While I havent used this business, I have used Joshuas other business is Big Ten Lawn and Grounds Maintenance. Under that business, he built a fence for me less than a year ago, which is now falling apart. He apparently used too short of screws and the pickets are coming off. My dog got out off my fence because of this. When I hired him, Josh stated he would stand behind his work. I have messaged/called him about the fence falling apart and he doesnt respond. Given that he didnt honor his word for his lawn business, dont expect him to come through if there are any problems in his cleaning business.