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Tire Choice Auto Service Centers
1250 Old Orchard Center, Manchester, MO 63021, United States
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Tire Choice Auto Service Centers

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Th
Review №1

The best! Fast, accurate and honest service. Cary, the manager, has taken care of my familys cars for over 25 years. He knows his stuff and runs a tight shop. Dependable auto service can be a worry, but not here.

Ca
Review №2

I have been taking my cars to Carey and Gregg at Tire Choice (and under its prior name) for 14 years. They have consistently treated me with a level of respect and kindness like nothing I could have ever imagined. They dont just care for your cars...they care for YOU as a customer and person. They will give you the price in advance, explain whats wrong, and what your options are. They never talk down to you. Phil is the new guy with several years at the shop now and he is just as nice. I will never leave these guys.

Sa
Review №3

I had a punctured tire and Tire Choice wes able to take care of the repair quickly in between appts for me. I am very grateful to them for such fantastic & professional service! I bought a set of tires for my previous car from them. Price was competitive. I will definitely shop them for the next set I need.

An
Review №4

I had a flat tire on my way to work. I was taken care of and sent on my way quickly, with a great new tire. At a great price. Thank you all so much!

jo
Review №5

A few dollars more, but very competitive process. Service is top notch and thats why I go there. Ive gone to cheaper places and been treated poorly, but never here, great guys all around.

Ke
Review №6

Great service and very patient! I was running a bit late and they were very accommodating! They also helped get everything I needed for my inspection when I asked about it! Great place, definitely recommend!

Ro
Review №7

The team at this location always do a great job!

Ri
Review №8

The front desk people were super friendly as always. Oh, and they do good work. :)

Sa
Review №9

Highly recommend! They were able to fit me in quickly and had my car fixed within two hours. Will use them again!

Je
Review №10

Own a 2017 Chrysler 200, Dealership wanted over 700 bucks for front brakes and rotors. No thanks. Out at $317 dollars later they have earned my business at Tire Choice Auto Service Centers. Very happy! New customer for life!

Da
Review №11

Needed brakes and tires. The crew gave me options and made a recommendation. I felt confident that there were steering me (pardon the pun) in the right direction. The work was done when they said it would be done.

Ta
Review №12

I have known half the staff for half of my existence. I trust them. They work on cars for a job and for fun. They are always willing to work with my budget and see what can be done without a price gouge. Some things have been diagnosed incorrectly but it was ok because they didnt end up fixing those things. I get good prices on my oil changes as well. Plus.

Co
Review №13

I called and an employee named Greg told me that he would be able to put two tires on my car on the same day. He never called me like he said that he would, so i arrived as they were closing and he didnt even ever pull my car into the garage. Thank you for lying to me and putting me in a tough spot as I have a far drive tomorrow on a spare tire. I will NEVER return!!!! What horrible customer service

An
Review №14

I can’t say enough about the people that work here at this particular location! I was having an extremely hard day and they were so kind and generous! They definitely have my business!

Ma
Review №15

This is store is fantastic. The staff is absolutely phenomenal, kind, honest and very quick! Would highly recommend to anyone looking for tires or other needed car services!

Je
Review №16

I love this location! Gary & Cary are the best! They always get me in & out fast & give me the best deals available!

St
Review №17

The crew has serviced all of our vehicles for many years. Very honest and dependable! I highly recommend.

Me
Review №18

Ive been bringing my car to Cary for years. His integrity and expertise are what keep me returning. Highly recommend him and his crew!

Cl
Review №19

Ordered tires on Amazon and they shipped them to this location for install. Didnt have any issues.

Je
Review №20

Always friendly and HONEST! We dont take our car to anyone else!

Ch
Review №21

Cary might go down as the best service manager of all time. Very efficient and caring. One of a kind, high class individual.

De
Review №22

Thank you Tire Choice Auto Service Centers. We have been taking our cars to Carey for over 10 years. This morning on my way to work, the low tire pressure alert came on. The crew at Tire Choice jumped into action and had to break down the tire to find the object. Thank you for always being there when we need you.

Ja
Review №23

Great service and price - same quality as the dealerships without trying to fix things that are not broke.Update - brought car back in for flat tire that ended up being a minor crack in the rim resulting in an air leak. No charge for looking at the vehicle and received a great recommendation for repairs. Highly recommend this shop and their employees - service is outstanding.

