Andre was very helpful! I wanted to ask a question about my tires and he even went the extra mile to check it out for me. Whoever the other man in there with the glasses on was rude and seemed like he ain’t wanna be at work no more! I appreciate you andre for the help
Had to return a defective battery, no fuss, no muss. Took out the old, in with the new. Didnt even purchase at this store. Recommend the staff be promoted.
These people are the best. Always helpful always friendly my go to place for parts
Elise and Terry are both assets to the company, retain and promote! These ladies are both very knowledgeable and go above and beyond for customer satisfaction.
Everyone was very courteous and helpful.
Great staff and with the phone they dont put you on hold forever. They also will go the extra mile to look up that special part that you need meaning they will go old school and open a book if need be like they are supposed to do as that is part of their job, and they will go out of there way to help people, but all around they are a great store unlike the other AUTOZONE IN Lumberton New Jersey They are very disrespectful. With the phone they put you on hold FOREVER, but the one on Collins road is awesome. Any new customer will have a great experience, I PROMISE. THESE PEOPLE REALLY DO GO OUT OF THERE WAY TO HELP EVERY CUSTOMER.
Elise and Terry and their team are the best very knowledgeable at their job great assets to the company
Always good even though I have to fix my suv
Jees and will and the team are great assetsto the company
Knowledgeable commercial employees, as well as their other staff!
Everyone very helpful. Found what i needed.
The associates here were great. So very helpful, courteous and knowledgeable.
Great service and help. The cashier made sure I got the right wipers and helped install them on my cars.
The service was amazing and everyone was so helpful and kind. I would definitely be going back. Thank you so much for the incredible service Rob G.
Erick provided phenomenal service to me, helping me find a part and when his store didn’t have the part, he helped me find it at a different store
Didnt have my part there but they founded it at another store 4 miles away
Purchased a new battery and they installed it curbside, complimentary. Took 10 mins. Perfect!....yes I tipped.
Great place to get your parts. Just never bring up Advanced Auto. Theyll charge you double if you mention it. Well, actually, they wont, but they would if they could.
Very helpful but apparantly I got confused on low and high beans and told i needed low but then took high bean off. It was all confusing.They allowed to return the one i didnt need and towards the end, the manger seem to catch an attitude with me but I cant complain because it was a lot of confusion on my behaven
This location does a great job despite COVID19 slowing everything down! Thank you gentlemen for another great experience today, very helpful overall.
I love auto zone but just hate the lack of general car/automobile knowledge. Where do they get these people that work for them?? I dont think they interview at all.
They gave me the wrong oil filter 2 times.🤦 Im wondering if do they know anything about cars or they just do what the computer says.
Very helpful. Found what I needed😄
Had every thing in stock that I needed
Courteous and knowledgeable that’s all I can say
Awesome experience at this AutoZone! Employees were very friendly courteous and informative. The guy working the register did an amazing job getting the parts we needed. Thank you
Clean and stocked store,people were helpful
Good customer service 👍
Quick seamless service
Friendly staff. Happily tested my battery alternator and starter. Installed battery and wiper blades and were friendlty and polite while to doing it. This has not been my experience at their competitor Advance who have either said no or grumbled in the past when asked to do these basic services.
Great service, and friendly people.
Customer service is always great.
Good service and variety of products!
I dont go to Advanced anymore. I dont go to OReillys. I go to THIS Autozone. Easy to access, open, well lit, stocked store...but the employees care about helping. Answering questions, helping you find what you need, giving advice - you name it. Whomever the manager is takes pride in who they hire so they can assure their store gives A+ service when a novice customer needs it. I will continue to go here and recommend anyone else does as well. Good Job Auto Zone!
The nice girl sierra helped me find what i was looking for and she was so kind to help me, she was willing to go out of her way to help me. Great costumer service by sierra.
