Great spot to vacuum your car! The vacuum suction was great, I was able to vacuum my car in less than 5 minutes.
Fast service, very nice and Trustworthy. They advise but dont push you in to buying, so comfortable bringing my cars for service for 20+ years.
Big bays, functioning water wands, working change machine, strong vacuums. Recomended!
Been coming here for years and I think its the best wash in the area! I always end up on S Willow doing errands, so having a quick pit stop to go clean up the car is great! Will stay a monthly member here till I move away 😊
Went through car wash arrived home noticed that the car was not washed below. Tires were never done, called they said car wash was not working properly. To bring it back but I still was not happy.
Brought my car into the quick lube for an inspection. It needed rear breaks and a lower ball joint. They said they could do the job. The breaks were done right, but unfortunately a bolt snapped as they we’re trying to remove the ball joint and they didn’t have a way to finish the job, so they just sent me on my way and said to go next door to get it fixed at a place that isn’t their business. That didn’t work out. They’re usually pretty great, so I’m not saying to stay way but make sure you double check that they can finish a job they start! Otherwise the guys are fantastic when it comes to oil changes and what not
Great carwash great price ! You can do it yourself or go thru the automated one.
Not bad if you get the $9 wash.Im not spending more than that.
Took the car in for car wash the car still looks dirty worst 22$ I have spent on car wash don’t wast your money…..
Honest and fast technicians. Fair prices.
Excellent service. Their oil change is also quick and in line with prices everywhere else.
I paid for the Premium wash, $22 and added Monsoon, $5 extra and my car came out so dirty, I had to go to the self-service wash to get the vehicle clean. I paid $27 for a dirty car. I was going to use the vacuum but why give this place more money. Maybe the 30 seconds I spent in the wash was not enough time. They should probably slow down the conveyor so the cars get cleaner. I will never go back.
Pretty clean and everything worked great
Kerners failed my vehicle on the States car inspection for *the chip on my fog light*. Let me be clear: the fog light is fully operational. Look at the attached photo.I went to OReillys to pick up a replacement, and I asked the cashier whether he thought that was ridiculous. He replied, Some places are crazy. Sometimes theyll even fail you for your windshield wipers!They failed me for my wipers too.
Will is the best and all staff are very helpful
Use this place for my oil changed. Will, is always on top of his game. Fast, informative, top notch service.
Whenever I go there will takes very good care of me He Is very professional And an awesome technician
Well I had to put in extra money to vacuum my car then it shut off. got half my car done and I wasnt going to pay another 2 .then I took a chance on the car wash! Paid for the works!!! And my car did not look any different in fact there was dirt dripping from the back of my car. I definitely wish I would have put up pictures I just did it really quick out of finger but I definitely didnt expect it because its a very busy place theres always many people in there lots of cars going in and out I guess you have to get your car washed by people with a custom wash
I had a great experience with Tyler today. I went in for an oil change. He noted that there were a couple of other issues with my vehicle. He was not trying to make me spend extra money. He actually showed me the problems and explained it to me. He was very professional and a genuine good guy. I will definitely return.thanks tyler!! Keep ut up!!
Great service The guys in the oil’s department take great care of me I’ve been going there for 5+ years I bring both my trucks in my car there every time I need an oil change they check my air and fill out my other fluids as well as letting me know if something is older and needs to be changed. Highly recommended
I prefer to call this carwash The Dueling Car Audio Wash. Only place I go. They are mostly up to date with all that self serve car wash has to offer for machines and vending. Thanks guys
I am a car enthusiast and have used Kerners car wash on all of my motorcycles and vehicles for 11 years.Ive never had a positive note worthy experience in all those years as I used the self wash primarily. All in all the chemicals are mediocre but the bays are usually in working order.But today, after paying and using the wash bay, I was yelled at by an employee across the lot that this isnt a detail center and I need to get out of the bay to wax my car.93 degree day, I wax my car in the direct sun, and they have 3 open bays the whole time.They do not and have not cared about their customer base and we deserve a better facility in Manchester.
Not good they gave me a hard time on 3 21 21 mouthy
I really like to come and vacuum my car every so often but Ive noticed the pressure in the vaccums have gone down so much. Other than that its a neat spot to just douche your car.
Really liked the shampoo machine!
