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The Cleaning Authority - Marietta
1800 Roswell Rd #1060, Marietta, GA 30062, United States
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The Cleaning Authority - Marietta

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Sa
Review №1

This was their first time at my house, everything seemed to go smoothly and I like having an office I can call in case there’s issues. Overall very happy with first visit and professionalism of company.

Za
Review №2

My TCA folks always do a fantastic job but I wanted to give a shout out to team 13 today for going above and beyond to clean around all of my new puppy stuff with puppy gates and toys everywhere. They still did a super awesome job as always!!

Ji
Review №3

We’ve been using them for a few months and have been very pleased. The owner, mangers, and staff are all great to work with. You are always aware of what services were performed and they often go above and beyond.

Ch
Review №4

The girls were polite, on time and very quick! So happy we finally found a reliable company!! Thank you!!

Ma
Review №5

Excellent cleaning. On time. Very thorough and detailed service

Ti
Review №6

There is nothing like coming home to a clean home! It feels like peace when I walk through the door. Having this monthly cleaning frees up my time to focus on more important things while not sacrificing a clean home. The ladies are always friendly and management is always responsive if I need to switch days.

Ma
Review №7

Weve used Cleaning Authority for the last month and are extremely happy with our service. With two full-time jobs and small kids, navigating working from home, cleaning, and keeping up with the day-to-day has been rough. Now we cant imagine what our life would be like without them. Excellent service, easy billing with a card on file means I dont have to worry about remembering to pay, and theyre totally flexible to meet our schedule. Cant recommend them enough. Thanks for all your help and the great job that you do!

A
Review №8

Great cleaning by Team #10. I’ve been using The Cleaning Authority for years and their service has been consistent. However, I wanted to particularly shout out Team 10 for my recent service and their attention to detail. Good job!

St
Review №9

In and out quickly, one issue is that they don’t replace things in their exact locations.

Ri
Review №10

Weve used Cleaning Authority in both Ohio and Georgia. Never disappointed. Consistent, communicative and our house is always sparkly clean.

Pa
Review №11

Fabiola and Petra arrived on time and immediately went to work. I felt comfortable leaving them in my home while I ran errands. This was my second cleaning by this wonderful Team #3, and all was was completed beyond my expectations. Am very pleased with The Cleaning Authority.

Pa
Review №12

The Cleaning Authority has cleaned our home for many years. I have used other cleaning services, but none compare with the professionalism and expertise of The Cleaning Authority. They use environmentally safe unscented products. They stage rooms such as arranging decorative pillows and throw blankets. They guarantee their cleanings. The owners are available to speak with if you need information or have concerns. Requests you make about cleaning procedures are documented in the paperwork cleaners use. Their prices are great. My home is spotless after a cleaning.

Ly
Review №13

I have been using The Cleaning Authority for about a year. I only have the team once a month. I really like how they alternate deep cleaning living areas and bathrooms/kitchen. They clean baseboards, blinds and ceiling fans as part of their routine. The teams are well trained.

Ca
Review №14

First time using a cleaning service and we wondered why we didn’t do this years ago. Team 11 was thorough, efficient, and extremely pleasant. We are beyond impressed. Thank you very much!

Sa
Review №15

Very professional and friendly staff. Did a great job cleaning. Accomplished a lot quickly but also very thorough. Brought all their own equipment and cleaning supplies. Additionally, I particularly liked that they put everything back in its proper place on their very first visit and used cleaning products that did not leave a cleaning product smell.

Vi
Review №16

The ladies are always wonderful so helpful and do a great job!

Cr
Review №17

Since I have been working from home, it has been a very refreshing to have the team come in and clean every three weeks. It helps to relieve a lot of stress in knowing that the house is being touched touched up professionally. I feel very comfortable when I leave to go to work and they have to come in and clean while I’m gone.

Sk
Review №18

This was a last minute request, Pam was able to fit me on the calendar. Im happy with the cleaning. The ladies on Team 13- Mariel, Juliana and Cristina did a wonderful job. I highly recommend.

Ju
Review №19

Team 4 did a fine job. Hope that team returns next time!