Je
Review №24

I love having a close by tire/repair shop. They have always been able to get us in quickly and always do a great job. Highly recommended.

An
Review №25

The guys we truly amazing.

Re
Review №26

Quick and easy place to get an oil change or emissions test done.

Ca
Review №27

Professional, prompt and friendly!! I would definitely recommend!!

Ad
Review №28

Very professional and quick, felt very good about picking this place to install my new tires!

Ki
Review №29

If there was less than a 1 star, I would use that. Terrible experience. Theyve had our car for three weeks and it still isnt fixed. We have now gotten back our key to the car to take it elsewhere. If they would have just updated us, I would have been ok with this. First they said they had to order parts, then they said they had a maintenance person quit, then again no part. We had to initiate each time to find out what was going on. Never a call.

Br
Review №30

These guys are great. Super trustworthy and will tell you things the dealership wont about whats really required for your vehicle. Great pricing too. Cary and Greg are very responsive. Give them a try.

Jo
Review №31

Great service every time I go. Reliable, friendly and helpful team. They’ve helped me successfully with several car needs. They give me car advice via phone even when I’m traveling and out of state. So grateful for such good mechanics to call on!! My family’s been going to them for ten plus years.

Ka
Review №32

The old orchard location is amazing. Ive been going here over 5 years without any issues. Good service. Great communication. Theyre always ready to explain everything even if its not what I brought my car in for.

Na
Review №33

Always satisfied with the wonderful customer service! The staff is always polite, friendly, and knowledgeable. Greg takes the time to explain everything in understandable terms, and strives to complete the job in most cost-effective manner. They have always accommodated me in my emergency situations!

Ka
Review №34

As always very professional and knowledgeable. Gregg worked with me to find the best price for the work my vehicle needed he went above and beyond to make sure I was informed and comfortable with the work that was needed never pressured into extra services. Very happy with this establishment and ALL of its team members. I would HIGHLY recommend and do to anyone who needs tires or work on their vehicles.

Ch
Review №35

Poor service. Had a tire going flat and they said they could probably get it done by the morning but later said it would be the next day after my wife arrived to pick it up. I couldve taken it elsewhere at the time if they communicated better. The manager kept making a point that my car was not in their system for service but it was their own fault for not putting it in there as their guy wrote all my info down when I dropped it off. Since we needed the car that afternoon, I had to take off work to put the spare tire on it in THEIR parking lot.

Ma
Review №36

This AutoTire location has never let me down in the years I have used their services. Kerry, Greg and the rest of the team deliver honest, high-quality service with a smile on their face and sound, trustworthy advice to give. They are both cost- and time- efficient with inspections and repairs, and always strive to make sure the customers leave satisfied. You never have to worry about being overcharged, scammed or tricked here. They are especially loyal to their loyal customers--which I know because I keep coming back--and they sometimes throw in a little something extra. They will make you feel like family!

Li
Review №37

I just left here after getting a flat tire. They got me in and out so fast and had great customer service. I will definitely be coming back

Sh
Review №38

You guys were amazing! We were recommended to you by a family friend and we will definitely be utilizing your services from now on. Your location is convenient and the service we were met with was exceptional. Keep doing what you are doing! We are happy to have done business with you.

Er
Review №39

They do not value their customers time. We made a appointment for an oil change on 7/8 at 5:40pm with Greg. When I called on my way to the appointment on 7/14 and spoke to Bill, he said he didnt have an appointment for us and it would be a 2 hour wait. When I told him we had called on 7/8, he very nonchalantly said, Well, I guess he missed it, sorry. There was no sense of urgency for their error and barely an apology, the lack of accountability and customer service here is incredibly disappointing.

Mi
Review №40

Great folks to work with here. Always professional extremely knowledgeable and trustworthy! Highly recommend!

Ce
Review №41

This is my first time with a blown tire, and they got me fixed up immediately! Very pleasant on the phone, too. I will definitely be coming back.

