Pinnacle Health & Fitness is hands-down a phenomenal gym! The owner, Mike, is extremely friendly and caring. The facilities are very clean, have plenty of machines, equipment, and space to do whatever you want. This location has made the absolute most of its space- with a fitness room, stationary bike room, designated lifting space, and cardio space. Plus, they offer delicious smoothies and protein shake. They have towels for use during your sweat sesh. This location had a sauna and a hot tub- both extremely well taken care of. The fitness instructors I have had for classes there are the absolute best, as well!! Plus, they offer a lot of classes- pretty much any Les Mills class. Also, you get access to the Fitchburg (mother) gym that is even more phenomenal than this one! If I still lived in Madison, this would be my gym- no question!

Comfortable no judgement zone!

Great location, has everything you would need from a gym right off the square. The staff that I have worked with are awesome, super accommodating and friendly. Price is reasonable and they are willing to work with you on deals if they can.

I am a member at the fitchburg club not this one. Please see my 1 star review on the fitchburg pinnacle review page.

Pinnacle is great! I joined this summer and got a 3 month membership since Ill only be in Madison through August. Lots of flexible plan options, great equipment and selection, and super friendly and helpful staff! I definitely recommend Pinnacle if you need a new workout spot downtown.

High quality gymnasium, fantastic equipment, friendly, personable, helpful staff, great amenities (such as locker rentals, towel service, water/juice bar/snack options, personal training and massage), perfect location and aesthetics. This is the third health club/gym Ive been a member of in the Madison area and this is where I plan to stay. One of my favorite options when I started was that they offer membership options that include month-to-month contracts (theres also a free week new client trial, and a two week period to cancel your membership if you buy one), so if youre not going to be in Madison a full year or arent ready to commit, you have that choice. Highly recommend.

Awful gym. Resigned a membership after several months away, paid for my first months membership, then 4 days later, was charged again for the same month. When signing my contract, I had asked about my teenage son also joining, the owner made comments on how I mustve been really young when I had a child. Owner tried justifying comments by stating he had children young. Went to cancel my membership based on these and other factors and was told its not allowed even after asking about paying a cancellation fee. Manager Jacob threatened to ruin my credit. Machines are not wiped off by members, rarely is there someone at the front desk when you need help. When I spoke with the owner on changing my payment method, he asked me if it was a valid payment method. Poor treatment and verbal accosting by management/owners when you express displeasure with their services. I feel very uncomfortable going to this gym in the future given the inappropriate comments and treatment both before and after bringing up complaints.

More of a bros gym. People dont clean off the machines. The downstairs weight room is small with dated machines. The locker rooms were nice and I enjoyed the sauna. Didnt attend any of the workout classes because they didnt fit with my schedule. When I signed up for the 7 day trial the gym wouldnt tell me their rates, which is skeptical. After 7 days no follow up... So guess its free... ? ¿ ? Im surprised if this place ever gains any new customers.

I enjoy being a member there, always clean etc. However the one issue I have is the pool classes. There are already only four lanes for an entire gym, and on top of that they will close 3/4 lanes for 5 people doing a water running class....a little ridiculous. Why not just close 2 lanes for such a low turnout?

Great place to fit in a work out for folks who work around the capital. Staff are friendly and it has enough equipment

Over the years, Ive been to several of the gyms/health clubs in the Madison area, and I just wanted to say that Pinnacle easily stands above the rest for the highest-quality facilities, equipment and overall experience. It feels like a big-city, modern health club -- but the staff also make it feel welcoming to every person that comes in. Its been a nice way to treat myself during this nasty, cold winter -- and I will highly recommend Pinnacle to anyone that asks.

Friendly staff, clean facility, great location. Sauna, whirlpool, steam room. Abundant cardio equipment and a dedicated weight room. Good stuff.

Nice gym, small but not very busy. Competitive pricing.

Great downtown location. Friendly staff

Very clean gym !! I love it

Great location, service and staff are downtowns best.

Good facilities! No pool though.

The instructors there a great!

Welcoming staff, great facilities.

Poor communication.

Awful customer service.

Great sauna!

Best health club in Madison

Manager was rude!