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American Property Services
1508 Fair Ln, Manhattan, KS 66502, United States
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American Property Services

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Be
Review №1

I only have good things to say about American Property Management. I was referred to them by my realtor. I was a little unsure and hesitant about renting out my house having never done this before. Dave and his team did a great job talking me through everything and answering all my questions. Let me add all this was done via phone/email since I did not live in the local area. American quickly got a well screened renter and I couldnt have been happier.American was great with communication. They kept me inform on everything and anything that involved the property. We chatted via phone/email/text...whatever was easiest at the time.I definitely recommend them and had I not decided to sell my property I would have continued our business together for many more years.Great Job!!

Em
Review №2

American Property Management has been wonderful. We lived in our home for two years and had virtually no problems but if we did they were responsive and attentive. The home itself was a great deal, great location, and overall this experience has been wonderful. We are sad to go but thankful to have gotten lucky to fine this place!

Sh
Review №3

These kind folks have absolutely no idea or care for what they are doing. If you choose to rent from them, be warned that it can take up for a week to receive a response about anything.They also happen to be very unprofessional in other areas as well, such as neglecting trash services for up to two weeks as well as never sending any communication in advance about showing up. They will gladly charge you for every single problem they find (I’m specifically talking about problems that are there’s that the refused to fix) and will not back down from it.If it hasn’t been clear yet, this “company” simply doesn’t help out in any way, shape or form. It will leave you questioning what you even pay them for.

Sa
Review №4

We rented at royal towers in manhattan kansas, which is infested with roaches. We asked to get out of lease due to the infestation and they wouldn’t allow it. At the end of the lease they used all but 30 dollars of our deposit to repaint because of “a dust shadow on wall from desk” and have their own maintence fix the sink which we asked them to do while we lived there and it was never done. They are crooks and use your deposit to upgrade their properties when you leave. They ignore your issues and charge you for them later. Worst realtor I’ve ever rented from

si
Review №5

Good property firm. Always prompt in responding to service requests.

Ju
Review №6

Avoid this company as a tenant and property manager. American Property management only cares about the bottom line for their business. My family moved in to a property they manage to find clogged drains, a yard overgrown with weeds, and lightbulbs missing, all things they require tenants to maintain per their lease. We went above and beyond to get the yard back in to shape, fix the drain, and make several repairs out of pocket because I wanted to take care of it and grew impatient. My family took care of this home as if it were our own. At one point we called to have them look in to a carpenter bee infestation on the side of the house where it was obvious they were nesting behind the trim. American did send someone to look but didn’t follow up with pest control. As a home owner I would hope and expect that my property manager would take care of a bee problem not only to prevent damage but protect the tenants as well.I sent notification in December that I would be moving out in the first week of February for a deployment and informed them I was waiting on my orders. I sent orders in the 1st week of January and was told since it was less than 30 days from the next payment I was now liable for the entire month of February. Watch out for this. I called to discuss options to be met with none and a manager that couldn’t care less about the situation.Lastly, they recently forwarded a package that arrived after our departure. They did ask if they wanted it sent but did not tell us it would cost $35 and hour for labor.I was asked several times to send American pictures of things throughout the home so they didn’t have to physically come to the property to provide convenience and save them time. This company does not value tenants and do not treat work orders with urgency or care. Avoid this company, there are way better options in the area.

Li
Review №7

If you are looking for properties to rent or have properties to be managed, you can do no better than signing with American Property Services.We lived in Manhattan for 22 years before moving out-of-state for a new job. Our 1920s craftsman house a block west of City Park needed to be rented. We signed with a company to have them manage it. It was a disaster! The level of incompetence and pure greed was astonishing as well as the complete mismanagement of the tenants and of the house. They cost us thousands of dollars. Literally, thousands. They charged us astronomical fees for simple tasks: $400 for changing out smoke alarms. They did not do the basic services that they had promised to do. In the end, we terminated their services because of their unprofessional incompetence.We then signed with Dave Darling and American. It was like a huge boulder had been removed from our shoulders. He righted every wrong that the previous property management company had caused. He was in constant contact with us and with the city and with vendors to address issues with the house. He did more in two months to help us than the previous company did in two years.American Property Services has been a joy to work with. Dave has been kind, thoughtful and, most of all, proactive and productive in terms of dealing with our house.We give him and his company the highest recommendation possible.

ja
Review №8

I’ve had the pleasure of doing business with Dave and his crew at American and there is no better out there. Very professional and responsive and have done a fantastic job trying to get my place rented. It was a big order with the level of home and they did everything they could to get it rented. If I ever have future need for property management in the Manhattan area I have no doubt who will be handling it. Thanks again American Property!

