Friendly and courteous salesman as well as the others we came in contact with. Overall a positive experience.

I could never say anything bad about the place. I use to worked here and it was great, I bought my car here and that was amazing 100% recommend buying from here

I recently purchased a 2021 Honda Passport. This was my first purchase from Honda of Mansfield and my first non-GM vehicle in the last 31 years.I shopped for over 6 months before deciding on the Pilot.The price that I received was much better than I expected based on on-line research and my trade-in was valued much better than I expected based on KBB and Carvana. I had shopped other dealerships, and it was great to be able to purchase locally without paying a penalty.I love the car and the dealer experience has been excellent.

Great place to shop for cars. Our salesman AJ listened to our needs and got us into a car we love at a great deal. Highly recommend!!

Got a used Honda Ridgeline from somewhere else, brought it here to get fixed—needed new spark plugs and a few other miscellaneous things. They charged me $2300 only to find out that it needs a new engine due to failed block test. They didn’t offer to recoup any cost. Thank goodness I was able to get rid of the Ridgeline but I’m still out $2300. They over charged for work and didn’t have integrity to meet me halfway on misdiagnoses. Save your money and go elsewhere for fraction of cost.

I had a bad experience here. Hopefully this was an exception and not the rule. The salesman didn’t even offer for me sit in the car I was going to buy! No follow through.UPDATE: Thanks for your response Don. I don’t recall the salesman’s name, but he was an elderly gentleman. A nice man, but lacked customer service sales skills. Although I do appreciate your offer to call and work things out, I’m not sure what you could do for me at this point. You see, I found my Avalon at another dealer where I had a great experience. Thanks for your follow up.

Great and timely service.

Have been going to Honda of Mansfield for all of our Honda service. Excellent service and mechanics are top notch and very thorough! They tell you exactly what is wrong and dont inflate issues to make you spend more money, unlike other places. Honda of Mansfield really has the customers best interest at heart! Customer for life!

We came MMG to buy a car and John Lowe was our salesman. He was amazing! 🤩 So friendly and helpful, he answered all our questions. I we definitely tell my friends to come see him!!!

Best car buying experience Ive had to date. No pressure sales. Nice, accommodating, friendly sales staff. Easy to book appointment online to test drive. John Lowe was great to work with. Answered all our questions and made buying my new to me, 2017 CRV a breeze. Test drove on a Saturday and scheduled an appointment after work to sign papers on Monday. John and the finance team worked on rates for me before I got there and had all the paperwork ready to go. I was in an out in a hour. There were no hidden fees or slimly sales practices. Felicia in finance is straight to the point and knowledgeable. They walk you through the process and book your first complimentary oil change right then and there! I would buy another car from them in a heartbeat. They knock their competitors car buying experience out of the park!

We had an amazing experience buying our 2020 Honda Passport. Our salesperson, Hanna was great to work with. She was both friendly and professional. She made the buying experience enjoyable. The paperwork process was so efficient that we were able to drive off the lot quickly. We could not be more pleased with our experience. I highly recommend MMG, the Honda division, and our salesperson, Hanna Nolan.

We recently purchased a 2020 HR-V from Honda of Mansfield. Our sales person, John Lowe, gave us wonderful service. He answered all of our questions, went with us to test drive the vehicle, and encouraged us to look at other models as well. He gave us a review of all the essential workings of car, such as headlights, parking brake, radio, etc that are necessary for safe driving. He also has a very pleasant and endearing personality that made us feel comfortable in making our purchase. We definitely had a five star experience.

It was alright. Slightly underwhelming though.

I had a great experience leasing my new 2020 Honda Pilot, all thanks to Jay! He was very nice, helpful and understanding and was quick to get the ball rolling for me! I would definitely recommend buying a vehicle here, and I’m looking forward to being a repeat customer!

Wonderful service everybody professional and I trust this company

We had an excellent experience with the purchase of our new Honda. Hannah Nolan our sales consultant did an excellent job. We definitely recommend MMG when you are ready for a new car purchase.

Dealing with MMG was an excellent experience. Tim was extremely helpful during the process of purchasing a new vehicle. The entire process exceeded my expectations. Thank you Tim, John, and Alecia (sorry if I misspelled anyones name!) I Look forward to dealing with you again in the future!

Mike Carroll and John Lowe were so helpful and accomodating when I leased my new CR-V. Who knew that car shopping could be easy to understand and actually enjoyable?

We had an excellent experience at Honda of Mansfield. While traveling our 2010 Honda Pilot engine began to have a misfire. The Service Advisor, Luke Boronka was very helpful. He got the car right in to a mechanic. They charged a diagnostic fee to inspect the car. Luke came to us explaining the problem would likely be fixed by replacing two oil pressure sensors. I approved this repair. Luke came back later saying there was a more serious problem. So they removed the oil sensors and only charged the diagnostic repair. I did not speak directly with the mechanic but from the explanation from Luke the mechanic (425 MR) had our best interests in mind and was very thorough in diagnosing the problem and went above and beyond what I expected.Thank you to the Service Department at Honda of Marysville.R/O Number 6320530.

My dad leased a brand new Honda HR-V on July 9th. As he is almost 90, I took him to Honda of Mansfield (formerly Whiteys Auto Mall), to help translate. He has been a very loyal leasing customer for around 40 yrs and lost his favorite salesman to another car dealership. We were met by a VERY friendly young man named Dylan Schluter. Dylan led us step by step through the process with great care and knowledge. Dad and Mom are happy with their new car, and it will be easier to get in and out of than the sedan they traded. I really didnt need to be there at all! Thank you, Dylan for everything!!!

Very easy to call and schedule an appointment. They even call you if they have a question about details of service, to make sure you are getting what you want. JT was super friendly and very helpful.

