Excellent service from my salesman Ryan Allison! He’s very knowledgeable, professional, patience and attentive to every questions I had. The process took about 2 weeks and he kept in touch with any new updates. Very pleasing and satisfying experience, would definitely recommend this place with friends and family. Thank you Ryan for my red bow!
John Nahar is absolutely in a class by himself when it comes to customer satisfaction!!! He is warm, knowledgeable, friendly, caring, charming and even funny at times!!!He is not only this way with his customers, but also with his coworkers!!! So many of his colleagues (while I was there today to pick up my car), came over to John to assist him in any way way they could!!! I was truly impressed by that.This JM Lexus dealership is always busy. Customers like the warmth that workers like John exudes.Thank you John. Stay healthy and take time to eat lunch!!!😂
Anthony hippolyte is a true gentleman and a professional Sales Manager. He demonstrated true professionalism, knowledge and patience. I appreciate his hard work and ability to deliver excellent service beyond a 5 star rating. If there was a higher mark than 5 star I will gladly reward him with it. JM Lexus are lucky to have such a gentleman. I humbly thank you Anthony for a great job from a car guy.
You would be hard pressed to find a better sales manager to work with than Brad Patrick. He makes the entire process both seamless and easy. He is knowledgeable about his cars and and there is no question that he cannot answer with clarity. I felt no pressure because Brad is both upfront and honest. I bought my beautiful new Lexus Monday and it was delivered by Brad today, including a thorough tutorial in operating the vehicle. When you go to JM Lexus to purchase your car, your go to sales manager is Brad Patrick.. You will be more than satisfied.
Edit: 09/21/2021Nick the general manager for the dealer has contacted me apologizing for the situation and recognizing the shortcomings of the dealer. Arly has done the same and has explained that my emails went to spam. As a result of these communications, I’ve decided to rectify my review from a 1 Star Review to a 4 Star Review. I understand that the vehicle market is a mess right now and it’s hectic for both the customers and the dealers themselves. Thank you to Nick and Arly for clarifying the situation and owning up to the problems.Original Review:My experience truly couldn’t have been any more lackluster. Despite them advertising the whole one point of contact thing, they made 0 effort to have contact with me. I sent countless emails to the Sales Manager Arly and the Internet Specialist Fran to no avail. I will give credit where credit is due, Fran called me at the beginning and put me in contact with Arly, but when she called a second time and told I told her that Arly was not responding to the three emails that I had sent, she said she would look into it. I guess she must be looking very deep as I am still waiting for her call. I even sent her an email to follow up with her and got no response. JM prides themselves on the no dealer fee aspect, but that doesn’t mean that they shouldn’t provide quality service. Due to these reasons I took my business elsewhere and got the other dealer to remove the dealer fee. Essentially I got the same experience financially, with one big difference: they actually communicated. Take your business elsewhere folks. I’ve gotten better service from Toyota dealers. You’d expect much more from a luxury brand dealer. And to those reading this at the management level, you’re probably going to try to get Fran or Arly to call or email me. But save yourself the effort. I have 0 interest of purchasing a vehicle from this establishment.
JM Lexus is an amazing dealership, they pride themselves on exemplary service and they exceeded my expectations. My sales representative was Bobby Edmond and from the beginning to the end, made my buying process one to remember. I highly recommend stopping by this welcoming dealership and highly recommend Bobby as your representative to make that next purchase. Thanks again for all the help and insight assisting me in purchasing my new IS350.
This is my first Lexus vehicle and let me tell you. This was a fast and very transparent experience. I appreciate the fact that they believe that ANYONE can get into a lexus. The receptionist lady was very welcoming and introduced us to Joshua. Joshua was very helpful and was able to provide an excellent, transparent and smooth service. His attention was really more than enough to make our first time at the dealership a pleasant experience!