P
Review №42

Always the best experience at Auto Tire in Ballwin, I go there for work for my personal vehicles never had a single issue always straight up on the pricing never anything unexpected always good work, can I ask more than that in my opinion

Ne
Review №43

Outstanding service from this location!!! Greg is the most courteous service person Ive ever met. I had a flat tire, and after seeing the commercial of free flat tire repair, I nervously brought my tire to get it fixed. Surprisingly, they perfectly repaired the tire, checked the tire pressure on the other tires, even put the new Tire valve cap for all of the tires. I was even ready to pay for the service they have provided, but exceeding all my surprises they told me the whole deal is free of charges, although they have mentioned in the commercial only the flat tire repair is free of charges. I definitely will come back this location for all of my auto services.

Le
Review №44

My husband and I have been taking our vehicles to this shop for years. They are trustworthy and skilled. There have been several times when they really went out of their way to make sure we were well taken care of. They have earned our loyalty! Strongly recommend you give them a try when your car needs servicing. So grateful to have a business nearby that operates with such integrity and great customer service.

Br
Review №45

Very great experience at the Manchester location.

Ga
Review №46

Honest folk. The only mechanics Ill take my car to.

Ru
Review №47

These guys are great! I’ve been coming here for many years. They are personable, accurate, helpful, and honest. I never worry when my cars are taken care of by Auto Tire..., especially this store. Cary and Phil are the best in the business!

Ps
Review №48

I have bought at least 4 sets of tires here myself and my family also shops here. Their prices are great but most of all they are friendly. They make sure you know what you are buying and why you should have it. I got a screw in a tire and they fixed it up no problem. Their service is fast and minimally intrusive. Totally recommend buying tires here.

Sa
Review №49

My tire was low this morning before I went to work at Starbucks so I called my husband. He came to help me and went over to AutoTire and asked them if they could fix it. They said they couldn’t guarantee it would be done by 11 but they would fit it in. I go to pick it up at 11:45 to be told they can’t fix it after all. Meanwhile my husband drives across town to work and now my tire is completely flat. They didn’t even care about the inconvenience of it all. TERRIBLE CUSTOMER SERVICE.

Ro
Review №50

Greg, Cary and everyone at Autotire are phenomenal. They have become our auto service location of choice, even though we have now moved further away. Their service is friendly, fast and courteous, and their prices are good.

Li
Review №51

I came into Autotire 10 minutes before closing with a slow leak In my tire...Not only was Gregg professional, he took my car in when it was pouring rain, examined my tires, found 2 nails and fixed it on the spot. They have been taking care of my cars for years and however I am not surprised but today Gregg went above and beyond! Customer for life!!

Kr
Review №52

Great service and great prices. I have an odd tire size on my car and other places had told me a few days or a week to get my size tire in. I called Autotire and talked to Greg and he had the tires I wanted in two hours. Made a same day appointment and was in and out with 2 new tires in about 15 to 20 min. Greg was great to work with, he answered all my questions and gave great advice and gave me a Great deal. I will definitely be back for tires and auto service for my familys 3 cars. Also it was pouring down rain when my car was done so they were nice enough to pull my car under an overhang so I would not get wet --- excellent customer service!!!

Re
Review №53

Great service & price on tires & oil change!Been taking our 4 cars here for years & they never disappoint!

Ke
Review №54

Quick and friendly, honest! Fixed a leaking tire, didnt tell me it needed replacing when it could be patched. Will come here again!

ti
Review №55

They were phenomenal, been in a bad situation and they helped out the whole time. With no rush, no fuss, not complaints or anything. Definitely recommend them .

Te
Review №56

My Auto Tire experiences are always excellent! Great service...professional, friendly and helpful! A big shout out to the courteous and hardworking staff and mechanics! 👏🏻

Ta
Review №57

The people that work here are very nice and patient for those that dont know much about cars. They told me what I needed done and what could wait to get fixed since i am working with a college student budget. I fully trust the Mechanics and technicians to be fully honest and straight forward with what is wrong with my car. And they definitely know what they are doing.

Sa
Review №58

The staff has always been super nice and professional. Always eager to help and always honest with what work needs to be done and what really doesnt! We use this place for all of our cars- including our 3 teen children!

MY
Review №59

Great service experience so far. I have no complaints or regrets. I left a four-Star review because I only use here for my company (fleet) vehicles. I have Never brought my personal vehicles here. I am pleased with the friendly service.

