Went to sign up today (9-12-21) and saw at least 3 people exercising without masks. There is still a mask mandate in effect for the state that includes gyms and any public facilities. I noped right out of there. Any business not willing to enforce a legal mask mandate in the middle of a pandemic will never get a penny of my money.

Best gym ever!! Doesnt stink like a normal gym, no arrogant meat heads! Friendly staff and love their motto!

Staff is wonderful and super friendly and the facility is up to date

The facilities are great! 5 star.

Have been going to Thrive in Maple Valley for just over 1-1/2 years. Approaching 70 years old and have 2 knee replacements, but no one has ever criticized me for being a little slower than others or a little weaker. Everybody that I have met has been super friendly and willing to give me some helpful advice when I need it. The workout area is clean and everyone is very conscious about wiping down the machines after each use. I admire the dedication of all of you young kids to exercise so early in the morning before starting your busy days. Keep up the good work and never give up.Finding out that exercising is like driving a car. After doing it for a while we start doing things that might make it easier but not necessarily getting the right results. I really appreciate it when someone comes up to me and suggests that by making a slight change in how I am doing an exercise that I will get better results. Thank you so much for the people exercising at Thrive for helping me to better myself.

This a great gym with nice people running it. Its also very clean with plenty of disinfectant spray to wipe the equipment down when you are done. Its the perfect atmosphere for our workouts!

The facilities are great! They are always clean, both in the gym and in the locker rooms. There is never a wait for equipment except in the free weight area, but no big deal. The hours are good and the staff are extremely helpful and friendly. This is the first gym I’ve ever belonged to that I love getting up and going to. I’m seeing great results after only 3 months. Love it!!

Great classes, all equipment at high standard, affordable and staff friendly and helpful.

Thrive has everything you need to get a good workout but not a lot of extras. The staff are always great and the place is kept clean and squared away! One massive perk about Thrive, at least for me, is that they have a 24-access membership.

This gym is a good place to work out, but I am appalled by their customer service. Their contracts are vaguely worded and then they will do absolutely everything, including insisting there are things in the contract that aren’t, to keep your money.They charged me for an entire year of service even though I came to cancel on the day it was meant to renew and claimed the contract said I had to cancel by a certain date, when it didn’t say that at all (it mentions a certain date for monthly payments, not annual fees).After asking for a refund I was told the owner would be in contact with me in the next week. After a month of not hearing anything, I finally called and was told someone would call me back. Instead I got an email (not from the owner) telling me I wouldn’t receive a refund. Through a series of emails it was proved to me that the management doesn’t actually care one bit and are just after as much money as they can squeeze from you, even when it violates their own contract. I understand it’s a business but geez. I don’t want to pay for an entire year of a service I am not going to use.Unfortunately it is now too late to contest the charge, so I hope they enjoy the $40 they took from me. I will never attend this gym again and I will never recommend it.And, through all of this, I never actually talked to the owner. They never called (or if they did, they didn’t leave a voicemail). Disgusting customer service. What a joke.

Really like this gym. Its medium sized but it has almost everything you need even a sauna, no step climbers but plenty of cable machines, free weights, cardio and such. It is almost never crowded when I go, so I can get my workout in and get it done. Been coming here for almost 1 year now and I like the results and the gym.

I’ve been twice since Thrive reopened and staff has been friendly and made my return to the gym great. Social distancing is being kept and cleaning and sanitation has been top priority for members to get their workouts in.

Clean and staff are super friendly. I wish they would replace the kettle bells. But thats my biggest complaint.

Amazing small gym with everything you need, even a sauna! Great prices, friendly staff, month to month terms and even a child care center!

I’ve been a member of Thrive Fitness for years now. The people at Thrive are the best and they care about keeping the club clean and safe and providing an atmosphere that makes you wanna workout and achieve your goals.They have it all here. If you’re looking for a great workout community that is super convenient and affordable you cannot go wrong.

Great environment. Everyone is welcoming and friendly.

Everyone is welcoming and friendly.

I have been going to thrive regularly for a little over a year now and love it! The staff are super friendly, and really make an effort to get to know you. The equipment is kept very clean and updated, and they keep the entire facility including locker rooms clean and tidy. The gym is not over crowded, and Im never waiting for a machine. I LOVE kid care...my daughter is 18 months and every time I take her the staff is kind and playing with the kids, not just sitting around watching. Jordan in the kids room is especially kind and fun with the kids. Love this gym!

