I attended PTT for 15 days in November of 2020 for anxiety and depression related symptoms following a severe suicide attempt. my stay at PTT was short due to the extreme lack of care and negligence i experienced there. i was in crisis most of my time there; self-harming openly everyday, actively suicidal, and engaging in risky behaviors. tragically, i received no help whatsoever. admittedly, i was extremely willful of being sent to residential for (the then) third time, but the staff was embarrassingly unprepared to deal with someone with my behavioral and emotional issues. i could not be more disappointed in the level of care i received there and am grateful i left. below is a list of the most severe examples of their lack of capability, experience, and level of attentiveness to someone with critical issues.- i did not go a day without reopening a self-inflicted wound on my hand. i would openly pick at it (even drawing in notebooks with my blood while sitting at the kitchen table) and was only redirected a total of two times by staff- at the time of my attendance, there was not a teacher present (although they claimed there was one who just didnt come in). i needed help coordinating assignments with teachers and preparing college applications, yet despite their advertisements of an on-site teacher, there was no one present. a clinical assistant with no educational experience whatsoever was the stand-in teacher during my time there. she had the audacity to tell me it was my moms job to reach out to teachers, when that is not, in fact, the expectation that was set with my parents prior to my intake. furthermore, when i attempted to express my frustrations with my parents, a staff monitoring my phone call would interrupt my call and take the phone away on multiple occasions, thus limiting my ability to tell my parents the truth.- i exhibited several signs risky, life-interfering behaviors during my stay there and was never once questioned on the motivations behind my actions or even prompted to discuss them with a therapist- following an EXTREMELY unprofessional group led by three therapists, i became more open about my hatred for the program and refused group. there was no follow-up following the incident in which the three undertrained therapists targeted us five clients of the time for not taking group therapy seriously enough. instead of expressing their emotions in a mature, direct, and professional way, the three adults began mocking our actions of hesitation to therapy. at this point, i was extremely vocal about how inappropriate their behavior was. therapy is intended to be a safe space in which proper interpersonal effectiveness in role-modeled and clients are not shamed for their adversities to the process. i was clear, fair, and largely respectful of how violated i felt during and after the experience. although i made attempts to repair and offer solutions (including making a list of efforts i needed to see made in order for me to feel safe in that environment and speaking directly with one of the primary therapists involved -who cried out of embarrassment for her lack of professionalism and hurt that she caused to multiple students there) i was not taken seriously and no efforts were made on their part.i could go on and on about how astonishingly awful this program is, but i dont have the energy or interest in investing any more time into this place. what i do have to say though, is that if your child is exhibiting any life-threatening behavior or severe mental illness, pacific teen treatment is NOT the place for them. i can honestly say that PTT is nothing more than a glorified PHP program. if your child is looking for a place to connect with kids with similar issues, have minimally enforced structure, and subpar quality therapy in a vacation-like setting, PTT might be a good fit for them. otherwise, i highly recommend sending them to a more qualified place. (paradigm and polaris are similar, but far superior options for care)

I would highly recommend PTT. The level of communication and responsiveness is amazing. We were well advised and educated at every step of the way. The staff was incredible and very adept at creating meaningful relationships with our child, as well helping to deal with difficult subject matter. Our childs comment upon exiting was that PTT was the most impactful experience of her life. I think that says it all ...

In my opinion, PTT is an outstanding facility. PTT was my daughters third residential treatment facility and the only one so far to make a noticeable difference in her. Unlike other facilities we have been involved with, the program at PTT is much more involved. Also, the focus is not only on the individual person, but the family dynamic as well, to help ensure long-term benefits of the program. We were impressed with the entire staff at PTT and they worked with us on insurance issues we had. I could not be more happy with the facility and the outcome.

Good treatment center for teens who are trying to detox and get away for awhile. The social groups (group therapy) consisting of the clients and only one to two staff members are, from my experience, led by the teens. I got absolutely nothing out of it. One on one therapy sessions truly depend on your therapist. Can go either way. I believe lots of time was wasted when I was here about two years ago, alot of it consisted of sitting around, possibly talking to the other clients you jive with. I personally would never take my future child if they face a crisis, if im blessed enough to have one. Some of the staff were INCREDIBLY helpful, a few got under my skin for not really helping much. If your kid 14-17, maybe 18, is truly addicted to any substance or at a crossroads id recommend this place, otherwise find elsewhere. This place can be either good or bad for your kid, roll the dice.