Without going into all of the ugly details that we initially encountered, and after speaking with a manager, we were introduced to Tim Spellman to right the wrongs, and hook us up with our new certified pre-owned vehicle. We ended up way happier than I couldve imagined. Thanks to Tim and others at Lexus, we drove off in our beautiful Atomic Silver Lexus NX 300 F sport. The car is beautiful and Tim was beyond what anyone could ask for to help us find what we needed, which ended up being 10x more than we expected to find. Words cant even express how my mood and attitude took a 180 after being introduced to Tim. Thank you Tim, and also a special shout out to Nick Varsam, for hooking us up with Tim. We are thrilled and I love our new Lexus!! See you guys next time were down for a scheduled service call.
Just bought a 2022 Lexus ES!! Exceptional service. From the time that I reserved the car, I was told the car would arrive mid October. The car came 2 weeks early!! Daniel Meininger was an exceptional salesperson. The entire process took around an hour. So quick and convenient. JM Lexus exceeded every standard and is the best Lexus dealership in the region!!
Paul Mompremier was an awesome sales manager. I came in wanting a specific vehicle and he got me a better vehicle at a cheaper price and very low interest rate. Everything was also very fast, which is a plus because being at a car dealership can take hours. I definitely recommend Paul and JM Lexus!!
Had a great experience! Rehan was so helpful and really helped us meet our needs for the vehicle we wanted! Great service and professionalism! Both guys stay late to make sure we were all taken care of!! Even the follow up to help set up with Lexus via mobile was so helpful!!! Thank you all
I have received many years of excellent service at JM LEXUS. Rich Wilson, Assistant Service Manager is my current point of contact. He continues to be knowledgeable, fully engaged and always courteous.He always make sure I understand the nature of the problem and it’s resolution.Carolyn M. Harris
I went to consider trading in my Lexus IS 250 Fsport. I met with Alicia Stark and was very happy. She made me feel comfortable and listened to my concerns. We discussed financial issues and I felt like she cared about my needs and not just making the sale.
If you are looking for a car, I highly recommend this dealership. I just purchased my 3rd Lexus from them. From the sales managers to the service managers, the hospitality is top notch. They treat you truly like family. Big thanks to Ryan O’ Kuhn and Khaled Dandashi for the amazing service that was given when getting me a new vehicle. Ryan had me in and out in an hour. Easiest transaction I’ve ever done to purchase a new vehicle. Thank you again!!
This dealership is the best I’ve been to this far. Their prices are way better than the others. They go the extra mile for their customers and they always have a welcoming smile. AnnMarie and Nick Varsam were exceptional. You guys were the best. You took care of my family and ensured we were all set, comfortable and well educated with whatever decisions my husband and I made. They made sure my kids were also taken care of and my kids are not easy to deal with. Thank you guys so much. I definitely will recommend.
I purchased my NX300 today and I am extremely pleased with the service of my sales person, Dan Phillips. I gave him the specific criteria and details of the car I wanted being less than 2 years old and with low miles, definitely a hard find today. I was shocked when he called the next day and found the perfect car for me. He obviously took the effort and did the work necessary to find the exact car I was looking for. I was very impressed and would highly recommend Dan if you end up at JM Lexus. Thank you, Dan for your professional, courteous and caring service!
After my Lexus had been hit in a parking lot, JM Lexus did a wonderful job of fixing it & servicing my oil/filters at the same time. My car was back to looking brand new plus they cleaned it really well inside too. Everyone was courteous, on the ball, & calling me with updates so the entire experience was my 1st of many at JM Lexus. Thank you so much!!
Carlos Nunez is a true professional. I arrived ahead of my appointment and was immediately greeted and attended to. Carlos thoroughly explained all my options and upfront pricing for each. He indicated the service would take approximately and hour and half but it completed sooner. The vehicle was washed and cleaned. Additionally, paying at Carlos’ desk was convenient and carefree. Thank you Carlos and thank you JM Lexus
My mother purchased her first Lexus this past Saturday and I was browsing the showroom floor. I was instantly drawn to the IS F Sport. After pondering it over for a day and crunching some of the numbers, I knew I had to have this car. This is my first Lexus and I absolutely love it. It has all the power and the luxury. I also want to thank the sales staff for being so helpful.
Only great experiences at JM Lexus because of Chico! He is great and always gets us in and out quickly, taking care of both of our cars. Very happy with our service - great atmosphere too!