The gym is fine but management is absolutely horrible. I came in, cancelled my membership filling out the appropriate paperwork, then they DID NOT cancel my membership and continued to charge me for another two months. When I realized I was still getting charged I called and was told they didnt have my cancellation paperwork. I had to email the manager and owner multiple times and theyre so dense they couldnt understand what had happened. They either lost my paperwork or lost my paperwork and kept charging me. Couldnt get any refunds cause they kept playing dumb. Gave up trying. Cancellation at any other gym has been a breeze.

Gym is really clean. Ive been to others where they have the trainers clean, and that is pretty hit or miss. This one has a guy that comes in every night and really takes care of the place. You can tell he takes pride in his work.I basically go here because I can work out after my kids go to bed and there is a sauna. Most of the equipment works fine. Its a typical gym. The most important thing to me is that its clean, and it is.I only go at night, so I cant really comment on how busy it is or any other stuff youd do during staff hours.

The staff here are really nice. They also have a dry sauna. I only go in the mornings so I dont know how busy it gets at night. Its small but there is always enough equipment. They have a smoothie bar and daycare, and an electronic scale in the front to use. Lots of perks and everyone who works there will remember your name. Only gripe is that its always freezing in there.

Great staff, amazing trainers, lots of equipment, fun classes... I couldnt ask for anything more in a gym! Great place to go to find a healthy lifestyle, or to continue a healthy lifestyle. Good monthly rates as well.

I joined this gym in November and have been very pleased with my experience. Staff is very friendly, trainers are willing to answer questions anytime. Atmosphere is very non-judgmental. Currently part of a Biggest Thriver team and having a great experience!

Amazing small gym with everything you need, even a sauna! Great prices, friendly staff, month to month terms and even a child care center!

Fantastic, family environment; professional and courteous staff and instructors; welcoming, encouraging, and clean!

Ive been attending this gym for about 4 months now and really enjoy it. I have the cheapest membership and am a little disappointed in the weekend hours but generally I have no issues getting in during business hours. My one complaint is that there isnt much room for floor work, but people are usually aware of others and are good to share

Thoroughly enjoy the encouraging atmosphere of Thrive-Maple Valley. All of the machines are well kept and very clean! They have plenty of classes for every fitness level. They also have a great child care area that my 3 year old enjoys going to. Truly a great gym that I look forward to going to as much as I can!

Thrive is the best gym Ive ever been to. I have been to gyms with many pros and some cons, but I honestly cant find a con with this place. The employees are very friendly, and go out of their way to interact positively with all members (and their kids.) The best part of this place might be the kids area. It is not just a holding area. It is more of a destination. There are slides and climbing structures like a McDonalds play place, as well as other things to do like Legos and books. All the regular caretakers are fantastic in their own ways. Some are more strict, but honestly, all are there to keep kids safe and happy. The equipment is clean and if there are any out of order they are fixed within a few days. The bathroom is IMMACULATE. The prices are fine. You can pay very little to use the gym in its basic form (no classes or after hours access) or you can ramp up your membership. Prices are fair for sure. There is a sense of community, from the photos of the t-ball teams sponsored by Thrive to the yearly New Years Resolutions signed and personalized by members and staff. There is tanning, which I honestly couldnt care less about, but some people probably like that. You have to pay extra or get a higher end membership for classes, but honestly thats okay with me. I like that the place is so clean and friendly. Its a perfect gym in my opinion. Shout out to Claire and (I hope Im getting her name right) Dona. They are so nice to my kids, who are not always the best behaved.

I love the smaller community type gym! I hated walking into the big box gym resulting in never going. When I walk into Thrive CF Im greeted with a smile and a hello by my first name! The classes are great- good variety meeting everyones preferences.Participated in Biggest Thriver this year- it was fun to have a group workout with a trainer to coach us along our journey!

Excellent gym! Great staff, friendly, clean . Fun classes and my kids loved their play room! Perfect location and worth more than the small monthly fee! I love that you can cancel in 30 days and not locked into a contract. Highly recommended!!

What a great fitness facility. I recently had the pleasure of creating a Google/Facebook 360° virtual tour for Thrive Community Fitness in Maple Valley and was truly impressed. The entire facility is clean, modern and well equipped with friendly staff. Highly recommended!

Honestly.... Of the gym facilities here in Maple Valley there is no comparison- especially for clean and friendly. All the staff are very nice, beyond friendly.

Community fitness at its finest. A great place to workout with all the right equipment. If you’re looking for a social scene, go somewhere else. This place is for the local community to stay fit.