Note: This first example was totally my fault because I was too grumpy to call them. Secondly, I am a wicked perfectionist when it comes to outside was and inside detailing. My first visit, I had to go thru the automated wash twice (paid twice) and still had to (pay more) to re-do the back of my car in the self-service bay. I didn’t call to tell them, and they can’t fix a mechanical problem they aren’t called about, nor did I give them an opportunity to refund any money. My next visit, the automated wash was great except for 2 things: some soap not rinsed off, and automatic door wouldn’t let me out. I called and tge woman who answered was apologetic and sweet, and they took care of both problems and refunded my money.
I try to not go to this car wash because the paint on the walls of every self serve bay is peeling off. I’m not sure how the owner allows this and doesn’t correct it. Looks awful!
This place is the best. Plus a free car wash with oil change.
Good place
I have had an unlimited monthly membership here for the past three months and was told by the owner today that I needed to cut back on the frequency that I have my car washed out of courtesy, because most people only come 4-5 times a month...why bother selling an unlimited membership if realistically you only want them to come 4-5 times a month? I have a nice car and I like to keep it clean which is why I purchased this membership in the first place..... furthermore the membership was mentioned to me by one of the employees because she saw me there 2-3 times a week and said that I would be better off getting one because the only restriction was that I could only get one car wash per day...so why are you selling and advertising something you actually dont want your customers to use?
Best car wash. Before you drive in some one actually takes a minute to do a pre wash on your car. Very good job
Will did my oil change and he was wicked nice and friendly I highly recommend!
They never give the back of my vehicle a good brushing before the wash so the back always comes out dirty. Although I did see two employees give the entire car in front of me a complete wash-down with the brushes only to get the one guy quick brush off job on mine. Also lots of soap left all over the vehicle. I usually get home and very dissapointed with the results. I always pay extra for the mid-grade wash too!
I have no complaints. I have been going here for several years and will continue for many more. All my family members also go to Kerners.
I was in there on 01/03/2020 they took very good care of me and answered any questions I have had and helped with all the answers to my questions thank you for awesome service I will recomend u guys to anyone I know who needs work done on there cars!!!
Im sure its a nice place but I found swirl Marks all over my new truck afterwards
Can I give a NO STAR!! Service is way under par. The car wash left marks on my vehicle. I called them but was given the third degree. Not really good on customer service. I was told to call back to meet with some guy, make sure you call they said. Try calling an no one answers! The other day I wanted to cancel my monthly car wash. The tall skinny kid tried to help. It took some convincing on my part to get someone to actually do it. I would not recommend this place at all.
The Best Place for Oil change and everything else?
Great service.
I payed for a car wash and the machine never started, so I left them a message and drove away. Hopefully they arent thieves and will at least refund my credit card.Update: Someone called me back and they refunded my money. Raised to 2 stars.
This place is a joke.. I have the monthly wash and half of the time they look it up they can’t find my info when it already pulled for the month... Then almost none of the staff know how to fix it! I end up leaving with no car wash at all because they ask me to just pay as a regular customer to get my wash which is totally unfair on my part.. This is the second month in a row that I haven’t been able to use the monthly wash. This place is just waste of money and they need to learn better customer service or just how to learn their jobs in general... Don’t bother coming here
This place lost my vehicle registration. And of course denied the whole thing, not only that but when I called to ask about it the people there were rude. I would not recommend this place at all. Horrible customer service and no professionalism at all. No respect for veterans or law enforcement at all.
Went there yesterday to get my car inspected, Ive gone there a couple years in a row since I lived in Manchester and it was affordable. The manager failed my car, saying it had play in the front tire. He told me to get my strut replaced and come back. Then the y proceeded to charge me for a failed inspection($40)I have never been charged for failing a car inspection before in my life. So I took my car to the dealership down the street where I bought the car two years ago and explained to them how I had just failed an inspection and told them what he had said about my strut. So they took it in checked everything out and told me there was absolutely nothing wrong with my strut and that I passed inspection. I drove back and ask the manager for a refund since he failed me and my dealership passed and said there was nothing wrong with my car. He refused and said he was concerned for my well being and wouldnt let his daughter drive a car that was damaged like mine. Even if my strut was busted it would not endanger my life on the road. Very uncalled for and I wasted a day of my life dealing with this extra stress and now Im out of an extra $40.
My 2005 Toyota Tundra after washing it at kerners looks like new
The best people for service keep it up
I have gone there for the past 30 years service hasnt changed, it has always stayed great and has long term employees that are always smiling.
Always clean and the equipment is always up and operational.