This place is 5 star, it literally saved our daughter.When our daughter entered PTT she was in a deep depression and was extremely closed off, combative and suicidal. We tried several individual therapists and two different IOP groups unsuccessfully.She was not able to do school, wasn’t motivated to shower and didn’t want to be around her friends. All she talked about was not wanting to live, and what was the point.When she entered PTT she bonded with the other kids there immediately because she knew she was not alone in her struggle and could finally talk to kids her age who could relate to her feelings.PTT provided well trained therapists and staff who really bond with your kids. They are very down to earth. The house is feels safe and cozy and the back yard is huge with a nice little fire pit that they are able to sit at and have group.PTT provides many activities and they have a personal chef! Our daughter decided to go vegetarian during her stay there because they visited a farm and she held a chicken and fell in love with it. She then decided it was sad to eat chicken..but the chef was able to accommodate her for the rest of her stay and made her some fabulous tasting vegetarian meals.She was able to start school again while there. The teacher was very on the ball and was in touch with daughter’s school to get things going. I think it took two days for our daughter to get back into it. It’s so helpful that there is a program/schedule to follow. Nobody is forced to follow along, but I think if they don’t, they feel left out.Even during Covid, PTT was still able to take the kids out frequently to get ice cream or visit a local book store. It made things seem more normal during this state of craziness out there.Our daughter loved the group therapy. There were several activities where her peers could chime in and I think that was helpful for her.There was frequent contact with her 1:1 therapist, family groups and meetings for just my husband and I to get some therapy and feedback. It definitely was family inclusive.Dr. Kim was very involved and thoroughly explained his thoughts and reasoning if he recommended medications. He never pushed his agenda. His recommendation for meds for our daughter helped her to cope. She is still on the same medication routine and it is definitely working. He knows what he is doing. And it was comforting to know, just by coincidence, that when we got home and talked to our daughter’s psychiatrist (whom we love) that he actually went to medical school with Dr. Kim.We are so grateful and thankful to have found PTT. It was definitely the right choice. We have our kid back!!

Pacific Teen Treatment was wonderful right from the start. Their program style focuses not only on the teen but on the family as well.  We were able to learn and grow with our teen throughout the entire process.  Its not an easy decision when choosing a residential program but it made us feel comfortable knowing we were on this journey with them. The home is located right near the ocean, and was warm and welcoming. To our teens delight they also had two therapy dogs for a little extra love and support. The staff was great and always available to help with questions and concerns. Our family will remember PTT fondly and would recommend it to anyone seeking more support for their teen.

We were at such a time of hopelessness and despair, worried sick about our son. He was struggling with substance abuse and on a downhill path of self-destruction. We didnt know where to go and scared to send him to some unknown program. Jeremy was amazing and able to answer all of our questions and reassured us that our child would be well cared for. PTT is highly recommended. The holistic approach with professional staff that truly care about youth had proven to significantly help our child find the himself again. The small group is so beneficial in that there were authentic relationships built along with significant trust. The incorporation of family therapy, parent group and family days bridged the continuity of care. If you are currently looking for a treatment program that is best for your son or daughter, strongly consider PTT. It has been lifesaving for many and they truly care for the well-being of the children and families they serve. Hope and love.

I wholeheartedly recommend PTT to parents looking for a very professional, compassionate, nurturing and competent treatment center for their adolescent. These people really care. They work with the kids both individually and as a group but they also are there to support and nurture the parents. The facility is lovely and located close to the beaches and hiking trails. I am so happy we found PTT for my family.

They gave us candy sometimes so I liked it.

Pacific Teen Treatment was an amazing experience for our daughter and our family, start to finish. Jeremy was incredibly helpful, understanding, communicative and just all around great. The counselors at PTT were all great and the parent and family sessions were well run and helpful to all of us. Its a long road for sure, but our daughter left in a much much better place then when she arrived. The tools they provided and the communication they opened up in our family have been instrumental in our daughters positive progress. Nothing but great things to say about PTT!