Small but clean-ish facility. Nice juice/smoothie bar. Would be much better with trained staff.Awful customer service. The desk staff is not trained properly to do essential parts of their job such as membership cancellations and answering basic membership questions. A few months back I had asked what it would take to change my membership to 24 hour access, the answer was well you would have to re join next it was pay the enrollment and finally come in and we can change it okay no too much confusion so I didnt. Last month I went in to cancel my membership and the girl at the desk didnt know how and told me to come back. I was not able to come back in time and they charged me another monthly fee, I asked to have it waved the SECOND time I went in, and was told I should have come in before the billing date. Well, I did, but the staff wasnt trained.I would not recommend this gym. Spend the extra money and go to a gym with competent staff that will provide customer service and answer questions.

I have faithfully attended Thrive for the past year and have thoroughly enjoyed my experience. I have lost 35 pounds and gained a sense of confidence in my health and fitness I havent had for almost 20 years. The staff has been willing to answer questions regarding diet and use of equipment and have been very motivating towards my personal goals. I would highly recommend Thrive for the beginner and experienced workout enthusiast.

Love it here. The staff is super friendly and my kids love going the the childcare area, they beg me to go!

The gym isnt huge but not that busy. They provide everything I need to get ripped. This place isnt judgemental but the employees keep it too hot in there. 70 degrees

We recently moved to the area and have been very pleased with the always friendly staff. When they see you pull in they will have you checked in before you get inside. My kids love the play area and have made many friends since we go almost daily. Ive never experienced an area that was unclean or that the staff is incompetent as a couple reviewers have said. It is a great small gym feel with all the machines and weights you could possibly need. Nothing but good things to say about them. No contracts, no big social club feeling, and they are always there to help. Thanks Thrive!

Thrive is a great gym that the whole family enjoys. All the employees are very friendly and welcoming. The gym has all the equipment that you could need for a great workout and is kept very clean. There are a variety of classes during all times of the day to meet everyones needs. The kids room is a fun place for your children to play with really nice teachers as my kids call them :) I would recommend this gym to anyone!

Thrive offers a variety of classes and different times. They always have staff that are willing to help with any questions as well as take the time to know who you are. Its a great place for the whole family. It also has a variety of different machines and free weights. Only thing they are missing is ceiling fans in the main gym.

Thrive is great! Constantly friendly staff, well-kept equipment, and an overall friendly vibe. One of my favorite things about Thrive is that a few years ago they offered use of their washing machines to families without power in the wake of a major storm. Go Thrive!

Clean, busy, but not so crowded that you cant get equipment. 24hrs... so its convenient for everyone. Really cool kids area. Smoothie bar, tanning not much more you can ask...

Nice small community gym and always supportive to the Fire Department members. Would recommend that they have a college student-athlete program at a dis ount like other gyms that can be suspended while at school and restarted on return. If they had such a program my daughter would probably be a member. Too expensive for starving student!

The facility is clean and the equipment is well maintained. There is plenty of equipment for the number of people working out so I have never had to wait for any cardio equipment. (I have only done cardio, I have not tried the strength side so not sure what it is like over there.) As a community fitness location, it is our friends and neighbors who work out there - not just the fitness elite, which is nice. I would recommend it to a person looking for a community fitness center.

I initially gave 4 stars but when I checked with other gyms around maple valley area, this is the gym with most hygiene with latest equipments. So 5 stars

Thrive is a great place to workout. Lots of equipment to choose from. The staff is awesome and helpful! Feels like a local community gym/ fitness center. The only bad thing I can say is, recently they went to a new 24hr access system with the key cards. It has been 2 days in a row that I get ready, drive all the way to the gym and my key card wont work. Its worked for years. They have a number to call for 24hr access problems but when I call, its just waiting music and no one picks up. Just to try, I called the access number and just set it on my desk on hold to see what would happen. 3 separate times I waited for 30min and no one picked up (I was working remotely from home, not just staring at the phone). If 24hr monitoring is a service Thrive pays for, I would drop that service. It does no good. Lastly, and I know it seems small but, the 24hr access is the only reason I have the membership. Please get this fixed. Its a waste of time and a bad start to the day. Ok, Im done. Thanks!*UPDATE*Its been 4 days with the key card issue. I talked to the gentleman at the front desk and all he can say is they are working on it. No time frame, no guess on when it will be fixed. Ok so, if I come tomorrow at 4am and it doesnt work, I will waste another chunk of my time and gas. As a member, I should have been told about this in the beginning. Not find out by a little paper taped to the door at 4am. The 24hr access feature is the only reason I have this membership. It has wasted my time in the morning drastically. I dont want anything free. I dont want apologies.... I JUST NEED MY KEY CARD TO WORK!