As
Review №9

To date the most unprofessional company I’ve ever worked with. Every year or two I check to see if they have had my review removed and every year it is. We have never dealt with more unprofessional and poor service in our life. Dilapidated property, poor response time, lack of knowledge on home repairs, beyond unprofessional staff. It started with lack of professional correspondence and ended with blatant and bold disrespect and money taken. If I had time I would have wasted my money to hold them up in court. Home owners that aren’t the business owner’s friends have confirmed this. Tenants hate them and they have reviews removed off every platform. I assure you with as nice as Kansans are you’ll find another company. Don’t use this one from either end. Even the employees have left reviews here like they are using the service.Update**=I have documentation for every single statement I have made. I have every email, video of the move in, a video of the move out, thousands of photographs, audio recordings of staff in the home, written correspondence. I rented from them for 18 months and re-signed a 6 month lease while fighting cancer, as I had no option for moving while sick. I have told them this via email and it is consistently thrown in my face that “I stayed”. I reached out when I moved in so upset by the state of the home and the only offering was to send the same company who had “cleaned” and had it in this state to come back out. Absolutely not. I did take the offer to have the actual homeowner come and remove the trash and furniture. The fact this had to be requested is mind blowing. What were my other choices being in a new state and city signed into a legal contract without a local attorney yet? Seeing Dave (the owner) threaten an ex tenant who has made ONE phone call to the office upset on things charged for after we had moved out for leaving a review is laughable. I haven’t emailed this company, called them outside of the call when I received a damage list, or sent any correspondence other than public and verifiable reviews and replies to emails sent after the lease had expired and the Kansas law permitted timeframe for damage notification. This is my only review on this platform and I have every legal right to review a company- that I actually used. And the best part is I have documentation for everything. Maybe the other review comes from another tenant. I’ve actually spoke to and met a few of them. Y’all do better!

Kr
Review №10

Unfortunately, I only got to live in one of their properties for a year. Out of the other two property management companies I have rented through in Manhattan, American is superior. They were always great with communication, responding promptly to maintenence requests and kept the property in tip top shape. I dont think I have ever moved into a property that was actually move in ready (walls painted, floors cleaned, holes patched, etc.) until I rented through American. I wish more property managers were like them and we had less slum lords in Manhattan like Frontier Property Management and Alliance.

Ja
Review №11

100% recommended. I heard about American though another customer, and only have positive things to say. Very professional staff that assisted me with every issue or concern I had. Well earned my business for the future!

Sh
Review №12

The management and a staff member helped fish out a tiny kitten that was stuck under their dumpster. We took him home and named him chili.

Jo
Review №13

Over the past year I switched to American Property Services after working with another company for many years. The change has been incredible. Dave Darling and his team are hard working, professional, process oriented, and knowledgeable. Unfortunately, over the past few months I have had to deal with very difficult flooding related issues. While this is costly and challenging, Dave’s team went above and beyond in every respect to provide sound advice, line up good vendors, and find solutions to very difficult problems. With little notice, they lined up a detailed itinerary so I could come into town and meet the vendors. What’s more, in walking my property, and several others that they manage for family, what was clear was the level of satisfaction of the tenants. All of them said that American was responsive to every work order, that they dealt with issues, and that they were all extremely happy renting with them. With market vacancies unusually high, American has nearly all their properties rented. As an Owner, or a Tenant, you would be well served by working with American. Dave is the most competent, professional, and hard-working property management professional that have ever dealt with in over 20 years as a real estate investor. Thank you Dave and the team for all your incredibly hard work - I sincerely appreciate it and look forward to working with you for years to come.

Wh
Review №14

Meghan was SUPER helpful. Were moving from Bragg to Riley and she made the searching for a place to rent process easy. She answered any questions we had and made sure we were taken care of. It really took the stress out of one aspect of PCSing! Thank you, Meghan!

Ja
Review №15

I rented from Dave & Co. in 2017 and 2018. They hire competent and cool people. Anyway, they helped me sign another house this year and I appreciate them.