Trying to find this kind of care is very stressful in the way that we all know that when we get to this point chances are that our lives have become pretty messy.I searched and searched for the best home away from home care for my daughter who has been suffering with depression, anxiety and OCD.I can not express how wonderful Pacific Teen is - This program saved my daughters life and our family when we were all at our lowest point.She loved every single person from Jeremy to the Therapists - the Psychiatrist - the Staff. She felt safe and cared for. The home is beautiful and peaceful and set back privately.She made life long friendships with her peers there which is so wonderful in the way that she can relate to and share things with them outside of their stay together - that she may not feel comfortable sharing with others.We Felt 100% supported thru the entire process from the first phone call with Jeremy to enquire about the program to her last day there.She loved it there so much she would have gladly stayed longer.Our daughter came home a new person - She has a better understanding as to how her brain works - she has the tools to help manage and understand her emotions.As a family we have gained the tools thru the weekly family therapy sessions and parent therapy sessions at Pacific Teen and from reading the books that were suggested - to help keep her supported and to keep our family functioning in a happy healthy way.Lastly, Pacific Teen does not drop you at the curb after your childs stay - they continue to offer support to your Child and to the Family as needed including suggesting recommendations for the best next step of continued care as a step down from residential treament if needed.Our Daughter is Finally Happy Again - We Got Our Baby Back!My Family and I Will Be Forever Grateful🌺

Pacific Teen Treatment was recommended to us at a time when our lives had come to a complete standstill. And while my daughter did not go into the program willingly, she asked to extend twice with the understanding that it was safe to be vulnerable at PTT, safe enough to open up and unpack years of accumulated trauma and depression kept hidden.I cannot adequately express my gratitude to the PTT staff, but those who worked with my daughter and our family directly, as well as those who oversaw her work and our progress throughout those 61 days, were compassionate, honest, and fearless with us 100% of the time…which was not anticipated and rare.As other alumni have stated, the transition home was not smooth, but the work we did as a family laid a solid foundation and we got through this period with greater understanding and mutual respect. I would recommend Pacific Teen Treatment to any family who has a teen in crisis. It changed my daughter’s and our family’s lives forever.

If I could give this place zero stars, I would. I was bullied horribly while I was here by all of the clients. On my first day, we had Rock to Recovery, where the clients all wrote a song about their love for nicotine. I made a comment to them and staff about how it was inappropriate and from that moment on, received endless bullying and hatred from every client. They openly spoke about how horrible I am, cussed me out on multiple occasions in groups, teamed up against me, threatened me if I told staff about them all self harming together, and shamed me constantly for my vulnerability in groups, using it against me throughout my whole time there. The staff told my parents I was paranoid and defended the clients ruthlessly. I am horribly traumatized from this place. My parents finally were convinced of the abuse taking place here and took me to another residential after I had developed Stockholm syndrome and was put on so many meds that they convinced my parents I needed. I am still recovering from the horrible trauma this place caused me and I am absolutely repulsed by this place and how I was treated. You or your child do not deserve the neglect and abuse I received while I stayed here. BNI, Ascend Health, and Avalon are three amazing residentials I would recommend. Do not go here under any circumstances.

Jeremy at PTT has a reputation of integrity and honesty. He works hard to ensure that clients are a great fit and can benefit from treatment there. I trust his opinion and clinical expertise. I would recommend PTT!

When we finally found the website for Pacific Teen, it provided the hope that we were desperately searching for our 15 year old son. Our local mental health options were either closed doors, scheduled too far out, or not what we were looking for. The first call to Jeremy was scary for me, but quickly reassuring that this program could be the right fit. And the availability was what we hoped for. Once our son was on board, the program proved to be what we hoped for and more. The clinical team is very sharp and communicative. The house is inviting. The schedule is well rounded. The staff is approachable, professional, and caring. Therapy is hard work, but there is still time for fun. And Malibu is hard to dislike.The approach on individual AND family involvement as valuable cannot be overstated - the whole family learns through the process. Treatment and therapy for the adolescent cannot happen in a bubble. So if I could give any advice: as much as it might be difficult on your time or schedule or finances, DO NOT miss Family Saturdays. Those days were so special and hard and therapeutic for our family; they were worth every bit of investment.We are currently 2 weeks post-discharge after our sons 38-day treatment, and adjustment to him home has been bumpy - not going to lie. But what weve all learned through the program has been completely life-changing for us, how we communicate and approach the bumps. We are immeasurably thankful and appreciative to the care, work, and support of Pacific Teen. Keep up the good work.