They always seem to have exactly what I need
Stopped in today for a battery for My moms car and was told by tristiny who had no knowledge they could not install it however Jessica asked to take a look and was able to assist us and get my mom back on the road she was extremely helpful and went above and beyond what we expected thanks again for the great service
No wait, very efficient and polite, friendly employees. Will buy tires in April from them! Was informed would probably need them by then!!! No pushy salesperson for me to buy them now!!! Very impressed with them!!!!! And my problem was corrected at no charge!
Quick & easy.
I stopped by to pick up some filters,oil,battery,and wipers. I was waited on immediately. Given a few choices based on price. Offered sale items. While i looked around, all my items were selected for me and waiting on the counter in a few minutes. Helped me take my items to the car. Great prices. Great service.
Staff was moderately helpful as I they told me where I could find what I was looking for but they couldnt help me with a few simple questions that I would expect someone who sells car parts would be able to answer.
The guys there really took good care of me. They are quick and get me the exact things i need. I highly recommend these guys they know what they are doing 100%. Come give these guys a visit!!!!!!!!! Oh and they also helped me changed my windshield wipers last week and even showed me how!!!!
I needed wiper blades and your salesperson Sierra P helped me out and installed them for me great and very knowledgeable.
Will was great call in to get a part waited for me to get here very friendly and cares about his customer will be back for everything I need thanks will
Today I stop by autozone Im a vet need help I broke down the manager Chris was soo helpful he went out of his way to make sure I was good made sure I had everything I need and sure enough in 1 hour I was back and running chris did his job superb thank you I just found my new autozone
GREAT PLACE : if youve got a car,There are two places you need to know: 1). AutoZone= SURVIVAL,Particularly if you work on the car yourself, nearest place that has almost everything you need, except dealer parts,... And what youd be better off getting any junk yard!!!Buy batteries new, and a multitudeof other parts, and accessories!!You might want to call first to make sure they have a part, ..... size of the stores can vary,... But they all interface... so maybe they need a couple of hours to get a part for you that might not be available in that store!!! So you call ahead!! I spent a ton of money over the years and I dont regret a dollar a spent there!!
So I wanted to take the time to talk about William Houser, he is by far the most amazing person Ive ever met walking into an auto place. I know absolutely zero about cars, I just got a car from my friend and the battery was just a hot mess and I came in looking for a new battery, he took the time to try to recharge it before I spent a ton of money on something I didnt need. Sadly it was a bad battery, but happily William took the time in the rain to find every part I needed and helped me get the battery in my car because he didnt want to see me stranded. I could not of asked for a better person to help me. And Im so thankful he had the patience to work with me, to the point I will go nowhere else but here because of him.P.S. William if you do see this, your stuck helping me every time because like I said above I am terrible with anything car related, so good luck with me and you deserve a raise! Lol
Clean store. Extremely friendly staff. Always seem to have what I need for my cars. What else can I say.
I like the store, it has pretty much everything youd ever need. Its a go-to, but I think management should change. Always get a very i hate my job vibe from the manager, and an anonymous employee told me she was treated very unfairly and inappropriately by the manager. That shouldnt be overlooked.
Spoke to Chris/Kris, he is very unprofessional rude pathetic service.
Came in to get fasteners for my friends exhaust and couldn’t find exactly what I needed but Steph, being the epitome of customer service that she is, found me another product that worked perfectly. I actually had a good time in a parts store for the first time in my life. Best customer service I’ve ever gotten. 10/10 would buy from again.
William houser was extremely helpful and even went out of his way to fix a small problem I didnt know about. This about zone is my favorite place to come with car problems.
Most helpful, literally walked in, was greeted and they asked if I needed any help, they found the item right away for me, rang up the item and was out the store less than 5mins. Staff was very pleasant, will definitely keep going to this AutoZone.
Best autozone I have been to. Always greeting customers and very helpful. I’m always helped right away and am in an out within 5 minutes.
They are doing so good, and served me so fast
Fast and efficient help
Had an engine light on and they checked it and I was able to get it repaired. Thanks
Im surprised this place has such good reviews. Employees were not friendly or helpful at all. Seemed like they hated life and did not want to be there. Hopefully if I go back I can have a better experience and change my review.P.s. Dont have a customer service job if you hate people.
