Friendly staff. I was in and out quickly! Ill definitely make the trip for any repairs to this place.
Customer Service GODS!These guys know how to take care of local business owners. Spray machine broke down on the job so I was in a real pinch. The guy that normally fixes my spray repair is booked out for weeks. These guys took care of it within 24 hours. Additionally when you walk in you are made to feel like they really care about your business. Really nice people. Super prompt service.I almost want something else to break just so I can bring it here.
I was in the middle of building my shed when my framing gun quit working. When I took it in for repair and rich found out I was in the middle of a job he took the time to replace the trigger and fix my framing gun while I waited.... I was back to work within the hour.. its nice to deal with people that are pleasant and believe in customer service.. thank you for your amazing service
Their website stated they had 10,000 parts! So I went there looking for a replacement toggle switch. Rich had it mounted in the holding plate within minutes. Very satisfied!! Dealing with a small LOCAL business was so much better than ordering online; paying the shipping costs; and then having to wait 1-2 weeks for delivery.
Very satisfied with this business. Top notch repairs and excellent customer service.Ive been fabricating granite and marble for almost 20 years. Rich and the crew at MTR blew me away with the quality of repair work they did. I used to dread when a tool broke. Id come to the conclusion that rebuilt pneumatic tools would never perform close to the same. Im happy to say these guys proved me wrong.I brought 3 heavy duty pneumatic tools for repair. 2 Alpha PSG-125 grinders and an Alpha PSC-150 saw. One of the grinders had been siezed for at least 2 years. Not once did I expect to walk back out with both grinders fully functional, but thats exactly what I did. Not only did all 3 tools work, they performed well above my expectations for a rebuilt machine.And thanks to Rich for swiftly replying to all my questions and concerns.The day I picked up and tested my rebuilt tools I told quite a few people and businesses about MTR. Its rare to find a competent repair shop so word needs to be spread.
Unfortunately this one was DOA.Friendly service and hope to see them again
I brought my Milwaukee 6507 sawzall for repair. This sawzall had a lot of sentimental value. I knew that the probability of replacement components were a long shot. The tech went out of his way to check his salvage parts inventory and was able to find the part. The work was completed in one day! I appreciate this type of customer service and would recommend Manchester Tool Repair to anyone!
I have been working with Rich and Sheri for more than two years. The service provided is top notch. Very professional. I recommend anyone needing tool repairs to give Manchester Tool Repair business.
As a manager of large rental company my expectations are set very high for good customer service and quality of work. We have been using Manchester Tool Repair for about 6 months now to assist in overflow repairs and expedited repairs. Rich and his team have by far surpassed our expectations on every transaction. The facility is extremely clean and well organized. If you live in the area and are not using Manchester Tool Repair your making a mistake. Keep up the great work folks and you have added another loyal customer to the list. Thank you.
Manchester Tool Repair has been out power tool repair shop for some years. Always great service and great advise.They are always there to help me work better.
Great customer service. I highly recommend them . Thank you again for getting my floor gun working again for tomorrow.
Prompt service and repairs. Very knowledgeable.
Great customer service, fixed my framing nailer on the spot! Highly recommend them!
Ive just had good experiences from Manchester Tool Repair (3 times with different tools - table saw, generator and chop saw). I see the earlier post from 2010 so I wanted to write this as it looks like they are much better now. Turn-around on my 3 items over the past year has been 3 days at most and not too expensive either!
If you need something repaired I highly recommend going anywhere but here. Save your money. Went it with a drywall sanding machine, 300$ later after being told it was all set to go I used it for about 10 minutes and it turned off again. Brought it back figuring they would honor their work but after they reviewed the machine I was told the on / off switch has been discontinued.... I’m sure any generic switch could have been used. But instead I was handed back the machine broken with no refund or effort to help.
Marco is amazing
Great people, Awesome Customer Service, Rich was very Professional and Helpful, First Time there and will be coming back again
Service here is TOP NOTCH! We use them ALWAYS!
Been going to em for years for tool repair and parts awesome for lack of a better word is my experience with them
These guys do fantastic work never had an issue with there repairs and they have grate rates for new and used tools also. I recommend them to everyone.
Awesome Customer Service I wouldn’t go anywhere else! Rich is the Man!
Manchester tool repair fixed my impact driver and got me a new drill and batteries under warranty. Would definitely recommend.
Fast, Friendly service, repairs spot on
Like most people who work in the trades, weve had a small mountain of broken tools that we never seem to have time or inclination to fix. I brought one, then several and then all of them to Manchester Tool, and got fast, friendly and quite reasonable repair to all of them. I cant recommend them any more highly. You owe it to yourself to do the same.
Very helpful. Great prices on power tools
We bring all our broken tools here to get fixed.