When our teen son came to us with a mental health crisis, we didnt know where to turn. Thankfully, the Pacific Teen Treatment Center website caught our eye and we made the call. That was the start of an incredible journey of learning and healing for our family. The therapists, staff and other client families have been kind, respectful and accepting. As a parent, trusting the life (physical and emotional) of your child to a group of people that you dont know very well isnt easy. But, there was never a moment that we didnt feel safe and accepted. Their non-punitive approach and therapies focus on the whole person and include the whole family. Our son received wonderful guidance, tools and strategies for coping with his mental health struggles. We highly recommend Pacific Teen Treatment and are forever grateful.

Pacific Teen Treatment is wonderful and I definitely recommend their program. My 16 year old daughter was struggling with anxiety and depression for the past year. Shed been in one residential program and various PHPs over the past year without lasting change. After researching online programs, I found PTT and believed that this was the one for her especially after talking with Jeremy. PTT provided such a well rounded program from the individual therapy to family therapy to multi-family therapy and parent support group. All of it was so valuable and provided by caring professionals who did a fantastic job. Be sure to take advantage of these valuable resources and the book recommendations given by the staff as they provide powerful insight into your own behavior as a parent and how you can better support your child. My daughter left PTT happier, more engaged, and less anxious. Soooooo improved. Forever grateful to PTT.

I want to THANK Pacific Teen Treatment center for all their guidance, support, and teaching. We are greatly thankful for all the help we received from all staff. There are really no words to explain the appreciation my child and family have for every single one of you. The tools you provided us are working to better help my family during our daily lives and overcome some very difficult situations. GRACIAS ❤

Our teenage daughter was at another residential treatment center the year before, and PTT had a much superior program. Everyone there really cares about the kids and is very devoted to helping them get better. After a 55-day stay, our daughter came out a different person. I highly recommend PTT. A superb program!

I could go on for days about how amazing this place is! If your teen is in crisis, I highly recommend PTT.The entire family has learned so much & its completely changed our perspective on communication and parenting, as a whole.They include family, which I believe is why they are so successful. My Son felt at home and was around people he trusted. The therapists and all employees love their jobs & it shows!Thank you, Pacific Teen, for all you have done for us.

I wanted to thank you all so much and will forever be grateful for finding and being part of such a wonderful place as Pacific Teen Treatment, which you all make possible.The progress our son made during his time with you at PTT is simply incredible and my family, especially myself, have benefited so much. I can only describe it as an “amazing journey”.I wish we could have met under different circumstances but wouldn’t have wanted a different team to guide and bring us up from the lowest point of our life. Thank you for helping our family get through our time of crisis.The caring attention, correspondence, professionalism, pinpointing and making me aware of things I was blind to, while getting our son to open up and realize he’s not in it alone and that he and people can change, is something I admire.With our son now transitioned home we acknowledge that there still is a lot more individual and family work that has to happen but as a family system we are all much better off. Our home is calm, topics are discussed, and timeouts are taken when needed. We have all learned how to identify what we are feeling and how to better express our feelings in a non-blaming way. We are spending time together; our son is interacting with his sister and it’s a pleasure to see our son smile. Creating a Home Contract with the clinical team prior to coming home really helped establish a framework for communication, respect and understanding.Thank you all from the bottom of my heart.

We are eternally grateful for the care that our son received at PTT. The level and quality of care that PTT poured into our family was amazing! They were kind, loving, gracious, and compassionate! Thank You Pacific Teen Treatment

Jeremy was my first point of contact. He was SUPER! He listened patiently as I explained our situation with our daughter. He was quick to respond and helped us get the insurance information figured out. Coming from WA was a tad challenging but he picked us up from airport which was a huge help. The home where the kids stay was organized and clean. My daughter felt welcomed and accepted immediately. With her social anxiety that was a big relief for her. I was glad that we could talk to her regularly on the house phone and that we had face to face therapy sessions via internet. The staff was pretty amazing . They were easy to talk to and kept the kids busy with activities/sessions. The kids are always supervised 100% of the time. The therapists taught my daughter some very effective ways to communicate and she is now teaching me. One of the biggest changes I have seen with my daughter is spending less time on social media. (the kids do not have access to their cell phones) My daughter learned a lot about herself staying at Pacific Teen Treatment. She has been home for about 2 weeks and I can tell she is trying to make some adjustments within. We still have a long road ahead but now we have hope. Thank you Jeremy and the rest of the team for caring.