Ri
Review №16

Dave & his team are an extraordinarily professional group. They have been responsive, effective, and proactive in dealing with issues along the way. He has offered me sound advice based on his long experience that has been very helpful to me, and Id highly recommend them!

Am
Review №17

We use this company for our lawn services and have really enjoyed their service. Their customer service has been great. The price is perfect for our large lawn and they indulge my frequent communications and check-ins to make sure were on the schedule. They also offer add-on services and have cleared extra brush for us up on request. Definitely our go-to lawn care service!

An
Review №18

We have a had a brief dealing with this company, but Im appalled at the miscommunication within this office. On Tuesday this week I called about wanting to see 2 properties. I was informed that one already had applications in and the other had zero interest so we set up an appointment to view both that Thursday. I informed them that I live out of town so I have to make an hour drive to come view the houses. On Thursday, I called and changed the second address because I wasnt interested in viewing a house that already had applications on it. They informed me again that the first house had no applications. We saw the house and LOVED it. Was again told there were no applications and we were free to apply. Drove home, applied and was promptly informed (over text) that that house had already been applied for and approved for someone else. I called the office and explained I wouldnt have applied and paid the fee if I wouldnt have been misinformed. Its so disheartening to feel like you had a chance at a home and then to realize it was untrue! As if house hunting when you live out of town isnt tough enough, this just made worse! I wont be calling about their properties again.

Ju
Review №19

The maintenance team has been incredible at responding to requests and fixing any issues that we have had. They also provide thorough details and pictures of uncleanliness and broken objects if any money needs to be taken out of the security deposit. Also, give Matt a raise, hes been great at helping me with any questions I have.

Al
Review №20

As a landlord: So there I was, working at Fort Riley. My wife and I bought a house and shortly after we had to move for work. Being first time homeowners and having minimal equity, we decided to rent out the house. Dave Darling came by and assured us that the process is typically pretty smooth. He and his team were very responsive and able to talk us through every step of the seemingly daunting process. The work that they do to maintain the property is quick and professional. J.D. and the maintenance team are highly effective at what they do. The experience has been great. There were some hiccups along the way, but those would have happened even if my family was still in the home. They remain in constant contact whenever an issue arises and are very quick to keep you informed of any developments when a problem does arise. Our house has been rented out for longer than my family has been in it. Having built up enough equity to sell the house, my wife and I have decided to continue renting out our home and keep it as a rental property. I dont think we would have come to that decision if we had gone with any other property management service.

Be
Review №21

Great company! After dealing with several other companies who were no help at all. This team helped us find and get in the place we chose in record time! They are quick to respond to emails and questions. Best property service in this area by far!! :)

Ma
Review №22

The team at American Property Services in Manhattan is absolutely the best there is in the state; if not the region. This full service team has my best interest at heart at all times as an owner of property. My mission is to serve soldiers, families, and students of our great city with the highest quality of housing. Many of my tenants come from the Army and are only in this area for a few years. It is important to me that they feel the same welcoming environment like I did when I found myself assigned to Ft. Riley. My team at American Property Services often times acts as the first ambassadors of Manhattan. That gives me a comfort that my tenants will enjoy their time spent in this great family community and at my properties. I am honored to have American Property Services on my team!!

La
Review №23

Phenomenal Experience getting our home rented. If you cant get your home sold and you decide renting is the way ahead. American Property Management is a top notch and professional organization. The ease of getting our home rented was stress free and we couldnt be happier. Oh and did I mention they rented the house in within 10 days and got top dollar for us! Would highly recommend!

Va
Review №24

We hired American Property Services to manage our home. Not only are they professional, but they give a level of personal attention as if they care about my home just as much as their own. Their marketing, pricing, showing and MAINTENANCE is on point. Best of all, they treat my tenants amazing and are always there for them. Theyre excellent at communicating with me if my tenants have requests or needs and give great guidance to both myself and my tenants. All the employees at American have great attitudes, excellent customer service and just seem cool! Theyre very down to Earth, reasonable and fun to work with. They came HIGHLY recommended to me and I can see why...now I HIGHLY recommend them to everyone I know.

Ri
Review №25

Not impressed with how this company has taken care of the security deposit return after finalizing our rental even though we didnt have issues during the rental time period.Ive had to pay $211 for light bulbs, even though we left new light bulbs available in the house for the new tenants! The charges included removing carpet stair treads we purchased for the wooden stairs to make them safer. These cost us $300 and they threw them away! They could have let us know they didnt want them there and we would have removed and re-homed them rather than pay for them to be thrown away.I can understand paying for minor repairs and such but those amounted to a small portion of the 2/3 of our $1200 security deposit they spent.

