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Prairie Hill Pavilion Banquet Hall
5680 Kacena Ave, Marion, IA 52302, United States
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Prairie Hill Pavilion Banquet Hall

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ke
Review №1

Posting on behalf of my technologically challenged mother-My son and daughter-in law were married at the Prairie Hills Pavilion, 5680 Kacena Ave. Marion, IA 52302 on April 17, 2021. It is safe to say that our experience there was less than satisfactory.The kids booked this venue on August 5, 2020. They were told about the full-service bar, catering options, DJ and other amenities they had to offer for a wedding. It sounded like the perfect place to hold this special event. As we were getting closer to the wedding date, I sent several text messages to Dave that were either unanswered or much delayed. I wanted to book the venue for an extra day to allow us time to decorate. I called, left a message twice and sent an email - all went unanswered.On April 6, 2021, the kids met with Dave at the venue to go over the menu and make sure all of the arrangements were in order. It was at that time he told them that because of Covid he did not renew his liquor license! This is 10 days before the big day! He told them that we could bring in our own liquor and he would provide the soda. What an inconvenience! Dave told them the bartender would not serve the liquor but would pour out of the kegs that we brought in. We noticed the liquor license hanging on the wall actually expired in 2019.The day before, April 16, 2021, he did let us in to decorate the hall at 4pm. It was at this time I tried to talk to him about us bringing in the liquor because there was no documentation in the contract they signed saying we could. I just wanted to play it safe for the kids. When confronted with the changes to the contract, he became belligerent and refused to work it out. He also told us we would now have to pour our own beer, so no bartender at all. He even threatened to not allow us to have alcohol anymore at all.The day of the Wedding April 17, 2021, we had 157 guests attending. We noticed, going into the building, he only had one air conditioner running. By the time the wedding ceremony was over, everyone was complaining about how hot it was in there. One of the groomsmen mentioned it to Dave and he said he would open some windows and the doors - “it will cool off in a while”. He did eventually turn on all the units and the temperature was comfortable. The guests were getting their drinks (pouring their own liquor) however there was no one pouring the soda for which I paid $1.15 per guest. I had to go into the kitchen several times to ask someone to come out to pour soda and get ice for the guests. The servers were just sitting there. I went in one final time and asked that someone come out and please stay out there. They sent out a young man who just stood there on his phone and ignored everyone. Then we found out the only soda they had to serve was Pepsi, so my guests went out to get their own mixers! When getting the food ready to serve, one of the servers was trying to get things set up while holding a large can of Budweiser. She then came out of the kitchen with all the serving spoons tucked in her arm pit. I will not even get into how unprofessionally the staff was dressed to serve at a wedding event.All this happened and Dave still charged us $1.15 per person for soda and $100 for a bartender he did not provide. He also charged us $180 extra to decorate the day before. According to the contract, if either party breaches the agreement, they are out the deposit of $500.This is no joke…. I do not want anyone else to go through this.

Da
Review №2

Very clean and elegant

Je
Review №3

We were to have our reception on April 4th, 2020. Covid put a stop to that. David refuses to pay us back our $1,500 or return our phone calls. Well be seeking legal action for return of our money as well as legal fees.

Ab
Review №4

The location, food, and value were all good. Our biggest concern was with how hot it was inside for our wedding reception. We only had about 150 guests, and it was towards the end of June, but we had been assured that it would not be too bad. As a bride, I was fanning myself constantly, and some of my family members complained as well. Overall a good experience, as our guests seemed happy and entertained.

Mo
Review №5

This was an amazing place for our wedding reception! The food was great, and we had great service from Dave and his family! Highly recommend!

Zh
Review №6

I got married here! David, who is the owner, he is the best DJ and Cook as well. The best roast beef and mushed potatoes in Cedar Rapids!

Li
Review №7

I attended a wedding reception here last weekend and while the reception itself was beautiful, I found that this location is NOT kid friendly at all. There was no option for changing a baby in either of the bathrooms and there wasnt even a counter near the sink that would work in a pinch. I had to take my baby outside to the back of my SUV to change his diaper. Also, we asked about a high chair to which we received many blank stares until someone finally said that there were only 2 available and they were already taken. I walked around to every table and didnt see one person using one... Again, the reception I attended was absolutely beautiful, but I know that had nothing to do with the venue and everything to do with the brides amazing decorating ability. If you are having anyone who is attending your party that is bringing along children, I would choose another location.

Ja
Review №8

Very nice hall that we chose to host our wedding reception of about 200 people. It was great to have all in one, meaning the owner DJs, Provides the decorations for the hall and caters the food himself. The food was great and we had plenty for the number of plates we ordered. Dave did a good job DJing and all for a VERY reasonable price.

To
Review №9

Good place to host weddings or group events... Nice staff

Bi
Review №10

Great place to rent for large gatherings, catering available.

Ja
Review №11

Every nice, alot of room

Je
Review №12

Horrible at answering phones tell u to txt and takes several times to get a response and horrible at communication.

Br
Review №13

Great venue and estate sales

sr
Review №14

Good party hall with bar!

St
Review №15

Clean and had a friendly bar tender. Food options werent great and they didnt bother to plow the parking lot when they knew that they had a scheduled event.

Da
Review №16

Nice clean pavilion.

ki
Review №17

Wedding reception was beautiful

Ji
Review №18

Bar could have more choices.

Ro
Review №19

Great experience

Je
Review №20

Went in for an estate sale

AJ
Review №21

Lots of room

Br
Review №22

Clean

Information
19 Photos
22 Comments
3.9 Rating
  • Address:5680 Kacena Ave, Marion, IA 52302, United States
  • Site:http://prairiehillpavilion.com/
  • Phone:+1 319-721-8327
Categories
  • Banquet hall
Working hours
  • Monday:8am–1am
  • Tuesday:8am–1am
  • Wednesday:8am–1am
  • Thursday:8am–1am
  • Friday:8am–1am
  • Saturday:8am–1am
  • Sunday:8am–1am
Accessibility
  • Wheelchair-accessible entrance:Yes
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