I am back to review three weeks after my daughter finished PTT. We have nothing but wonderful things to say about the staff and the facility. They give your child the attention they deserve and need. They are always there to support you, take a phone call, or have a meeting. Never was someone not available for my daughter or my family. PTT operates with passion and understanding.The therapy, lessons, exercise, activities, and most of all the food are A+. ⭐️ During family therapy you will receive worksheets. My suggestion is to read these worksheets every day when your child comes home. Study the simple information on all infor PTT gives you. It will help you so much with your mindfulness. We can’t thank them enough! There are too many people to mention! We are so grateful for PTT giving us a kick start to better Communication/ boundaries.⭐️⭐️⭐️⭐️⭐️⭐️😍😍😍😍😍😍😍😍😇😇😇😇😇😇🌞🌞🌞🌞🌞🌞

PTT truly has a ground breaking approach to what has become an epidemic in our society with mounting stress and anxiety on our youth. I truly believe there needs to be a paradigm shift in the mental health world started by these wonderful pioneers. They have created a nurturing, safe environment that promotes healthy lifestyles and is implemented by a caring and loving staff from top to bottom. Whereas most in the mental health space simply continue to label conditions or behaviors, they have figured out that most if not all that inflicts our children from drug/alcohol abuse to self-harm stems from a lack of self-worth. They have many unique techniques and approaches through group, family and one-on-one therapy that work on unearthing the root cause of these issues. Their holistic approach of integrating music, art, writing, yoga, exercise and healthy eating while taking time away from the ills of social media allows the kids to formulate better coping techniques for the real world instead of the maladaptive coping strategies that have brought us all to thispoint! That said, it is not an easy road and when your child returns home they are not cured, but it will definitely change the trajectory of your families life.The truth is our daughter was not to pleased about having to do inpatient treatment originally, but she actually cried on the Uber to the airport that she was going to the miss the staff and other clients. We both got emotional thinking about this journey. Thank you so much to everyone on the staff at PTT. We miss you all and send love.

Our family will be forever grateful for the folks at Pacific Teen Treatment and what they accomplished with our daughter. Unlike the vast majority of treatment centers they stress the importance of family participation. This is an invaluable part of the program. When Jeremy Manne answered the hotline we were almost immediately put at ease and knew this is where we would take our daughter. Jeremy is one of the most caring and compassionate people I know.Only allowing 6 teens at one time is unheard of and there is a 2 to 1 ratio of therapist to teen. The staff is awesome. They are all highly trained professionals, very pleasant to work with, and most importantly, involve the teens in a variety of ways to help them absorb what they are there to learn and experience. The place is in a beautiful and comfortable setting, and the food is amazing.Our daughter learned so much about the importance of good, healthy nutrition.They are also very focused on helping with the transition when they leave. After bringing our daughter home, there were times when we had questions and needed some advice. They were very accommodating and took the time to speak with us. Our daughter even called because she knew she could ask questions and get what she needed.Our family can gladly say that we consider the folks at PTT to be friends for life. Speaking of life, they saved our daughter’s life and prepared us all for being able to communicate and support each other through life’s journey. Our daughter understands this is just the beginning and that she will never forget what she has learned.Thanks so very much to PTT! We love you guys.

It is, at best, difficult and at its worst, a devastating crisis to try and find resources for teens that struggle with anxiety and depression. Pacific Teen Treatment and its team of professionals not only educated us about the process of treatment, but provided us transformative tools, as a family, to begin to move forward and support our children. The approach is about mind, body and soul and the healing is about us all. Thank you!