Ca
Review №26

American Properties is amazing!! They always respond quickly when there is a concern or if we need something. Lawn is always taken cared of and is done nicely. You can tell that they arent just rushing to get the job done and that they are truly doing good work.Dave does a great job with helping us out. I would definitely suggest this company over any other company in Manhattan.

Be
Review №27

Dave and his team where exactly what we were looking for in a property management company. We have multiple properties in Manhattan and i live a couple hours away and I could not feel more confident in the customer service American Property management provides. We wanted a company that treated the tenants the right way and not just a number on a spreadsheet and that is what Dave does. Dave is always available within a text or call and there is never a problem that is too small. Thank you for all you have done Dave to make MANHATTAN properties a great investment.Ben

Me
Review №28

Dave is the probably the best landlord that we have ever rented from! He, and his crew, always maintained our apartment, was very quick to come to our aid whenever we had a problem and did a great job at making us feel at home. He also went the extra mile and allowed us to put our stuff in their storage space! So, a great year in a cute place with great rent. Id say definitely a good guy to do business with. 😊

Vi
Review №29

Five Stars to this company, Five Stars to Dave, who is the owner, and five stars to his staff, They have lots of reasonable priced apartments and homes, but not only that, we had a little water in are basement due to an abundance of rain, and I was surprised by how fast and how hard they worked to take care of the issue, and was also surprised to get a personal call by the owner of American Property Management, to make sure That we were taken care of and that all are needs had been met, this team is on top of their game, Highly recommended company, I won’t use anyone else is this area, Thanks American Property Management and thanks Dave, Keep up the Great work .

Ro
Review №30

In the 2 months we have worked with Dave and his wonderful staff our rental property has shown tremendous improvement in appearance and condition. Their responsiveness to our concerns and improvement requests during the transition from our formal management company has been especially impressive as has been the quality of their work on our property. Thanks to the responsive support we have received and the timely communication standards American Property insists on, the concerns and doubts we have experienced the year plus before we changed management teams to American Property have vanished. We look forward to a long standing relationship confident that our property will be well maintained and our tenants taken care of as they deserve.

Ja
Review №31

Dave Darling and team provide great property services and advice. Whenever I need something fixed, all I have to do is send Dave a text and it gets completed in a timely manner. Dave and his team make owning a few rental properties from an hour drive away easy!

Am
Review №32

Dave and his team are the absolute best of the best. Americans goal is to always do right by everyone involved, whether it be tenant or owner. The team always goes above and beyond to provide the best possible support. If youre looking for a property management company that always tries to do the right thing and cares about the community then these are the people you want to work with.

Da
Review №33

Ive been with American Property Services from the day Dave opened the doors. The whole experience has been great. Hes there to take care of you whether you are the owner or a tenant. Maintenance requests get resolved in a timely manner at very reasonable costs and never any hidden fees.

ra
Review №34

I scheduled multiple viewings through American Property Services this spring. They were very quick to return my inquiries with an email, call and text to get things scheduled. Beautiful homes of great quality. I worked with Taylor and Dave, both of whom were very friendly and helpful in finding the right place for me. Easily the best property management team Ive experienced in Manhattan.

Be
Review №35

American property is a life saver!! They showed up on a holiday weekend with little notice before for work to be done at a listing. They kept their work space clean, they communicated and sent photos throughout the entire process and followed up at well. The finishing product was top notch! If you want the best in Manhattan call Manhattan property management for professional, friendly service!!

Me
Review №36

American Property Services is, by far, the best company I have ever rented from. They are very friendly and willing to work through things with you. Maintenance and household fixes are processed and completed really quickly, also, which is awesome. Dave, the owner, is super cool and I know that anytime I have an issue I can just call the office and get a response!

Ji
Review №37

Im a current tenant and cannot say enough great things about American! They truly care about their tenants. Every request I ever submitted was reviewed in a timely fashion with superb client care. If youre looking for a great property manager, I highly recommend using American!