I took my car here and I got the best customer service.. they were very friendly and good with prices.. there was a guy there named Brandon that was great
Great location for a car wash, especially while I have a rental that I am willing to clean inside and out before returning
Nice employees and good wash but at $22 for the Extreme wash they dont even towel dry the car after you exit the tunnel. Ill gladly pay $14 at Patriots Car Wash in Merrimack and have complimentary towel drying.
Great car wash and always friendly service!
Honest friendly business. Inspected my vehicle it just a walk in and no appt. Price was also lower on the first of the month.....25 dollars for state inspection. .....I was very impressed!
Hello reviewers! Ive been a stead customer here about as long as Ive had a car. The do it yourself bays are great and also has triple foam wash
Cheaper to self wash
I belong to the monthly carwash program. Not very excited about the price hike, which was already pretty high to begin with. I think Im gonna go elsewhere. A couple competitors have same program, but much cheaper.
I just left the Secon Street location. I will NEVER GO THERE AGAIN!!! Just between the soap and rinse cycle in the touch free bay the water stopped dispensing and the wash turned off. I called the number on the website and was placed on hold for 8 minutes. I called again and explained what happened including being left on hold so long. I was told that the facility is unmanned and I would have to pay more money to rinse the car in the manual bay and fill out a broken tag. The error is not the problem- the problem is the lack of service or concern afterward. I wish I could give them 0 stars. I drove across the street and paid another $8.00 to wash it properly.
This morning I had my transmission front and rear differential fluids changed. The man I talked to quoted me 140 and 75 to do it. I said so 215 dollars. he said about that. I agreed. when completed he tried to charge me 289 dollars. When confronted he denied that he agreed to 215. He did deduct 20 dollars. I am not so upset about the money but am upset about the deceptive business practice. I would not have agreed to 289.
Atm card readers at wash bays. Best part is the hot air blower. Ppl are nice also.
The people here are always extremely friendly and extremely helpful! Ive been going there for years for service and I probably always well! Thank you kerners employees for all your hard work!
Best service ever from the lady that works there ❤️😊
Excellent car wash, took my Jeep here after I had taken it off road, guys took extra care to hose off dirt before I went though, only took one pass and you couldnt even tell!
Just at the car wash and the guys there prepping cars before going in were awesome!!
Took my car there yesterday for an inspection. Everything passed accept for the muffler. Told me to fix it and bring it back for a sticker. Went back today and They insisted on inspecting it again. Now they say I need new back breaks and rotors. I said it just passed inspection yesterday. The manager started raising his voice at me and said he is a different inspector and he will not pass it. I will never do business there again. Who treats customers like that.
Workers are caring and do a great job. Up graded recently .. At the end of the rinse ...need more water
In Sub-Zero temperature the car wash bay I went to use ended up being frozen, I had already put $5 in the machine. I moved to a different bay that someone else had just finished in and wasnt frozen. I filled out a lil form and slipped it under the door to what I assumed was the office. Didnt think Id actually hear from anyone but four days later I got $5 in the mail with an apology
Keep your car clean year round
Employee theft. Always keep 100 bucks of emergency money in my car. Know it was there before hand, as I just vaccumed my car out. Gone now. Hope your thief of a employee gets what is coming to him. I wont recommend this place after this.
The auto mated section staffed gives great service. I do not recommend the delve serve washing as it is over run by kids with sports cars that CLEAN and polish in bays occupying them for 30 40 mins at a time and usually have 10 15 cars in line ..good luck if you get there after autowash section is closed
Free car wash with the oil change was a nice addition.
We used the vacuum to clean out our vehicle. Other visits weve used the wash tunnel. A bit pricey but they do a great job.
They did a great job cleaning my car
Good service
Service is great and staff and workers are friendly.
Quick & Easy. Lots of recent equipment improvements.
Rip-off.First time I got my oil change here they added extra oil and charged me for it, then told me the car needed several services that would cost extra. I declined. They gave me a $10 off coupon for my next oil change, and a free car wash. The car wash is decent.The second time I got my oil changed they added extra oil and told me my coolant needed to be flushed (a $100 service) because it was testing positive.I took my car to my mechanic who told me that the coolant tested normal, and that my engine had too much oil in it.Two bad experiences = Ill never use Kerners again.