Understood what I needed & assisted me right away so I could get out & back to my project. Very helpful they are at Maple shade,NJ AutoZone
They always seem to have what I need when I go. So what can I say? Good service and fair prices.
I go there because the store is always neat, clean but most of all well stocked.
Friendly staff, notice they ask everyone who enters of they need help finding anything and are courteous.
Has knowledgeable staff. Friendly, and willingness to help. Great place to get unusual size lightbulbs, etc.
Went in to get a bulb. I was helped by an older gentleman who was thankfully straight-forward with my questions. Even though I knew how to install it, he came outside and did it himself. I suppose its because hes from a generation where people actually care about their work. Good stuff.
Walked in and had the typical local experience of the employees locked in to their own conversations and not even acknowledging a person standing in front of them until awhile later. Asked where something was and guy gave a vague direction. Other than that things were fine;
After I showed the parts counter person how to operate their battery tester, I was told my battery would be pro-rated to about 45 dollars. When I came back later that evening to make the exchange I was told it was 111 dollars. I asked for an explanation from the store manager and he just kept explaining what a core charge was. Long story short they are not much help and I will never shop there again. Even if youre car is broken down in their parking lot, walk around the corner to advance auto. Wish I could leave less than 1 star.
Excellent service. The people who work there was very helpful.
I went to this store to buy freon and washers and Jill was poljte engaging and helpful. Shed be a great MANAGER AS OPPOSE TO KEN. Ken was miserable rude disinterested indifferent not at all polite or friendly.I may not have spent alot of money there but I still spent money.I think Ken should quit or find other line of work.
Excellent staff
They are great here. I had a big headlight issue and they were very knowledgeable.
Wonderfully helpful staff. Great selection.
I went there for wipers and the employee was very helpful and attentive and even came out to put the wipers on for me! Great experience and I will make this my go to auto supply store and is highly recommended.
Quick, friendly, straight forward service
I had very bad experience with the store manager named KEN when I went to return an item. He has an ATTITUDE PROBLEM & NO CUSTOMER SERVICE Skills.There is a competition online for auto parts with different companies. Autozone is not my favorite auto store anymore.
Ken the manager seems to be a real problem at the maple shade location. he also mis-treated my wife. he mansplained why she was wrong and he was right and Ken did not stand behind the company product. Instead he insisted that she drive 30 minutes to the Deptford location to return her faulty parts.
The staff is great and they always help me find what Im looking for
Jonathan was courteous and enthusiastically stood behind AutoZones products (even though it was another store that made the mistake) making sure everything was right for us!
They checked my engine light and told me exactly what was wrong. Thank you
Always attentive and helpful staff. Well stocked store.
Well priced and more honest than pepboys. Always choose here when i need something.
Prompt service correct part good price...
Had windshield wipers replaced and they broke my rear window wiper arm need to speak to a manager
Very helpful everytime I’m here. My go to auto store
Great staff, friendly and helpful. Find a manager for best service
Very helpful most there are very helpful and knowledge
Young lady this morning was beyond helpful and friendly
Cant access another city information where I paid with a credit card as well as poor customer service. Lady rushed that was white and fat to go smoke.smh
Staff is always friendly and willing to answer any questions.
Pleasant staff, always knowledgable and eager to help! thanks guys!
The Man with the rubber glove was surprisingly gentile
Half the people dont know what theyre looking at they are too young dont know nothing about parts
Customer service was terrible. Treated me like I was an idiot when I was asking for help.
Great service, friendly atmosphere.
I came here with a problem with my car and after some time talkin to a staff member i was directed it gettin fix in which problem was solve.Staff are great.
Always Pleasant and very helpful and knowledgeable
As friendly as the staff may be they were not able to assist or help with my situation
Always helpful and friendly there.ill be back
Wide selection. Very helpful staff.
No complaints.
Had what I needed. Counter girl seemed a bit bothered but I will go again, maybe a bad day for her.