My experience at JM Lexus is always fantastic. They are friendly, professional, and very well organized. Whether I am taking my car in for service or looking for something new, I always enjoy going there.
JM Lexus is an outstanding business as demonstrated by the value they place on the customer walking through the doors of their facility. Their loyalty to loyal Lexus customers like ourselves are above and beyond anything my wife and I could have ever expected. It is the primary reason we continue to remain within the Lexus family after partaking in the valuable experience we have received. The team and staff made us welcome and comfortable in our decision to remain. Bradley was the consummate professional. He made sure we were taken care of. He was patient, considerate, kind, and witty. He took his time even though we knew he was short of time, but managed not to make us feel that way. His director Brian reached out to us ensuring that we were in the best of hands. We are so grateful for all of the efforts Brian and Bradley made to assist in us walking out with another beautiful Lexus our family can enjoy. Thank you to this A++ team for your attention to details and professionalism that we will not soon forget!
I worked with Saqib and Michael who made the process of leasing a new car very easy. I was in and out within 1.5 hours without any headaches or surprises. I highly recommend working with them.
Even during constantly changing Covid protocol as well as major renovations this place still runs like a well oiled machine - or better yet...A Lexus!
My salesperson Annemarie Gusmano was excellent. Very personable, knowledgeable and accommodating. She went above and beyond explaining all my options. I would definitely recommend my family and friends.
It was a very positive experience … prompt courteous professional from the time car was being serviced until the time I picked it up.Omar was the customer service representative… explained everything in detail was impressed and very satisfied. Am glad I stayed with and purchased another Lexus.
My family and I got our second Lexus from GMLexus and once again it was the best experience. Gregg was amazing, he made the process easy and fast. And who doesn’t like gifts, they showered us with gifts at the end. I love gifts so I left one happy woman. All the staff always so helpful and courteous toward everyone even if they’re not working directly with you. Thanks for always providing great customer service again Gregg was amazing. Thank youOlga
Best experience we had leasing a new vehicle and turning in our old one. We worked with Josh K. and he is a first class professional who made the process of leasing a new vehicle easy and stress free from start to finish. We also received a phone call from a nice manager who was very helpful too. We are very happy JM Lexus customers!
Excellent experience as usual! They honored my lifetime warranty on my radiator and replaced it at no charge! They even put me in a beautiful 2021 RX350 so that I could continue with my day. My car was washed and waxed when I picked it up, too! I love my car, but if I ever get another one it will be a Lexus! Great cars and great service!
Our household has owned many Lexus since 1991. We have used a great number of dealerships in NY, AZ and now FL. Yesterday was the very first service experience with JM. From the arrival greeting to leaving the place, it was the best customer service ever. Carlos Nunes was the advisor. Excellence!
On Sept 02nd my spouse and myself walked into JM LEXUS and met Mr Eric Rodgers.Mr. Rodgers was extremely capable, polite and correct. He answered all our questions about the RX 350 in a very professional manner and also gave us some additional information. The folks at JM Lexus know their business. This is far the best dealership I have ever visited in the past 50 years. We left with a new 2021 RX 350.
Casey is awesome! He is extremely helpful and makes the entire service experience seamless. The rest of the team was great as well.
Coming from someone who has never leased a car before, it could seem to get a little confusing at times but Reggie Leo at JM Lexus made my whole experience easy and forthcoming. He was very patient and ran the numbers on multiple cars and my options that I could go with that were within my price range. Reggie was very helpful and answered any questions I had and even offered to pick me up from the airport when my new ES 350 arrived at the dealership. 10/10 would recommend this service to anyone looking to get into a new car. JM Lexus is one of the finest and upfront dealerships to go to. I am extremely satisfied with my overall experience with Reggie and JM Lexus.
Just as usual. Great service and friendliness from the team at JM Lexus. Carlos Nunez has been my Service Assistant for years, he takes very good care of his customers.Thanks!
I dealt we Ashley Alt at JM, and she was great! She didn’t pester, but interacted with purpose. We found a great use RX350 from JM, and it’s a gem! Mint condition, extremely low miles. They put the car through their inspection, and gave it their stamp of approval. They made a few necessary fixes on the car, and we are extremely happy.JM was great to deal with, and I would recommend them to anyone.