Da
Review №38

As a property owner that does not want my rentals to be a concern that I loose sleep over I could not be happier with Dave and his crew at American Property Services. Our property has never seen a vacancy and in fact he has had leases signed months in advance. Beyond that APS has several unique things that they do to protect your property including safety checks and having tenants carry liability policies that help protect property owners in the event that excessive damage occurs due to tenant negligence. Our renters are always happy, Im happy and I am willing to bet that you will be happy as well.

Al
Review №39

This company does an excellent job. Not only do they keep their houses in shape, but their customer service skills are above any I have had in the past. This company will go the extra step to make sure their tenants are pleased and living comfortably. Definitely recommend.

Ha
Review №40

You hear stories of work services that go wrong all too often, but bad service was just the opposite of what I experienced with Max today. Max provided superior service around our rental property, and was even able to answer questions with ease. When I need help again, I’ll be happy to contact American because they made this experience an enjoyable one.

Ra
Review №41

American Property Services is the best property management and service company around. I utilized their Handyman Services. I have utilized them for everything from a clogged dishwasher to A/C repair. The professionalism, great prices, and expedited services are second to none!!! If you want the job done fast, correctly, and by a licensed trustworthy company....contact American Property Services today!! I trust Matt H. to work on anything!!! When my time comes to leave Manhattan, I will only allow American Property Services to manage my property.

Lo
Review №42

Don’t usually do many reviews, but the owner of American Property and his team are absolutely excellent! Whenever we needed something fixed, his employees responded promptly and got the work done pretty quick! When we were vacating our rental property he gave us a check out list to get the property ready for the next renters. We worked hard and cleaned the property up really well and we received our FULL deposit back. I have dealt with some shady people in the past, however, The owner of American Property is a man of his word and I highly recommend going through them if you need to rent! You will not be disappointed!

Ta
Review №43

A group of friends and I were looking to rent a place to stay for next year. At the beginning of our process we started using all realtors around the city with our only concern being finding a place. We worked with Taylor through our whole process and began solely looking through American because of her, she was extremely helpful and patient working with a group of college kids who didnt know what they were doing. She sent us plenty of listings that would fit our budget and needs as well as notifying us when a new property was listed. She was always on time, replied quickly, and was very friendly. While personal things got in the way that would not allow us to rent through American, we highly recommend them and would like to thank the whole team for their help and time.

Al
Review №44

Dave and the rest of the American Property team are wonderful to work with! I was without heat for a few days in the middle of winter and they were able to come find the problem and fix my furnace in one afternoon. The customer service is great and my experience with them was completely stress free. I would highly recommend American Property Services to everyone in Manhattan!

Mi
Review №45

Our experience with APM started a little rough, but I can say that they remedied everything and more. They went out of their way to get us a new oven on short notice for the holidays and made sure that the brown recluse infestation was taken care of. Dave Darling is my favorite employee, as he responds very fast and is very accommodating for us. We still have things that we could complain about every now and again, but usually they get fixed as soon as we mention them. Great work guys!

Ke
Review №46

Dave is by far the most helpful and reasonable housing manager I have had. I was recently in a bit of a bind financially and was understanding enough to waive my late fee. I couldnt recommend these guys enough.

Mi
Review №47

I have gone through many other companies and American has been by far the best! We had a few minimal problems with the house since we moved in and they have came either that day or the next to fix it. Such a lovely staff! So attentive and nice to every tenant of theirs.

An
Review №48

American really knows what they are doing. Not only are they transparent with their renters, they really care about your experience. When I had complaints about my deposit, they not only provided me with detailed documentation, but 200 pictures of the property prior to move in and after move in. Sure enough, as a grungy college student, most of the issues were of my own doing. If you want a property that is well maintained, and you want to have a good renter experience, I highly recommend American.

Re
Review №49

My roommates and I got to experience the dramatic change that American Property can do to a rental experience within a short amount of time. Our previous landlords managed the house the first year we rented and American took over the second year. We quickly reaped the benefits. Whereas our previous managers could not help us with a maintenance issue within a week due to distance, American has been extremely quick to serve and help within 24 hours. These tasks were as big as fixing a crack in the wall too unclogging a tub drain. Not only was their service done quick and well it could be 1am and they would be willing to stop by. I have appreciated everything that they have done and will greatly missed being managed by them.

Ki
Review №50

I was very pleased with the excellent service I received from American Property Services. I called needing my lawn mowed the same day and I was pleased that someone actually answered the phone, which was unlike other businesses Id called. Not only was the person who answered the phone friendly but service was provided within hours of my phone call. This company is one to beat for excellent customer service and speedy full lawn service.

