I went in only wanting an oil change because I got lured in by a coupon I received in the mail. From the minute we checked in, they were trying to sell us on doing other checks, rotations and maintenance that I declined. We signed the papers for them to start and my husband and I went to their waiting area with our sleeping toddler. The waiting room is very nice, complimentary water and popcorn. My issue is that a simple oil change took almost an hour and a half because they went over the entire car and came back to us with their list of recommendations for small things to be fixed. They almost seemed obsessed with the fact that we had an aftermarket wiper on the drivers side. They wanted to change and add and rotate all types of things (which my husband does on his own) but I just wanted an oil change because I had a coupon. I listened to the sales pitches but said no to it all. If they would have listened to me from the start, Im sure the entire process would have been faster because I just wanted an oil change with zero intentions of anything else. This experience was like going to a time share pitch, just trying to sell you to fix what doesnt need fixing. I apologized to my husband because the $3 I saved from just having him change the oil was completely not worth it. I threw out the rest of my coupons and have no intentions of going back. I will say that the employees were on the friendly side but probably because they are trying to sell you on $800 in unnecessary work.

Excellent Service