Ha
Review №60

Find a mechanic you can trust my dad always told me. Well I did. Right here. Cary, Gregg, Mark and the rest take care of all our cars, and have for the last 12-or-so years.Thanks guys.

Ge
Review №61

Had flat tire with a screw in the tread and they fixed promptly. Have had other various work done here and they work with you - prompt and courteous.

Er
Review №62

I always receive the greatest service from this location. I recommend them to everyone!

Me
Review №63

They will tell you the truth and wont screw you over. Worked with Greg, hes amazingling nice and refreshingly honest. Definitely coming back!

Da
Review №64

I love these guys! Always, polite, timely and honest.

En
Review №65

Ive been going to this location for the past 10 years or so after having issues with other places such as Dobbs. The staff at this location have always been incredibly friendly, shown patience with explaining things and have, in general, gone above and beyond with their customer service. Even when I used to bring my old Mercury, which didnt have a functional driver side door and thus had to be entered through the passenger side, they were always friendly and never complained about having to service that vehicle.After 10 years of service, I can say that the staff has ever given me a reason to be unhappy and I fully trust their mechanics!

Ro
Review №66

I hate having to clean oil off of the entire inside of my car after having my tires rotated, so I asked them if the person driving my car could wear gloves... Greg washed his hands before handling my car each time. Everyone there is very friendly and I will definitely go back!

Sh
Review №67

Fantastic service and the staff are very friendly and knowledgeable! Theyre interested in doing the best work they can for you instead of making the most money off you.

Ro
Review №68

Great service all the time. Very knowledgeable service adviser.

Sa
Review №69

Awesome folks with outstanding customer service. They have awesome techs and will never sell you something you dont need! Highly recommend!!!!

Re
Review №70

Been going here many yrs. Always good job for me, timely, friendly. A good group of guys

Ia
Review №71

The guys here really helped me out on multiple occasions in less than half a year and they always try and give me the best deals. 10000/10 I tell all my friends about this place

Au
Review №72

I bring my car in to them in hopes that they can replace my front brakes...they do for $300. I decide to bring my car back to get an oil change 4 weeks later, its at that point they tell me that I need my back brakes replaced.....ummm at this point Im starting to question their integrity. I SHOULD HAVE TRUSTED MY GUT! But I get them replaced for another $300. It was when I was leaving they then tell me that my wheel bearing hub needs to be replaced and gonna be another $400....i call them out on conveniently finding something else wrong with my car every time I come in. I proceeded to take my car to 2 other repair shops...... and what do they tell me? That I need to STOP taking my car to Autotire! There was absolutely nothing wrong with my wheel bearing hub and both places stated that they have had other people come and get their car looked at because Autotire tells them that they need to have something replaced. They got me probably twice but lesson learned! I got a family friend to look at my car again today for now a 3rd opinion and he confirmed but there is absolutely nothing wrong with my car!!! Auto tire is just out for your money with no shame! I will absolutely tell everyone I know to NEVER take their vehicles there!

Jo
Review №73

Just bought my 3rd sets of tires here. Very friendly and knowledgeable staff. The owner Stanton always makes sure you buy exactly what you want and does not try to over sell you on anything. Highly recommend!

Jo
Review №74

I dropped my vehicle off on a Sunday to get an oil change/ tire rotation on Monday. When I arrived on Monday, my truck had not been serviced. The manager apologized and went out of his way to accommodate my schedule and then provided the service later in the week for free. He could have just said that they had been really busy. This is how a business keeps customers long term!

Ca
Review №75

I always have amazing service when I go to AutoTire. Their customer service is unbelievable and they work quickly.

A.
Review №76

DO NOT GO TO THIS PLACE. Terrible service. They destroyed one of my tires and after 4 months still have not resolved the problem.

Ka
Review №77

Great experience!!! Treated right !!! Thank you mr martin!!! After posting my review. I looked at the other reviews. I seen the last review about smoking around the building. I would like to say get over it. Leave people alone. If they do a great job. Dont try and persecute a business because somebody smokes. Just my opinion!!!!!!!!!!!

Ro
Review №78

They are always fair and easy to work with!! So nice too!

