Matthew Cheever and his team at Farmers Insurance are very informative and professional. This office sets the standard with integrity. Agents who can help clients not only save money but also select the best policy fit for them.
Amanda has been very good to work with. She is very pleasant, professional and communicated the details very well.
Amanda Wells is excellent. She was patient and walked me though many questions about changing over the homeowners and auto polls form another company. Im very pleased and happy to be part of Farmers.
Car/home insurance is all the same, right? No, it isn’t. This office is amazing to work with. They answer the phone and handle any issue immediately. An issue like calling at 4:30pm and asking to add a car to your current plan. I had the ID cards in my email by 4:45pm. I have emailed them with questions and had a response by end of day. Good customer is hard to come by. Great customer service is near non-existent. This office provides great customer service and the rates to boot. When Covid hit I tried to trim down our expenses. I received quotes from 6+ other companies. None could beat this offices’ policy. If you’re shopping for insurance, look no further.
While purchasing new home and auto polices with the Cheever Agency, my agent, Chris Copeland was very responsive, professional and very helpful. I feel my Farmers polices are a very good value and all members on the Cheever staff were very responsive to help me in the change to the new polices..
I have been using this Farmers office for several years. The team is fantastic. I highly recommend giving them a call the next time you are looking for insurance.
Chris was very informative. He explained the basics of what I needed for my home insurance in a very simple way.
We especially appreciate the service provided by Amanda.
Amanda was very pleasant and helpful.
Able to offer reasonable insurance when no one would look at us. Kind, understanding, patient agents. It took us a while to sign on because of things going on with us, but Amanda persisted and understood our issues. Fantastic agency with fantastic people. Highly recommend!
Amanda Wells, thank you for all your help. It was a pleasure dealing with you. I would recommend you to my family, friends and others. Stay well and God bless! Tiep
Lets be honest, all mass-mailers are annoying. But when something like this is sent, implying you are already a customer (false) and it contains information to renew with them (false), it also implies that the agent and agency is not worth your business. Attracting customers should not be an exercise of wondering how best to annoy them, too.
We had lots of questions prior to making our decision to change to Farmers. Amanda Wells went above and beyond to answer all our questions and make everything clear for us. Weve had the same insurance for 30 years and it was not a quick decision we wanted to make. Amanda helped us understand each item. We had all the questions and she as very thorough.
Matt, Jennifer and the staff are quick to respond with great service which includes being very kind and considerate! We have had them for several years now after changing from our prior insurance company that kept raising their rates. Finding a low cost and with good service can be hard to find. This team with Farmers Insurance delivers! We would recommend them for all your insurance needs!
This is to commend the service and information that I received from Amanda Wells of the Cheever Insurance office. Amanda is detailed, and very customer oriented. Our journey as a policyholder and insurance agent is off to a great start and I have no doubt it will be for a long term
Had such a lovely experience with Christopher at Farmers. He made my first renters insurance experience so easy. He was super professional and so responsive. Thank you Christopher & Farmers!
I worked with Amanda Wells and she was did a great job answering all of my questions they made switching so easy. I am so happy with the service we have received so far.
I wish I could continue working with Matt and his team at Farmers but due to my move to South Carolina, Im not able. They made both the insuring and the cancellation of both my homeowners and car insurance policies a breeze. I always got a real live person on the phone when I called and very fast, professional service.
By far the best experience I have had dealing with an insurance company. Matt and his team are very knowledgable and professional. They take their time to hear your concerns and answer your questions. They make sure that you have the right amount of insurance in the unlikely event you have to replace your belongings and start over. I could tell they were genuinely concerned about me and my family. I would definitely recommend them!
Amanda Wells took very good care of my quote through sign up process. She was responsive, personal and knows her way around the policies and rates. It was a great experience all around!
Our Insurance Agent Jessica Pace was very friendly, knowledgeable, and was able to help us get the coverage we wanted at a great price. We would highly recommend them for all your insurance needs. AAA+++
Professional service, perfect communications. Special thanks to Amanda Wells for helping me with my insurance queries.
Dealing with insurance is never fun but the the Cheever group is great to work with. The staff answers all questions, sends emails with written information and has searched to get me the lowest premiums possible. Whats better, the staff is so friendly and easy to work with.
Amanda Wells answered all of my questions in a quick and professional manner. I would feel very positive and comfortable in referring my friends and associates to Amanda Wells at Farmers for all their insurance needs!
They have been extremely helpful and up front when answering questions I have had.
Amanda wells won me over when looking at several insurance companies to insure my home and autoShe was informative and instrumental in helping me choose what I needed
Excellent service by Chris Copeland.
Very good service from Amanda. Answered all my questions. Rate quote for home & auto was below the competition.
The Woman I spoke with, Whose name escapes me at the moment, was knowledgable, patient, kind, helpful, professional, and appreciated.I told her that her boss should give her a raise. She was so awesome.I sincerly regret I did not write her name down. The conversations were recordered so I hope someone takes the time to look her up and give her credit. Absolutely why I keep doind business with this agency.
Ms Jennifer Davis was very friendly and helpful in assisting me with signing up with Farmers. She has great customer service skills.
Whenever. Mrs Jennifer Davis assists me with my insurance needs, the experience is always a pleasure! She is one of the most helpful and courteous people in the business and Farmers is lucky to have her!
Amanda was very professional and helpful in completing Home Owners & Auto policies. Farmers is saving us significant $s.
Cate Brown was so great with getting me a good insurance policy rate.
Fantastic experience! Very helpful and very responsive! Couldnt be happier!
Matthew and his staff are always helpful. Jennifer went above and beyond to provide me some documents asap!
Excellent agent who knows how to take care of his customers!
Amanda was very helpful!
Great people to work with !!