Great experience! Out salesman Bobby Edmonds was fantastic, he went above and beyond to provide us 5 stars service. Strongly recommend
Excellent service with both my service manager Chris Margolis and the mechanic. I walked out feeling like I paid a very fair price for excellent work. I also had a beautiful ES350 loaner car at no additional cost. Very courteous as well. 5 stars. Great job JM Lexus.
I was very happy with the sales and service at JM Lexus, Arly my sales associate was very prompt and professional, In a very short time i was able to complete the transaction with very little down time. I highly recommend them to anyone who is in the market for a Lexus.RegardsEzra Alexander
Huge thanks to Ashley Alt for assisting me. She made my car buying experience simple. If you’re heading to JM Lexus ask for Ashley Alt!
Just got our third vehicle here and doing so could not be easier with Bruno DaSilva. The process is completely painless. Brunos customer service is always excellent with quick response time via phone and email. Would highly recommend him to anyone!
For anyone who is shopping for a car, new or used. I personally recommend JM Lexus. Why? Because I have been to many dealers in the past 20 years or so, and this is the first time I can truly say, I am 110 percent satisfied, and I said this without hesitating. Give them a try and share your experience with others. JM, Thanks for hand picking such a wonderful team of professionals. Keep up the good work.
I won a car from my job 🥰, I was the happiest person that walked in JM LEXUS MARGATE.The facility was clean, the person at the front desk was welcoming.I spoke to Reggie Leo the sales person, told him what I was looking for he understood and delivered 100% 🔥❤️. My experience at JM Lexus was amazing, I was treated as a person not as a number. I most definitely will be recommending JM Lexus. Thank you Reggie, I appreciate you and I LOVE MY 2021 NX300.
Jim was very nice and explained all needs to me on my service needs. Great communication thru the process. Happy to be a customer of Lexus. Thanks Jim
I wish there was an option for than 5 stars. My experience at JM Lexus on 7/17/21 was so great I honestly don’t think Im ever going anywhere else. Donald N. took such great care of me and made sure everything I needed and wanted was done before I left. This is my first time purchasing a car on my own and I am so happy with my purchase. My mom purchased her 1st car from there 6 years ago and from Donald who also made sure she was well taken care of. A pleasant place with great customer service you can never go wrong with that. Shout out to Donald N. he really made my day!!!
Ryan O’Kuhn, Sales Manager at JM Lexus, is the absolute, absolute, absolute best. JM Lexus’s Customer Service was my favorite since my very first vehicle purchase back in October 2016. Anything you need at JM Lexus Dealership, each employee on premises has your back each & every time. All the time. Professional, Warm, Courteous, Attentive, Social, Friendly, Knowledgeable, Understanding, Patient, Humble, Great Listeners & even with a Sense of Humor. Today I traded-in my former vehicle 2018 Audi A4 Premium Sedan for my New Amazing 2021 Lexus IS 300 Sedan. I am so happy with my Lexus vehicle I had to make sure I share how great this transaction made me feel. JM Lexus not only provided me with the highest most valuable customer service experience ever since October 2016. They were amazing on every level while trading my vehicle for a brand that has excellent value, quality with a strong sense of pride, financial stability & unbeatable peace of mind. Thank you Ryan O’Kuhn!Sincerely,Mr. Feliz
It was an all-around positive experience. They addressed all my concerns from Sales to Maintenance. I would definitely recommend this dealership. Z provided me with the information I needed to confidently make my decision without being “pushy”. I stopped by later in the day, and the process was fairly quick all things considered. Exemplary service by the entire staff. Kudos to all!
I had the pleasure of working with Reggie Leo at JM Lexus and I couldn’t be more pleased with the experience. He was extremely knowledgeable and gracefully answered all of my many, many questions. I felt extremely guided and comfortable when purchasing my brand new car 🤩 My buying experience couldn’t have gone any smoother. I refer all of my friends and family to Reggie because I know they’re in good hands.