I had been getting my oil changes regularly for almost two years there. I had them do a power steering flush after being told that my vehicle needed it. The next time I went in for my routine oil change, I was told that my coolant needed to be replaced because it failed their tests and also that my power steering fluid was showing signs of needing to be changed due to its color (again). After telling them that I had already had them change the steering fluid I was told that it was just likely a little left over from the previous change. I went ahead and had them flush my coolant system and the second I got back in my car I started smelling a sweet smell but figured that it was just some spilled coolant. After looking at the radiator I noticed that the plastic was now cracked. After bringing it back I was assured that the way they flush the system makes sure that it is NOT cracked (if it was they wouldnt have been able to flush it) but that at the same time it was sheer coincidence that my radiator just happened to be damaged directly after they serviced it. The system flushing through a vacuum does not ensure that one of the people doing the servicing did not put their weight on the radiator causing the crack. I am avoiding this place in the future.
Great wash and price
Very friendly service, car wash equipment is modern and the actual car wash results is the best ever.
Best place to clean u car
Reasonably priced automatic car wash. Their detail job was reasonable as well.
They are the best 👌
They failed me for things Ive never heard a car being failed for. I have a 99 acura integra. ..The engine passed with flying colors... He said my bumpers were a danger because they were hanging agai .Btw the bumpers werent even a half inch apart.. .Guy told me to jus get 2 screws and jus screw it together also said there was a slight oil leak even tho Ive never seem it there are no oils spots and he is the only one to this day tl see it. My directional light was working fine but said he sae some moisture so he said I had to replace that even tho it worked perfectly.. .No check enji e light car showed no codes and actually had a current up to date sticker but when I bought it I needed a new sticker. ..All they r trying to do is screw you mechanics tryna get people to fix nonexistent problems so they can get paid... Ill never take my car there again
After having the clear coat substantially damaged on my truck, I provided photos along with a polite e-mail to Kerners asking them to repair the damage to my vehicle. A manager got in touch with me and explained that it was likely due to their foam brushes, admitting the reasoning was there equipment. However, Kerners explained that their equipment, facility, and general maintenance of said equipment was not their responsibility and they could not be held liable. I would not trust or go to a car wash that takes no responsibility for their equipment, facility, or maintenance there of. I had used their car washes regularly while living in the area and had been nothing but a good regular customer. When the manager returned my call, he was rude, even started talking over me when he did not like the valid points I was making.
Great job car always comes out great
Good service,
Great place to get a car wash.
Nice wash but the blowers always miss the back of the suv.
Good monthly wash price but not good washing also you must to pay for vacuum cleaner
DO NOT GO ..ONE THEY CHARGE TOO MUCH TO CLEAN YOUR CAR AND AND ALWAYS GOT TO RUSH BECAUSE THEY ONLY GIVE YOU 4 minutes to do everything 2.....THEY HAVE A BLUE SAOP THAT STAINS YOUR HANDS AND CLOTH AND IF YOU HAVE A WHITE CAR IT WILL STAIN IT A LITTLE BITI WASHED THERE TODAY AND THE SOAP THEY USE STAINED MY $130.00 sweatpants and stain my whole hand .....🖕🏼
Usually easy to get a self wash bay and the prices are not unreasonable. Would give 5 star but I get robbed on the vending machines about every third time I go there.
Best place to get your car cleaned inside and out around Manchester
Im a big fan of kerners have been for a long time.
Awesome customer service! However, I should start off with the fact that when I got an oil change, they failed to put the drain pump on correctly which caused my car to break down about 2 weeks later because all of the oil spilled out and in turn, my engine to seized. (Very scary experience on the highway) .. I know youre probably wondering about the 5 stars... but its deserved, I promise. So fast forward to after my car gets towed and my dad and I get in contact with Hector about the situation. We were honestly ready to threaten litigation but not even a few hours after speaking with him did we get a call informing us that Kerners was going to completely replace the engine at ZERO cost on our part. We have not had the best luck with cars so our hopes were way down but the fact that Hector took full responsibility for a simple mistake is beyond what I can ask for from a business. Kerners could have just turned the other way but now we have a brand new engine with less miles so we are so thankful! Thought I would share this since it had a happy ending.
A great car wash, always prompt and friendly service.
Took my car for a wash and had the interior cleaned. After it was done, there was so much stain on my wind shield and on the body which i cleaned it myself later at home, carpet was not properly cleaned, finger prints on my window. I am terribly disappointed with the quality of the services provided. Never going back there again..
Went through last night my car was still dirty.... came back they were closed just came back by and was told too bad.. to get the dirt off the car you need to buy all the extras.. wth... never go there...
They always make my car shine!