La
Review №20

I am overall happy with this service. They have been on time and professional. They have worked well with my husband who is working from home on where to start, etc so he’s not interrupted. Their prices are excellent and I love the idea of the rotation schedule. Very unique and I love the idea that I get a deep clean on in certain areas every other month.Here are my small issues. Yesterday, they were only here for one hour. They got to my home at 8:37 and left at 9:44. For reference, I have a 5 bedroom, 3 full bath home, so not small, but not huge. I will say that my home does look and smell clean, but I don’t think all the details they said they did (like baseboards) would’ve been able to be completed in that time frame. I think 2 hours is more the expectation. I have communicated this to the manager who assured me he is looking into it, which I appreciate.Also, this is the third time they have cleaned my home. They have yet to put trash liners back in my wastebaskets in the bedrooms or bathrooms. A minor detail, but kinda annoying that I always have to put them back in after cleaning day. I was told they should do this.I have a bath and body works wallflower in one of the bedrooms that I just installed Sunday. They put it back in upside down so now the whole thing is empty. These normally last for more than 30 days and aren’t cheap.I am going to continue using them because they are by far better than my past experiences with other companies (at least they don’t leave the gas on my stove on when they left leading to my home smelling like gas and I have an indoor cat who breathed the gas in for a couple of hours - real experience I had with another company). So I will take these few issues if I have a clean and safe home. But if they cleaned up these small details, they would be superb and almost perfect. 😀

Pa
Review №21

Hard workers arrived on time ready with all materials. All rooms were dusted, cleaned and vacuumed. Tile floors were scrubbed and buffed when dry. I am very pleased with the work and workers. I highly recommend The Cleaning Authority.

Me
Review №22

Always professional and pay great attention to detail! We appreciate the quality of work the team members of The Cleaning Authority put into each time they visit our home!

CL
Review №23

Our Cleaning Authority Team is alwaysthorough, conscientious and courteous! Too, the eco friendly cleaning products they use give us added confidence that our home is being cleaned just as it should. We highly recommend this company!

Di
Review №24

The employees from the Cleaning Authority did an excellent job cleaning my house. They are always very professional.

Sc
Review №25

They were very nice and polite. They did a great job with attention to detail. We were very satisfied with the thorough job that was done by this team 4. Thank you so much

Ka
Review №26

I was very impressed with the service. It was thorough. Items were removed from surface areas for cleaning and neatly replaced. Baseboards, crown molding, blinds and ceiling fans were dusted. Bathrooms and kitchen were spotless.

Je
Review №27

I’ve been wanting to work with The Cleaning Authority for a while now because I really like the idea of their cleaning rotations. I was pleasantly surprised at the estimate and how it wasn’t nearly as much as I would have thought. That sealed the deal! Especially because Tom, the owner of the company and the person who did our estimate, made me feel absolutely no pressure to hire them, of which I was a HUGE fan. I hate being sold to and love that I didn’t feel that way at all when Tom came over for the estimate. I’m so glad we got on the schedule because they did not disappoint!! The ladies were prompt to arrive and gave our house a very thorough cleaning. Bless them - they even made the kids’ beds, which was something I totally wasn’t expecting!! The only drawback is that now we can’t live here because the house is too clean and I don’t want to mess it up... LOL! But seriously - would highly recommend and I’m pleased to be a client!! Thank you!!!

Ra
Review №28

Today was our first clean, so it was Deep Clean A. The team did a great job! They showed up right on time and worked 4.5 hours straight. Our home hasnt looked this clean in years - very happy with the job :)

DI
Review №29

Excellent.first time service after several years of cleaning myself.

El
Review №30

They did so well that I could eat off the floors!

Ed
Review №31

The team ALWAYS does a fantastic job and they’re quick!

Mi
Review №32

Pam, the manager is wonderful. She is always VERY pleasant and willing to assist! The ladies we very nice, professional and responsive to every question or suggestion. They did a magnificent job on our house. The were also time efficient in getting the job done.

Ka
Review №33

Friendly and professional cleaners. Arrived on time and went right to work. My house looks great - love having the whole thing clean all at the same time!

Ji
Review №34

This was our 1st cleaning. Rosa and Sylvia did a great job. And the app and website are very convenient.

c
Review №35

I started using Cleaning Authority at the beginning of 2020, pre-Covid. They are fabulous! I have 3 dos and a cat who shed and track dirt in so I need help keeping that under control. CA gets the job done and they add their little thoughtful touches that I usually dont think about. Management is flexible when I need a schedule change which is important now that most of my office hours are at home. I love CA!