Traded in an older for a newer Lexus today & my experience was extremely satisfying. I was greeted politely by their sales manager Kahari Whittaker & he really took care of me in every way possible. Kahari went above and beyond and I highly recommend him as well as everyone at JM Lexus in making your car buying experience as pleasant as possible. I am extremely satisfied by my new purchase! Thank you and see you guys again soon!!
JM Lexus exceeded my expectations from the moment I met my amazingly outstanding Sales Manager Annemarie Gusmano. She found me my dream IS 350 F Sport that Ive already nicknamed Creampuff. Words can not express my gratitude that have for the way all the team leaders have assisted me with outstanding service. I highly recommend JM Lexus for all your Lexus needs.
Thank you Annmarie Gusmano for helping me get my first car! I couldn’t have done it without you! They were so nice, understanding and very helpful!
The best experience changing brands of car. My first Lexus after 7 leases with Mercedes. Jory and Brian were patient and so knowledgeable about all phases of leasing a new car. Only was they who took care of me. Not having the usual “ Chain of command” to deal with. Love my LEXUS.ROSE
Ryan O. was great over at this particular Lexus dealership. My initial plans visiting was just to test drive a specific model that was seen on the lot. Well not only did I test drove, but left the lot in my possession with the particular vehicle. Ryan from the beginning until the very end made the process very easy, was not “pushy” and was very excellent and knowledgeable. Not only answering questions about the specific model I preferred, but also going over the financing. Don’t think out of all my years with car buying that there was a better overall experience here at this Margate location. Thanks again to Ryan and will recommend anyone to see him if interested in moving forward with a new vehicle. So comfortable with the whole process. Ryan is the man!
Recall of interior panels expertly replaced on a 12 year old car at no charge, w/a loaner! Total luxury customer service. Also Luis that checked me in noticed a small scuff on my bumper and removed it in a second! On his own without me asking!! Rich the service assoc was knowledgeable of my particulates and sped me through the process with ease.
I just purchased my second Lexus at JM Lexus and I wanted to share what a wonderful experience it was. My salesperson, Rehan Ahmed was a pleasure to work with. He was very knowledgeable, personable, and made the whole experience very easy and stress-free. He went out of his way to make sure we were getting the car we wanted and I would definitely request him when we need another car.
I highly recommend JM Lexus to anyone in the market for a new car. They made the car buying process easy and smooth. My salesperson Ryan OKuhn was extremely helpful, personable and professional. He went above and beyond to make sure I got exactly what I wanted and then explained everything in detail so I could get the full use out of all the bells and whistles on my new car. The dealership was clean, comfortable and not at all chaotic like some places. JM Lexus treated me like family, and thats why Id recommend them and shop there again.
Excellent customer service by John N. Very interested in satisfaction of the customer. Very happy with my visit and work performed. Thank you.
These guys are simply the best. Everything was amazing, they were very helpful and easygoing. They made process of buying a car stress free and fast. Special thanks to Donald Norton for finding a awesome suv I could imagine. If you go there, ask for him!
Fantastic buying experience buying my first Lexus from Dario. He took the time to listen to what I wanted and was able to locate and reserve an incoming car for me. The buying process was low stress and zero pressure, with zero games or trickery. Everything was exactly as he said it would be throughout the entire process.
I Drive past a Lexus dealership to get to JM Lexus but love the service, and willContinue.. J&M .always gets me in and out quickly. And give me a through heads up on any service needed….Donna is my service rep she is the best…but even the young Gentleman that takes me to my loaner is kind and courteous
My wife is a long time Lexus owner and has been using the service department at Lexus for at least two decades. Today was my first service on my new Lexus. I was very pleased with my experience in the service department from greeting, explanation of services and minimal wait time. My car was finished in the time as promised and was sparkling clean inside and out.Thank you Sebastian for making my first experience a pleasant one.
Richard Meier was fantastic in his handling of a new lease on our RX350. The deal was the best anywhere and he even delivered the new suv to us and drove back our old leased suv. You will be very satisfied with JM and Richard.
JM Lexus was the best experience I have had at any dealership. It was great to only have to deal with one person through the entire process.Bradley Patrick made the experience easy and pleasant. He was extremely knowledgeable, organized and easy to communicate with. He followed up after the sale to make sure I was happy with everything.I would recommend JM to anyone in the market for a car and especially Bradley Patrick.