Ive been going to Thrive for a little while now and its one of the better gyms in the area. Machines are in good condition and kept very clean, staff is friendly and helpful. Ill be sticking around.

Staff was always very courteous, facility was always very clean, and most equipment was adequately maintained. (2 of the 3 stationary bicycles seemed to have issues that couldnt be resolved). I was also a little disappointed by the rigidity of the renewal process. I overlooked my membership expiration date by a couple of weeks and I couldnt get them to waive the new member sign up fee. For that reason I havent had a membership here for a few years. Parking during busy periods is also a bit of a challenge.

Not really impressed with the management of the gym. When I joined the gym the hours for regular gym use was 5am to 10pm and if you wanted to go outside of those hours you would have to pay for 24hr use. Then with the new year they reduced the regular use hours to 6am to 9pm and increased the monthly rates. I understand maybe the rate increase but how can you change the hours. I signed up so I could go at that time and now you tell me you are going to charge me more and not allow me to go during the time that you previously promised would be regular hours. I am not going to pay more for 24hrs for times that I was promised when I first joined the gym. Stupid is all I can say.

Friendly staff, outstanding childcare & LOVE the Body Pump & Strength classes!

I have been a member at this gym for a couple years, and I can say: its going downhill :/They routinely close down at unscheduled times. Most recently, a sign on the door promised the gym would be open when a power outage was over, yet power had been restored hours ago and the gym was locked. This is an addition to (not visibly pre-announced) staff meeting closures, routinely closing a few minutes before the posted hours (meaning I cant get in 5 minutes in the sauna, or one set of deadlifts), and an already reduced schedule (for instance, theyre now open Sat/Sun until 3 PM).I hate to leave a review like this, since the childcare staff is great, but Thrives new management seems pretty intent on cutting every corner they can.

I love Thrive in Maple Valley. It is family friendly and it feels like your part of a small family with everyone that works in the facility. I recently signed up for the biggest Thriver and have been so pleased with my results. I have also met some amazing woman since joining Thrive. We work out together and I know we will be friends for a lifetime. I also appreciate Thrives work within our community and Rachelle is an amazing personal trainer!

I love this gym. Great price, real community feel, kind staff, excellent amenities.

I love working out at Thrive in Maple Valley! My personal trainer, Cary, gives me a hard workout every time I meet with him; doing TRX with Heather has made me stronger and more flexible; my Biggest Thriver team has kept me motivated and accountable to show up! With all that support -- how could I not be making progress? And I am - Ive lost 15 pounds and 3% body fat since January and I feel stronger than I have in years! Coming to the gym is just a part of my day now -- and its a chance to be a part of a healthy community with my friends.

This is a great gym . Happy to have found a place that is clean . Helpful staff . The classes are awesome! Im not much into lifting but I may just give it a try ! Seems like the trainers love what they do and get the clients motivated!

Nice people not too crowded open twenty four hours

Everyone is very friendly.. all the machines are working.. pretty inexpensive for all that you get and no contract

Amazing staff who make you feel confident and welcome

Friendly staff and gym-goers who wipe down their equipment and rerack their weights. Generally not to busy. 4 stars because they stopped giving out towels.

A vital hub for people to invest in their health and longevity

Friendly staff, clean gym, great kids play area

Small but comfortable environment with enough weights to keep an athletic build for sure.

Been a member of Thrive in the past and am just now coming back as I have recently moved back to Maple Valley for work. I really appriciate the staff, childcare, and showers. Right close to my office so it makes working out very convienant and I am currently begining the Biggest Thriver Challenge. I highly recommend Thrive to anyone that is serious about getting in shape.

Clean, friendly employees. Never have problem finding a machine.

Clean, solid staff and moderate prices.

Good folks and clean facility. Can get a bit crowded during peak hours.

Great place, great staff.

Great classes and instructors!

Do NOT take your child here. My niece is still recovering from her horrible diaper rash. My little sister was kicked out of the gym for complaining about not being notified to change it by their caregiver.

Love this place, child care is great.

Super clean place to workout.

Gym is not kept clean - parking is awful - owner (Tanya) is unprofessional

Its small but the staff is friendly. No high sales pressure and the kids play area is great. Locker rooms are clean.

Like the 24 hour access

Very clean facilities. Friendly staff.

Has the basics of most gyms.

Gym

Clean and friendly

Nice

Lower your expectations for your next gym, youve met mediocrity at its finest form.The place is always crowded whether I went, so it was hard to ever get lifting on any specific workout when the facility is limited on equipment