El
Review №79

Cary and his team are fantastic! They are professionals who go above & beyond to take care of their customers! We have been going to Autotire for years and will drive past all other service centers to get to Autotire!Why go anywhere else! Elaine & Bob

Re
Review №80

The guy were so nice and helpful he replaced all my tires and explained very thing my car needed. I recommend this place especially if your driving a German brand

Ka
Review №81

Awesome service every single time Im there. I highly recommend them and Mark as a mechanic.

Lo
Review №82

Great experience each and every time. Recommended!

Da
Review №83

I’ve been going to this location for over 10 years. Never a bad experience. They go out of their way to help. I would recommend them to anyone.

Da
Review №84

The people at Autotire are always friendly and fair. Great employees. I would highy recommend.

Ch
Review №85

Awesome staff Gregg was very polite. On time and friendly

Tu
Review №86

Smoking all over the building.Tire tech didnt put the spare back away in my car.Manager insulted my car, which I thought was humorous but still.Tires and crap EVERYWHERE.The place is a real sh*tshow, I wont go back.Gone are the days of the previous owners.

S
Review №87

I had an appointment I was running late for due to an accident on the highway. I called to let them know this and was told to be there no later than 10 minutes after my appt time, which I thought I could make. After it became apparent I would not make it in time, I called again to let them know. The employee was very rude. He then asked if I wanted to reschedule for the following day to which I said Ill try..... .....I was going to say try to look at my calendar....but I was cut off after I said the word try and was scolded and told there was no try and I needed to make an appointment. I was stunned and said I would call back. I wont be calling back.

Jo
Review №88

I’ve been taking my cars to Autotire for years. They take good car of my cars and stand behind their work.

Ti
Review №89

We use Auto tire for our work trucks and they take excellent care of us

RJ
Review №90

My family has been bringing our cars here for over 15 years. Kerry is fantastic. Great pricing, friendly staff, and excellent work. We wont go anywhere else.

An
Review №91

Ive come the conclusion that I will not take any of my cars any where else! The folks at Auto Tire are the absolute best! This particular Auto Tire has been servicing our cars for almost 10 years and they never cease to amaze me. I took our 17 year old Acura to them today (after the Acura dealership had the car for over 3 weeks and couldnt fix it) and Stanton was able to fix the problem, change the battery and replace the windshield wipers in less than 30 minutes! AWESOME!

La
Review №92

Cary and Greg are always helpful, kind, and informative. Been a loyal customer for 7 years and counting.

Pa
Review №93

Great service, All staff very friendly, Reasonable pricing, Cary Stain And Greg easy to work with. All experience mechanic in the shop are very cool.

Ju
Review №94

How can you fix my car for the 3rd time and just let it sit there and not call me when its done? Why does the customer have to call to see where you are at with it? Not to mention its been there for 3 days. More to come on this review. Horrible customer service.

Br
Review №95

Stanton, Greg and the rest of the crew do a great job, and are trustworthy quality guys. Highly recommend!

Ro
Review №96

Kerry always takes care of me. Fast service, never a upsell. Always gives me at coupons that they have out there.

Pa
Review №97

Cary, thank you for always providing us with great customer service. You and the team go above and beyond. Thank you!

Da
Review №98

Good service. Thank you

To
Review №99

DO NOT GO HERE! I went to this Autotire on Sunday 7/9/17.... I needed an alignment. 3 hours later the manager called me back and said I had major suspension issues & they could not allign it. He could not check on parts because it was Sunday. The manager estimated that repairs would cost $700 plus.... I took the car to a different shop on Wednesday... $90 & done.... These guys are crooked! DO NOT GO HERE!

Mi
Review №100

Greg at Auto Tire went above and beyond. I came in with a small problem (loosening a screw that was locked down and stripped). He knew exactly the solution and fixed it with no charge. I will come back to this place the next time I need anything. A+ customer service.

Information
17 Photos
100 Comments
4.5 Rating
  • Address:1250 Old Orchard Center, Manchester, MO 63021, United States
  • Site:https://locations.thetirechoice.com/mo/manchester/1250-old-orchard-center
  • Phone:+1 636-223-5636
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:9:30am–4pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Credit cards:Yes
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