Service was great! Xavier is a professional and always gets the work done in a timely manner! Excellent
One work to describe my experience; OUTSTANDING!!! Big shout out to Arly Edmund, Sales Manager. He was friendly, professional, made me feel comfortable. Never had the feeling he was putting pressure or try to convince me to make a deal. Answered all my questions and provided a clear explanation. Took extra time for show me how to operate all the features that comes with the vehicle. Thank you! Thank you!
I love JM Lexus! The people are amazing and friendly. They take extra care to be sure all of my concerns are addressed. I get regular updates and I love that the first two service appointments are free.
Love JM Lexus ..... Our salesman German Afanador provided Excellent professional sales service in introducing us to Lexus NX300 including all featuresHe was eager to give us chance to listen to our needs and showed us various exterior / interior color optionsGermain was willing to let us take vehicle for test drive and gave us a warm feeling that he valued us as customersHe presented deal including options for lease/ purchase and again made us feel comfortable with our decision making processI would definitely recommend German to anyone interested in pitta Lexus vehicleHe was polite, knowledgeable and pleasure to work with throughout the sales processJM Lexus IS the car company you want to buy a new vehicle from
I worked with Ryan O Kuhn, who made the entire process very easy. I had never purchased a car before and he was very well informed about the vehicles as well as proceeding the extra mile to obtain more information if needed. He answered all of our countless questions multiple times with patience and thoroughness. He respected my time and was very efficient. Thank you ryan!!
I have purchased and leased a few cars Dario Dziamalek from JM Lexus in margate. Great and informative salesman.He really helped out my decide on the purchase of her car. 5 star employee.
Lexus has created the best experience for buying/leasing a new car. The website is easy to navigate, informative and useful in discovering the brand. The Lexus Team is responsive, attentive and knowledgeable. The cars are great and priced to sell. Once I made my decision the team was fast and thorough.
I was introduced to J M Lexus By a friend of mine. He purchased 2 RX 350 and an IS 350 and he kept praising the sales crew and the maintenance crew about how awesome his experience was. So I had to check it out for myself and boy was I amazed and impressed also. The no haggle and no Dealer fees. WOW!!!!!!!!!!!!!!!! Thank You Richard Meier for your honesty, professionalism and patients . Tim and Ingrid
Lancia was Great!! Great service, quick and friendly!! I definitely recommend for everyone to stop by and see what they have to offer.
Excellent service! Conrad, Catina, and Omar were great and made sure I was in and out in a timely manner without interrupting my day!! Pleaseny attitudes as well!!
Gary Mueller and the Lexus team made our deal actually virtual. We knew what we wanted and Gary found the perfect RX-350 to meet our specification. Gary drove the vehicle to my house and completed the paperwork in no time. WE bought our first RX at JM Lexus 19 years ago!I promised my loyal Lexus wife this December to Remember present and Gary and the JM Family made it happen! Thanks Gary and JM Lexus!
Had our first service experience at JM LEXUS. Oil change, tires rotated, fluids and tire pressure checked and car washed. Out of there in less than an hour. How about that?
This was our second experience at JM, we are a repeat customer to Lexus, having had been repeatedly for the last 20+ years... in the North Miami dealership... but 3 years ago... needed a different experience of the standard... go to your previous dealership and start negotiating again... being in the real estate business for over 40 years... loyalty is earned... as fate would have it... we had an appointment with a salesperson... since our salesperson from 3 years ago was out on a medical leave... and we ran late so Ashley was asked to assist us... and are we happy she was the one. Ashly was professional and competent... it was quick and painless.Thank you so very much Ashley.
I have purchased many Lexus vehicles in the past. Hands down, JM Lexus provided the most professional, pleasant experience of all the Lexus dealers I have worked with. They are trustworthy, knowledgeable and dependable. Highly recommend no matter how far you are from this dealership, it is worth the trip.
We had such an quick and easy experience with our purchase. Financing was a breeze and finding our car with the wow factor was easy! The kids enjoyed playing on the putting range while we signed the paperwork. No headaches at all with - Saqib Khan, even with two anxious little ones.