Ar
Review №51

Im continually impressed with American Property Services, as an owner, they have made all the difference in my bottom line and piece of mind! Weve used other area property managers for all 15 units and ultimately we were paying the price for their inconsistencies and poor management skills. American property services has an eye for detail and service like no other for both tenants and owners! Dave and his staff are the real deal!

Ka
Review №52

I made a request to make my apartment complex more accessible and they gave me great accommodations. They handled everything in a timely manner and kept me updated the entire time. They are incredibly nice and have provided me with a great experience!

de
Review №53

Great experience renting with this company. Dave is really honest and helpful and always seemed to have his value his renters and their interest. Never had a problems when it called for a repair or service call. Highly recommend this company.

Br
Review №54

Ive had my 2 properties with Dave and his staff for several years and couldnt be happier. Since I live in the KC area, its nice to have a company that really cares about my property and the tenants that live there. Keep up the good work!!

Co
Review №55

I was having trouble cashing my check and accessing my bank over labor day weekend, and as a result couldnt manage to pay my portion of the rent on time, instead having to pay the day after. I called in to the office and explained my situation to Dave, and he was nice enough to extend the date out for me so it could afford it better. Great service, very amiable and considerate people.

ka
Review №56

Dave at American Property Services is always friendly and available. The prompt service is great. I needed a storage unit and he had an available unit and I was able to move my things in the same day.

Ja
Review №57

I am so happy with American Properties. They are quick to respond to any questions or concerns and their staff is very genuine. I am super thankful for Dave, hes the best property manager youll get in Manhattan.

Da
Review №58

I am a current tenant at Royal Towers and have lived here for two years and love having American as my property owners. They are always on top of taking care of the apartments and are always willing to help their tenants as much as they can and are great with communication. I am a student at Kansas State and the location is ideal for going to class. The view is also amazing and the apartments are great for college. I 10/10 recommend moving into Royal Towers if youre looking for a place to live in MHK.

Sh
Review №59

Our previous property management company went out of business and referred us to this company. American property has been great so far and Ive got to say, the best thing has been their good communication. We do not live in town, but I can always count on them (Ive been communicating with Dave- hes great) to get back to me quick... He always calls/emails back almost immediately and promptly informs us of any issues/concerns at the property.

St
Review №60

Dave and all the crew at American are so great and easy to work with. We really appreciate all of their hard work.

Wi
Review №61

Me and my roommates spent a month looking for housing for the following year. We dealt with many property management services and private owners. If it werent for us finding an absolute steal on a nice house that fit all of our needs with a private owner, there is no doubt that we would have signed with American. They have the best reviews of all of the property services in MHK and have the most competitive pricing. Most of all, theyre willing to negotiate and compromise to fit the needs of the students who are looking for off campus housing. They treat every house like its their own and keep their properties maintained, unlike some other property services. If youre not finding what you want with their service, ask for my man Dave. Hell take good care of you.

Me
Review №62

We purchased a home from American Property Services almost a year ago and they continue to provide assistance and help with improvements to the home. They even bought us a house warming gift and are always available to help enhance our property. Every single staff person is friendly, professional and hard-working. We highly recommend this company!

Br
Review №63

Had some issues but they worked to resolve them in a respectable manner.

Ka
Review №64

The management team at American Property Services is unlike any Ive experienced before! They are more than willing to go above and beyond for their tenants. We put in a maintenance request pretty late, fully expecting them to get to it in the morning, and 30 minutes later our problem was solved! I would highly recommend renting from them!

Kr
Review №65

They respond to maintenance requests quickly and efficiently. I lived in one of their properties for a year and it was great! They are definitely one of the better property managers in Manhattan.

Pa
Review №66

I am happy to say American Property Services comes through again.They always get back to me immediately and my issues our alwaysaddressed within 24 hours if not the same day. Thanks Guys.I am soooo happy with the customer service from American Property Services. Especially with a gentleman named Matt. He was extremely professional and polite and a very likeable guy. They both get 5 stars from me.Thank you Matt for fixing my problem.

