Originally I wrote a verbose review heralding my great experience with the customer service for Sellmark Corporation, I scrapped it,. So, short and sweet. I am extremely satisfied with the polite and courteous treatment I received. My concerns were addressed without runaround and I appreciate their Old Fashioned Good customer relations without any hassle. Bravo to Sellmark Corporation.

10/10 recommend folks! I had a great customer service experience with Patrick. Very knowledgeable, and greatly appreciate the consistent communication with me. Satisfied customer from professionals I trust.

About two years ago, I bought a night vision rifle scope on Amazon. It was inexpensive but a good value. It starting having trouble just recently - pretty sure it was the image intensifier tube, as is pretty common in Gen 1 Night Vision devices. I went to Amazon.com and checked, realized it had a 3-year full warranty, Sellmark sent an RA#, and I shipped it back. I turn around, and today arrived a new scope. They replaced my 2-year old scope with a new one - and a better model. Thank you Sellmark. You went above and beyond to provide excellent customer service. Youve earned my trust, and I will ensure I let others know about that.

Bought a protective vest from Sellmark... the design has some short comings but I decided to keep it but it does not fit correctly.. I have called three times and left messages but I have never been able to speak to a person so left messages but never got any response.. I have sent emails but again, I have never gotten any response.... Now i wonder if this is a real company or just a shell and caution others to be aware.

I had issues with a non - working scope manufactured by this company. Ryan Bazar at the QA department was awesome and very easy to work with. I highly recommend this company as they have great customer service!

Absolutely horrible experience with this company. Bought a red dot/magnifier combo. Three dead red dots later, I finally asked for a full refund. The first response from my sales rep was an email that he could only send me another red dot and that I could sell it if I wanted (seriously, he said that!). When I asked for a call, he committed to “trying” to get me the full refund. I told him that the negative feedback I was sure to give had to be worse for the company. His response was, “They won’t care about that.” He had to word things with his people a certain way, but I finally got my full refund weeks later. I wouldn’t trust the Sightmark product, even if I could get one for free. Terrible product and even worse customer service. I received three different red dot optics. Two of them never turned on and the third lasted six rounds on the range before failing. Not performance I would trust with my life.

Few companies in this day and age maintain such a high level of integrity and customer service. Great to do business with.

Could not believe the excellent customer service. Beginning with Tech rep Lucas who followed through every email to costumer service rep “Corina” who returned every phone call and chased down a replacement unit for me. Do not hesitate to do business with this company!

Absolutely some of the best customer service out there. We had an issue with scope, sent it in and the promptly diagnosed and replaced the faulty product. I can’t say enough good things about my experience dealing with sellmark and Meg, at the returned dept. this company has sold me on customer service alone. Keep up the great work, Sellmark!

I bought a scope from Sellmark, that had a problem. I contacted customer service Meg, who gets an A+ in customer relations. They are taking care of the issue no questions asked and I would most definitelybuy again from Sellmark and refer to my friends....Its nice to have this experience in todays world.........

Awesome customer service, I needed a replacement case for my pulsar apex thermal scope and they sent one to me very fast!

I had bought a n550 digisight from Cabelas. I had some weird problems with it after 10 months and I dropped the sight off to them in Mansfield. They normally only deal with dealers but they took it anyway. The next day I got a call from Neil, he said come pick it up because it was ready. I showed up and they actually gave me a new one. Amazing service on their part. This is what we all knew years ago as customer service. They are a great company and they believe in customer service. I will recommend them to anyone. I appreciate that yall took such good care of me.

Beautiful personnel!!!