Called for a ride into work and they answered the phone like they answered their own personal phone. Then they hung up on me. I assumed I was not getting a ride from them and made other arrangements, about twenty minutes later I am getting phone calls from a Marlboro number I am assuming was a taxi driver. I apologize for the taxi driver but I was thinking I wasn’t getting a ride because I was hung up on and their was no confirmation of a ride.

Horrible service very unprofessional you guys need to learn how to speak to clients

My car was at the mechanic for a day and i had to use taxi to get me to and from my work and to do my errands they were always very nice and patient, they waited for to finish my errands and brought me back home. Its was a really nice experience. And also then most important thing its safety, they have busters on all of their cars, and they make sure the kid its well buckle before they leave. 👏🏼👏🏼👏🏼I’ll definitely call them again when I need.

American Way taxi drivers are very nice and always prompt! I didnt have my car for a week so I used American Way to get to and from work. They helpfully let me schedule rides in advance, so I didnt have to worry about catching an Uber. They also tell you how much the ride will cost when you call. Ill definitely call American Way if I need a taxi again.

Professional, kind, user-friendly, and reliable. Flat rate quoted on phone was very reasonable. Good experience going from Marlborough to Logan Express, Framingham. Will not hesitate to use again if needed.

I called. They arrived ahead of time. Clean and professional vehicle that you could pick up a client in. Even a date to impress.Bill

Just got cut off by one of your drivers. He took a left from the right lane because he didnt want to wait in the long line to take the left, came very close to clipping the front end of my car.I was shocked when I saw that this person is suppose to be a professional driver and drives passengers. Really careless driving and dangerous.Sorry but I wouldnt want that kind of person driving around anyone I care about.Mass LV plate 73975 little blue Toyota. Sept 12 2017.

I booked the taxi for Boston and female drive me is not professional, she dont know how to drive. She left the car on driver on Drive mode and stepped out. She dont know the routes, so if you have time constraint. Please dont book from this company.