will call him again.
Five Star company. Ted truly cares about his work and what his customers needs. He is personable and trustworthy. I recommend him for his great work, follow up and very reasonable pricing.
Prompt service. Called and they came out the same day. Told me what was the problem and a quote. They got the part and fixed it 50.00 cheaper! They are honest and do good work.
This is a small business whose owner strives to service his customers. In a moment of frustration I allowed the keyboard to show my frustration. For that I sincerely apologize. Our phone call was returned and our HVAC unit checked, including replacement of a large filter. Thank you Mr. Cook.PATRICIA COPPERGREER, SC
I would highly recommend Ted Cook Heating & HVAC. His team was totally professional and efficient during the entire install.I would totally recommend this team! I wish I could rate Ted and his team 10 stars!
Ted does great work
Cares about his customers. Cares about his employees. Treats everyone like family. Quality shows in the work they do.
They were closing their office for the day buy still sold me the part i needed to fix my air handler.
They installed my HVAC and great service !!!
You canβt find a better company!!!!