When we realized our son needed a higher level of care, residential treatment scared the hell out of us! We called several facilities across the country and became even more skeptical when learned about other programs. Most facilities were lock-down facilities and focused on a punitive style of therapy. We later learned how outdated this method was and decided against programs that appeared to only warehouse struggling kids. I couldnt understand or come to grips with this style of punitive treatment when our son had done nothing wrong, he just needed someone to understand him and learn how to cope and heal. When we made the call to Pacific Teen Treatment, Jeremy knew exactly where we were sitting and gave us hope for treatment...treatment not only our son, but for our entire family! I have been trying to come up with the words to capture the beauty and love put into the program at PTT. Our son was there for 2 months and received the best care. Each staff member from director, therapist, clinical assistant and chef contributes their unique talents and gifts to the program and the families they serve. They do so without question or judgement which is what mattered most to my son. The education we received as parents will be treasured and put to good use throughout our lifetime. We understand that there will still be bumps along the road but we feel more confident every day and we are thankful for the continued support of PTT even after discharge! Its never easy trusting someone to care for your child, even more so when your child is struggling. Confidence was established immediately at PTT which made trust that much easier! Thank you Pacific Teen! Youve changed our lives for the better!

Mental health, we take it for granted until life shows us that we cant. This is certainly the case for us and our family. After two hospitalizations in a one month span for severe depression with seeming psychosis, we were in a bad place with our young teen. We felt lost, alone and very much lacking in the skills necessary to continue to raise day to day someone who was this ill. Truly a miracle, on a whim, I reached out to Pacific Teen Treatment (PTT) and immediately felt saved. Jeremy, the companys founder, personally handled all of my initial concerns and questions as we wrestled with the very difficult decision to place our daughter in a 30 plus day residential program. He made magic happen and just days later, our daughter, lost and seemingly lacking in life light, was taken in to PTT with open, caring and expert arms. Over the next 33 days, with the astounding care of the entire PTT team including Mariana, her individual therapist and Angela, the family therapist, our sweet daughter came back to life!Needless to say, I could write pages about the wonders that is this program. How can words alone suffice what PTT has done for not only my daughter, but our entire family? The program has it all- individual daily therapy, group therapy, family therapy, therapeutic school time, all facilitated by licensed therapists. Plus, the program has 24 hour care and supervision all in a gorgeous and spacious facility that felt like an ocean paradise to this desert dweller. Along with therapy, PTT offers a licensed nutritionist who works along side their full-time chefs who prepare the most delicious, healing meals each day. The program also has clinical interns who bring a caring, yet more youthful demeanor to the center.Pacific Teen Treatment truly rescued us. From the darkness we now have light. As others have mentioned, mental health is precarious and our journey will continue to have tougher days and long nights. However, thanks to this program we are ready. We are strong. We have hope!

Our son was at Pacific Teen for close to 6 weeks. Once we spoke to the owner Jeremy I knew instantly it would be a good fit. He was knowledgeable, kind and knew we had a rush on getting our son in and was willing to work with us quickly without making money the top priority as many places do. He walked us through what would be the best way to helped with the current treatment team to facilitate getting our son there without trauma based on his history. It worked perfectly. They were so kind and loving to him once we arrived. The clinicians that we have worked with through our our stay have been unbelievable. Oliver and Angela were our assigned Therapists. Both of whom were communicative with my husband and I as needed. The changes in our son were very noticeable. We got check ins from his Therpist which helped us understand his progress, share our concerns or even maybe where we needed to make some changes to help him. The family therapy is wonderful as are the family days. They are intense and hard but you get so much out of them. The teacher who also happens to be a Therpist which is great worked wonderfully with our son and have wonderful recommendations on some ways to work with him at hime on homework. The techs also known as “homies with boundaries” were great. The kids love them. They are engaging and fun. The chef is so cool and nice and the food is tasty and incredible. Very lucky kids. The activities they get to participate in were challenging and interesting for our son. He did things he had never wanted to do before and I’m some cases had been afraid. The togetherness between the kids and positive energy is wonderful to see how they support one another through really a painful and hard time.the aftercare planning was coordinated about 10 days prior to us leaving which was great so it’s didnt feel rushed. It’s also all balanced with enough fun so that it gives time to decompress from all the hard work they are doing. I really would recommend Pacific Teen.