Took longer than normal but otherwise good service. Waiting area is always nice and well stocked.

Workers here are extremely nice and very helpful! Absolutely great service!

It was nice

Always great service

Great service and very accommodating

Already did review.

Great service! They were ready and waiting. Was in and out in less than an hour. The car wash is a nice bonus!

Bought it and took it home2019 Honda Civic Sport

Absolutely amazing service from Don and Tracey! AJ as well. I would recommend HOM to anyone that needs a great car. I’m very stubborn and only wanted a civic, they took their time and was able to work with my down payment and payment every month. I LOVE THIS PLACE

This is part of Mansfield Motor Group. We have been getting our vehicles serviced here for several years. Have never had an issue with the work, fixed right the first time. Prices are comparable to any place else I have had any work done. This is the new Honda building at MMG, nice place. They only work on Hondas here. Not sure how much difference that really makes but so far the work seems to be as good as ever.

Great service here! I will not hesitate to bring my car back.

Friendly staff. Beautiful waiting area in the Honda showroom. Prices are very reasonable. Ive had several great visits for routine maintenance on my Acura.

Good service but only bought new key fob for my 06 honda accord

Garry Byerly is amazing and helped us with our 2019 CRV lease, as well as our 2017 HRV almost 3 years ago!

I took my husbands 2018 honda accord here for a second opinion on the front sensor bracket issue we had. The first honda dealer I went to said they would fix it for $434, this place tried to charge me $1144! Both dealers said it wouldnt be covered under any warranty and that I had to pay out of pocket. Obviously my husband didnt like these prices so he took the car in and magically its now covered under the extended warranty!! Did I hey treated this way because Im a female or were they just too lazy to look further into it? No idea, but we wont be going back.

Always great service with good, pleasant communication from staff!

The people at Honda of Mansfield were very helpful. Garry Bylerly was especially helpful in getting me in the car I wanted for a price I could afford

MMG and Oscar were a great help in buying our new Honda Odyssey Van. From showing us all the great features, taking the time for two different test drives and working with our financing goals. Everyone we dealt with at the dealership was welcoming and professional. This is our third car purchase from them and I’m sure we will return.

This was my fourth Honda dealer in over a year that I have gone to believing my wheel bearing was bad. Every single one told me they were all fine despite the noise and steering getting worse. I was at Honda of Mansfield for less than 20 minutes and they diagnosed the right wheel bearing was bad and had it fixed within an hour! It was all covered under my extended warranty, which they pulled and took care of without me telling them I had a warranty.The staff was amazing and super helpful. My car is so quiet now and it drives better. I would highly recommend anyone to go here!

A nice customer wait area, bright and comfy.

Wish I would ve bought my Honda there ...instead of sunnyside of Middleburg heights...mansfield were nice,qiuck...good work

Sales dealer Jeremy was Amazingly GREAT but when his supervisor stepped in to try to close the deal it pushed me right out the door. Was getting better deals offered to me on text on my phone. Ended up at Roush Honda in Westerville n got a deal this place said wasnt possible.

Very courteous from the time I walked into the door to the parts department and had some nice conversations with some folks on the way out very nice Honda store... I could have given it 5 stars but I do believe theres room for improvement everywhere

Wanted to check on Fits and Civics. I could have purchased any model or brand they had on the huge lot but I like a car with good gas mileage and decent cargo space. And i like our CRV. There were no other customers. We were greeted then abandoned. Not even walking up and down rows of new cars could entice anyone to wait on us. After 15 minutes, we got in our car and left, never to return. I was really disappointed to make the 50 mile round trip here. Waste of time and gas, at least on the day we went.

Called in and I was told theyd check my alignment for free then when I get there Im told they charge a fee to even get it on the alignment rack.Shady tactics. I go to the one in Sandusky instead that doesnt try to bait and switch me.

Got what I needed fast

Good service

Honda still one of the highly rated vehicles

Fast and knowledgable staff

Larry Snyder is a great guy to buy a Mercedes Benz from, great selection to choose from or if he doesnt have what you want, hell get it for you.

Love my new Crv!

Great service!

Always have great service this is my 3rd Honda I have purchased for them

Great place great service !

Outstanding. Absolutely outstanding! All the way around! Larry Mac is a complete doll baby!!

Prompt service, polite and the customer waiting are is clean and comfortable.

Very polite service dept. 30 min oil change

Fantastic people, got a great deal..👍🏻👍🏻

Excellent car buying experience. Thank you, Garry Byerly for your help!

Auto recall . Handled very professionally

Tracy was a great sales person. No high pressure and listened to our wants

Took car in for a factory recall, mechanic cut the wrong line! They did provide a rental, but had to take time off work another afternoon to pick up my car the next day!

Very helpful service friendly staff accommodating and respectful!

If I could give them.zero stars I would just paid thousands of dollars to get my car fixed and not even a month later its doing the same this this place is a joke wouldnt recommend this place if I even like this place

Horrible appraisers managements sucks they was good back in the day i bought 3 cars in past guess that dont matter they wanna low ball ya and give you the low trade in value maybe that why they only got a 2 star rating stay away buyers go to college hill honda or lindsey honda update itd funny how they try to cover up their ratings 😂 I went right to jeep and they have me 1500 more for my trade in If their was negative stars I would have gave them this is the reason they always have new sales people

Great service

No pressure and willing to negotiate.

If I could give less than one star I would. Honda is a rip off

I Found them to be Professional, and Curdius and made sure all areas were covered.

Always a good experience.

Treats you & your car nicely

Sales and services both suck!

Boss got me a car yeah

Bad experience with repairs done on my Accord. Expensive.

QUICK SERVICE REPAIR

Great staffing

Nice service

Everything went super smooth!