Sh
Review №36

Wonderful cleaning service, very friendly Housekeepers, expedient and extra attention to detail.

Li
Review №37

They have been cleaning homes I have owned for almost 12 years. Very rarely do I have a complaint. Their crews are professional and do a great job. Management tries hard to accommodate my schedule. Prices are reasonable. Very happy with the service and highly recommend.

Fr
Review №38

Please schedule floor cleaning for next service. We supply our own products for the floors.Thanks.

Ja
Review №39

Team 10 did a good job today. Very nice people. Thank you.

Am
Review №40

Very professional and courteous. Thorough with cleaning and in a timely manner.😊

Ki
Review №41

We have used the Cleaning Authority for several years now. They have always done a great job at our house. The office staff is courteous and professional. The teams that come to your home do an excellent job cleaning. If there’s ever a problem, it’s taken care of in a prompt, efficient manner to your satisfaction.

Mo
Review №42

After a kitchen remodel, painting, sanding and staining our entire first floor our home was covered in dust!! The cleaning authority came to our home yesterday and made it shine! The ladies came prepared including gloves and masks to make sure we were all safe! They cleaned diligently and worked without distractions the entire time. They went above and beyond. Washing out cabinets, cleaning dust from two story ceiling fans, and making my bathrooms sparkle like never before! Our home smelled and looked fresh and clean.Before they arrived the owner Tom reached out to explain what was included and asked if I had any special request he could note on the plan for the day. Once the ladies arrived they also asked if there were any specific area needing extra attention. I get like they really cared and wanted to make sure my expectations were met. I am so happy with my experience and was thrilled to sign on for them to come back every two weeks. My life just got a whole lot easier thanks to the team at TCA!!!

Ma
Review №43

Friendly, thorough, quick! Love this Company for my regular house cleaning service! They have also been extremely responsive and flexible when my cleaning time needed to change! Super happy with them!

Je
Review №44

The team is such a pleasure to work with. Every cleaning is timely and thoroughly provided. The flexibility The Cleaning Authority offers to allow day changes provides options during this time when the family is working remote.

Jo
Review №45

Nice and clean. Team #13 did an excellent job

Ma
Review №46

We have been using The Cleaning Authority for over two years. They do an amazing job, always on time or early, very professional! The price is amazing too for all they do.

BF
Review №47

I use the Cleaning Authority for bi-weekly cleanings. With this reoccurring service, they use a rotation system where they do an overall cleaning but they also focus on key extra areas. I am consistently happy with the cleaning they provide and would recommend them to others looking for consistent cleaning services.

Al
Review №48

Cleaning Authority was thorough! I am very pleased with the deep clean!

La
Review №49

Love coming home to a clean house that smells wonderful!

Je
Review №50

We were very pleased with the quality of work and value!

Su
Review №51

I am so impressed with the attention to detail that my cleaning team (Jessica and Hilda!) provided for my initial house cleaning. I am looking forward to having this service and making my home life a lot easier

Ra
Review №52

I paused my cleaning services during the quarantine for a few weeks and boy did I miss them. When I resumed, I was thoroughly impressed (again) by them. They wear masks, foot covers fresh for each house, etc. Lots of safety standards while still providing great cleaning services.

Ch
Review №53

Wonderful first time with them! Cristine and Berkys were very professional and made my house look spotless!

Sc
Review №54

Overall happy with their service. I’m fairly picky so not dusting the tops of picture frames and tv’s deducts bonus points. Also, Forgetting to empty a bathroom trash can today is not excusable but then again they do plenty right. And if there is a problem, the owner is very responsive and will make it right. So that makes up for the occasional misstep. Would give them a B++, maybe an A-

Li
Review №55

Both ladies were friendly, quick and thorough. Well worth the cost. At my age I sure appreciate this great help with my housework.

Ge
Review №56

I have used The Cleaning Authority for 10 years now in both Centerville Ohio and here in Georgia. I love the rotation schedule! This team was wonderful! Kellyn n company did a great job with great attention to detail. I would like them to be my regular crew!!!