Je
Review №67

Despite what Ive experienced year after year with other companies, working with Dave and American Property Services has restored my faith that good customer service still exists in this business. I always feel like they care and I know they will answer when I try to contact them. Do yourself a favor and work with the best instead of putting up with the rest!

za
Review №68

My son was out of town for 2 weeks and needed to pay his rent. I called the company at 8:00 pm and they were able to walk me through the website step by step to get it done. Great customer service even after hours!

Ma
Review №69

Great experience with this company. They are so helpful and friendly. I really like how smoothly the property transfer went and Im excited to continue renting from them. Id give more than five stars if I could.

He
Review №70

As a homeowner renting out a property with American Property Services, I can say they go above and beyond to help both homeowners and tenants. Dave was extremely helpful throughout the entire process and communicated every issue along the way. I would recommend them to anyone looking to rent and/or rent out a property. They will definitely take care of you.

Vi
Review №71

I cant recommend this company highly enough. Dave and his crew are prompt, reliable, and a pleasure to work with. They have helped get my house ready to sell. Even though I had already moved to Colorado, I knew I could trust Dales crews to do a professional work at a fair price.

Er
Review №72

I was running late on a payment and they were very understanding! I didnt even get charged a late fee. Excellent customer service. In my experience if you are to contact them, they will work with you.

Sc
Review №73

Best property management company in Manhattan! All the properties I looked at are well-maintained and clean! They always answer the phone when you call and are very quick to address and/or fix any issues or concerns. The company truly is built on customer service which is a very refreshing change from the norm in the industry.

Er
Review №74

Ive had a lot of poor renting experiences in Manhattan but American is by far the best rental company Ive worked with. They have always been reliable, quick to respond, and fair about any issues Ive had. Also the maintenance worker Max does a great job!

De
Review №75

These people are the best! My shower head broke off and 10 mins after I sent in a maintenance request they were getting a hold of me to see if they could fix it the next day. I would definitely rent from American again.

Pe
Review №76

My husband and I have been looking to buy a house, but hadnt had luck finding the perfect place. We needed a short term rental that could go month to month if necessary, plus would take our two loving but large dogs. Taylor was quick to respond to me email plight and wonderful to work with. She found us a place right away. No other property management company was able to help us out. I cant say enough how happy we are with American Property Services!

St
Review №77

Started working with Dave and his team at American Property Services in 2015, with out a doubt the best real estate partnership made since starting our real estate investment business years ago. Dave and his team are exactly what we were looking for in a property manager and service company. However his team is much more than property managers, they are very in touch and involved in the community. Recommend highly!

Th
Review №78

Im almost sorry Im seeing all the great reviews as I thought they were my secret management company. Well the secret is obviously out. Kudos to a great team!

Ja
Review №79

The people there are very nice, they helped us find the best house in our price range and also are very willing to help you out on any questions and other problems you may have! They allowed my friends and I to move in a few days early since the house we were renting is vacant at the time and our landlord was having us leave our old house early.I would definitely suggest them for getting a rental from and i cant wait to move into our new place!

J
Review №80

I locked myself out of my apartment late on a Friday night and they were speedy in letting me back in. They are super accessible. With it being that late, I didnt know how quickly they would respond, but I was back in my apartment in less than a half hour. Theyve been really easy to work with.

Ca
Review №81

Highly recommend this company! They truly care genuinely about their tenants and are very organized. I have leased and work 4 other property services in Manhattan, and none compare better.

Ol
Review №82

American Property Mangement has exceeded my expectations of any house manager. Dave has always been helpful and willing to help with any situation. One night a bat was stuck in our house. Although it was midnight Dave still raced over with a net in hand ready to help get it out. As college students, its reassuring having a house manager that strives to make our experience the best it can possible be while renting a home.

Er
Review №83

They are the real deal!My wife and I were in the market for our first home purchase and never thought that we would find EXACTLY what we wanted (and could afford). We had just about given up when we saw a house that American Property Services had been renovating - and we were blown away! Their work on the home was perfect and it was so darn beautiful! We put in an offer on the home that day and before we knew it, it was ours. We are so grateful for David (the owner) and his crew for working so hard on this home and making it a great first home for our family. Ive had a few questions about the home (nothing bad, just simple first homeowner questions) and David has been more than gracious in answering my questions. If you are in the market for a new home or even a rental, then you want to go with American Property Services!

Ha
Review №84

Dave just came by at 9:30 pm because I locked myself out. I have never met such a nice/reliable landlord. Enough said.