JM Lexus is a continuing and reliable source of advice as well as service. In particular we can rely on Ryan at the service department to give us full support when we have need for a service solution with our Lexus 350. Today, between regular service dates he arranged a safety inspection to reassure us about a potential issue. He ran the check, gave us the conclusion, set our mind at rest and said there would be no charge. JM Lexus are the best, and Ryan is a star!!
We had an excellent experience with JM LEXUS working with the salesman, Bobby Edmond. Working with Mr. Edmond we were able to arrange a very satisfactory lease of a Lexus RX 350.We were able to test drive the car to determine if it was suitable for our needs. Mr. Edmond’s assistance was invaluable, Explaining the intricacies of the car and the lease, clarifying for us any question we had regarding the car and the lease.He was particularly knowledgeable of the financial arrangements which she was able to present clearly and concisely. He made the leasing experience an easy transaction to conclude.I had heard very good things about the JM Lexus dealership and they turned out to be spot on. I would strongly recommend this dealership to anyone considering the purchase or lease of a Lexus automobile and Mr. Edmond as the sales representative. Their show room has a tremendous display of various LEXUS models in a well fell thought out floor plan.
Being my second time working with Reggie at JM Lexus it was nothing short of amazing. To me the car buying process has always been an anxiety driven experience until I was able to work with Reggie. The effort and support during this process was beyond anything I would ask for in a sale. I barely needed to ask a single question because Reggie made sure he was always on top or one step ahead. I am so happy and excited with my new Vehicle and I look forward to working with Reggie and JM Lexus for any future cars.
I had great saleswoman Annemarie Gusmano. I had previously owned a Lexus and now I am back again. Great service!!
Fantastic experience in leasing my new es350 f sport. Eric was a real professional and listened to what my expectations were and delivered on them all. A true pleasure to work with someone of his caliber. I would recommend JM Lexus to everyone. Jim Moran would be proud of what my experience was. Thank you Eric for being the leader of your team who put my deal together without a hitch. Can’t say enough. HIGHLY recommended.
I’m a 20 year old female with minimal credit history, no money down and my mind set on a car. Michael really helped me out, he let me test drive it and when I told him I love the car and I just have to have it, he worked his magic and got me the car. I’m completely in love with jmlexus and I will forever recommend them to people!!!! Great environment, very nice people and they really work to get you exactly what your looking for!!
DO NOT DO BUSINESS WITH TOYOTA FINANCIAL! DO NOT LEASE! DO NOT BUY! I leased a Lexus RC and an RX on the same day. In 2019, after making all my scheduled payments and lease end payment, I had a $0 balance. Two years after the leases ended, they are still showing a balance to the credit reporting agencies, even though nothing is owed. I have perfect credit otherwise. This issue has popped up periodically over the last 24 months, and I have contacted Toyota financial each time. Each time they tell me the I have a $0 balance, but they cant resolve THEIR problem. My problem isnt necessarily with JM, but it was the original introduction with Toyota financial. Their incompetence is astounding.
My experience at JM was pleasant and I had a good experience. I had afriendly and capable sales person who answered all of my questions.I wanted the new RX350 and had it delivered to my address in 10 days. Ionly have good things to say about JM.
Our experience with Dario was such a pleasure! Usually dread buying a vehicle but he made our experience very easy and painless. We appreciate him and all he did during the buying process. He is a 5 star sales person.
Michael La Bianca helped me get into a brand new Lexus RX350 recently. He made the whole process super easy and I felt like I was in great hands from the moment I started working with him. He is kind and courteous. He is also very knowledgeable about the vehicles and does a great job keeping his clients informed about every step of the process. This is by far the best car dealership experience I have ever had. Both my husband and I now drive a Lexus and thanks to Michael, JM Lexus will be our preferred dealership.
I purchased a car from JM Lexus without driving or seeing the car first. They were upfront and honest on the details of the car. I flew into town and the made the transaction quickly and I was on my way! Great experience.
Wow!!! this is by far the best car buying experience I’ve ever had. No pressure take all the time in the world you need to drive out in a brand new ES350. Thanks Donny. Outstanding job well done. Another very happy customer.