Today for the first time in 6 years being away from Washington state and being back in town. I felt Rutts was the place go because they did such a good job in the past. I called and set up an appointment with them. I even told them that I was getting OFF at 4:30 pm coming from Everett and if that would be a problem and they said no. I show up at 5:30 pm due to Interstate 5 traffic. The owner turns me away because he wants to leave and drink a beer.. really. I guess good customer service is not important anymore.

So this is a locally owned business. The owner and his wife are amazing people and they are 100% honest. Point S in Seattle in the University District said we needed calipers, brakes, rotors and that the control arms and axel were damaged and needed replaced with a possible new wheel bearing as well. Once we got the car to our mechanic here he had the calipers ordered and ready to put on. Now comes the good part, our mechanic ( the owner ) came and talked to us after a bit and let us know that Point S was trying to take us for as much money as they could. Not one bit of what we were told by Point S was true and I was even shown everything on my vehicle and shown it was all just fine but we did find out that when he drove the car the transmission is what was bad and the transmission lubricant was brown and almost dry which means the car needed a new transmission not all the unnecessary stuff Point S wanted to sell us. We have been here to Rutts Automotive Repair before and the people truly are kind, caring and HONEST. My wife and I did buy them breakfast since we were there early and their first customers. I strongly urge anyone needing auto repairs to go here, you will be treated right, not lied to and definitely leave not having to replace anything you dont need or spend more money than is needed.

I would recommend this shop to anybody in need of car repair! They were patient, explain everything to me and did the job in a timely manner and got me back into my vehicle thank you! thank you! thank you! Hats off to you!

To actually trust your mechanic is a great feeling. Anytime we have an issue with one or our cars, we bring it to Rutts. They are good people. We have family that got quoted incredibly high through the dealer, then went to Rutts and got the work done for significantly less. One time my commuter Honda wasnt starting and it was such a simple fix there was no charge. He said just to come back again. So we did! They are busy but worth the wait. Definitely go to Rutts.

A HONEST and excellent mechanic team that will meet your automotive needs! They do light to major work including full engine and transmission replacement and many custom needs also! I have been a customer for over 6 years now.

These guys were super friendly about doing my stupid easy fix (replacing a battery terminal)Def will come back!

I took my Vette in to have some work done on it, I get a call from the Marysville Police that my car was pulled over for going 60mph-80mph in a 25mph zone for reckless driving. It appears Shane took my car for a joy ride. I lost all trust on him and will not be using his service any more. I think Im being generous by giving him 1 star.

Great people to do buisness with

Great service, they did an amazing job diagnosing and repairing my classic Chevy truck! Two huge thumbs up!

They are awesome and knowledgeable about all vehicles.

Friendly affordable flexable

Very quick and also informational helpful

Shane did a great job love him and what he does always recommend Rutts to everyone

This is a very respectful and honest establishment! Straight forward with what needs to happen. No cutting corners and no ulterior motives. Only bad thing I’d say is it’s a little tricky to find.

I was looking for a reliable trustworthy honest place to take my car I had a bunch of people refer me to rutts. Is the only place Ill be taking my vehicles from now on. Thank you rutts for taking such good care of myself and my cars. they even took time out of their day just to look over some things that I had concern about.

Great people great service

HIGHLY RECOMMEND that you take your vehicle here for any repairs. After years of getting questionable repairs for the price far above what could be imGreatagened. I found Rutts, and couldnt believe great service for the fraction of what I have been paying. Rutts is honest, very fair, and does a fantastic job. Ive gotten my family and friends all going here now and they would all tell you the same thing. Great service, Great Price. ⭐⭐⭐⭐⭐

Great shop. They have worked on multiple vehicles of mine and always do a great job. Good, honest mechanics are hard to find but Rutts automotive is one of them.

Great owner. Honest, and took the time to explain things to me. I know a good deal about cars and do some of my own repairs and they let me ask questions and helped me diagnose.

Great shop! Honest reliable work. Only place I will take my vehicles. Highly recommend!!

This place is great. Highly recommend Rutt’s

Damn good at what they do!

Gets the job done,honest and fair price

Good service and always stands behind their work

Great customer service right to the point and very open 👍

They did n still do what is ask and recommend what needs to be done.Great shop reminds me of home.

Ihave a Chevy S 10 4.3 L crew cab with a 6 inch lift I’ve been going to a mechanic shop to mechanic shop and they couldn’t figure out why my steering was shaking I probably spent about $3500 at different mechanic shops I want to Rutt’s automotive and they figured it out in one day it was the torsion keys they were cranked up to high I am not going to any other mechanic shop besides Rutt’s automotive shop is amazing and their mechanics know what they’re doing and the labor prices are reasonable.

GREAT CAR GARAGE 2 GET UR CAR SERVICED AT

First time customer. Last time customer.My truck broke down in the circle K parking lot right next to their shop. I went in there at 9am to see if they would have time to look at it and they said they would push it over into their lot and have a look. I was concerned about my vehicle being towed since it had been parked there all night, but they said they would have some guys bring it over. I gave them the key and waited for their call. It never came.At 7pm I went back to the circle K to find my truck nowhere in sight.. nor was it in their yard. I called Dicks towing and surprise surprise.. it had been towed at 6:30pm.Not only did they never get my vehice.. they couldnt even be bothered to call me and let me know so I could have it brought to them. I incurred another $150 fee to get the truck out of impound, plus a tow to have to have it brought to another shop to be fixed. Waste of time, waste of money.Thanks Rutts!P.S. if you need good auto work done in Marysville, go to Aarons Automotive. They rock!

Wonderful old school honest mechanics just what marysville needed

Top notch service. Honest and dependable.

Totally trust Shane completely

Knowledgeable and friendly staff.