user
Santa Monica Heating & Air Conditioning
3728 Cross Creek Rd, Malibu, CA 90265, United States
Appearance
Santa Monica Heating & Air Conditioning

Comments
Ta
Review №1

Jack was extremely knowledgeable and professional. He told me what he was doing step by step which I really appreciated. Jack did an excellent job cleaning out the outside AC unit. I also appreciate the fact that he left to get the correct filter and returned within 30 minutes to fit. Overall was very happy, I will highly recommend Santa Monica Heating & Air Conditioning to my friends and family.

Ri
Review №2

I would strongly recommend Santa Monica. When we requested a quote Jack came and was very polite and knowledgeable. He answered any questions that I had about the furnace and A/C. When the installers came they were so friendly and polite. They did a great job with the new furnace and A/C install, I am very pleased with the company.

Am
Review №3

They came out on a holiday within hours of my HVAC going out. They were real and down to earth and gave us options for how we can fix our unit instead of just giving us the highest quote possible. CALL THESE GUYS FIRST!!! There is a reason why they have such high ratings!

Jo
Review №4

From the first moment I contacted Santa Monica Heating & Air Conditioning for a quote to replace my 2 aging HVAC systems, to the installation. Jack never tried to oversell me and made recommendations suitable to the size of my house. They were great during the install and never minded answering the millions of questions I had during the process. Thanks guys!!

Ca
Review №5

Their estimate was competitive, so I decided to use them. The installation process was handled professionally and all questions and concerns that I had post installation were addressed immediately. Jack, who seems to supervise the installation process was amazing. I manage an apartment building and as we upgrade our units, we will definitely be using this company again.

Di
Review №6

They emailed me a detailed document with all the product options and price points for renting, financing or to own. Once I made my decision they came back 2 days later and did a great job installing the AC unit and tested it before they left. It was a seamless experience from the the front-office customer service to the service experts who showed up to install. Wow.

No
Review №7

We recently moved and I had Santa Monica Heating & Air Conditioning come do a routine check-up. Jack was our guy at the old house and I was glad to see he showed up for the service at the new place. He is very thorough and walks you through everything. Im gonna run the issues he found through our home warranty and whatever they dont cover will be going back to Santa Monica Heating & Air Conditioning.

Lo
Review №8

I came home from a long day of work and I realized the heat wasnt working! I tried several times but it still was not working. I called Santa Monica Heating & Air Conditioning. Courteous and made setting up an appointment easy. Jack was the technician that came out to my house he quickly diagnosed the problem with the furnace and told me what was wrong with it. He repaired the furnace and had it heating again! I was totally impressed by there professionalism and honesty. I am a customer for life. Thanks!

As
Review №9

Ive had series of bad luck with my AC unit, and Timothy was very understanding and communicated clearly on making sure it keeps working/what to look out for. I really appreciate it, especially knowing how busy it can get during a heatwave. Thanks again.

Re
Review №10

Santa Monica Heating & Air Conditioning has responded quickly, professionally and capably to each of the situations we have presented to them. I think they even rescheduled some matters in order to make sure that my moms HVAC was up and blowing cold air within a day of me contacting them about the issue. I would highly recommend this company.

Al
Review №11

My family has been using Santa Monica Heating & Air Conditioning for the last few years. Dont hesitate to call them. They are professional, friendly, and super efficient. They arrive on time, walk you through in detail on what they need to do to complete the job and take the time to explain all options. Pricing is very reasonable and the work is excellent. Would not hesitate to recommend and hire them again and again.

Ka
Review №12

The nicest group of people. they are so responsive and professional. there is a reason everyone gives them 5 stars! They come through. Most AC companies will tell you they cant help you because are booked out for months. these guys try really hard to help everyone! just wonderful!!!

L
Review №13

My company has been using Santa Monica Heating and Air for more than 20 years. They have installed and replaced three units in one of our large buildings and do quarterly maintenance on a total of seven units in multiple locations. They are prompt, knowledgeable, and fair. When Ive had questions, they explain and I never feel that they are doing work that doesnt need to be done.They are usually very busy and it can be difficult to schedule a repair when its so hot that everyones A/C is breaking down, but they work very hard during the summer season to make sure things get taken care of promptly.Santa Monica Heating and Air is a solid, reliable, and trustworthy company.

Ch
Review №14

Exceptional customer service combined with professional expertise. Look no further for your heating and A/C service. Dmitri and his crew are the best.

Al
Review №15

These guys are great!

Da
Review №16

These guys are great!

Information
31 Photos
16 Comments
5 Rating
  • Address:3728 Cross Creek Rd, Malibu, CA 90265, United States
  • Site:https://santamonicaheatingandair.com/
  • Phone:+1 310-456-8161
Categories
  • Air conditioning repair service
  • HVAC contractor
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
Offerings
  • Repair services:Yes
Similar organizations