Je
Review №57

Ive used the cleaning authority for several years and a couple of houses for scheduled every other week cleaning. They are always on time, great at what the do and friendly! Never have I thought of changing and I have never had to complain about anything.

Tr
Review №58

I paused my cleaning services a couple months before the quarantine, and struggled to keep it clean myself while my entire family was home. I have been trying to practice extreme social distancing, however I recently broke down and resumed cleaning. These people (especially Team 10 Annie and Esperanza) are lifesavers! They described their new safety measures to me in detail and were flexible in working me into the schedule. I am so appreciative!

D
Review №59

Cleaning Authority is amazing. I have been a customer for over a year. The team is always polite, friendly, and thorough!

Me
Review №60

I am always extremely happy with the Cleaning Authority. They are incredibly thorough and do a great job!

Pa
Review №61

Very pleased with their cleaning!ki

Ja
Review №62

Did extremely well this time. Very happy.

Jo
Review №63

Im very impressed with their work.

Le
Review №64

Team 12 is one of my favorite teams. They are thorough, polite and trustworthy.

Pa
Review №65

LOVE Team #13!!! They were GREAT!!! Easy to work with and talk to, please send them back again!!!

Ka
Review №66

Beautiful job today. Bravo on the very nicely made bed. I noticed.

Da
Review №67

The young women were punctual and thoroughly cleaned my three level townhouse

Ma
Review №68

Happy with the service.

El
Review №69

Thorough and quick cleaning. Very satisfied.

Cl
Review №70

I really like the team that came today. Fast and thorough.

Ti
Review №71

Ive been using them for some time now and still pleased. They are flexible (I wanted to push my cleaning back to the week of me having guests in town) and on top of communication. Its a big help for me!

La
Review №72

I have been a satisfied customer of The Cleaning Authority--Marietta--for probably close to 20 years. I appreciate the extreme cleanliness in which the kitchen and bathrooms are left and the thorough vacuuming of the rest of house. The rotation method works very well to ensure a months worth of complete attention. Yesterday my house was cleaned by Team #1, Maria and Ana, who did a fabulous job! thank you to them and to the Cleaning Authority~

M
Review №73

As always, proficient, courteous, thorough, no problems at all!

Sk
Review №74

I have been using them for over 5 years and Team #9 has been wonderful. My home always smells and looks great. They are always on time and very pleasant. They get the job done right and quickly.

Ro
Review №75

Excellent job. My house is very clean!

Sh
Review №76

My team was great cleaners and the job was completely approved by my family.

Sh
Review №77

They’re fast and reliable, great for maintaining a clean home.

K
Review №78

I would like to commend Team #3 Denise and Christina. My home always looks and smells so wonderful after theyve finished their rotation. I love the little details like the kleenex roses on the tissue boxes and toilet paper folded into a triangle. Delightful hardworking team..

As
Review №79

I love The Cleaning Authority. Annie and Esperanza come to our home and that is the best day of the week. They do such a great job and have great attention to detail. Our home feels brand new after theyve cleaned it. I highly recommend!

Je
Review №80

Does a great job. Very detailed.

Su
Review №81

Thank you America and Arely, Team 8, for a wonderful first experience with the Cleaning Authority! The detailed care of cleaning my entire home was unexpected. They were thorough and pleasant. I was equally wowed by the Inspector who came after they were finished to examine the work. Impressive!

Am
Review №82

Annie and Esperanza, Team 10, did a great job cleaning our house. They, like others from the Cleaning Authority, are thorough and get the house as clean as can be. Dont think that all cleaning companies provide the same training for their staff....the Cleaning Authority staff are the experts!

ST
Review №83

Excellent as usual.

De
Review №84

I really like the deep cleaning rotational system that hits different areas of my home. Esperanza and Annie (Team 10) have been my cleaning team for quite some time. They always do an exceptional job and I appreciate their thoroughness.

Lo
Review №85

I have been using this service for over two years and they have been the most reliable company I have ever used. It is the same two ladies (America and Arely) who are always happy and so sweet to be around. They do an amazing job and I have never had any complaint.

Me
Review №86

Team #2 is wonderful. My house is always so clean when they leave. Cant say enough good things about those lovely ladies.

