I had a young girl help me and got excellent service...she was extremely patient and helpful

The guy that helped me was super nice and friendly! Had me in and out as quickly as he could while making small talk. Had an overall great experience.

The 2 young men that helped me, were so nice, Paton was one guy and Haji (I think) was other guy! Very helpful, very kind men! Thanks for helping me guys!!

I had a really good experience at this store. The staff was knowledgeable and my transaction was very fast. My husband and I needed new phones and we were in and out within 30 minutes with brand new ones. They even took our old phones as trade ins. I would definitely recommend the Martin AT&T.

Dionte helped me so much and made my visit great. Friendly and great with customers. Will be back anytime I need help!

A young beautiful young lady by the name of Ondrea waited on me & she was very helpful.

Made a call trying to get some help, was told they were not Apple, which I knew that. The guy didn’t even want to offer to try and help. Their customer service sucks!!!!

Rahje and Nastachia both were wonderful!!! I wouldn’t want to deal with anyone else! These guys helped me out tremendously, and provided excellent customer service both days that I’ve been in here :)

Rahje, Haji, and Paton were really helpful and walked me through the process to getting my phone.

Rahjè is the bomb helped upgrade my mom to 5g and my husband to a better Samsung than he had for the holiday memories

Rahje was very helpful got me in to direct fulfill the iPhone 12 pro max and was very professional. 10/10 would recomend coming here and working with them. The environment was great!

Satchia is one of the best managers that I have had the pleasure of knowing she helped me with my purchase of a new phone I ask what she would recommend and I love it. She is the only one I deal with at this location she really knows her job. She is amazing at her job

Went in to start a new plan and Rahjē was super helpful and made it a breeze. I wont go anywhere else for my service from now on

My representative Anna was so great and got me one heck of a discount. I strongly recommend going to At&t in Martin TN!!

Everyone was so nice and fun to be around !! they also answered any questions that i had very clearly !! 10/10 recommend :)

Rahje was awesome to deal with! Made everything easy with all the problems with my phone and IPad!! Great customer service!!

Great experience, great prices. I will definitely be coming back

Illya, Satin & G were Fantastic! They stayed over to ensure that all of my phone contents, pics, apps, etc were transferred to my new S20 Ultra Plus & made sure that I was comfortable with the changes! I HIGHLY Recommend this location ❤

Had a great experience today with a manager named NaStachia. She was very friendly and courteous and was right on top on my problem and found a way to fix it. I would recommend this manager for a raise!

Nastachia SCATES is one of the most professional managers you will ever meet.

Rahje was pleasant, patient, and very knowledgeable.

They provided quick, friendly service and were very knowledgeable.

Staff super friendly and helpful! However, I was in store for an hour and a half trying to resolve an issue only to be referred to AT&T ProTech and have them fix the issue within 10 minutes. Just seemed like going in store was a waste of time.

This store was the best Ive ever been to. The employees were amazing! 10/10

The experience was great all the workers were willing to help me EVERY singe one of them so thank y’all for that!

They did a good job helping me to figure out how cub different options would cost in the long run (no easy feat with the variety of charges and discounts offered depending on what options you have or choose), and they were very friendly and professional. The only reason for four stars instead of five was that it took a long time to work through the computer issues and there was a bit of a back up of people. That said, its a new manager learning the ropes and little staff (theyre hiring). In a few months with more staff and a little more experience it will be five stars easily.

Very helpful and knowledgeable about services. Very nice people

Good customer service. Staff treated me professionally and were very efficient.

Great customer service! Straight to the point, and very friendly!

Extremely friendly and helpful people was in and put with exactly what I needed.

Very friendly and help full with my dilima.

In February of 2018, I walked into this AT&T to switch from Cricket pre-paid to AT&T monthly service. I had hoped to take advantage of a buy-one-get-one promotion. Since I was coming from Cricket, I worried that I didnt qualify; the salesman here assured me that I did qualify, so I signed up for myself and my wife, paying taxes on two $750 phones, assuming that Id only have to pay the price of one.After three months, I wasnt receiving the credit to my bill for the second phone. I called customer service, who could not explain what the problem was. They credited my account for some of what I was owed, then assured me the problem would be fixed the next month. When I received the next bill, the problem had not been fixed, so I called again. This went on for 7 months (two of which I made while abroad). Each time I called, I spent an average of an hour on the phone with customer service; each time with the same result: some kind of credit to my account followed by the promise that it would be resolved.Finally, in January of 2019, I called customer service once again and was told rather rudely (after I got a little belligerent myself) that I actually did not qualify for the BOGO because I had moved from Cricket.At this point, I went to the store where I first made the purchase to talk with the manager. I naively intended to give the phone back, but was told that I couldnt because it was used, and was now locked in to a phone purchase to which I had unwittingly committed. But the manager assured me that she could get the BOGO credit to apply to my account.In February, it hadnt applied, so I went back; the manager said shed check on it. In March, it hadnt applied; nor in April or in May. I returned one last time in May of 2019, when the manager told me that because I hadnt qualified for the BOGO initially, there was nothing she could do. This IN SPITE OF THE FACT that it was her associate who misled me (whether intentional or not).Ill admit Im fortunate that I received as many credits that I did for a program I didnt qualify for. But this was not my mistake: I was assured that I qualified and then, after A YEAR had passed, was finally told a mistake had been made and that there was nothing to do about it. So either I was lied to to make a sale, or the associate did not have all the information that he needed, and AT&T refuses to make it right.Once these phones are paid off, I plan to never do business with AT&T again.

Called last week ask a question, went in the store today and every person that worked in that store said they were not the one that talked with me.( pretty much called me a liar)Very friendly though

The older lady than helped us was very nice.

Very helpful and patient.

Very helpful customer service. Thank you!

The actual address is 128 Commons Drive, its right beside Little Ceasers.

They really try to do anything they can to help

Very helpful

Same version store.

Horrible experience

Extremely unhappy

Great!!!