Ch
Review №85

It has been great working with them. Dave and Anna are awesome! They were able to rent my place on short notice and made the process completely painless.

Ta
Review №86

Max and Rickey where great to work with! Checked everything in a timely manor and were very professional. Great company!

Lo
Review №87

Dave was a great landlord in Manhattan. He was always willing to come help or call someone to fix anything in our house. I highly recommend him as a landlord!

Jo
Review №88

Professional and courteous every time. The whole crew is amazing and does amazing work. If you want it done right the first time, talk to American Property Services.

Tr
Review №89

I am a current tenant and I absolutely love my land lord. He has let me in our house numerous times when I lock myself out - most recently at 11pm (SORRY). He assures quick fixes, whether its a burnt light bulb or a crack in the floor. He goes out of his way to make you feel more like family rather than a tenant. I had trouble with my car on a cold Saturday morning this winter and he sent someone over with jumper cables to help me out - something that is not required of a land lord at all, but he helped out anyway. Dave just genuinely cares about you and your well-being. I have really enjoyed being a tenant under him and I appreciate everything he does. Thanks Dave!!

Da
Review №90

I needed help with my apartment late tonight and I was expecting an answering machine when I called. Instead Dave said he could be there asap and he let me into my place. Very dependable and he makes his properties a priority. Thanks again Dave!

Ca
Review №91

Max and Rickie were always very helpful when they came over to work on our house! Very nice and helpful guys!

Du
Review №92

Living here for about 3 months now, and have had no problems that werent fixed within minutes. Locked myself out of the house at 9 pm and a manager showed up about 20mins after i called to unlock. It is few and far between to find a company that has the customer in such hi regard

Te
Review №93

Professional services, had our property rented fast and provided worry free management. Will use again for future properties. Highly recommended

Ma
Review №94

They did a wonderful painting job. Very organized and easy to work with.I would definitely recommend them!

Se
Review №95

I lived in Manhattan for 12yrs and rented the entire time. American Property was the best landlord I have ever had. They were always friendly and responsive to our needs.

Tr
Review №96

You can tell that they really care about the people they help. Day or night they are there for you. I cant say enough about their service.

Mi
Review №97

Dave got into a hassle with us, due to APS acquiring our previous property owners. However, Dave insisted he would get us in time to our new home. His team worked extremely hard and worked to get our apartment ready on time. I was really worried I was going to be homeless for a few days but Dave and APS really pulled through incredibly. Our new home is clean, and even though it rained hard and some water got into our home, he immediately dispatched someone to take care of. He didnt say UH put a ticket, or something like other landlords do. Then a few days later, called us to check up on us and how we are liking our new place, and if the leak was gone. This is how you do property management. I am finally being treated like a person by a landlord which is an incredible feeling. I hope to rent or buy from these folks for years to come. American is the way to go, I knew it was different when we talked and Dave was excited to get us going. Truly amazed.

La
Review №98

We are about to move into our home, PCSing to Fort Riley, and Taylor from American Property Services has been nothing short of amazing. They have made this process the most unstressful process we could’ve asked for. They’re responsive time is unbeatable, and they will always see what they can do to accommodate your needs. We are so thrilled to be apart of such a caring and hardworking team in Manhattan! Couldn’t have asked for anyone better. I highly HIGHLY recommend this company as a place for you to rent from. Thank y’all SO much! :)

St
Review №99

We are new investors that decided to work with Dave at American Property Services to manage any properties we will buy in the future. Even though we have not purchased any properties for APS to manage yet, Daves help and advice on properties we look at has far exceeds our expectations every time we talk to him.

IT
Review №100

The best people I have ever rented from. My husband and I had an odd situation. We were living down in Southeast Kansas, looking for a place in Manhattan that was reasonably priced and wouldnt break the bank trying to pay a dog deposit. We saw their ad on Craigslist, called, and the man said since we were so far away he would hold for us for a couple of days until we got out there. We came out to Manhattan asap to check out the apartment, and fell in love. Deposit was fair, rent was awesome, and the dog deposit--he let us pay over time. American Property is awesome to rent from. They take care of any problems we have, and they answer the phone when we call.

Information
19 Photos
100 Comments
4.5 Rating
  • Address:1508 Fair Ln, Manhattan, KS 66502, United States
  • Site:http://americanmhk.com/
  • Phone:+1 785-236-1988
Categories
  • Property management company
  • Apartment rental agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
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