Su
Review №87

We are very pleased with the work the the team performs at our house. It is the attention to detail that we enjoy. It is an upgrade from our last attempt of having someone come in to clean our home!

Li
Review №88

This company starts out with a bang and rapidly goes down hill from there. They do not take care of your personal property and do not follow cleaning instructions. I was left with damaged wood floors, broken glass in a photo frame and a huge chipped plate hanging on the wall. None of the damage was mentioned to me at the time I had to discover it on my own. Never any apology but denials that they caused the damage. Very unprofessional company,, not willing to correct their mistakes, have had to file an insurance claim and they are still denying responsibility for their incompetence. I WOULD NOT RECOMMEND THESE PEOPLE FOR ANYTHING. BEWARE. And the cycle cleaning the claim on their paperwork is not done, I have been discovering no wiping down of baseboards, no cleaning of fan blades, cobwebs, just not doing the tasks they claimed they were doing. And never wiped down cabinet doors. Very poor performance after sounding so amazing at the initial interview. BUYER BEWARE....FIND AN INDEPENDENT PERSON YOU CAN DEVELOP A PERSONAL RELATIONSHIP WITH, THEY WILL TREAT YOU WITH MORE RESPECT. Additionally the rotation of crews through your cleaning cycles does not benefit the homeowner in any way.EXTREMELY POOR WORKMANSHIP.

Mr
Review №89

Arrived on time, friendly, efficient, and excellent cleaning coverage.

Li
Review №90

The Team Carmen & Marangeliz (#9) always do a super job. With two dogs it is always a pleasure to come home to a spotlessly clean home. Ive been a customer for many years and they always do a great job.

Ju
Review №91

Team #10, Annie and Esperanza, do such a great job at my home. I have been a satisfied customer of The Cleaning Authority for a very long time, and I am always pleased with the work that they do!

Ka
Review №92

I have used the cleaning authority for over six years. They are prompt, trustworthy and do a great job.Their teams are great and Fabiola does a great job. I would recommend them.

Sh
Review №93

We have been using The Cleaning Authority for quite some time now...at least a few years. They always do a good job and it was challenging when our black lab was still alive. I prefer to to have the same people clean my house every time and when we used to have them only once a month, it seemed easier to have that request followed. After changing to every other week, I was having different teams every time, but Im happy that for the past few months I have been getting at least one of the same people on the team at my house every time. They get used to coming and are familiar with my house. There are lots of payment options, email reminders, and great customer service. I recommend them to everyone that asks me about my cleaners and my neighbors use them now, too!

Jo
Review №94

Outstanding, as always!

Ba
Review №95

Ive been using The Cleaning Authority for about six months. They have been thorough and timely. My biggest problem with other cleaning services Ive had, especially individual cleaners, is the reliability. They never show up when they say they will. TCA always sends an email at least one day before your cleaning with the time they will arrive. they show up when theyre supposed to. If theres a change they call and talk to you. Because of a holiday, I received a call early the week before to reschedule my usual Monday cleaning to the Friday before my usual day. I liked Friday so much that I emailed and asked if I could change my usual day and they responded right away that they would make the change. I like that they are accessible by email and text as well. You do get different teams each time and some are better than others but none have been terrible.

Za
Review №96

They never disappoint!

Pa
Review №97

I have been using this service for many, many years now - Team #10 - Annie, Esperanza and Hilda are so AWESOME - they are polite and efficient and so friendly and very very good at what they do. Thank you so much!

Ki
Review №98

I have been using this service twice a month for over a year and am very happy with them. I have rarely had a complaint and never when visited by Team 1, Maria and Gisela, who consistently show up when scheduled and leave the house fresh and clean.

ta
Review №99

Came earlier than expected and I wasn’t ready.

Be
Review №100

Very happy with our first clean. Team #11 Rebecca & Rachel did a great job. Thanks!

Information
2 Photos
100 Comments
4.7 Rating
  • Address:1800 Roswell Rd #1060, Marietta, GA 30062, United States
  • Site:https://thecleaningauthority.com/marietta/?utm_source=GMB&utm_medium=organic&utm_campaign=marietta
  • Phone:+1 770-574-6403
Categories
  • House cleaning service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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