Great gym, but Ive tried canceling more times than I can count. Despite going to Willow Street location to sign cancelation paperwork, I still get billed.
Awesome, convenient gym with the scenery of Elm street which is pretty sweet. I know the owner pretty well too and he’s very tentative to his members which is great. Smoothie bar, lockers, showers, it’s got everything you need. I highly recommend to come try this gym out!
I love the atmosphere and the equipment is fantastic. Unfortunately I will not be recommending this location EVER. The entrance doors barely work, I go and scan my I.D like normal but the door opens only halfway and wont budge. This has happened a few times and it has become increasingly frustrating. Im paying for a membership I can barely use, definitely not worth the money.
The entrance doors rarely work which defeats the whole purpose of this location being 24 hours. I have brought it up multiple times with the management with no resolution. I do want to give a shout out to David who works in this location. He is very professional, friendly and has come in multiple times to let me in when I have been locked out. He keeps the gym very clean and organized.
Just wanted to give a shout out to my personal trainer Teia & training manager Keith. With their help, Ive been able to break through my slump & drop 6 pounds in the 1st week of training; eating MORE & working out LESS. Believe or not, the secret is that there is no secret. Having professional guidance makes the difference! For me, its simply been a matter of slight adjustments to my diet & form durning our 30 minute workout sessions. Anyone who knows me, knows I dont just post to post. If youre having trouble achieving your health and fitness goals, maybe you need some extra help too & thats ok.
Very nice. Clean, new equipment. Showers are great. No locker room though.
Let me start by saying the facility is fine. Low end equipment, but its new so its in good shape. The cardio gear is great.The reason Im giving just 1 star is due to the gym not processing my cancel request when I moved. After filling out the form in August, I received a call in October telling me I now had to provide proof of the move, which I wasnt told initially but ok. I have sent that in, but am still getting charged. Ive called twice and asked to speak to a manager z the first time getting no response, and the second an email from a sales rep, who didnt respond when I brought this up. Unprofessional, and trying to scrounge money where it isnt due. Also, if you didnt call and freeze your membership while they were shut down, they continued to charge you.
I really like this place. Clean 24/7 access. I tend to workout during off hours so I do not often interact with the staff but when I have had the opportunity it has been a real privilege to be in the company of such friendly and professional folks. All I really need is my phone, my headset and Amazon music and I am in for a good session.
Great atmosphere not crowded and extremely helpful staff
I pump irons at this joint on weekdays cause its right next to my apartment. All the equipment is brand new except the 105 pound dumbells which are kinda why i joined but they dont gotta be new. Clean bathrooms really nice private showers lockers are visible from everywhere in the gym so no theft freeweights shake station heavier machine max weights than planet fitness woowoowoo
LoveIt here
Great place to work off the jolly season!
Very clean, very convenient, not overcrowded and the employees are great! No attitude, very helpful and friendly.
Great location with new equipped.